Barista - North Haven, CT
5 days ago
North Haven
Job DescriptionDescription: Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift. Visit 7brew.com to learn more about us! Requirements: · Can converse directly with customers to confirm and personalize their drink orders, and correctly key those orders into our point-of-sale system. · Can collect payments from customers, provide receipts, and correctly count back any change. · Can prepare all drinks and premixes to order, ensuring quality and consistency for each customer served. · Must always move with urgency and responsiveness, operating on the customer’s time to provide prompt service. · Stays productive and proactive throughout the entire shift, supporting guest service even during slower periods. · Makes personal connections with customers every day through genuine interactions, warm smiles, and open, positive body language. · Knows our full menu and drink offerings inside and out; can guide customers, answer questions, and help them identify and order the drink they truly want, offering recommendations when appropriate. · Brings their best self to work every day and dresses appropriately for their assigned service position. · Is familiar with shift-change duties, checklists, and weekly tasks, and can execute any of them as needed to maintain smooth service. · Is always clocked in, present, and ready to serve customers at their assigned position when the shift begins. · Treats teammates and customers with respect, kindness, and a service-first mindset. · Maintains a safe, sanitary, and organized service environment by following organizational standards and sanitation regulations. · Able to remain standing for extended periods (typically up to 5 hours per shift). Reasonable accommodations will be made as required by law. Qualifications as a Brewista: · Can create and maintain genuine, uplifting interactions with customers for up to five minutes at a time while taking orders, discussing flavors, or delivering drinks. · Can work carefully and quickly with espresso, hot water, coffee, dairy products, and flavored syrups. · Can work outside in our service lanes for prolonged periods, regardless of weather conditions. · Can lift up to 50 lbs. · Can stand comfortably for hours at a time while serving guests. · Can climb a ladder and use a stepladder as needed. · Can stand, sit, bend, kneel, twist, and squat as necessary to stock product and prepare service areas. · Can safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers. · Can safely use a utility knife. Schedule Requirements as a Brewista: · Works a flexible schedule. · Follows company procedure for communicating time-off requests. · Regularly works weekends and is available to work holidays if necessary.