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Customer Service jobs in New Rochelle, New YorkCreate job alerts

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  • Customer Service Associate
    Customer Service Associate
    3 days ago
    $15–$19 hourly
    Part-time
    Fordham Heights, The Bronx

    We are a neighborhood E-Bike store in search of dedicated Customer Service Associate to join our team. If you're committed to providing exceptional service and enjoy working in a customer-oriented environment, we invite you to apply. Key Requirements: Retail Experience: Previous experience in a retail environment, general labor, and customer service is valuable. Customer Service Excellence: Exceptional customer service skills are essential. Team Player: Capable of working harmoniously within a team and engaging positively with customers. Organizational Skills: Strong organizational abilities and multitasking skills to ensure efficient store operations. Versatility: Willingness to learn and contribute to all areas of the store, including pricing, stocking, marking, and bagging merchandise. Attendance: A consistent and punctual attendance record is required. Basic Computer Knowledge: Basic computer skills are preferred. Flexible Availability: Must have flexible availability, including evenings, weekends. Close on Holidays. Training: All employees will be required to complete orientation and training. Key Responsibilities: Customer Engagement: Greet customers warmly and provide assistance, including helping them navigate the store layout and locate products. Product Knowledge: Continuously expand your product knowledge to assist customers effectively. Communication: Answer calls and pages promptly to assist customers efficiently. Adaptability: Be ready to perform any other duties as assigned by store management.

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  • Account Manager
    Account Manager
    2 months ago
    $1000–$1500 monthly
    Part-time
    Pelville, New York

    DevFly is seeking a motivated and experienced Account Manager to join our growing team . This role is crucial for maintaining strong, long-lasting customer relationships and expanding our business opportunities. Responsibilities: • Serve as the primary point of contact and build strong relationships with assigned client accounts., • Understand client needs and objectives to recommend appropriate solutions and services., • Ensure the timely and successful delivery of our solutions according to customer needs and objectives., • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders., • Forecast and track key account metrics., • Identify and grow opportunities within existing accounts, collaborating with sales teams to ensure growth attainment., • Assist with challenging client requests or issue escalations as needed. Requirements: • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role., • Demonstrable ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Experience in delivering client-focused solutions based on customer needs., • Proven ability to manage multiple projects at a time while paying strict attention to detail., • Excellent listening, negotiation, and presentation skills., • Excellent verbal and written communication skills.

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