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  • The Sunrise Family of Companies
    Collections/Customer Service Representative
    Collections/Customer Service Representative
    5 hours ago
    $17–$19 hourly
    Full-time
    Melville

    Sunrise Credit Services, Inc. We are known in the collections industry for Reliability. Reputation. Results. We have been family owned and operated since 1974 and are celebrating 50 years in the industry! Sunrise Credit Services is a third-party debt collection agency, calling past-due customers for some of the largest companies in the country. Our amazing team is rated in the top ten percent of collection agencies in the country!! We have been featured in several news segments as one of the “good” agencies in the industry. We strive to maintain a trustworthy, professional, and ethical approach to accounts receivable management. We were awarded the Long Island Top Workplaces 2024!!!! · Recipient of the first annual Helen Keller Services “Access-Ability Award” 2021 OUR LOCATION: Our building is in Melville, NY. The office is located near Route 110 and the Long Island Expressway. We are close enough to shop at Walt Whitman Mall, or see a movie at Airport Plaza. We have shopping, dining, groceries and an amusement park all located within 2 miles of our facility. There is also a small café for lunch located on the first floor of our office building. THE POSITION: No experience necessary. It is an entry level position. We teach you everything you need to know during basic training. We have an in-house university style training program. After training you can take courses to help enrich your career. We require all new hires to be on-site for the 1st 60 days while you learn the job. We are looking for candidates who can provide a positive customer service experience, and work with consumers by phone to solve their debt obligation. If hired, you will be calling/taking calls from customers to arrange repayment of their overdue bill by phone. Our company handles calls for cell phone companies, colleges, universities, trade schools, banking, and credit card companies etc. Your responsibilities would include handling incoming and/or outgoing customer calls, processing payments and resolving customer concerns by phone. · Paid training at a rate of $18.00/hour · Full time positions available after 30 days. Salaries start at 34,000/yr. plus incentives, and bonuses. · Pay differential for bilingual Spanish speakers. · Competitive benefits packages, including medical/dental/vision/401K · Weekly Pay · Hybrid Work Options after 60 days in office · Flexible, non-rotating schedules · Growth and advancement opportunities WORK/LIFE BALANCE Choose a schedule that works for you! We have shift flexibility, including morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts that allow you to break up your workday – this means you can work some hours in the morning, take care of errands during the afternoon, and then work the rest of your hours at night! QUALIFICATIONS: • Strong customer service skills, • No prior experience required, • Bilingual in Spanish is a plus, • Effective communication and phone etiquette skills, • Ability to negotiate with customers NetTel, USA. Billing Representative - We help to keep the lights on!! We’re NetTel, USA a customer service and billing call center! We are on the other end of the phone when you call the utility company...during your cozy winter nights and air-conditioned summer naps. We handle billing calls for a leading provider of gas and electricity...behind every warm shower and perfectly toasted bagel is our team of call center heroes making sure the bills are explained, payment is arranged, and the lights stay on! Now, we’re looking for another billing whiz to join our team. Could it be you? Your Mission (should you choose to accept it?!): • Explain bills and procedures to customers by phone, • Work with customers to resolve billing issues — no superhero cape required, just patience and thinking quick on your feet!, • Speak fluent “billing-ese” and can explain things like a pro, • Think a good day includes balancing a bill AND helping someone smile, • Can handle a little bit of math, a lot of empathy, and the occasional challenging phone call like a master, • Have experience in billing, customer service, or any other jobs that involve being responsible, • Competitive starting pay – because you're worth it, • Growth opportunities – if you’ve got the spark, we’ll help you shine here at NetTel!, • Flexible scheduling including Saturdays – because we get that life happens

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  • Veterinary Center of East Northport
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $18–$20 hourly
    Full-time
    East Northport

    Veterinary Receptionist Modern state of the art veterinary hospital looking for Full-Time Veterinary Receptionist. Experience preferred but not required. On-the-job training provided. Basic expectations and responsibilities: • You must be caring, patient, willing and able to provide quality, compassionate care for our clients and their pets so that they are safe and comfortable., • You must be willing to work as a team player., • You must be reliable and on time for work., • You must be legal to work in the US., • Must be able to work evenings and weekends (not including Sunday)., • You must be able to communicate with clients adequately., • Skillful in answering high volumes of phone calls efficiently and politely., • Capability to learn and understand our practice management software., • Ability to function during stressful situations., • Follow instructions carefully., • Pay and hours to be determined based on experience and qualifications. Due to the large number of inquiries, we receive we cannot respond to each applicant. If you appear to match our present needs, we will schedule an in-office interview. Thank you! Job Types: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Vision insurance Schedule: • 8 hour+ shift, • Weekends, • Work Location: In person

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  • iFlex Technologies
    Online Chat Representative
    Online Chat Representative
    2 months ago
    $17–$24 hourly
    Part-time
    Deer Park

    As an Online Chat Representative, you will be the primary point of contact for customers seeking assistance with products or services via live chat. You will provide timely, accurate, and helpful responses to customer inquiries, resolving issues and promoting customer satisfaction. Key Responsibilities: • Respond to Customer Inquiries: Provide timely and accurate responses to customer queries via live chat, addressing concerns and resolving issues efficiently., • Troubleshoot and Resolve Issues: Identify and resolve customer complaints, escalating complex cases to higher-level support when necessary., • Product Knowledge: Provide accurate information about products and services, ensuring customers have a seamless experience., • Documentation: Maintain detailed records of customer interactions and transactions., • Collaboration: Work with internal teams to enhance customer experience and resolve issues. Required Skills: • Excellent Written Communication: Strong written English skills with attention to detail., • Multitasking: Ability to handle multiple chat windows and prioritize tasks effectively., • Problem-Solving: Strong analytical and problem-solving skills to resolve customer issues efficiently., • Technical Skills: Familiarity with chat support software, CRM systems, and basic computer applications., • Customer-Centric Approach: Empathy and patience when dealing with customer concerns. Work Environment: • Remote Work: Many online chat representative positions are remote, requiring a reliable internet connection and a quiet workspace., • Flexible Hours: Some positions offer flexible hours, while others may require working specific shifts, including evenings and weekends. Qualifications: Education: High school diploma or equivalent; some employers may prefer a college degree. Experience: Previous customer service experience, especially in an online or chat environment, is often preferred. Training: On-the-job training is usually provided to familiarize representatives with company-specific products and services. Benefits: • 401(k) Matching., • Health Insurance., • Dental Insurance., • Employee Discount., • Flexible Schedule.

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