Call Centre Agent

Job entail Greeting the guest and clients, giving out passes, checking for identification, answering phone calls, writing daily reports, maintaining outstanding professionalism, data entry, plus other daily duties assign You must have these skills -Excellent communication skills -Enthusiasm and patience while handling questions and concerns. -Ability to speak English fluently and professionally. -Ability to multi task while paying attention to detail. -Schedule flexibility. -Positive attitude. No experience needed ata feont desk Must be able to pass background check mandatory Compensation and benefits: Competitive pay $25.40/hour Paid Vacation Paid sick days Full Health Plan

As an Energy Consultant, you will assist customers in finding affordable solutions to lower their gas and electric bills. This role involves educating clients about available energy-saving programs and helping them enroll in services that fit their needs. Responsibilities: • Contact residential and business clients to offer energy-saving programs • Assist customers in understanding how they can reduce their gas and electric bills • Provide excellent customer service and guidance through the enrollment process • Maintain a professional and positive attitude while working in a fun and flexible environment • Achieve individual and team sales targets What We Offer: • Flexible Schedule: Work from home with the ability to choose your hours • Professional but Fun Environment: Our team values professionalism but also knows how to keep work enjoyable • Growth Opportunities: Opportunities for career advancement as we continue to grow • Competitive Pay: Commission

Ultra Alternative Funding is dedicated to providing innovative financial solutions for businesses seeking funding alternatives. We pride ourselves on our customer-centric approach, ensuring our clients receive the best support and guidance throughout their funding journey. Position Overview: We are seeking a motivated and detail-oriented Call Handler to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support while effectively managing inquiries related to funding options. Your role will be critical in ensuring a smooth and positive experience for our clients. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information regarding funding products and services offered by Ultra Alternative Funding. Assist clients in completing applications and gathering necessary documentation. Address client inquiries, concerns, and requests promptly and courteously. Maintain detailed records of client interactions and follow-up actions in our CRM system. Collaborate with team members to resolve complex client issues and ensure client satisfaction. Continuously learn about our funding solutions to provide clients with the most up-to-date information. Assist in identifying opportunities for process improvements to enhance client experience.

Job Title: Phone Operator Location: Mr. Broadway Position Overview: We are looking for a highly organized and customer-service-driven Phone Operator to manage incoming calls, handle Uber Eats and DoorDash orders, and assist with takeout and delivery orders for our busy restaurant. The ideal candidate will be detail-oriented, possess strong multitasking abilities, and maintain a friendly and professional demeanor while ensuring that all customer orders are handled with accuracy and efficiency. Key Responsibilities: Answer and manage high-volume restaurant phone calls professionally, assisting customers with takeout orders, reservations, and inquiries. Process and coordinate orders from third-party platforms (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with the kitchen and delivery personnel. Provide exceptional customer service by answering menu questions, resolving customer concerns, and confirming order details. Coordinate with kitchen staff to ensure all takeout and delivery orders are prepared correctly and promptly. Manage order flow during peak hours while maintaining a calm and organized work environment. Ensure accuracy in entering all orders into the point-of-sale system. Assist in packaging orders as needed and communicating pick-up times to customers. Requirements: Previous experience in a high-volume restaurant or call center is preferred. Familiarity with Uber Eats, DoorDash, and other third-party delivery platforms. Strong multitasking skills and ability to manage multiple phone lines and orders simultaneously. Excellent verbal communication skills with a professional phone etiquette. Strong attention to detail and accuracy in order processing. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Opportunities for growth and advancement within the company. Employee meals and discounts. If you are a quick thinker with excellent communication skills and a passion for customer service, we’d love to hear from you!

Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: •⁠ ⁠Respond to customer inquiries via phone, email, and chat •⁠ ⁠Resolve issues promptly and professionally •⁠ ⁠Offer tailored solutions and product recommendations •⁠ ⁠Maintain accurate records and follow-up communications •⁠ ⁠Collaborate with internal teams for issue resolution •⁠ ⁠Consistently meet or exceed customer satisfaction targets Requirements: •⁠ ⁠1+ year of customer service experience •⁠ ⁠Excellent communication and problem-solving skills •⁠ ⁠Ability to work in a fast-paced environment •⁠ ⁠Strong empathy and active listening •⁠ ⁠Proficiency in [software/systems] •⁠ ⁠Flexibility for [hours/shifts] What We Offer: •⁠ ⁠Competitive salary and benefits package •⁠ ⁠Ongoing training and development •⁠ ⁠Collaborative and supportive work environment •⁠ ⁠Opportunities for growth and advancement

Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a Business Development/Logistics/Customer Service member to our growing team. Architectural Grille presents at several trade shows in the United States. We are seeking an additional team member to join us who can assist with logistical coordination and representation of our product. Additional projects will be provided when not working on trade show projects. This role required heavy client, staff, and outside vendor interaction. Please note this is an ON-SITE position: Monday - Friday 8:00AM to 4:30PM Salary: $70,000 Duties/Responsibilities: · Assist in the logistics of trade shows, including travel booking, marketing materials to be sent before the show, shipping coordination, booth booking, load in / load out, contracts, and general logistics. · Trade shows would require travel 5 to 10 times a year. This may increase if more trade shows are added. Coordinate meetings for trade shows or events where requested. Follow-up of attendees from the trade show Create campaigns in Salesforce as needed (training will be provided) Manage our sample fulfillment database (Material Bank) to ensure all sample requests are fulfilled and followed up on. (training on this application will be provided). Book Architect/ Designer presentations · Quote follow-up via email and phone calls to discuss the status of the projects. Visit local clientele when applicable. · Assisting with take-offs when needed. Track and document activity in Salesforce. · Working on special projects may include marketing and our website. Additional duties as needed Able to think one step ahead and is proactive. Detail orientated · Communicate with clients and represent the brand to elevate the customer experience. · Ability to work on projects alone and with a team. · Ask questions when something is unknown. · Ability to problem solve and think outside the box. Qualifications/Requirements: A minimum of 2 – 3 years of experience Experience working and coordinating logistics for trade shows Detail orientated and organized. Computer experience MS Outlook and Excel Blueprint reading is a plus but not required. Salesforce experience is a plus but not required. Sheet metal knowledge/experience is a plus but not required. Neat and organized Ability to work in a team atmosphere. Ability to communicate clearly and concisely to achieve the intended objective. Working Conditions: Clean Environment Eyes may be strained during the day. Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan. · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)