Customer Service jobs in Syracuse, NYCreate job alerts

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #5377, located at: 6790 East Genesee Street, FAYETTEVILLE, NY 13066 and 5358 located at 4500 West Genesee Street, Syracuse, NY and may be expected to work at stores within a 30 mile radius. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #5377, located at: 6790 East Genesee Street, FAYETTEVILLE, NY 13066 and 5358 located at 4500 West Genesee Street, Syracuse, NY and may be expected to work at stores within a 30 mile radius. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: ___ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at ___. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • Have at least a High School diploma or GED, • Have at least one (1) year experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint related products, • Have previous work experience operating tinting and mixing equipment

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Job Description Description: Launch Your Career at Holbrook Heating: Inside: Customer Service Representative Do you thrive in a fast-paced environment and enjoy building positive customer relationships? Holbrook Heating is looking for passionate and detail-oriented individuals to join our growing Customer Service team. This position offers a competitive hourly rate of $16 to $18. • Tuesday through Saturday., • 9:00 am to 5:30 pm If you are interested in joining our team, please apply! • Customer Service Representative:, • Respond to inbound calls and emails, handling customer inquiries and concerns with professionalism., • Troubleshoot customer issues and provide efficient resolutions., • Build rapport with customers, fostering long-term relationships. Must be willing to work in office during scheduled hours. • Possess excellent communication and interpersonal skills., • Thrive in a collaborative and fast-paced work environment., • Enjoy problem-solving and exceeding customer expectations., • Are a detail-oriented individual with strong organizational skills., • Have a willingness to learn and grow within the HVAC industry., • High School Diploma, • Experience in sales, customer service, or a related field., • Working knowledge of HVAC equipment and services (a plus, but not required). Compensation details: 16-18 Hourly Wage PI3040bc74029b-25405-36438523

Job Description $50,000 to UNLIMITED (uncapped commissions!!) a year opportunity ROLE DESCRIPTION: Neff Insurance and Financial Services, Inc dba Renee Neff- State Farm Agent is searching for an insurance account manager whose actions are driven by keeping the customers' best interest as my primary goal. Customer Service + (service plus pivot to sale) business model, with 1/4 role service & 3/4 sales anticipated role. As our Insurance Account Manager - State Farm Agent Team Member, you're the architect of your income potential! Experience preferred but training provided for new to insurance career and income minded individuals, our knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. Internal leads provided and marketing based on community events driven by Renee Neff, so creates a natural prospect list for you that's higher conversion rate than purchased insurance leads! Are you a ROCKSTAR and tired of working only dead internet purchased leads with low conversion ratio? Our model is different... Benefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Company parties, • Current customer based leads, • Multiple State Licensing/Prospecting: NY, VT, PA cross licensing for flexible prospecting within P&C and Life/Health ProductsCompany DescriptionFast paces office with large growth goals, we're looking for career minded candidates who want opportunity to grow with the company and learn while on the job working next to industry professionals, this position is entry level but has HUGE growth opportunity to learn and make this a career. Need self confident individuals who are looking to grow with a team environment.Fast paces office with large growth goals, we're looking for career minded candidates who want opportunity to grow with the company and learn while on the job working next to industry professionals, this position is entry level but has HUGE growth opportunity to learn and make this a career. Need self confident individuals who are looking to grow with a team environment.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development We offer a supportive and flexible work environment with a 9-5 schedule and options for adjusted hours. Our team enjoys annual trips together, a collaborative atmosphere, and great benefits, including a 401(k). Whether you're passionate about auto, home, renters, or small business insurance, this is the perfect place to grow your career with a top-performing agency. If you're looking for a place where expertise meets opportunity, wed love to hear from you! Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand. Responsibilities: • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction., • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions., • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.Requirements:, • Genuine interest in marketing products and services that align with customer needs and preferences., • Exceptional communication skills across all channels - written, verbal, and attentive listening., • A people-centric mindset with a keen eye for detail., • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries., • Proficiency in learning and navigating computer functions efficiently., • Collaborative spirit, thriving in a dynamic team environment. Christopher Otis - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionBenefits: • Salary plus commission/bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you. Ronco is seeking a talented Strategic Account Manager - Healthcare for our Syracuse territory who will create and execute sales in the healthcare market to include solutions for hospitals and long-term care facilities. You will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: • Generate new customers within an assigned territory, • Service and expand the business of the existing customer base, • Write and submit timely, accurate, professional bid proposals and RFPs, • Prepare and present sales presentations, • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts, • Conduct walkthroughs and develop the scope of work documents based on potential installation projects, • Understand and successfully interpret specifications, • Demonstrate various technology solutions to customers, • Keep accurate pipelines via Customer Relationship Management software, • A Bachelor's Degree or equivalent work experience, • A minimum of 2 years of experience developing new business within healthcare-related sales in a hospital environment, • Previous experience selling into C-Suite preferred, • Demonstrated communication skills, including both written and verbal communication, • Strong proficiency in MS Office (Excel, Word, PowerPoint, Outlook), • Customer service and team-oriented Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. But we do know how to let our hair down and have a serious bit of fun. In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, uncapped commission, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career? Apply today! This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Ronco is a drug-free workplace. Employment is subject to passing a drug test. We are an Equal Opportunity Employer Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionTitle: Senior Commercial Account Manager Salary: $70,000 -$90,000 plus comprehensive benefits package Location: Syracuse, NY Independent insurance agency is a seeking Senior Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Senior Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producers, clients and carrier underwriters. Responsibilities: Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, Warehousing, Inland Marine, etc. Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client Experience with multiple carrier underwriters and online rating portals (where appropriate) Identify, compile and manage information regarding account renewals Qualifications 5-10 years of insurance industry experience related to servicing commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable Applied (TAM or EPIC) or AMS360 software experience preferred Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Excellent verbal and written communication skills All inquiries will be kept 100% confidential

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Paid time off, • Parental leave Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionPosition Overview I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience. This development and mentoring can lead you in the right direction to better prepare you for a potential career as a State Farm agent. As part of this opportunity, you will learn from an experienced agent, see what it's like to run a business and help grow an agency. Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Health benefits, • Profit sharing, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement in my agency, • Learning to market property/casualty, life, health and bank products, • Setting sales and growth goals State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies.If you choose to pursue an agency opportunity, you will need to apply and go through the regular State FarmInsurance Companies agentselection process

Job Description ACCOUNT MANAGER, Account Services Department (This role will be based out of our Syracuse, New York office) The Account Manager helps manage and support the agency’s relationship with the client by helping to develop marketing strategies and plans. They have the ability to clearly communicate client objectives to the internal teams and are responsible for monitoring the workflow of all projects including managing work for client presentations and proposals. Expectations: Solutions provider. Become a client expert. Be a project expert. Contribute to ideation. Ensure clients are delivering what we need to make the idea & project successful (Briefs, reviews, approvals, etc.) Ensure flawless execution using agency resources and set processes. Responsibilities: • Work with agency teams/SMEs to develop marketing strategies and tactics that ladder directly to client objectives., • Exercise discretion and independent judgment with respect to possible courses of action and make appropriate decisions or recommendations., • Disseminate all client briefs & directives along with corresponding Click Up tasks to ensure deadlines are met., • Conduct & organize meetings that provide solid strategy, direction & resources for the agency SME teams., • Provide an accurate record of all decisions made in meetings and ensure the individuals follow through to completion. Provide regular updates., • Develop project budgets/ estimates as needed., • Manage the overall development and execution of assigned plans and programs- including internal creative process from brainstorming through production and delivery., • Organize and lead weekly status meetings for all active projects., • Obtain client approval for all creative materials., • Serve as the primary day-to-day contact with client/s on assigned projects., • Identify new growth opportunities to increase the level of service provided to assigned client/s., • Maintain a dependable system of communication with client, ensuring that information flows between client and agency on an appropriate, timely and regular basis., • Troubleshoot issues relating to specific jobs and coordinate with the account supervisor as needed., • Produce and present client-ready decks and reports for meetings and presentations., • Keep PHG leadership teams aware of all successes and challenges associated with assigned clients., • Maintain a solid understanding of the client’s business objectives, marketing objectives and competitive landscape., • 3+ years of agency experience in an account management role, • Bachelor’s degree in advertising, marketing, business or related degree required, • Strong understanding of advertising and marketing disciplines, advertising and sales promotion programs, media advertising, direct mail, trade shows, public relations, point-of-purchase and online advertising strategies, • Computer proficiency including word processing, data entry, spreadsheets and generating reports using standard software applications, • Ability to communicate effectively, both orally and in writing, • Ability to read, write, analyze and interpret general business periodicals and professional journals, • Ability to write reports and business correspondence, • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public, • Ability to analyze and solve problems, • Excellent organizational skills, • Excellent attention to detail The short answer? We're looking to keep a good thing going. An independently owned full-service marketing agency, Pinckney Hugo Group has grown consistently over the past 20 or so years. We've created bigger and better work, added to our capabilities and expanded to serve a wider range of regional, national and international clients. It's all happened because we've been able to bring in incredibly talented and dedicated people to help build something special. And because we don't plan on slowing down anytime soon, we're posting career opportunities like this one. WHY PHG? For starters, you'll have the chance to work on some of the biggest brands and most exciting projects in the world — all from right here in Upstate New York, and in some cases, from the comfort of your home. You'll be challenged, but you'll never be on your own. What we offer takes a full team. And we're just that — a team. A group of complementary talents that, when unleashed together, can do anything we set our minds to. Some of our comprehensive and competitive benefits include: • Hybrid work – split your week between working in our office or at home, • Generous PTO policy, including flex time, • Paid parental leave, • Medical, vision, dental benefits, • Resources for savings and investments such as our 401(k) plan with company match, • Company-sponsored events and swag, • Dog friendly work environment OUR HIRING PHILOSOPHY At Pinckney Hugo Group, we believe that diversity improves our agency and helps us to better serve our clients by offering different views, perspectives and experiences. We are committed to creating a diverse environment and team, and aspire to better reflect the brands and people we serve. We strongly encourage people of color, members of the LGBTQAI+ community, people with disabilities and other underrepresented groups to apply to join our team. No matter who you are, you'll find opportunity here. We'll empower you to work on amazing brands with incredible teams, all while giving you the space you need to make this time whatever you want it to be. Apply today and explore all the ways you can grow with us. You'll be glad you did — and we will too. We'd like to know more about you and why you're interested in PHG. Please be sure to include a cover letter with your resume submission. Powered by JazzHR Nf9EUAbhwS

Job Description The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information. Must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained. Communicate and engage senior management in account status, challenges and goals. Every national account and large account will have an RVP assigned as a senior operations representative to the account, • Surface issues or potential issues to appropriate members of the management and executive team proactively to remedy immediate concerns after they become issues. Maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings. Ensure appropriate CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Monthly account updates and all new service opportunities documented in Salesforce.com, • Follow CorVel policies and procedures, • Requires regular and consistent attendance, • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP), • Additional duties may be assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in management or supervision, • Training within the insurance industry, managed care or related field preferred ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401K, • Salary plus commission/bonus, • Health benefits, • Profit sharing, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Experience in marketing, • Property and Casualty license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Senior Commercial Lines Account Manager – Mid-Market Accounts (Syracuse, NY) Salary: $85,000 – $105,000 base + full benefits Work Setting: Hybrid or In-Office (Syracuse, NY) Systems: EPIC, TAM, or AMS360 required A respected independent agency in Syracuse is seeking a Senior Commercial Lines Account Manager to join their growing team. This role is ideal for a seasoned insurance professional who excels at managing complex accounts and delivering high-level client service in a collaborative, fast-paced environment. Key Responsibilities: * Oversee a book of small to mid-sized commercial P&C accounts with a strong focus on retention, renewals, and client satisfaction. * Provide expert advice on coverage options, risk exposures, claims handling, and policy changes. * Quote and market new and renewal business using carrier relationships and online rating systems. * Partner with producers and underwriters to secure comprehensive, competitively priced coverage solutions. * Maintain accurate and organized documentation to ensure compliance and streamlined service. * Resolve client issues efficiently while fostering long-term relationships. * Mentor junior account managers or support staff as needed. Qualifications: * 7+ years of commercial lines experience in an independent agency environment. * Active Property & Casualty License (NY). * Proficiency in EPIC, TAM, or AMS360 is required. * Strong technical knowledge of commercial P&C coverages, markets, and carrier guidelines. * Excellent communication, analytical, and problem-solving skills. * Proficiency in Microsoft Office Suite (Outlook, Excel, Word). * Professional designations such as CIC, CRIS, or CPCU are preferred. Why Work with an Independent Recruiter? We partner with reputable agencies across the country, giving you access to career opportunities not posted publicly. If you're currently employed and considering a change, we can conduct a discreet, confidential search on your behalf—ensuring your privacy while helping you take the next step in your career. Interested in learning more? Let’s connect and explore your next move in Syracuse.

Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Salary Range: • $20.00 to $22.00 per hour, • Second Shift, Third Shift, & Weekend Shift Differentials, • Full-time: $500 hiring bonus after 6 months of employment!, • Part-time: $250 hiring bonus after 6 months of employment! What You’ll Do: • Be the first line of defense – Monitor security systems, fire alarms, and many different types of emergency signals from residential and commercial properties across North America, • Act fast – Verify alarm events and contact appropriate emergency services, clients, or responders within seconds., • Stay cool under pressure – Assess complex situations quickly and remain calm during high priority situations., • Keep accurate records – Document alarm activity, calls, and actions taken with precision and professionalism., • Support the team – Work independently and collaboratively in a state-of-the-art call center facility to ensure coverage and maintain high service level goals., • Versatile – Prepared and ready to handle inbound and outbound calls and alarms Who You Are: • Cool-headed and calm – You’re the person others turn to in a crisis., • Detail- oriented – You notice what others miss., • Tech-savvy – You’re comfortable navigating computer systems and multi-tasking, • Reliable – You show up, stay alert, and handle your shift like a professional, • Great communicator – You can deliver critical information clearly and quickly, both verbally and in documentation. What You’ll Need: • Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service, • Proficient computer, written, and verbal skills, • Successfully clear drug screen and background check to meet industry and security licensing requirements What awaits you at Rapid Response • Paid new hire training, • Shift flexibility (night owls and weekend warriors welcome), • Annual salary increases and performance bonuses, • Medical, Dental, Vision, and 401k, • Additional compensation for special skills, particularly: bilingual in Spanish, • Paid Vacation and Sick Time, • Wellness Program + Wellness DAYS OFF, • Internal advancement opportunities, • The opportunity to make an impact on communities across the country every day Join Our Team If you are still reading this, then this IS the position for you. Every alarm has a story, and every second matters. Be the steady voice on the other end. Become an Alarm Monitoring Specialist at Rapid Response Monitoring call center and start your next career today! Additional Information Rapid Response offers competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at . Rapid Response is an Equal Opportunity Employer.

At Community Financial System, Inc.CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products.Our retail division, Community Bank, N.Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.Beyond retail banking,

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates learn about products using our tools, and provide information to customers in order to sell an entire project.Associates

We believe in building relationships, growing talent from within, and serving the communities we call home.The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.The position is a key d

As an STC Advocate, you’ll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups.This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics

Job Opportunity At Carrier Global Corporation.Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come.From the beginning, we've led in inventing new technologies and entire

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w

EmblemHealth is a health and wellness company that provides insurance plans, primary and specialty care, and wellness solutions. As one of the nation's largest not-for-profit health insurers, we serve more than three million people in the New York tristate area. We offer competitive health and welln

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Customer Service Associate - Temporary. Registers sales on assigned cash register, provides customers with courteous, fair, friendl

We want you to join our team as a Customer Service Representative. Customer Service Representative. As a Customer Service Representative, you will enjoy:.

As an STC Advocate, you'll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups.This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics.Y

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury. Discounts for Home and Auto Insurance.

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems.Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property.Founded and headquartered in Syracuse since 1992, with offices in California an

Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recove

Job DescriptionJob Description.Senior Customer Service Representative.Hybrid – Buffalo, with paid training in Albany, NY.Karissa Lubberts | Beato | you have a knack for resolving complex member issues and escalations with professionalism, a

Responsible for Receptionist activities as well as patient insurance verification.Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system.Verify all types of insurance and assist in creative financing when no i

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management

Provide exceptional customer service during vehicle pickup appointments. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork vi

OfficeTeam - JobID: 02890-0013279322-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience

Store 4707616: 8220 Cazenovia Rd, Manlius, New York 13104.Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Lead Customer

Save lives, from the workplace to anyplace.The National Safety Council is America’s leading nonprofit safety advocate.We focus on eliminating the leading causes of preventable injuries and deaths.Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional i

Identify and assess customers' needs to achieve satisfaction.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience

At Community Financial System, Inc.CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products.Our retail division, Community Bank, N.Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.Beyond retail banking,

Avis Budget Group is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by ap

We’re looking for a FedEx Customer Service Agent to perform daily responsibilities with dedication.

Take the next step in your career as our new American Airlines Flight Attendant to work collaboratively across teams and departments, follow safety procedures and company policies, and support the preparation and delivery of goods or services.

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.