JOB TODAY logo

Call center representative jobs in New York, New YorkCrear alertas

Are you a business? Hire call center representative candidates in New York, NY

  • CHINESE CUSTOMER SERVICE AGENT
    CHINESE CUSTOMER SERVICE AGENT
    hace 12 días
    Jornada completa
    Sunset Park, Brooklyn

    Overview We are an insurance agency located at Brooklyn's Chinatown on 8 Avenue. Join our team as a Customer Service Representative and become the vital link between our company and valued clients! In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a seamless experience for diverse clientele. Your multilingual skills and excellent communication abilities will help us connect with customers from various backgrounds, fostering loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and client service expertise in a fast-paced environment committed to growth and excellence. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat, demonstrating outstanding phone etiquette and communication skills Provide comprehensive customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience Engage in outbound calling to follow up on customer requests and remind them to make a payment for their insurance Process payments for customers Qualifications Fluency in Mandarin Chinese and English. Previous experience in call centers or customer support roles is preferred, but not required. Strong communication skills with the ability to listen actively and articulate clearly. Experience in sales or client services environments is preferred, but not required. Job Type: Full-time Pay: From $17.00 per hour Expected hours: 40 per week Work Location: In person

    Inscripción fácil
  • Marketing Representative
    Marketing Representative
    hace 1 mes
    $50000–$70000 anual
    Jornada completa
    Clifton

    • Under the direction and leadership of the Director or Sales or Sales Manager, helps develop the sales plan for the imaging center, • Primarily a field marketing position, • Conducts frequent visits to current and prospective referring physician offices within a regularly scheduled call cycle, • Manages a specified territory of referral sources, • Identifies referral pattern changes and takes action to grow the business and immediate action to address volume loss, • Assesses the needs of referring physicians, patients and monitors the effectiveness of any implemented changes, • Responsible for carrying out launch plans for the imaging center, new modality or service in his/her assigned territory, • Compiles and frequently reviews marketing plans to ensure specific marketing goals and objectives for his/her territory are attained, • Directly responsible for procedure volume and changes, • Fiscally responsible for his/her sales and marketing budget, • Must be a licensed driver without restrictions and able to drive a car, • Strong customer service skills to build and maintain relationships with healthcare professionals, • Proficiency in Microsoft Word and other office software for preparing reports and presentations, • Leadership skills to work independently and as part of a team Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the company. Job Type: Full-time License/Certification: • Driver's License (Required)

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Business Development Consultant
    Business Development Consultant
    hace 2 meses
    Jornada completa
    Elizabeth

    BDC Representative (English/Spanish) – In-Person Monday through Saturday · 10am to 5pm Location: Elizabeth, NJ Overview We are seeking an energetic, customer-focused BDC Representative to join our used car dealership team in person. The BDC Rep will be responsible for handling inbound leads, making outbound calls, setting appointments, and building relationships with potential customers to drive traffic to the dealership and support sales. Key Responsibilities: • Handle inbound phone calls, internet leads, and chat inquiries from potential customers., • Make outbound calls to follow up with internet leads, past customers, and unsold showroom traffic., • Set and confirm appointments for the sales team., • Maintain excellent product knowledge of available vehicles, specials, and financing options., • Enter and update customer information in the CRM system., • Send professional email/text follow-ups to increase appointment show rates., • Provide a positive first impression of the dealership through excellent communication., • Meet or exceed weekly/monthly goals for calls, appointments, and leads., • Work closely with the sales team and management to ensure a smooth handoff of customers. Qualifications • Prior experience in automotive BDC, call center, or customer service preferred., • Strong verbal and written communication skills in English (Spanish bilingual is a must)., • Comfortable making high-volume outbound calls daily., • Basic computer and CRM proficiency., • Positive attitude, strong work ethic, and ability to work in person as part of a team in a fast-paced dealership., • Reliable transportation to our Elizabeth, NJ location., • Ability to handle rejection professionally and remain motivated. Compensation • Base salary + performance bonuses based on appointments shown/sold., • Opportunities for career growth within the dealership.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil