¿Eres empresa? Contrata remote customer service candidatos en New York, NY
Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support. Responsibilities: · Assist customers with inquiries and product/service details. · Handle customer complaints and provide effective solutions. · Maintain detailed and up-to-date customer records. · Work closely with other departments to escalate issues when necessary. · Participate in ongoing training and improvement initiatives. Qualifications: · Strong communication and interpersonal skills. · Problem-solving mindset with the ability to think on your feet. · Ability to handle stressful situations with professionalism. · Detail-oriented and organized. · Prior experience in customer service is a plus but not required.
Career Opportunity Company Description Welcome to Premier Financial Alliance (PFA). For nearly two decades, people from all walks of life have aligned themselves with PFA for the opportunity to take control of their financial futures. With a proven business system, revolutionary compensation plan, and innovative consumer products, success can be within reach at PFA. Building strong personal relationships and integrity are at the core of everything we do. Role Description This is a full or part-time, remote Financial Services Professional role located anywhere in the United States. Premier Financial Alliance offers a business opportunity focusing on selling Indexed Universal Life insurance policies. As a Financial Services Professional, you will be responsible for client education, needs assessments, providing personalized insurance recommendations, delivering customer service, and developing a client base through prospecting and building relationships. We also offer the opportunity to build your own team, giving you the chance to start your own branch of business once you’ve been fully trained. Potential for Unlimited Earnings: The opportunity to work flexibly and have unlimited earning potential. Company Structure: As a manager, you will receive a portion of the commission of those you recruit into the company. Training and Mentorship: Participate in training programs and leverage mentorship opportunities to enhance skills and knowledge. Client Development: Proactively prospecting, building relationships, and developing a client base. Customer Service: Promptly addressing inquiries, resolving issues, and ensuring clients receive appropriate financial solutions. PLUS FREE LEADS!** Requirements: No experience required as training will be provided Any business college degree is preferred, but not required When is the best time and day we could set up a Financial Opportunity Seminar (FOS) Zoom meeting so we can explain the details of this business opportunity? Premier Financial Alliance
OrionGroup is hiring people to work as a cashier representative and the position is fully remote, the company pays $30/hr after training and $20/hr during training. Kindly send a dm to know more about the job
Position: Roof Lead (Solar Installer) Location: Brooklyn, NY Reports to: Roof Installation Manager Hours: Full-time, 40 hours per week ;7am - 6pm (some evenings/weekends) NonExempt About the Position Brooklyn SolarWorks is seeking a motivated and self-starting individual to join our growing installer team.The Roof Lead will be responsible for leading teams in the day to day responsibilities for a successful installation. They will ensure the process runs smoothly, and that each team member is aware of their responsibilities and action to take. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: Adhere to and exhibit ideal safety practices, maintaining OSHA compliance. Manage and support the roof team throughout the installation process. Be accountable for all roof related project requirements including safety, structural integrity, water proofing, cleanliness, etc. Review plans/photos/notes of jobs before each job. Be familiar with all roof materials and processes. Make sure all projects are installed according to plan and each team member is actively involved. Assess the job site and roof installation and relieve the team for the day, once the job is shut down cleanly. Take and upload all photos in QB. Process and complete regular and thorough job reports at the end of each day. Carry out additional duties as required by the Manager /VP. Communicate with Customers. Communicate with Project Managers. Have a basic understanding of Quickbase. Help train junior installers. Demonstrate impeccable punctuality. Understand solar process - sale, permitting, install, post install process, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Understand solar basics - string sizing, grounding, panel specs, etc. Understand basic building concepts - leveling, stringing, appropriate tool use, etc. Required Skill Set: Valid NYS Driver’s license is required. A clean driving record is required. 40 hr SST is required. At least 2 years of field experience. Strong knowledge of roof materials, BSW’s systems and processes. Ability to lead a team of 3-5 installers. Strong customer service skills. Strong communication skills. Familiarity with NYC’s relevant restrictions (FDNY, Landmarks, DOB, etc). Comfort with power tools. Ability to lift 50 lbs, stand, walk and climb stairs/ladders. Comfort with heights / ladders. Strong time management and project management skills. Preferred Skill Set: A passion for Brooklyn SolarWork’s mission. Solar equipment and installation experience is preferred. Roofing experience is strongly preferred. Compensation & Mobility Potential: Lead Level compensation: 28-35/hr *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Benefits (Free options are available) Health (HSA), Vision, Dental and Life Insurance 401k (Traditional & Roth) retirement plan + 4% tiered company matching. Transportation perks/benefits Paid Time Off 11 Company Holidays Personal Days Quarterly Profit-Sharing for eligible employees Free Employee Assistance Program Commuter Travel Benefits Occasional Company provided snacks and lunches Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted(max 2)- Hire is made. Remote Status Travel % Not Applicable 90% Work from home is available (if applicable) post probationary period (3 months). _______________________________________________________________________ About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards 2023-24, Solar Power World’s Top Contractors 2024, Forbes Home’s Best Solar Companies in New York 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey 97% reported having a positive working relationship with coworkers 92% reported they would recommend this company as a good place to work 92% reported being treated respectfully and fairly
Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers. The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client's websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service. This position is also a remote position in which you will be working from home. Responsibilities - Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns - Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate - Crete relationships with new customers to better understand and achieve their needs - Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately - Promotes interest in client products and services - Consistently achieves established standards of the position - Continually portray and project a positive and professional image. - Provide administrative support to the customer service team - May assist with overflow work and other duties as needed - Promotes interest in client products and services - Consistently achieves established standards of the position - Continually portray and project a positive and professional image - Provide administrative support to the customer service team - May assist with overflow work and other duties as needed - This position is also a remote position in which you will be working from home Qualifications - Strong work ethic with the ability to work well both independently and within the context of a larger team-oriented environment - PC keyboarding and internet experience needed - Strong communication and interpersonal skills- including written and verbal - Upbeat positive attitude and professional demeanor - Articulate and well accustomed to a client-facing role - Ability to compose professional emails is a plus - Proficient written and verbal communication skills in English; - Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality. - This position is also a remote position in which you will be working from home. Additional Information - Company equity program - Medical, dental, life and vision insurance - Unlimited paid time off - Paid family leave - Short-term disability - 401k plan - Reimbursement for education and professional development - Employee assistance program
Our remote customer service job involves handling customer inquiries and requests remotely, typically via email, or chat. Responsibilities include resolving issues, providing accurate information, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and the capacity to manage a high volume of interactions while maintaining professionalism and empathy.
Job Summary We are seeking a motivated and dynamic Insurance Agent to join our team. The ideal candidate will be responsible for providing exceptional service to clients while promoting and selling various insurance products. This role requires strong communication skills, the ability to analyze client needs, and a proactive approach to sales. The Insurance Agent will work closely with clients to understand their insurance requirements and offer tailored solutions. Responsibilities Engage in telemarketing efforts to reach potential clients and promote insurance products. Analyze client needs and recommend appropriate insurance coverage options. Conduct outside sales activities, including client meetings and presentations, to drive new business. Negotiate terms of insurance policies with clients to ensure satisfaction and compliance with regulations. Provide guidance on benefits administration and assist clients in understanding their policy details. Maintain up-to-date knowledge of industry trends, regulations (including HIPAA), and product offerings. Build and maintain strong relationships with clients through excellent customer service and follow-up communications. Collaborate with team members to achieve sales targets and enhance overall business performance. Requirements Previous experience in insurance sales or a related field is preferred. Strong telemarketing skills with the ability to engage potential clients effectively. Bilingual or multilingual skills are a plus, enabling communication with a diverse clientele. Excellent analytical skills to assess client needs accurately. Proven negotiation abilities to secure favorable terms for clients. Experience in retail sales or outside sales is advantageous. Knowledge of benefits administration is beneficial but not required. A valid insurance license may be required based on state regulations. Join our team as an Insurance Agent and play a crucial role in helping individuals protect their assets while growing your career in a rewarding environment! Job Type: Full-time Pay: $60,000.00 - $275,000.00 per year Supplemental Pay: Bonus opportunities Commission pay Work Location: Remote
We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send an requesting where for forward your resume. we pick the best candidates randomly. Thanks for your interest.
HVAC Manufacturer seeking a Sales and Purchasing agent. Knowledge of HVAC parts and Equipment is required. 1- 2 years experience is preferred. Knowledge of Quickbooks is a plus. Need to have good customer service skills. Position is NOT remote. Office hours 8:30am - 5pm.
Growing company based in Queens, NY looking for a part time technician to perform repair and maintenance on customers computers. Knowledge and experience helpful: 1. CAT5 and CAT6 cabling 2. VoIP phone systems 3. Remote access software 4. Customer service 5. Fluent in English
The J.M. Chamber Players is a bespoke string ensemble providing live music for weddings and corporate events. We offer a range of services from classic string quartets to entirely custom ensembles, tailored to meet our client's specific desires. The ensemble also accommodates any music selection requested by clients, ensuring a personalized touch for every event. Role Description This is a part-time remote role for a Sales Advisor. The Sales Advisor will be responsible for developing sales strategies, reaching out to potential clients, maintaining customer satisfaction, and ensuring a smooth consulting process. Daily tasks include engaging with clients, providing exceptional customer service, and tailoring our services to match client needs. Qualifications Experience in Sales and Consulting Strong Customer Service and Customer Satisfaction skills Excellent Communication skills Ability to work independently and remotely Prior experience in the music or event industry is a plus Bachelor's degree in Business, Marketing, or related field
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our team. In this role, you will be responsible for identifying and qualifying potential leads to support our corporate team. The ideal candidate will have experience in inside sales, telemarketing, marketing or technology sales, fluent in both Spanish and English and possess excellent communication skills. You will play a crucial role in expanding our customer/client base and driving revenue growth through effective outbound calling and warm calling strategies. You will also be responsible for developing, coordinating, and executing impactful marketing events with schools, community centers, and other local venues—ranging from educational workshops to interactive brand activations—to build community relationships, drive awareness, and promote program participation Responsibilities Conduct outbound calls to potential clients and leads to generate interest in our products and services. Utilize warm calling techniques to engage with leads and build rapport. Qualify leads based on their needs and readiness to qualify. Maintain and update accurate records of interactions with leads in our CRM software. Reach out to schools, community centers, shelters etc. in the area to plan outreach events to generate potential leads. Conduct weekly and monthly meetings with our corporate team, sales director and CEO. Plan and execute targeted outreach events at schools, community centers, and family-focused venues to connect with parents, raise awareness about Medicaid waiver programs, and provide accessible information and resources to support enrollment and engagement. Consistently monitor key performance metrics, meet and exceed quotas for lead acquisition, and optimize strategies to drive success. Qualifications Proven experience in inside sales, telemarketing, or technology/technical sales. Over 3 years of sales or marketing experience. 1 year + experience with Medicaid waivers, Health Home agency's, or Advocacy outreach. Familiarity with outbound calling techniques and lead qualification processes. Proficiency in using CRM software and other relevant sales tools. Ability to work independently as well as collaboratively within a team environment. Bachelor's not required with proper experience but preferred. Fluent in both English and Spanish. Join us as a Lead Generation Specialist and contribute to our mission of delivering exceptional solutions while growing your career in a supportive environment! Job Type: Part-time Pay: $300.00 - $400.00 per week Benefits: Flexible schedule Paid time off Paid training Work from home Supplemental Pay: Bonus opportunities Monthly bonus Performance bonus Yearly bonus Work Location: Hybrid remote in Brooklyn, NY 11205
📝Who We Are: Business Capital Network provides flexible, customized financing solutions to businesses across a wide range of industries, helping them acquire the equipment they need, manage cash flow, and drive sustainable growth. Whether it's funding for fleet expansion, new technology, or heavy machinery, our financing options are designed to align with a business’s unique needs and cash flow, with loan terms ranging from 12 to 84 months. We finance nearly any type of equipment — from software and computers to trucks, machinery, and specialized tools — for companies of all sizes, from small local businesses to large multinational corporations. Industries we serve include healthcare, construction, restaurant, manufacturing, automotive, and many more. This is a remote based commission only role with Business Capital Network. Our advantage is our simple application process, minimal requirements, high approval rates, and fast funding — making it easier and quicker for businesses to get the equipment they need. We’re looking for motivated salespeople to help us scale—and you earn when we fund! 💰 What’s in It for You? ✅ High Commission: Earn on every application—no cap on earnings! ✅ 100% Remote & Flexible: Work from anywhere, set your own hours. ✅ Fast Payouts: Get paid when we finance—no waiting months! ✅ Growth Opportunity: Be part of an exciting startup and grow with us. 🎯 Your Role: - Proactively identify and secure new business opportunities across targeted sectors and industries in need of equipment financing. - Lead the full sales cycle, from prospecting and lead generation to proposal development, negotiation, and closing. - Collaborate with internal teams to align service offerings with client needs and deliver exceptional client experiences. - Act as the main point of contact between the client and our underwriting and financing departments. - Maintain ongoing communication to ensure client satisfaction and follow up post-financing to support future equipment needs or renewals 📍 Who We’re Looking For: - Strong sourcing and communication skills - Self-motivated, hustle mentality—you control your income! 🚀 Ready to earn big with Business Capital Network ? Send us a message now! Qualifications: - Experience in Sales, B2B Sales, and Account Management - Proven ability to prospect, develop leads, and close deals. - Strong network and relationships with business owners and decision-makers are highly desirable. - Excellent communication, negotiation, and presentation skills. - Self-motivated, results-oriented, and driven to exceed sales targets. - Ability to develop and maintain client relationships.
We're looking for people who are passionate about sales/business development, building relationships and solving problems in real time. The ideal person will have pre-existing experience in solar, ESCO, home improvement, or B2B sales in the New York Metro area. QUALIFICATIONS: - Minimum of 1-year solar, B2B, or home improvement sales experience - 2+ years of overall sales experience - History of proven sales success - Prior experience with CRM systems (we currently use HubSpot); preferred, but not required - Multi-lingual; preferred, but not required - A positive attitude and ability to contribute to a collaborative office culture RESPONSIBILITIES: - Generating new business for both residential and commercial rooftop solar installations - Enrolling new accounts into various community solar programs - Daily leads management via CRM platform - Handle inbound customer inquiries from multiple leads generation sources - Conduct over the phone sales consultations - Schedule in-person/in-home solar, one-on-one or group sales presentations - Weekly leads generation via community engagement (virtually/in-person) WHAT WE PROVIDE: - Competitive pay plus commission (uncapped) - PTO: Paid Time Off (FT employees only) - Holiday Pay (FT employees only) - Health/Dental Benefits ((FT employees only; optional) - Diverse Company Culture ABOUT US: Smarter Energy is a green energy consulting agency dedicated to helping residents and businesses integrate sustainable energy solutions, saving them money while improving the environment. For over 12 years, we have been assisting New Yorkers in adopting green energy practices, from solar panel installations to state funded programs that provide access to solar energy without the need for installations. Join our team, and together, we can make a positive impact on the environment and create a sustainable future. Smarter Energy Services is an M/WBE. Equal opportunity employer. Note: This is an in-person (not remote) role. Candidates must be able to commute to Dumbo, Brooklyn with a flexible schedule between the hours of 9a-5p, M-F. n.