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  • Front Desk Receptionist
    Front Desk Receptionist
    9 days ago
    $25–$26 hourly
    Part-time
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

    Immediate start!
    No experience
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  • Receptionist
    Receptionist
    1 day ago
    Full-time
    Kingsbridge, The Bronx

    ✨ NOW HIRING: BILINGUAL SALON RECEPTIONIST ✨ Beauty Salon & Spa | Full-Time Position We are looking for a high-energy, reliable, and driven individual to join our beauty salon and spa team. The ideal candidate is a high performer who moves with urgency, learns quickly, takes initiative, and is genuinely enthusiastic about the beauty and aesthetics industry. This is an important guest-facing position for someone who is polished, confident, organized, and ready to contribute to the growth of our business. ⚠️ SERIOUS INQUIRIES ONLY We are seeking candidates who are genuinely interested in becoming part of our team—not individuals looking for a temporary role. Applicants must be responsive, professional, and prepared to follow through consistently with interviews, training, and scheduled shifts. SCHEDULE & COMPENSATION: • Full-time: 5 days per week, • Hours: 12:00 PM–8:00 PM, • Friday and Saturday availability is required, • Must be flexible to work between our sister salon locations, • $17 per hour, • Must speak English and Spanish SERVICE & GUEST EXPERIENCE: • Deliver attentive, polished service from greeting through checkout, • Welcome every guest with warmth, confidence, and positive energy, • Communicate professionally and thoroughly when answering questions, • Answer phone calls, messages, and client inquiries promptly, • Schedule, confirm, and manage appointments accurately, • Maintain awareness of the salon, client flow, and guest needs, • Accept payments and complete transactions accurately, • Recommend and upsell services and beauty products, • Learn and confidently explain our services, products, and promotions, • Follow all salon systems, standards, and service workflows, • Help maintain a clean, organized, and professional reception area, • Support opening and closing procedures as scheduled ✅ WHAT WE’RE LOOKING FOR: • High-energy, positive, and enthusiastic personality, • Reliable, punctual, and accountable, • High performer with a strong work ethic, • Quick learner who can retain and apply new information, • Strong communication and multitasking skills, • Confident, polished, and guest-focused presence, • Ability to remain composed in a busy, fast-paced environment, • Willingness to take initiative without needing constant direction, • Flexibility to support our sister salon locations when needed, • Genuine interest in beauty, wellness, and aesthetics, • Enthusiasm for learning about the beauty industry, • Comfortable recommending and selling services and products, • Consistent follow-through and attention to detail 📸 ADDITIONAL RESPONSIBILITIES: Content creation and assistance with social media may occasionally be required. Previous salon, receptionist, customer-service, hospitality, or sales experience is a plus. However, attitude, reliability, consistency, and a willingness to learn matter most. We are looking for someone who is ready to step in, contribute, grow with our team, and help our business thrive. TO APPLY, PLEASE SEND: 1️⃣ A brief introduction explaining why you are interested2️⃣ Your relevant experience and résumé3️⃣ Your complete weekly availability4️⃣ Your earliest available start date Incomplete inquiries may not receive a response.

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