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  • Front Desk Assistant
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    Front Desk Assistant
    5 hours ago
    Full-time
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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  • Medical Receptionist
    Medical Receptionist
    14 days ago
    Full-time
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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