Program Manager
6 days ago
Elizabeth
Program Manager – Global Clients Americas (GCA) Company: Securitas USA Location: Freehold, NJ – In office, 5 days/week Compensation: $75,000–$79,000 annually + $500/month car allowance Benefits: Medical, Dental, Vision, 401(k) with company match, Paid Time Off, Career Growth Opportunities Lead, Influence, and Grow with a Global Security Leader At Securitas, leadership is about more than managing day‑to‑day operations. It’s about building trust, shaping the client experience, and making an impact that people can see and feel. We’re looking for a Program Manager to oversee operations across multiple client locations in our Global Clients Americas (GCA) division. In this role, you’ll be the key connection between our clients, our teams, and our business—driving service excellence, consistency, and continuous improvement. If you enjoy leading people, solving problems, and owning results, this role gives you the platform to do it on a large scale. Why This Role Matters As Program Manager, you will: • Lead and develop teams across multiple sites, • Build strong, trusted relationships with client stakeholders, • Drive operational performance, staffing, and compliance, • Oversee critical security operations based in Freehold, including a card processing center and a GSOC What You’ll Do Client & Relationship Management • Serve as the primary point of contact for assigned clients, ensuring service delivery meets and exceeds expectations., • Build and maintain strong relationships with client executives and site‑level leaders., • Lead, coach, and support security leaders and officers across multiple locations., • Oversee recruitment, onboarding, and development to build high‑performing, engaged teams., • Support the preparation and management of budgets for assigned programs and accounts., • Oversee scheduling, payroll, and staffing to ensure cost‑effective, compliant operations., • Oversee a card processing center and Global Security Operations Center (GSOC), both located in Freehold., • Provide credential oversight for the badging center, ensuring accurate and timely processing of access credentials., • Lead and staff the team responsible for granting access for Verizon employees and vendors, ensuring proper authorization and alignment with client security policies., • Partner with cross‑functional teams (HR, Finance, Operations, etc.) to resolve operational challenges., • Identify and implement best practices and process improvements that enhance consistency, efficiency, and quality. Compensation & Benefits • Base Salary: $75,000–$79,000 annually, • Car Allowance: $500/month, • Health & Wellness: Medical, Dental, and Vision insurance, • Retirement: 401(k) with company match, • Clear opportunities for advancement within a global organization, • Exposure to high‑profile, global clients and complex operations, • A collaborative, inclusive culture that values initiative and honest communication, • Strong leadership support and access to decision‑makers We’re looking for a hands‑on leader who is comfortable balancing strategy with day‑to‑day execution. • Bachelor’s degree or equivalent professional experience, • 3–5 years of experience in operations, program management, or client‑facing leadership roles, • Proven experience leading teams across multi‑site or distributed operations, • Strong communication and relationship‑building skills, especially in client‑facing settings, • Ability to analyze data, manage budgets, and drive operational improvements, • High level of professionalism, sound judgment, and a calm approach under pressure, • Be part of a global leader in security and safety solutions., • Work in a rapidly evolving industry with access to modern tools and technology., • Have a direct impact on client satisfaction, safety, and long‑term partnerships., • Join a supportive, collaborative team that values your ideas and initiative. “Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.” #AF-SSTA Position Reports to: Vice President of Vertical Market “Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: • Retirement plan, • Employer-provided medical and dental coverage, • Company-paid life insurance, • Voluntary life and disability insurance, • Employee assistance plan, • Securitas Saves discount program, • Paid holidays