We are seeking a dedicated and motivated Remote Customer Service Agent to join our team. In this role, you will serve as the primary point of contact for customers, providing assistance and resolving inquiries via phone, email, live chat, and social media. The ideal candidate will be patient, detail-oriented, and capable of delivering outstanding customer experiences from the comfort of their own home.
Customer Service Representative USA (Remote) Full-Time/Part-Time $19 - $35/Hour We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Responsibilities/Duties: - Handle incoming customer service calls - Dispatch incoming customer phone calls - Accept customer calls and return customer - Maintain customer service related information for customer accounts - Ensure quality customer service and customer satisfaction - Maintain customer service voicemail and return customer calls - Provide customers with superior customer service - Provide customer service for internal customers - Capturing customer information and answering customer inquiries - Resolve inbound customer calls regarding account - Take customer orders and provide high-quality customer service - Make out going customer service calls - Work with customer service manager to ensure proper customer service - Resolve any customer service issues - Answering inbound calls and providing excellent customer service - Provide customer support and handling customer inquiries - Combining excellent customer service skills - Assure quality customer service to all customers - Provide exceptional customer service to all customers - Provide superior customer service with all customer interactions. Recommended Skills: - Customer Service - Effective Customer Support - Promote Customer Loyalty Plan - Upholding Customer Service.