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  • Customer Service Assistant
    Customer Service Assistant
    il y a 8 heures
    $18–$28 par heure
    Temps plein
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

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  • Accounting Manager
    Accounting Manager
    il y a 8 heures
    $125000–$135000 par an
    Temps plein
    New York

    Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Position Summary: The Accounting Manager is a position responsible for overseeing all aspects of financial operations, ensuring the accuracy and integrity of financial reporting, and managing the accounting team. This role reports to the Assistant Controller and Controller and plays a critical part in developing accounting policies, driving process improvements, and providing strategic financial information to upper management. Key Responsibilities: The Accounting Manager will be responsible for the following core areas: Required Experience • Bachelor's degree in Accounting required., • CPA license strongly preferred or actively pursuing certification., • Minimum of 5+ years of progressive accounting experience, with at least 2 years in a supervisory or management role., • Proven experience in managing daily accounting operations, financial reporting, and departmental leadership., • Proven experience preparing and reviewing complex journal entries, reconciliations, and financial analysis., • Proficiency in using accounting software (e.g., NetSuite or similar ERP systems)., • CPA license strongly preferred or actively pursuing certification., • Prior public accounting firm experience is a plus., • Excellent analytical, organizational, and problem-solving skills with a strong attention to detail., • Strong written and verbal communication skills. Exact compensation may vary based on skills and experience. This position is not bonus eligible. Compensation Range $125,000---$135,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our . Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

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  • Senior Accounting Manager
    Senior Accounting Manager
    il y a 15 heures
    $130000–$150000 par an
    Temps plein
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a Senior Accounting Manager to join its growing Finance team. Reporting to the Controller, this role will be helping to build the processes around core accounting operations while ensuring accuracy, efficiency, and consistency across all workflows. The Senior Accounting Manager will own critical components of the monthly close and key areas including revenue, COGS, A/R, A/P and general ledger activity. This is a highly hands-on role, ideal for someone who can seamlessly shift between high-level technical strategy and detailed execution in a fast paced, lean environment. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's hybrid work model and be in office three days a week. Job Responsibilities • Daily Accounting Operations, • A/P Management, • A/R Management, • Month-End Close, • Process Improvement, • Support internal controls and documentation, • Audit Support, • Cross-Functional Collaboration Job Requirements • Bachelor's degree in Accounting, Finance, or related field (CPA strongly preferred), • 5 to 8+ years of progressive accounting experience, • Strong experience with A/P, A/R, general ledger, and month-end close processes, • Hands-on experience with NetSuite or similar ERP systems, • Deep understanding of U.S. GAAP, inventory/accounting principle, multi-unit environments, • High attention to detail and strong organizational skills, • Startup DNA: comfortable with ambiguity. You don't wait for a manual; you write it, • Strong communication skills and ability to collaborate across teams, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $130,000 - 150,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $130,000---$150,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    il y a 5 jours
    $20–$30 par heure
    Temps plein
    Brooklyn, New York

    StarShield Coverage is seeking a detail–oriented and professional Customer Service Representative to assist policyholders with inquiries, claims support, and account–related needs. The ideal candidate will have strong communication skills, empathy, and the ability to remain calm and helpful in all interactions. This role is remote and requires high accountability and professionalism. Key Responsibilities: • Handle inbound calls, emails, and chat inquiries from policyholders, • Provide accurate information about insurance policies, claims, and account updates, • Assist with policy changes, billing questions, and onboarding support, • Document all interactions and maintain updated customer records, • Escalate complex issues to appropriate departments when necessary, • Follow company service standards and compliance requirements, • Maintain confidentiality and professionalism at all times Qualifications: • Strong communication skills (written & verbal), • High School or Bachelor Degree, • Customer–focused mindset with patience and professionalism, • Ability to multitask and manage multiple account inquiries, • Basic computer and typing skills, • Previous call center or customer support experience preferred, • Insurance customer service experience is a plus, but not required, • Ability to work independently in a remote setting Benefits: • Competitive pay + performance bonuses, • Remote–work flexibility, • Paid training and professional growth opportunities, • Supportive team environment, • PTO and wellness support initiatives, • Opportunity for advancement within StarShield

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    il y a 19 jours
    $30–$45 par heure
    Temps plein
    Manhattan, New York

    PPC Group is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with our services. Key Responsibilities: • Respond promptly and professionally to customer inquiries via various channels (phone, email, chat)., • Resolve customer issues and complaints efficiently and effectively, escalating complex cases when necessary., • Provide accurate information regarding products, services, and company policies., • Process orders, manage returns, and handle exchanges with attention to detail., • Maintain accurate customer records and document all interactions., • Collaborate with internal teams to ensure customer satisfaction and continuous improvement of service. What We Are Looking For: • Proven experience in a customer service role, preferably in a fast-paced environment., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-centric approach., • Proficiency in using CRM software and other relevant tools., • Ability to work independently and as part of a team., • A positive attitude and a passion for helping others. Join PPC Group and contribute to a team committed to excellence in customer care!

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    il y a 21 jours
    $20–$21 par heure
    Temps plein
    Flushing, Queens

    A growing company is seeking Customer Service Representative to join its team in New York City. The primary responsibilities include but not limited to the following: • Respond to customer calls, walk-in customers and emails, and answer questions about damaged products., • Handled customer complaints or concerns about defective products., • Determine if the damaged products are under valid warranty coverage., • Provide the quotations for replacement materials, parts, accessories, and repair service labor charges to customers or homeowners., • Measure the broken products or other items and enter accurate information to the system., • Prepare and process repair orders and ensure they are fulfilled., • Schedule repair services appointments for customers to fix on-site defective products., • Review complaints from customers and record type and scope of service to be performed., • Work with the Service Technician to ensure that all the replacement parts, accessories and items are ready for customers., • Determine and schedule repair services for customers., • Inform and dispatch Service Technician to perform repair services in various job sites., • Keep records of repairs, installation, removal of equipment or appliances, and hours required for each job., • Log all repair services and orders in the database system accurately., • Perform general administrative tasks, such as copying and filing. Qualifications • Associate degree or Bachelor degree preferred, • Minimum of 1 year of customer service experience, • Outstanding phone and email etiquette, • Able to manage multiple tasks simultaneously, • Pay attention to details., • Proficiency in MS Office, • Exceptional communication skills, • Bilingual in English and Mandarin/Spanish preferred. Salary: • Gross hourly rate: $ 20.00 ~ $21.00 per hour Benefits • Health insurance, • Dental insurance, • Paid sick leave, • 401K matching plan, • Life insurance

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  • Front Desk Agent
    Front Desk Agent
    il y a 27 jours
    $21–$26 par heure
    Temps plein
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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