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Remote customer service jobs in New York, New YorkCreate job alerts

Are you a business? Hire remote customer service candidates in New York, NY

  • Insurance Broker
    Insurance Broker
    13 days ago
    $20000–$75000 yearly
    Full-time
    Central Ward, Newark

    We are dedicated to empowering families with comprehensive financial literacy, a mission that we pursue with unwavering professionalism and agility. Our goal is to equip each family with the knowledge and tools necessary to achieve financial stability and success, ensuring that these benefits are passed down through generations. We believe in the transformative power of financial education and are committed to delivering these insights with the utmost passion and excellence, creating a brighter and more prosperous future for all. Partnership Overview: Wealth For Generations - Experior Financial Group is seeking a partner that will go above beyond for their clients in the financial industry. This role involves helping families build generational wealth through life insurance solutions. We offer comprehensive training, weekly product knowledge based meetings. Responsibilities: • Understand clients' financial goals and create customized life insurance plans., • Educate clients on life insurance benefits and features., • Develop strategies to help clients achieve long-term financial security., • Assist clients with life insurance applications and the underwriting process., • Maintain strong client relationships through regular communication and excellent service., • Be able to manage a team, • Daily financial literacy exercises to ensure Knowledge is sharp, • Stay informed about industry trends, products, and regulations., • Collaborate with team members to achieve company goals and sales targets. Experience: • High school diploma or equivalent (Bachelor’s degree in finance, business, or related field preferred)., • Previous experience in sales, customer service, or the financial industry is a plus., • -Life Insurance License is Required ( Must obtain if not Acquired), • Strong interpersonal and communication skills., • Ability to understand and explain complex financial concepts., • Detail-oriented with excellent organizational skills., • Proactive and self-motivated leader with a strong work ethic., • Basic knowledge of financial planning and life insurance products is a plus., • Proficiency in Microsoft Office Suite. Skills: • Interpersonal and communication skills, • Ability to explain financial concepts, • Organizational skills, • Leader (Able to take charge of your destiny), • Proactive and self-motivated Location: Remote Salary Type : Commission / Independent Contractor

    Easy apply
  • Real Estate Salesperson
    Real Estate Salesperson
    15 days ago
    Full-time
    Clifton

    Responsibilities: Support clients through the process of buying, selling, or renting properties Stay informed on current market conditions and local real estate trends Offer knowledgeable guidance on property values, financing possibilities, and legal responsibilities Draft, submit, and negotiate offers and contracts on behalf of clients Arrange and host property tours, showings, and open houses Work closely with lenders, inspectors, appraisers, and other real estate professionals Keep detailed, organized records of client communications and transactions Deliver outstanding customer service at every stage of the real estate process Qualifications: Active Real Estate License required Bilingual proficiency in English and Spanish is strongly preferred Excellent organizational abilities with strong multitasking skills Clear and professional communication, both written and verbal Understanding of real estate laws, contracts, and compliance Strong negotiation and problem-solving skills Prior experience in real estate office support or admin work is a bonus Join us as a Licensed Realtor and become part of a collaborative environment dedicated to professionalism, integrity, and client satisfaction. Help guide clients toward their real estate goals while growing your career in a rewarding and fast-paced field. Compensation: Commission-Based — Flexible and negotiable terms. Job Types: Full-time, Part-time, Contract Pay: $100.00 - $100,000.00 per year Benefits: Flexible schedule Professional development assistance Work Location: Hybrid remote in Clifton, NJ 07011

    Easy apply
  • Operations Manager
    Operations Manager
    20 days ago
    $24–$30 hourly
    Full-time
    Brooklyn Navy Yard, Brooklyn

    We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a Operations Specialist manager position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: • Work & communicate with equipment and parts vendors, • Processing parts & service requests from field techs & customers, • Ordering parts and equipment, • Receiving parts orders into inventory, • Manage Equipment inventory levels & par stocks at HQ and around the U.S., • Shipping and tracking orders, • Track shipments, • Assist with fulfillment and receiving teams, • Using company’s CRM - customer, service & parts tracking software, • Eager, team player, • Strong computer skills in Google suite, Microsoft office, • 1 year Customer Service or Operations experience - preferred, • Strong attention to detail, • Bilingual English/Spanish preferred, • $55K to $60K per year, with salary review in 6 months, • Health Benefits after 3 months, • 15 days PTO

    Easy apply
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    21 days ago
    $30–$40.5 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for customers, providing exceptional service, answering inquiries, resolving issues, and ensuring a positive customer experience across all communication channels. Key Responsibilities: • Respond promptly to customer inquiries via phone, email, chat, or in person., • Provide accurate information about products, services, and policies., • Resolve customer complaints and issues efficiently while maintaining a professional and empathetic attitude., • Process orders, forms, applications, and requests accurately., • Keep records of customer interactions, transactions, comments, and complaints., • Collaborate with other departments to ensure customer satisfaction and problem resolution., • Follow up with customers to ensure their needs are met and issues are resolved., • Maintain up-to-date knowledge of company products, promotions, and procedures., • Meet performance goals related to response time, customer satisfaction, and call handling. Qualifications: • High school diploma or equivalent, • Proven experience in a customer service or call center role., • Excellent verbal and written communication skills., • Strong problem-solving and multitasking abilities., • Proficient in computer systems and CRM software., • Positive attitude and ability to remain calm under pressure., • Strong attention to detail and organizational skills. Working Conditions: • Full-time position, • Remote and Hybrid Benefits: • Competitive pay, • Health, dental, and vision insurance, • Paid time off and holidays, • Opportunities for career growth and training

    Immediate start!
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  • Junior Project Manager
    Junior Project Manager
    22 days ago
    $5000–$6500 monthly
    Full-time
    Woodstock, The Bronx

    We’re looking for a Junior Project Manager to support our finance and logistics teams in planning, coordinating, and executing key operational projects. The ideal candidate is highly organized, detail-oriented, and enjoys working in a dynamic environment where financial oversight and logistical efficiency go hand in hand. This role provides a great opportunity to gain hands-on experience in managing cross-functional projects that involve budgeting, vendor coordination, and supply chain support, while working closely with senior leadership. Key Responsibilities Qualifications • Bachelor’s degree in Business Administration, Project Management, Finance, Logistics, or a related field., • 1–2 years of experience in project coordination, financial operations, Customer Service or logistics support., • Strong understanding of budgeting, reporting, and workflow processes., • Excellent communication and organizational skills., • Proficiency with Microsoft Excel, Google Workspace, and project management tools (e.g., Trello, Asana, Notion)., • Ability to multitask and work collaboratively in a fast-paced, team-oriented environment. What We Offer • Competitive salary and growth opportunities., • Remote or hybrid work flexibility., • Exposure to international finance and logistics operations., • A supportive environment focused on professional development and learning.

    No experience
    Easy apply
  • Technical Support Engineer
    Technical Support Engineer
    27 days ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

    Immediate start!
    Easy apply
  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    1 month ago
    $16–$22 hourly
    Full-time
    Fair Lawn

    Front Desk Receptionist/Administrative Assistant We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus' ' Financial Duties: Expense reports Processing payments Billing Setting: Other COVID-19 Precaution(s): Remote interview process Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Ergonomic Workspace: No This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma Work Remotely Temporarily due to COVID-19 This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Detail-oriented -- would rather focus on the details of work than the bigger picture Job Type: Full-time Schedule: Monday to Friday Ability to Commute: Fair Lawn, NJ 07410 (Preferred) Ability to Relocate: Fair Lawn, NJ 07410: Relocate before starting work (Preferred) Work Location: In person Application settings Application method Email Require resume

    Immediate start!
    No experience
    Easy apply
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $20–$45 hourly
    Full-time
    Garden City

    DUTIES & RESPONSIBILITY FOR THIS REMOTE POSITION: • Respond to emails and phone calls, • Schedule meetings, • Prepare spreadsheets and keep online records, • Organize calendars and mail handling, • Create presentations, as assigned, • Address employees administrative queries, • Provide service as first point of contact.

    Immediate start!
    Easy apply
  • Real Estate Agent
    Real Estate Agent
    2 months ago
    $50000–$150000 yearly
    Full-time
    Constable Hook, Bayonne

    Pay: $50,000.00 - $150,000.00 per year Job description: Job Summary We are seeking a motivated and dynamic Real Estate Agent to join our team! We’re looking for someone dedicated to helping others find the right home or property. We specialize in everything from residential and commercial rentals, residential and commercial sales, to vacant lots, investment properties, and development leasing. Our team of agents doesn’t just specialize in one area, they have experience and knowledge across all types of transactions. As a Real Estate Agent, you will be responsible for guiding clients through the buying, selling, and leasing processes while providing outstanding customer service and support. This role requires excellent communication and organizational skills, along with a true passion for helping clients achieve their real estate goals. About Us Costanza Realtors has been a pillar in Bayonne real estate for over 40 years. Since 1985, we’ve built our reputation not just on sales, but on community, trust, and unmatched local expertise. Our broker, Ben Costanza, knows nearly every block in Bayonne- from the waterfront to Constable Hook and beyond. We know the city. We know the county. We have strong community ties. We built this business by being part of the neighborhoods we serve. As Costanza Realtors, we’re more than a brokerage. We’re a team committed to helping people find homes, helping agents build careers, and strengthening the fabric of Bayonne and its surrounding communities. Responsibilities Assist clients in buying, selling, and renting properties by providing expert advice and guidance throughout the process Provide clients with Comparative Market Analyses (CMAs) Develop marketing strategies to promote listings effectively, using both traditional and social media platforms Negotiate contracts on behalf of clients to ensure favorable terms and conditions Maintain accurate records of transactions, client interactions, and property listings Build and maintain strong relationships with clients, colleagues, and industry professionals Requirements Completion of the 75-hour real estate course Strong negotiation skills Excellent communication skills, both verbal and written Bilingual or multilingual abilities are a plus Familiarity with real estate laws and regulations Strong marketing skills to promote properties effectively Exceptional organizational skills to manage multiple listings and client relationships Previous experience in real estate administration is a plus, but not required What We Offer You Mentorship and training from proven leaders with experience in all types of real estate transactions Deep local knowledge as our broker has worked in nearly every neighborhood in Bayonne Access to strong community relationships, trusted networks, and a long-standing reputation A supportive team culture that values professionalism, integrity, communication, and heart Help with leads, marketing, and admin support so you can focus on building relationships and closing deals Who We’re Looking For New or relatively new real estate agents who are hungry to learn and grow. People who care about community, and want to make a positive impact in clients’ lives, not just close deals. Individuals who are driven, honest, responsive, and eager to develop solid local expertise. Good communicators who enjoy working in a team but are also self‑motivated. How to Apply If you believe in doing work that matters, if you want to grow in a place that values local connections and professional integrity, we’d love to hear from you. Please send your resume and a short note about what drives you, what you hope to achieve in real estate, and why Bayonne is your home too (or could be). Job Types: Full-time, Part-time, Contract Benefits: Flexible schedule License reimbursement On-the-job training Opportunities for advancement Professional development assistance Referral program Work from home Work Location: Hybrid remote in Bayonne, NJ 07002

    Immediate start!
    Easy apply
  • CCTV Technician jobs
    CCTV Technician jobs
    1 month ago
    Full-time
    Rutherford

    CCTV Technician We are seeking a skilled and detail-oriented CCTV Technician to join our dynamic team. The ideal candidate will possess a strong background in security systems, including CCTV installation and maintenance, as well as expertise in computer networking and low voltage electrical work. This role involves working both independently and collaboratively to ensure the successful deployment and operation of surveillance systems for our clients. Responsibilities Install, configure, and maintain CCTV systems, ensuring optimal performance and reliability. Conduct field service visits to troubleshoot and repair security systems, including alarms and fire alarms. Utilize hand tools and power tools effectively for installation and maintenance tasks. Implement remote access software solutions for client monitoring needs. Maintain accurate records of installations, service calls, and equipment inventory. Requirements Strong mechanical knowledge with the ability to work with various hand tools and power tools. Excellent problem-solving skills with a focus on customer satisfaction. Strong communication skills to effectively interact with clients and team members. Willingness to travel for field service assignments as needed. Join us in enhancing safety through advanced surveillance technology. If you are passionate about security systems and have the skills we are looking for, we encourage you to apply. Job Type: Full-time Pay: $160.00 - $200.00 per day Benefits: Life insurance Paid time off Ability to Commute: Rutherford, NJ 07070 (Required) Ability to Relocate: Rutherford, NJ 07070: Relocate before starting work (Required) Work Location: In person

    No experience
    Easy apply
  • Software Engineer
    Software Engineer
    1 month ago
    $55–$75 hourly
    Full-time
    Manhattan, New York

    In this role, you will exercise your technical expertise to design features that have a major impact on the whole product, review feature designs from other engineers, and investigate challenging bugs and customer issues. People who thrive in this role tend to be highly accountable, driven, collaborative, curious, and open-minded. They have a strong sense of ownership over their own features as well as the whole product. • You have 2+ years of professional experience writing software in Rust or C++ on Linux or macOS., • You're familiar with SQL and building services backed by relational databases, • You're user-focused and mission-driven, facilitating data science and education for everyone., • You share our commitment to robust design, clean and well-tested code, and creating delightful user experiences., • You break down complex problems into bite-size tasks and drive them to completion., • You approach your work and collaboration with empathy, humility, and pragmatism. Kindly send your email to proceed with the interview, • Position available for Remote workers

    Easy apply
  • Sales Advisor
    Sales Advisor
    1 month ago
    $13–$20 hourly
    Part-time
    Manhattan, New York

    Job Opportunity: Work from home: B2B Sales Representative - lead generation Hourly Rate: $13per hour Plus potential $100 bonus per week, 25 hours per week 5 hours per day 10.00a.m.-3.00p.m. We are seeking motivated and professional individuals to join our team as Remote B2B Sales Representatives. If you're fluent in English, have excellent communication skills, and want to work from the comfort of your own home, this role is perfect for you! We provide quality call out data for you. This is a self employed position. Responsibilities: Make outbound calls to potential customers on behalf of our clients to generate quality leads Follow the provided script to ensure consistency and clarity in messaging. Provide accurate information about our clients' products or services. Capture conversation notes and actions (calls also recorded) Target of 100 calls per day (5 hour shift) Minimum 1 meeting booked per day target $100 bonus paid for 10 meetings booked per week Requirements: Fluent in English with excellent verbal communication skills. Reliable internet connection and a quiet workspace. (Essential for effective remote working.) Reliable laptop or PC (we provide the software for call outs) Professional demeanour and commitment to meeting goals. Work Hours: Monday to Friday: 10.00a.m. - 3.00p.m. Paid 30 minute break between 12.15 - 12.45 Self employed role Payment is made fortnightly by bank transfer Additional Information: Onboarding session provided on Day 1 to set you up for success. Ongoing support from the friendly, small team. This is a fully remote position—work from home and enjoy flexibility while delivering outstanding service. Call out software provided. Apply Now to join our dynamic team and start earning between $13 and $15 per hour as a Remote B2B Sales Representative.

    No experience
    Easy apply
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