Offres Customer Service à New Haven, ConnecticutCréer des alertes d'emploi

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #705479, located at: 454 Whalley Avenue, New Haven CT 06511 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications:, • Have at least a High School diploma or GED, • Have at least one (1) year of experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint-related products, • Have previous work experience operating tinting and mixing equipment #SHWSalesBL

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #705479, located at: 454 Whalley Avenue, New Haven CT 06511 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications:, • Have at least a High School diploma or GED, • Have at least one (1) year of experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint-related products, • Have previous work experience operating tinting and mixing equipment #SHWSalesBL

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-pers

Who We ARE: When you work for the Best. Gym. Ever, you join the Best. Team. Ever. Our corporate office reflects the culture of our gyms. We're enthusiastic leaders, hard-working and experts at what we do. Our corporate team supports our gyms by having a can-do attitude and rolling up our sleeves to get to work. We always keep the end goal in mind- do what's best for our members, club employees and our business. What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. What You'll DO: The Edge Fitness Club's front desk is the hub where all of the day's business starts and ends and is the place Supervisors are stationed. It's the area members approach when they need help or want to make a purchase. It is the point all members visit upon entry to the gym. It is also the initial impression when a potential member visits for the first time. When working behind the desk for the Edge Fitness Clubs you are expected to smile, greet all members by name, have fun, and service all Edge members with a sense of urgency. The Supervisor position is crucial to running any of our facilities. The Supervisor is responsible for promoting exceptional customer service practices for the Fitness Consultants and for continuously improving membership retention and the customer experience. This role requires strong interpersonal skills and provide effective coaching to staff. The Supervisor also maintains the facility with club-walkthroughs and inventory management. • Coordinates and supervises the day-to-day operations of the Fitness Consultant Team and strives to continuously improve front desk services., • Assist with coaching and developing Fitness Consultants as needed., • Oversees and maintains the Front Desk schedule, • Brings The Edge culture to life by ensuring each guest receives an outstanding experience by providing a friendly and professional environment, • Takes proactive steps to address and resolve all member concerns and complaints, while documenting communication and issue in Datatrak. Promptly escalates any serious concerns and complaints to the General Manager, consistently demonstrating a solution-oriented mindset., • Serve as Manager on Duty (MOD) in absence of the General Manager, • Assists the Membership Team in signing prospects in as "guests" when visiting the facility., • Responsible for overseeing the retail area and shake bar to ensure adherence to club standards, policies and procedures., • Creates an unparalleled member experience by providing exceptional client service to meet the diverse needs of new and existing members., • Answers the telephone before the second ring with a smile, answering member questions or transitioning a prospect's telephone inquiry over to a Membership Advisor., • Effectively schedules, cancels or reschedules personal training appointments for our members promptly., • Understands the club's daily revenue goals and helps drive the business, • Strives to continuously improve the member experience, revenues and retention rates, • Maintains solid product knowledge and awareness of all product information, merchandise and services to find ways to upsell product., • Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers., • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club., • Set and attain all personal and professional monthly generating dollar goals., • Manages loss prevention by adhering to all company policies and club standards., • Personally conducts daily club walk throughs to ensure building assets are promptly and safely maintained, offices and closets are clean and organized, locker rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club temperature is set correctly, TV and music are on proper stations, and the overall facility is meeting Edge standards and is promoting our brand, • Oversees and ensures cleanliness of the club (indoors and outdoors) and equipment., • Reports issues and creates tickets for necessary repair and maintenance and ensures follow through of all reported issues., • Responsible for effectively managing and reporting safety incidents and/or accidents., • Ensure adequate staffing levels and assist in finding coverage when necessary., • Collaborate with the team to plan and achieve daily sales targets for memberships, personal training, and ancillary services., • Supervise and coordinate the work of all staff members during their shifts to ensure that performance remains at the highest level at all times., • Facilitate training and development for new staff members, either personally or by assigning a mentor for the day., • Address escalated member inquiries, concerns, complaints, and club incidents promptly and professionally., • Conduct club walkthroughs to monitor cleanliness and adherence to safety protocols., • Report any facility maintenance issues through the FreshService system., • Ensure staff understanding of current marketing promotions, facilitating effective communication to members., • Run daily reports and manage emails related to daily operations., • Provide regular updates to the team on daily performance and any relevant information., • Address and resolve operational issues and conflicts as they arise, fostering a positive work environment.

Description: Are you passionate about providing exceptional customer service and making a difference in the lives of pets and their owners? We are excited to announce the opening of our brand-new primary care location Elm City Vet Primary Care. We are looking for a dedicated Veterinary Client Service Representative to join our team! As the first point of contact for our clients, you will play a crucial role in creating a welcoming and positive experience for both pets and their families. If you are a compassionate, detail-oriented professional with a love for animals, this is your chance to be part of something truly special! Our vision is a simple one, to make the community and the animals and people in it happier and healthier. Elm City Vet is located right on vibrant Orange Street in the heart of New Haven. This brand-new build will feature a spacious lobby to give pets and their families ample space to comfortably relax. Our five exam rooms feature double entry to not only maximize efficiency but also promote a safe environment for all pets and their people. Pieper Veterinary is a highly respected family of emergency, specialty, urgent care and primary care hospitals in CT, PA, MA, and ME. What to Expect: • Environment of Collaboration: Our hospital locations work closely together with each other as well as the Specialty/ER location in Middletown to provide the best possible care for the pets we see., • Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, and any mentoring available to support and achieve your goals., • Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within. About You: We strongly believe that veterinary medicine is a team sport, and our ideal candidate is someone who feels the same. Communication is key in our industry, and we are looking for people who navigate both client and interpersonal communication with skill and ease. We are seeking a Client Service Representative who will thrive in a fast-paced, high-volume setting. Our ideal candidate will have the ability to remain calm during emotional and stressful situations, as well as the ability to handle patients on a leash or in a carrier. Experience with EzyVet and Smartflow are an additional plus but not required. We highly value collaboration from all staff members, so please speak up as your input is not only valued but can make a difference. Compensation: Based on experience starting at $17.00-$21.00 an hour. Anticipated Schedule: This is a Full-Time position: Monday, Tuesday, Thursday, and Friday - 9:45am-8pm. Saturday rotation is required. What s in it for you? • Supportive culture with social events & team building, • Competitive paid time off & holidays, • Career Growth & Training Opportunities, • Comprehensive medical, dental, and vision insurance, • Mental Health Focused Services, • 401(k) plan with a strong employer match, • Up to 75% employee pet care discount Requirements: • Previous experience in a customer service role, preferably in a veterinary setting, is preferred., • Familiarity with veterinary terminology or a willingness to learn., • Excellent verbal and written communication skills to interact with clients, and staff., • Exceptional interpersonal skills with a warm, friendly, and empathetic approach to clients and their pets., • Ability to handle challenging client situations with tact, patience, and understanding., • Ability to manage multiple tasks simultaneously in a fast-paced environment., • Ability to work collaboratively with veterinarians, technicians, and other staff members to ensure smooth clinic operations., • Flexibility to assist with other duties as needed and work effectively in a team-oriented environment., • Reliable, punctual, and dependable with a strong work ethic and a commitment to delivering exceptional service., • Ability to remain calm and composed under pressure, especially in high-stress or emotional situations., • Willingness to continue learning and stay updated on best practices in client service and veterinary care. #ACP2

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. What You'll Do: • Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards., • Strive to continuously improve the member experience, revenues and retention rates., • Maintain solid product knowledge and awareness of all product information, merchandise and services., • Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers., • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club., • Energy & Enthusiasm, • A Passion for Fitness, • Ability to work with a sense of urgency, • Ability to work flexible hours, as necessary during closeouts or end of month, • A "roll up the sleeves" mentality, • Proven track record of achieving and/or exceeding sales goals

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. What You'll Do: • Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards., • Strive to continuously improve the member experience, revenues and retention rates., • Maintain solid product knowledge and awareness of all product information, merchandise and services., • Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers., • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club., • Energy & Enthusiasm, • A Passion for Fitness, • Ability to work with a sense of urgency, • Ability to work flexible hours, as necessary during closeouts or end of month, • A "roll up the sleeves" mentality, • Proven track record of achieving and/or exceeding sales goals

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is not necessa

Aggressive compensation / Comprehensive Medical-Dental-Vision / Generous paid time off / Extensive internal growth and professional development - As a Call Center Representative, you will: handle inbound and outbound calls from customers in a professional and courteous manner; provide accurate and t

Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during difficult times; Schedule appointments and manag

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

We are looking for individuals who are passionate about customer service and have the ability to work independently.

Relationships That Drive Results.Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability.You will manage your own portfolio of customer accounts and be given ownership to

The Associate Account Manager supports the day-to-day management of middle-market and large accounts by assisting with routine service activities, renewal coordination, and the maintenance of accurate policy and client records. Leverage templates and system generated letters to draft proposals, stew

We are looking for a motivated individual to perform office duties.This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities.Basic computer skills are required for this position.Plumber +Air is very customer focused in providin

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyou'll be doing things that matter, leading at every level, and winning a better way.We're committed to making a positive impact on the world, providing you with diverse learning and working opportuni

Job Opportunity At A Fortune Global 500 Organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion.If you have

You get to review and use new products or services before they are released to the public. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative age

We are a growing agency with big dreams and lots of potential.If you want to work in an environment that is fun, challenging, and rewarding, then Craig Tracz - State Farm Agent may be the right fit for you!.Our mission is to help people manage the risks of everyday life, recover from the unexpected

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Bilingual Spanish preferred., • Currently licensed applicants preferred.

Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose This position is onsite/hybrid in New Haven, CT The Call Center Manager is responsible for the strategic, operational, and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC). This role ensures efficient, patient-centered scheduling and communication that directly impact access to care, patient satisfaction, and organizational performance. Duties and responsibilities Reporting to the Sr. Director of Clinical Operations, the Manager leads a team of call center staff including leads and representatives. This individual ensures that workflows, systems, and people align to provide timely, accurate, and compassionate service to our patients. A commitment to continuous quality improvement, innovation, and a highly satisfied patient experience is essential. Typical duties include but are not limited to: • Foster a culture of accountability, performance excellence, and continuous improvement., • Build and manage reporting dashboards to track performance, identify trends, and deliver improvement both individually and in partnership with the data team., • Implement scalable processes and training programs to support team development and efficiency., • Develop a strategy for a remote call center with existing and temporary staff and implement the plan within the first year of hire, • Oversee all day-to-day operations of the call center including scheduling services, patient communication, and call handling., • Hire onboard, and train new staff to support operational excellence and a strong team culture., • Conduct data-driven performance evaluations, capacity planning, and productivity goal setting, • Monitor and improve key performance indicators tied to patient satisfaction, such as wait times, call resolution, appointment accuracy, patient satisfaction, and follow-up communication., • Determine and implement operational strategies based on needs assessments and resource planning., • Confirm that service levels and individual/team metrics are meeting or exceeding expectations by reviewing dashboards, EHR data, and phone system analytics., • Monitor call and scheduling workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency., • Implement tools and processes (e.g., call monitoring, audits,) to evaluate staff and enhance the patient experience., • Collaborate with other departments to reduce barriers to care and optimize patient access., • Provide goal-oriented coaching, counseling, and corrective action as needed, in accordance with FHCHC policies., • Develop ongoing education and upskilling programs to support continuous improvement and employee engagement., • Investigate and resolve escalated patient or staff issues with a focus on resolution, quality, and learning., • Act as a subject matter expert and “super user” of Epic and other call center technology; provide troubleshooting and hands-on support during high-volume periods., • Collaborate with leadership to offer solution-focused recommendations for daily operational fixes and long-term improvements., • Represent the call center in bi-monthly cross-functional operations meetings and initiatives focused on improving workflows, access and quality of care., • Ensure compliance with HIPAA and all FHCHC policies related to patient communication and data privacy, • Perform other duties as assigned to support the mission of FHCHC.Qualifications, • Bachelor’s degree required; equivalent combination of education and relevant experience will also be considered. Five years of experience in a call center environment, with 3+ years in a leadership or management capacity. Experience in a remote call center environment preferred., • Demonstrated success in building and scaling customer service teams in fast-paced environments. Experience in a healthcare setting preferred, and familiarity with federally qualified health centers (FQHCs)is highly preferred., • Proficiency with Epic or other EHR systems, call center software, Microsoft Office Suite. Bilingual (English/Spanish) also required.Direct Reports, • Call Center Leads, • Call Center Representatives External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR Ri0bk4BhkY

Competitive Pay / Third shift with start times between 9:00 PM and 12:30 AM ET / Equipment provided / Career growth pathways and continuous training - As an Overnight Customer Service Rep, you will: Provide exceptional customer service to clients by responding to inquiries and resolving issues in a

Flexible schedule / Health insurance / On-the-job training - As a Customer Service Representative, you will: provide exceptional customer service to clients over the phone and through email; assist customers with inquiries, orders, and product information; handle customer complaints and find solutio

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Associate Direct Support Manager. The Associate Direct Support Manager plays a key role in managing the operations of the Residential and Day Services Programs. Support the people served to identify and achieve the personal outcomes important to them.

Advise Customer Service Management of any obstacles and/or opportunities to make things easier for customers (difficult customers, extended production dates, etc. Job Overview As an entry level Customer Service Professional, you will serve as a key contact and liaison for customers to ensure their t

HireTalent - - Responsibilities: Answer incoming telephone calls; Resolve customer questions, complaints and requests; Adhere to internal policies and procedures; Utilize working knowledge of the organizations services to meet productivity and quality standards; Support Medicare Appeal process.

Hubbel - - Responsibilities: Assist customers via telephone, email and live chat; Provide knowledgeable answers to questions about product pricing, availability, and shipment tracking; Process requests for proof of delivery and product return requests; Update and document customer records; Educate

Bank Clothiers - 80 Boston Post Road #19, Orange, CT, United States, 06477 [Customer Service Representative] As a Customer Service Representative at JoS.Bank Clothiers, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits an

Customer Service Representative.With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well.We will continually ask you to think outside of the box to raise the bar in our business and we wil

The Auto Body Customer Service Rep's responsibility is to provide excellent customer service to customers of Town & County Auto Body Collision Center. Demonstrate appropriate customer service etiquette. This is a full-time, hourly customer service role in the auto industry with competitive hourly ra

We are seeking a bilingual (Spanish) Intake Specialist to join our team.

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. Delivers outstanding customer service to walk-in

If there is no job description, only the job title is provided above.

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Assist customers inside and outside a U-Haul cente

Big Y - 342 Washington Avenue - Responsibilities: Process customer transactions accurately; Maintain store conditions including inventory and food safety standards; Provide oversight in the Store Managers absence; Support company culture and policies in daily operations.

This fully remote role with Steel Therapeutics allows you to work comfortably from home, with optional relocation to the New Haven, Connecticut office.All required office equipment will be provided and supported.You will complete a comprehensive two-week online training program via video conference,

Job DescriptionDescription: GeBBS Healthcare Solutions is seeking a Director of Client Relationship Management to lead strategic client partnerships across our healthcare revenue cycle management (RCM) services. This role is responsible for driving client satisfaction, retention, operational alignment, and growth within assigned healthcare client accounts. The Director will serve as a senior relationship leader, working closely with healthcare executives and internal operational leadership to ensure successful service delivery, performance outcomes, and long-term client success. This position requires strong knowledge of the healthcare revenue cycle market and the ability to translate operational performance into strategic value for clients. The Director will partner closely with Operations, Sales, Finance, and Executive Leadership to ensure that client engagements are operationally sound, commercially successful, and aligned with enterprise objectives. Key Responsibilities Client Leadership & Relationship Strategy • Serve as the senior relationship owner for assigned healthcare client accounts., • Develop and maintain executive-level relationships with client stakeholders., • Partner with internal operational leadership to ensure service delivery meets client expectations and contractual obligations., • Monitor operational performance metrics and ensure alignment with KPIs and SLAs., • Identify opportunities to expand services within existing client accounts., • Partner with Sales and Business Development teams to support account growth and renewal strategies., • Work closely with Operations, Product, Finance, and Leadership teams to align client needs with delivery capabilities., • Lead client reporting, performance reviews, and operational updates., • Minimum 3–5 years of experience in healthcare revenue cycle management or healthcare services, with demonstrated client-facing leadership., • Strong understanding of the U.S. healthcare revenue cycle continuum, including billing, coding, claims management, and AR operations., • Proven experience managing complex healthcare client relationships., • Ability to lead cross-functional collaboration between operations, sales, and leadership teams., • Experience within an RCM outsourcing, healthcare BPO, or consulting environment., • Experience leading client relationship or account management teams., • Bachelor’s degree in healthcare administration, business, or a related field.

Dollar Tree - 2 Ocean Avenue - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive merchandise and he

Customer Service Representative.

Family Dollar - 1245 Dixwell Avenue - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Maintain the cleanl

Men's Wearhouse - 80 Boston Post Road #19, Orange, CT, United States, 06477 [Retail Associate / Team Member] As a Customer Service Representative at Men's Wearhouse, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and d

Customer Service Representative. Yale Printing & Publishing Services (YPPS) is the University's internal communications service provider, offering solutions including digital and wide-format printing, binding, graphic design (print and digital), web design/development, mailing, and specialty promoti

We are looking for people nationwide to participate in polls - Apply ASAP!.We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participation schedule.At this job, you will be performing various tasks such as data entry, performing email response, rev

It's why most of our account managers come from a non-construction background. Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. Our account managers earn between $

Job Description The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention. The essential functions of the position include assisting clients with their service needs, making adjustments to existing accounts, and building effective long-term relationships with clients and carrier underwriters. Responsibilities: • Build and maintain key client and carrier relationships by phone, email, and in-person interactions., • Collaborate with Agency Producers to assemble, market, and place coverage for new clients., • Assist existing clients in making coverage changes; Attend to clients’ needs by producing binders, certificates, policies, endorsements, and other related items. Using each interaction with the client as an opportunity to deliver attentive, well-thought-out, and timely service., • Help clients in submitting first reports of claims; ensure prompt response from carrier staff and follow up on claims status to keep insureds informed., • Review policy audits; Verify accuracy and facilitate corrections, as needed, between client and carrier. Update and maintain documentation in the Agency management system., • Property & Casualty License is required, • Minimum 2 years’ experience working in the Insurance industry, • Working with AMS or similar agency management software experience, preferred, • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information, • Pleasant and friendly personality, focused on customer needs, • Ability to remain calm under pressure; maintain a professional demeanor and positive attitude, • Attention to detail, thorough, and accurate, • Demonstrate effective written and verbal communication, including the ability to actively listen and problem solve with minimal assistanceCompany DescriptionNicholson Associates, Inc. is a family-owned and operated independent insurance agency that has been serving Connecticut since 1958. Representing over 20 top-rated carriers, we take pride in providing exceptional, client-focused service and expert risk management solutions to businesses across the state.Nicholson Associates, Inc. is a family-owned and operated independent insurance agency that has been serving Connecticut since 1958. Representing over 20 top-rated carriers, we take pride in providing exceptional, client-focused service and expert risk management solutions to businesses across the state.

Job DescriptionDescription: Client Relationships Manager GeBBS Healthcare Solutions is seeking a Client Relationship Manager (CRM) to support and strengthen partnerships with our healthcare clients. This role is responsible for maintaining strong client relationships, ensuring operational alignment, and supporting the successful delivery of revenue cycle management (RCM) services. The Client Relationship Manager will serve as a key liaison between clients and internal teams, helping to ensure service quality, address operational needs, and identify opportunities to enhance client satisfaction and performance. This role requires strong knowledge of the healthcare revenue cycle market and the ability to collaborate across operations, sales, and leadership teams to support client success. Key Responsibilities Client Relationship Management • Serve as a primary point of contact for assigned healthcare clients., • Maintain strong relationships with client stakeholders to ensure satisfaction and long-term partnership., • Partner with internal operations teams to ensure services are delivered effectively and according to client expectations., • Help address operational challenges and coordinate solutions with delivery teams., • Monitor service performance metrics and client KPIs., • Prepare and present client reports, performance updates, and operational insights., • Identify opportunities for service expansion within existing client accounts., • Support sales and leadership teams in renewal discussions and account growth opportunities.Requirements:, • Minimum 3 years of experience in healthcare revenue cycle management (RCM) or healthcare services., • Strong knowledge of the U.S. healthcare revenue cycle market, including billing, coding, claims management, or AR operations., • Experience working directly with healthcare clients or provider organizations., • Excellent communication, relationship management, and problem-solving skills., • Experience working within an RCM outsourcing, healthcare BPO, or consulting organization., • Familiarity with healthcare performance metrics and operational reporting., • CRCR Credentialing, • Bachelor’s degree in healthcare administration, business, or a related field.