Are you a business? Hire remote customer service candidates in New York, NY
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Job description Overview We are seeking a motivated and dynamic and EXPERIENCED Door to Door Sales Representative to join our team. In this role, you will be responsible for promoting and selling our products directly to customers in their homes. This position requires excellent communication skills, a strong ability to negotiate, and a passion for customer service. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you. Responsibilities Conduct door-to-door sales visits to potential customers, effectively presenting our products and services. Build and maintain strong relationships with clients through exceptional customer service. Utilize technical sales skills to understand customer needs and provide tailored solutions. Negotiate terms of sale and close deals effectively while ensuring customer satisfaction. Maintain accurate records of sales activities using Salesforce or similar CRM tools. Provide feedback on customer preferences and market trends to help improve product offerings. Participate in training sessions to enhance product knowledge and sales techniques. Collaborate with team members to achieve overall sales targets and objectives. Requirements Proven experience in sales, preferably in technical or technology sales environments. Strong customer service skills with the ability to communicate effectively in English. Familiarity with Salesforce or similar CRM software is a plus. Excellent negotiation skills with a persuasive approach to selling. Ability to work independently as well as part of a team. Previous experience in telemarketing or direct sales is advantageous. A positive attitude, resilience, and a willingness to learn are essential for success in this role. Job Type: Full-time Pay: $78,253.00 - $92,312.00 per year Supplemental Pay: Commission pay Performance bonus Experience: Door-to-door: 1 year (Required) B2B sales: 1 year (Required) Work Location: Remote
Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote
Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.
Company Description W Talent NYC is a talent agency located in the New York City Metropolitan Area, with flexibility for some remote work. The company is committed to providing exceptional representation and opportunities for talent in the entertainment industry. Role Description This is a full-time hybrid role for a Booker/Talent Agent at W Talent NYC. The Booker/Talent Agent will be responsible for managing talent, coordinating casting opportunities, facilitating communication between clients and industry professionals, providing excellent customer service, and driving sales through talent representation. Some remote work is acceptable. Qualifications Communication and Customer Service skills Sales and Talent Management expertise Experience in Casting processes Strong networking and relationship-building abilities Excellent organizational and time management skills Knowledge of the entertainment industry Ability to work well under pressure and meet tight deadlines Bachelor's degree in a relevant field is preferred
Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.
Job Title: Virtual Tax Preparer Job Type: Seasonal, Remote Company: Stacey Business Services Location: Work from home Job Description: We're seeking experienced tax professionals to join our team as virtual tax preparers. As a virtual tax preparer, you'll prepare and review individual and business tax returns, provide exceptional customer service, and work collaboratively with our team. Responsibilities: 1. Prepare accurate and timely individual and business tax returns. 2. Conduct virtual client interviews to gather necessary information. 3. Review and ensure compliance with tax laws and regulations. 4. Provide tax planning and consultation services. 5. Communicate effectively with clients via phone, email, and video conferencing. 6. Maintain confidentiality and adhere to company policies. Requirements: 1. Active PTIN (Preparer Tax Identification Number) able to obtain before tax season 2. 2+ years of tax preparation experience preferred 3. Certified Public Accountant (CPA), Enrolled Agent (EA), or Certified Tax Professional (CTP) certification 4. Proficiency in tax software (e.g., TurboTax, Drake, ATX) 5. Strong communication and customer service skills 6. Reliable internet connection and computer equipment Preferred Qualifications: 1. Experience with virtual tax preparation platforms 2. Knowledge of tax laws and regulations (federal, state, local) 3. QuickBooks or Xero experience 4. Bilingual or multilingual skills Work Schedule: · January - April: 20-40 hours/week (peak tax season) · May - December: 10-20 hours/week (off-peak season) Compensation: · Competitive hourly rate · Opportunities for bonuses and professional growth Equal Opportunity Employer:
ORTHODONTIC ASSISTANT needed for orthodontic office. Experience is preferred. Office is close to public transportation. The position is available for Tuesdays, Fridays, and Saturdays. Willing to sponsor path to remote dental assistant licensure for interested individuals demonstrating promise. Looking for: - Reliability, punctuality, and professionalism - Excellent communication, customer service, and people skills - Positive attitude and opening to learning new skills (should be able to multitask) - Desire to be productive and stay busy, team player willing to help with whatever is needed and work to maintain office flow - Excellent problem-solving and troubleshooting skills - Detail-oriented Responsibilities include (not limited to): - Prepare the reception and clinical areas (infection control, sterilization, organization) - Take high quality orthodontic records (DSLR photos, Radiographs, Digital Scans) and self-assess to constantly improve technique - Work independently to prepare orthodontic bondings and adjustments, and assist doctor chair-side in four-handed dentistry - Monitor inventory, anticipate orders and supplies, organize drawers - Deliver orthodontic instructions clearly to patients
This is a hybrid role both remote and in person for a Salesperson at PFS NY. The Salesperson will be responsible for generating leads, pitching products or services, closing sales, and maintaining customer relationships. They will also collaborate with the marketing team to develop strategies, attend sales meetings, and achieve sales targets. Qualifications • Sales experience and strong negotiation skills • Excellent communication and interpersonal abilities • Knowledge of financial products and services • Customer service orientation and persuasion skills • Proven track record of meeting or exceeding sales targets • Ability to work independently and remotely • Bachelor's degree in Business of any field *BUT NOT REQUIRED*
Remote Customer Service Representative for a cable, internet and phone company. As a crucial member of our customer support team, you will play a pivotal role in delivering exceptional service to our valued customers while enjoying the flexibility of working from the comfort of your own home.