Customer Service Representative
25 days ago
Wayne
Job DescriptionCustomer Service Representative Needed For Leading Medical Device Manufacturer This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $50,000 - $60,000 per year A bit about us: My client is a leading medical device manufacturer and is in the market to add a Customer Service Rep to their team. This position is the primary customer facing role and focus point for repeat production orders. This will involve soliciting orders based on customer purchase history as well as processing unsolicited orders. Why join us? Compensation Up To $60,000 Per Year • Excellent Benefits, • 401K Program, • Growth Opportunities Job Details Responsibilities: Captures customer’s non-standard requirements and communicate to Operations as well as communicate updates from Operations to customer as required Responsible for all order entry as well as order confirmation Monitors and addresses order status/delivery date inquiries Assists in maintaining open order reporting to customers Provides tracking information as needed Obtains and enters customer rolling forecast demand Directs general e-mail and phone inquiries to appropriate function Utilizes provided tools to analyze customer order patterns and proactively solicit orders Follows up with “quiet” customers to determine their needs Follows up with “non-forecast customers” to identify likely upcoming needs Performs the job while adhering to all company policies and procedures Performs other related duties as necessary or assigned Execute departmental work plans in conformance with company policies, procedures, regulations, best practices, management objectives, priorities, and financial impact on the business. Liaise with customers, suppliers, and third parties as necessary, including monitoring work progress. Attend and participate in applicable meetings and reports on key metrics. Required Knowledge and Experience Education/Certification/Licensing: • Bachelor's degree in a related field with knowledge of technical subject matter Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.