Customer Service Representative (CSR)

We are hiring for new openings Requirements: - Ability to build rapport with clients - Positive and professional demeanor - Ability to prioritize and multitask Job description We are seeking a Customer service representative to join our team! You will be responsible for helping customers by providing service information and resolving issues. - Handle customer inquiries and complaints - Provide information and services - Making sure the area is safe and secure - Answering phone calls Benefits - Paid Vacation - Medical - Health - Paid Sick time

Job description Customer Service Representative (Remote) Work From Home Company Name : Professional Nursing Service LLC Job Summary: We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. This is a remote, full-time position with a competitive salary. Enjoy a flexible schedule and the comfort of working from home while making a significant impact on customer satisfaction. As a part of Professional Nursing Service, you will benefit from a comprehensive package that includes Health, Dental, Paid Training, Paid Vacations and more. Job Description: As a Customer Service Representative at Professional Nursing Service LLC, you will be the first point of contact for our customers, providing exceptional service and support. You will address customer inquiries, solve problems, and ensure our customers have a positive experience with Professional Nursing Service LLC services. This role requires strong communication skills, empathy, and the ability to work independently in a remote setting. Your primary responsibilities will include handling member inquiries, processing requests, and providing information about Professional Nursing Service LLC services and membership benefits. You will be trained in various service protocols to ensure that you can effectively assist and resolve member concerns in a timely and professional manner. If you are passionate about helping others, proficient in problem-solving, and seeking a work-from-home opportunity with a trusted organization, this position is perfect for you. Requirements: • High School Diploma or equivalent. • Excellent verbal and written communication skills. • Proficiency in using multiple technological platforms and systems. • Ability to work independently and manage time effectively. • Strong problem-solving and decision-making abilities. • Previous customer service experience preferred. • Reliable internet connection and a dedicated, quiet workspace. Responsibilities: • Answer customer inquiries and provide accurate information about Professional Nursing Service services. • Resolve customer issues efficiently and professionally. • Maintain detailed records of customer interactions and transactions. • Process membership renewals, new memberships, and service requests. • Provide support and assistance during roadside assistance situations. • Collaborate with team members and supervisors to improve service delivery. • Continuously update knowledge about Professional Nursing Service products and services. Benefits: • Health, Dental, and Vision Insurance. • Paid Training and Continuous Learning Opportunities. • Paid Vacations and Holidays. • Retirement Savings Plan with Employer Contribution. • Employee Discounts on Professional Nursing Service products and services. • Flexible Work Schedules. • Career Development and Advancement Opportunities. Educational Qualifications: • High School Diploma or GED required. • Additional certifications or coursework in customer service or related fields are a plus. Experience: • At least 1 year of customer service experience preferred. • Experience in a call center or remote working environment is advantageous. Company Overview: Professional Nursing Service is a long-established and reputable organization, known for providing a wide range of services including roadside assistance, travel services, and insurance. We are committed to delivering exceptional service and creating a positive experience for all our members. At Professional Nursing Service , we value our employees and offer a supportive and inclusive work environment that fosters growth and professional development. Join our team and become part of a company that truly cares about its members and employees.

We are looking for a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support through various channels, such as phone, email, and chat. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment. Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat. • Identify and assess customer needs to ensure they receive accurate solutions and information. • Handle and resolve customer complaints in a professional and timely manner. • Provide detailed information on products, services, and policies. • Process customer orders, forms, applications, and requests. • Keep records of customer interactions, transactions, and feedback. • Follow up with customers to ensure that they are satisfied with the resolution of their issues. • Collaborate with internal teams to improve customer service processes. • Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred). • Proven experience in a customer service or call center role. • Excellent verbal and written communication skills. • Strong problem-solving abilities with a customer-first attitude. • Proficiency with customer service software, CRM tools, and Microsoft Office Suite. • Ability to handle stressful situations with patience and professionalism. • Strong multitasking, time management, and organizational skills. • Flexibility to work in shifts (if required). Key Competencies • Empathy and emotional intelligence. • Active listening and interpersonal communication. • Conflict resolution and adaptability. • Attention to detail and accuracy. • Team player with a collaborative mindset

Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a Business Development/Logistics/Customer Service member to our growing team. Architectural Grille presents at several trade shows in the United States. We are seeking an additional team member to join us who can assist with logistical coordination and representation of our product. Additional projects will be provided when not working on trade show projects. This role required heavy client, staff, and outside vendor interaction. Please note this is an ON-SITE position: Monday - Friday 8:00AM to 4:30PM Salary: $70,000 Duties/Responsibilities: · Assist in the logistics of trade shows, including travel booking, marketing materials to be sent before the show, shipping coordination, booth booking, load in / load out, contracts, and general logistics. · Trade shows would require travel 5 to 10 times a year. This may increase if more trade shows are added. Coordinate meetings for trade shows or events where requested. Follow-up of attendees from the trade show Create campaigns in Salesforce as needed (training will be provided) Manage our sample fulfillment database (Material Bank) to ensure all sample requests are fulfilled and followed up on. (training on this application will be provided). Book Architect/ Designer presentations · Quote follow-up via email and phone calls to discuss the status of the projects. Visit local clientele when applicable. · Assisting with take-offs when needed. Track and document activity in Salesforce. · Working on special projects may include marketing and our website. Additional duties as needed Able to think one step ahead and is proactive. Detail orientated · Communicate with clients and represent the brand to elevate the customer experience. · Ability to work on projects alone and with a team. · Ask questions when something is unknown. · Ability to problem solve and think outside the box. Qualifications/Requirements: A minimum of 2 – 3 years of experience Experience working and coordinating logistics for trade shows Detail orientated and organized. Computer experience MS Outlook and Excel Blueprint reading is a plus but not required. Salesforce experience is a plus but not required. Sheet metal knowledge/experience is a plus but not required. Neat and organized Ability to work in a team atmosphere. Ability to communicate clearly and concisely to achieve the intended objective. Working Conditions: Clean Environment Eyes may be strained during the day. Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan. · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)

Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events including conferences and retreats. Book transportation and hotel reservations on behalf of clients. Collect payments and pay fees. Resolve travel issues, complaints, and refunds. Meet sales targets and profit goals. Maintain client information and financial records. Ensure you stay up-to-date with tourism trends by attending travel seminars. This is the opportunity to own and operate your own travel agency! You can apply directly here to start as soon as possible!

We are hiring for new openings Requirements: - Ability to build rapport with clients - Positive and professional demeanor - Ability to prioritize and multitask Job description We are seeking a Customer service representative to join our team! You will be responsible for helping customers by providing service information and resolving issues. - Handle customer inquiries and complaints - Provide information and services - Making sure the area is safe and secure - Answering phone calls Benefits - Paid Vacation - Medical - Health - Paid Sick time

Award Gala assistant! Greet guest and handle tickets and seating

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures.