Bilingual Client Services Representative
11 days ago
Killeen
Job Description We believe every client, no matter their background, deserves to feel seen, heard, and valued. We’re looking for a Bilingual Client Services Representative who thrives on building genuine connections and strengthening relationships within our diverse community. This role goes beyond routine outreach. You’ll reconnect with past clients, re-engage conversations, and help build long-term relationships rooted in trust and care. Your fluency in English and Spanish isn’t just a requirement; it's a powerful tool that allows you to communicate with empathy, clarity, and cultural understanding. As a key member of our team, you’ll guide clients through our exclusive benefits program, ensuring they feel confident, supported, and appreciated every step of the way. If you enjoy meaningful conversations and making a real impact, this role was designed for you. Perks & Benefits We believe in taking care of our team both inside and outside of work. Here’s what you can look forward to: • 401(k) with Company Match – Grow your savings for the future while we invest in you, too., • Paid Holidays – Enjoy time off to celebrate and recharge throughout the year., • Generous Paid Vacation – Take well-deserved breaks with paid time away., • Paid Sick Leave – Rest easy knowing you have paid time off when you’re under the weather., • Call past clients to explain program benefits, • Answer questions and guide clients through enrollment, • Maintain accurate records of client interactions, • Deliver excellent customer service with every callQualifications:, • Bilingual (English/Spanish required), • Sales experience preferred, but not required, • Strong communication and customer service skills, • Comfortable making outbound calls and meeting goals, • Monday through Friday, 9:00 AM – 5:30 PM, • This is an in-office positionAbout Company, • Backed by our "Go Serve Big" mission statement, Your Home Sold Guaranteed Realty strives to be the best place to work, buy, and sell real estate guaranteed., • Our "Go Serve Big" mission is a give-back, pay-it-forward approach for our agents and their clients. When you put others first, you will never be second is one of the core values at the company., • We look forward to your application since the right people are the defining difference in the success of any company!