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We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for customers, providing exceptional service, answering inquiries, resolving issues, and ensuring a positive customer experience across all communication channels. Key Responsibilities: • Respond promptly to customer inquiries via phone, email, chat, or in person., • Provide accurate information about products, services, and policies., • Resolve customer complaints and issues efficiently while maintaining a professional and empathetic attitude., • Process orders, forms, applications, and requests accurately., • Keep records of customer interactions, transactions, comments, and complaints., • Collaborate with other departments to ensure customer satisfaction and problem resolution., • Follow up with customers to ensure their needs are met and issues are resolved., • Maintain up-to-date knowledge of company products, promotions, and procedures., • Meet performance goals related to response time, customer satisfaction, and call handling. Qualifications: • High school diploma or equivalent, • Proven experience in a customer service or call center role., • Excellent verbal and written communication skills., • Strong problem-solving and multitasking abilities., • Proficient in computer systems and CRM software., • Positive attitude and ability to remain calm under pressure., • Strong attention to detail and organizational skills. Working Conditions: • Full-time position, • Remote and Hybrid Benefits: • Competitive pay, • Health, dental, and vision insurance, • Paid time off and holidays, • Opportunities for career growth and training

We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

🚨 NOW HIRING – BDC REPRESENTATIVE 🚨 Location: Elite Mitsubishi – 144-20 Hillside Ave, Jamaica, NY 11435 We’re growing and looking for an energetic, motivated Business Development Center (BDC) Representative to join our team! ✅ Responsibilities: • Answer and manage inbound sales and service calls, • Follow up with internet leads and schedule appointments, • Maintain excellent communication with customers and the sales team, • Deliver an exceptional customer experience every time 💡 Qualifications: • Strong phone and communication skills, • Positive attitude and team-player mindset, • Basic computer skills (CRM experience a plus), • Customer service or call center experience preferred, • Bilingual (English/Spanish) a plus! 🔥 We Offer: • Competitive pay + bonuses, • Full training provided, • Growth opportunities within the dealership, • Supportive, fast-paced work environment

Weekly pay is low This is a brand new company Position Summary: We are seeking a hands-on, startup-minded CEO to oversee daily operations, manage staff, implement strategic goals, and report directly to the Founder. The ideal candidate is entrepreneurial, highly organized, and driven by purpose — someone who can lead and build while the program is still in its early stages. Key Responsibilities: Oversee and manage all daily operations of the program Supervise staff, including Junior Director and any instructors or volunteers Communicate weekly with the Founder and provide updates on progress and challenges Implement systems and workflows to improve efficiency and impact Help promote the program to schools, parents, and community organizations Represent the program professionally in meetings, calls, and local events Track and report metrics related to student success, sign-ups, and growth Qualifications: Strong leadership and communication skills Proven ability to manage or coordinate a small team Passion for education, emotional intelligence, or community programs Self-starter with problem-solving skills Experience in a startup or youth-focused environment is a plus Must be responsible, trustworthy, and committed to the program's mission Additional Info: Weekly compensation is a flat rate of $175 The position is flexible, but commitment and consistency are expected All funds are handled by the Founder Opportunities for growth and bonuses may be available as the program expands

For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!