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Job DescriptionSalary: Call Center Representative (Physician Relations Specialist) (Part-Time) Work Schedule: 28 hours per week | MondayThursday, 8:30 AM4:30 PM Location: On-site at our Great Neck, Long Island office Department: RxOpinionsNow Reports To: Director of Quantitative and Qualitative Operations Position Overview We are seeking a Call Center Representative (Physician Relations Specialist) to join our RxOpinionsNow team. In this role, you will engage healthcare providers through outbound calls to enroll them in our internal panel. This position is ideal for someone with strong communication skills and a customer-focused mindset. Key Responsibilities • Make outbound calls to healthcare providers using a partially scripted approach, • Provide clear information and answer questions about panel enrollment, • Accurately document call details in accordance with standard operating procedures, • Utilize software, databases, scripts, and tools effectively, • Ensure compliance with pharmacovigilance activities for pharmaceutical clients, as applicable Qualifications • High school diploma or equivalent, • Previous experience in a call center or customer service environment, • Strong interpersonal and verbal communication skills, • Ability to quickly learn program and product details, • Proficiency in PC navigation and Windows environment, • Excellent time management and multitasking abilities, • Strong MS Office skills, including Excel and Word About Us Lieberman, Inc. is a mid-sized, custom market research firm headquartered in Great Neck, NY. We partner with Fortune 500 companies to deliver world-class research and consulting services. Our team is dedicated to building lasting client relationships through expertise and exceptional service. We offer a dynamic, collaborative environment where professionals can thrive. Learn more at:

Job Description Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 26 branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercial, industrial, retail, residential and institutional markets. (In New Century, KS, Lebanon, TN, and Rockford, IL – we do business as: Olathe Millworks, Warren Brother Sash & Door, River City Millworks respectfully.) Position: Bilingual Inside Sales Representative Join our expanding team as an Inside Sales Representative at Rugby. In this important role, you'll drive sales growth and uphold our commitment to delivering exceptional service to our valued customers. What’s in it for you: • Pay: $22 - 30/hr. based on experience, • Schedule: Monday - Friday 8 a.m.- 5 p.m., • Competitive Medical – Dental – Vision, • Corporate Wellness & Appreciation Programs, • 401(k) Traditional & Roth with Match, • Paid Time Off & Paid Holidays, • Life Insurance, Short-Term and Long-Term Disability, • Serve as a customer service representative: you will build and maintain strong relationships with existing and potential customers through effective communication and exceptional service. You will engage our customers and sell our product through email, phone, and occasionally in person., • Proactively identify and pursue sales opportunities to meet and exceed sales targets., • Our Inside Sales Representatives develop a deep understanding of Rugby's product offerings to provide expert advice and recommendations to customers., • Efficiently and accurately process customer orders, ensuring the timely delivery of products while adhering to company policies and procedures., • Take sales orders, preparing accurate price quotes and proposals for customers, negotiating terms when necessary., • Address customer inquiries, concerns, and issues in a timely and professional manner, striving for prompt resolution and customer satisfaction., • Stay informed about industry trends, competitor offerings, and market conditions to identify opportunities and challenges., • Blingual in Spanish, • You have previous inside sales representative experience, preferably in the building materials or construction industry. Alternatively, you have served as a customer service representative in similar industries., • You have strong communication and interpersonal skills, with the ability to build rapport with customers. Your communication is factual, polite, and professional in nature – you will develop expertise from training and experience., • You are reserved, yet people focused. You have a strong focus on repeatable, very high-quality results, and use your customer-focused mindset to solve problems., • Knowledge of Rugby's product offerings or a willingness to learn., • Proficiency in using CRM software and other sales tools. Key words: Sales; inside sales; inside sales representative; sales representative; business development representative; call center; customer service; telemarketing; customer service representative #RABP1

Job DescriptionLHH Recruitment Solutions is currently seeking a Call Center Representative who will supports customers within the services industry by managing inbound and outbound calls, coordinating service requests, and ensuring timely communication with clients, vendors, and internal teams. This role requires strong multitasking skills, professionalism, and the ability to work efficiently in a fast-paced environment. Responsibilities: • Answer and manage a high volume of incoming calls from customers seeking service assistance, updates, or information., • Make outbound calls to follow up on open service requests, confirm appointments, and provide updates on work progress., • Address customer questions, troubleshoot issues, and escalate concerns when necessary to ensure resolution and customer satisfaction., • Process incoming service requests accurately and efficiently, ensuring all details are logged into the system., • Coordinate with internal teams, field technicians, or third-party vendors to schedule services and dispatch tasks as needed., • Track the status of open service requests and ensure timely follow-up to keep customers informed throughout each job., • Document all interactions, service notes, and follow-ups in the CRM or client systems., • Maintain up-to-date records of calls, service orders, customer updates, and escalations., • Monitor email queues and respond promptly to customer inquiries., • Communicate service delays, scheduling conflicts, or urgent issues to supervisors or appropriate personnel., • Support the workflow of the call center by assisting teammates during high-volume periods.Qualifications:, • Previous experience in a call center, customer service, or service-industry support role preferred., • Strong verbal communication skills and ability to handle multiple tasks at once., • Experience coordinating services or working with vendors/technicians is a plus., • Proficiency with CRM systems and general computer applications., • Strong attention to detail, organization, and ability to work in a fast-paced environment.Hours:, • 9:00am-5:00pm, • Monday through FridayWorksite Type:, • 100% in officeEmployment Type:, • Contract to HireAt LHH Recruitment Solutions, our colleagues specialize in eight different practice areas including Human Resources. Connect with a Recruitment Specialist today by submitting your resume via the Apply button. Pay Details: $22.00 to $24.00 per hour Search managed by: Coral Dunn Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism., • Process and manage order entries accurately to ensure timely fulfillment., • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions., • Handle both inbound and outbound calls as needed, ensuring customer needs are met., • Track and document customer interactions and updates in the system for record-keeping purposes., • Collaborate with team members to improve processes and enhance customer satisfaction., • Provide clear and concise information to customers regarding products, services, and policies., • Identify and escalate complex issues to the appropriate team or supervisor when necessary., • Maintain up-to-date knowledge of company offerings to provide accurate support., • Ensure compliance with company guidelines and procedures in all customer interactions.• Previous experience in a call center or customer service role is required., • Proficiency in handling inbound and outbound calls effectively., • Strong skills in order entry and data management., • Excellent communication and interpersonal abilities., • Ability to work collaboratively in a team environment., • Detail-oriented with strong organizational skills., • Familiarity with customer relationship management (CRM) systems is a plus., • Capability to handle high-pressure situations while maintaining professionalism.

Job DescriptionPosition Description: LOGISTICS COORDINATORDay & Nite is hiring Logistics Coordinators to support our Logistics department. We are a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. As a Logistics Coordinator, you will be at the heart of our operationscombining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely, professional, and high-quality service delivery. This is a great opportunity for a career-minded individual who is passionate about logistics, thrives in a customer-facing role, and values interdepartmental collaboration. Were seeking someone who can bring energy, professionalism, and precision to every interactionboth internally and externally. Duties and Responsibilities: Act as the front-line representative of our service brands by managing inbound and outbound calls with customers, vendors, technicians, and partners. Coordinate and dispatch field technicians efficiently across a broad geographic region (Eastern Seaboard to West Coast). Leverage companys proprietary DBAnalytical system and third-party portals for service scheduling, job tracking, and performance reporting. Ensure smooth interdepartmental communication and handoffs between service, billing, operations, and technician management teams. Maintain up-to-date and accurate records of service calls, technician availability, and work orders. Monitor real-time technician activities and provide ongoing support to optimize service delivery. Adapt and work seamlessly across various business divisions with a clear understanding of different departmental goals. Assist in troubleshooting scheduling conflicts or service delays with professionalism and a solution-driven mindset.Qualifications: Customer Service Oriented Demonstrates patience, empathy, and problem-solving skills in customer interactions. Excellent Phone Communication Comfortable handling high-volume calls with a clear, professional tone. Organizational Skills Strong attention to detail with the ability to multitask, prioritize, and follow through under tight deadlines. Team Player Collaborative mindset, capable of building positive working relationships across departments. Tech-Savvy Experience with business software systems (e.g., DBAnalytical, CRM platforms) and confident navigating new technologies. Experience in Third-Party Portals Previous experience working with customer/vendor service portals is highly preferred. Flexible and Adaptable Able to shift focus as business needs change and thrive in a fast-moving, service-driven environment.Must Haves:Minimum of 2 years of experience in logistics coordination, customer service, dispatch, or a related roleFamiliarity with multi-division service-based operations is a plusStrong command of English, both verbal and writtenProficient in Microsoft Office Suite and general computer navigationBenefits: Hourly rate based on experience and company growth potential Training & Development Programs Health insurance with generous company contribution Company paid life insurance Dental, Vision, and 401K plan Vacation and sick paid time off Paid holidays $23.00 - $25.00 Hourly

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Location: Temporary Remote - Port Washington, NY Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: • Answer incoming calls and process customer orders., • Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly., • Resolve customer complaints while maintaining composure and professionalism., • Document customer interactions accurately and track call types., • Follow up with customers regarding order status, shipping, and stock availability., • Maintain support service levels consistent with Luxottica’s standards., • Perform all other duties as assigned. Requirements: • High school diploma or equivalent., • Minimum 1 year of experience in customer service, hospitality, or call center environments., • Excellent telephone etiquette and communication skills (verbal and written)., • Strong PC skills including Microsoft Office (Word, Excel) and internet navigation., • Ability to prioritize tasks, manage time efficiently, and work well in a team environment., • Demonstrated listening and comprehension skills. Nice to have: • Higher education degree., • Experience using SAP., • Knowledge of optical products and industry terminology., • Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. The geography covers Elmont, West Babylon, and Long Beach areas. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities, • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description Bilingual Virtual Sales Representative (Cold Caller) As a Bilingual Virtual Sales Representative, your primary role will be to conduct cold calls, set appointments, and close sales, making at least 100 calls a day. You will use both languages to reach out to as many potential customers as possible, with a specific focus on engaging and closing sales within multiple demographic markets in the United States Metro Regions. You will be primarily focused on selling and setting appointments to offer major company postpaid cell phone plans. You will be at the forefront of real-time, on-camera interactions with our customers, delivering expert product recommendations, conducting demos, and providing a premier sales experience through various methods (live video, telephone, and chat). In this role, you’ll provide a unique and exceptional customer experience. In addition to cold calling and sales pitching, you’ll access and maintain records in appropriate point of sale systems and handle a variety of sales-related tasks, including customer contracts and warranties, processing credit applications, completing orders from multiple fulfillment options, and activating service. What will it take to succeed? In addition to your cold calling focus, high energy, positivity, professionalism, and ease with on-camera interactions will be key to your success. These skills, combined with a competitive mindset to meet and exceed sales goals, will ensure that each customer interaction becomes a successful sales opportunity. You’ll also be required to: • Cold call at least 100 potential customers per day to set appointments and close sales., • Reach out to markets in New York and New Jersey to generate leads and close sales, communicating effectively in both English and your Bilingual language., • Sell and set appointments to sell major company postpaid cell phone plans to customers., • Consistently display a high-energy, positive, professional, and friendly willingness to assist customers through video, chat, or telephone interactions., • Possess a competitive spirit and desire to meet and exceed sales goals., • Continually maintain working knowledge of all company products, services, and promotions., • Make recommendations according to customer needs., • Utilize operational systems to process purchases of all products and services., • Multi-task in a fast-paced team environment., • Educate and engage customers through product demonstrations over video software., • Interact with and sell to customers via video, chat, or telephone interactions and provide prompt and courteous customer service., • Ensure adherence to channel-specific methods, procedures, and clean-desk policies., • Prior experience at AT&T, T-Mobile, or Verizon is required., • Bilingual proficiency in Hindi, Urdu, and English is required., • High energy and the ability to maintain a positive and professional demeanor throughout the workday., • 1-3 years of cold calling, retail, customer-facing, and/or call center sales experience. Pay: From $18.00 per hour Expected hours: 40 per week Benefits: • Commission pay, • Performance bonus, • Great Neck Plaza, NY 11021 (Required)

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Opportunity for advancement, • Paid time off Learn. Grow. Build a Future with Purpose. Are you a recent graduate or early in your professional journeyand looking for a career that offers both stability and growth? Do you enjoy interacting with people, solving problems, and making a positive impact on someones day? Were hiring a Customer Service Representative who is eager to learn the insurance business from the ground up. In this role, youll support clients, assist agents, and develop the foundational skills needed to grow into a licensed insurance professional. This isnt just a jobits a stepping stone into a respected industry with long-term potential and clear opportunities for advancement. What Youll Do • Respond to client inquiries with accuracy, professionalism, and empathy, • Assist with policy changes, coverage questions, and basic claims support, • Maintain organized and up-to-date customer records, • Work closely with licensed agents to ensure client needs are met, • Begin identifying coverage opportunities through meaningful conversations, • Receive supportive training to build confidence in sales-readiness Why This Role Is a Great Fit • Gain real, hands-on experience in a professional insurance setting, • Ideal for recent graduates exploring long-term career options, • Clear pathway toward licensure and future sales roles, • Training, mentorship, and continued development provided, • A supportive team environment where learning and growth are encouraged What Were Looking For • Strong communication skills and a friendly, professional demeanor, • Organized and detail-oriented with the ability to multitask, • A genuine desire to help others and grow your career, • Comfortable in customer-facing roles (retail/hospitality/call center experience is a plus), • Interest in obtaining an insurance licensesupport included, • Previous customer service or administrative experience preferred If youre ready to gain valuable skills and launch a future-focused career, wed love to connect with you. Apply today and take your first step into the insurance industry!

Job Description Location: Massapequa, NY (In-Office) Job Title: Customer Account Representative Join Long Island's most trusted, family-owned HVAC leader since 1956! We are seeking a motivated and reliable Customer Account Representative to join our crew. We are dedicated to delivering exceptional service experiences while fostering employee growth and career development. Join our growing team and be part of a legacy that values professionalism, integrity, and a commitment to excellence, offering year-round work with no seasonal layoffs. The Customer Account Representative is a vital, client-facing sales role responsible for managing key customer relationships, generating new business, and securing new customer accounts for heating oil, service contracts, and other home services. This position requires daily in-office presence in Massapequa, strong sales acumen, and an ethical, collaborative approach to drive company growth and customer loyalty. Responsibilities and Expectations: * Following up on company-generated leads, successfully closing sales, and securing new customers for heating oil, service contracts, and related home services. * Building and maintaining strong customer relationships through proactive follow-ups, excellent communication, and a commitment to customer satisfaction. * Managing the Move-In/Move-Out (MIMO) process for new homeowners to successfully increase sales volume. * Utilizing local networking groups and associations for generating additional sales leads and referrals. * Working closely with call center representatives, service teams, and delivery teams to improve the overall customer experience and maximize close rates. * Utilizing the company's CRM (Customer Retention Management) platform to manage the sales pipeline and accurately record all opportunities and activities. * Willingness to participate in offsite marketing or sponsored events as needed to support lead generation efforts. Requirements: * At least 1 year of sales experience is preferred (or strong equivalent experience in customer retention/service). * Excellent communication skills (both verbal and written), active listening, and strong attention to detail. * Must be coachable, possess a low ego, demonstrate high accountability, and be a strong communicator in all interactions. Must be a pleasant, professional team player. * Strong ability to work independently, high degree of self-motivation, and uncompromising ethical values. * High school diploma or equivalent is required (college degree is a plus). * Ability to efficiently utilize a CRM system and other company technology. * Ability to work an 8-hour shift, in person, at the Massapequa, NY office (Required). What Can We Do for You? * Earn a competitive rate of $20.00 – $28.00 per hour plus commissions, with a realistic potential to earn up to $100,000 annually. * Ongoing paid training and advancement opportunities to quickly grow your skills in a high-demand trade. * Access to Health, Dental, and Vision insurance. * 401(k) plan with a generous company match. * Generous Paid Time Off and Paid Holidays. * Join a dedicated, family-oriented team that values success and longevity. * Year-round work guaranteed (no seasonal layoffs). Join a dedicated, family-oriented team that values success and longevity. The compensation for this position is expected to range between $20.00 – $28.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Please be aware that while some roles may not require New York State Pharmacy Technician Registration, Northwell as a healthcare system mandates that you provide proof of your application for the NYS Pharmacy Technician Registration within 90 days of your start date, should you receive an offer. Ope

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Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel according to policy. Answers general caller-questions, according to policy; calls the floor

Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel according to policy. Answers general caller-questions, according to policy; calls the floor

LHH Recruitment Solutions is currently seeking a Call Center Representative who will support customers within the services industry by managing inbound and outbound calls, coordinating service requests, and ensuring timely communication with clients, vendors, and internal teams. Support the workflow

Health, dental & vision / 401k match - As a Call Center Rep at Orangetheory Fitness, you will: Place outbound calls to new leads and former members to schedule introductory classes; Follow up with leads using call cadences, scripts, and studio promotions; Communicate studio value propositions and an

FlexStaff is hiring a TEMP Customer Service Rep in Suffolk County part-time. The Customer Representative is the first point of contact for patients, delivering outstanding service and support. Experience: Previous experience in a call center or customer service role preferred but not required.

Momentum Solar Job Opportunity. Momentum Solar is a premier residential solar provider with offices throughout the U. Founded in 2009, Momentum has grown exponentially over the past decade.

Customer Service / Remote] - Anywhere in U. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Work in our call center staffed and managed by the Dealership, and handle our customer contacts, service and sales follow-up, and lead generation. Must have call center experience. Prospect follow-up calls, set appointments for service and sales, gauge customer satisfaction.