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  • Medical Assistant/Receptionist
    Medical Assistant/Receptionist
    hace 1 día
    Jornada completa
    Valley Stream

    South Nassau Orthopedic is dedicated to providing exceptional interventional pain and Orthopedic services. Our focus is on improving the quality of life for our patients through innovative treatments and compassionate care. Summary We are seeking a Medical Receptionist to join our team at South Nassau Orthopedic. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience while managing administrative tasks that support our healthcare operations. Responsibilities Greet patients and visitors warmly, providing excellent customer service. Manage patient check-in and check-out processes efficiently. Schedule appointments and coordinate patient flow within the clinic. Maintain accurate patient records and ensure confidentiality. Assist with insurance verification and billing inquiries. Communicate effectively with medical staff to facilitate patient care. Handle phone calls, respond to inquiries, and provide information about services. Requirements Proven experience as a medical receptionist or in a similar role in a healthcare setting. Strong knowledge of medical terminology is essential. Excellent communication and interpersonal skills to interact with patients and staff. Ability to manage multiple tasks in a fast-paced environment. Familiarity with electronic health records (EHR) systems is a plus. High school diploma or equivalent; additional certification in medical administration is preferred. If you are passionate about patient care and looking to make a difference in a dynamic healthcare environment, we invite you to apply today! Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: 401(k) Health insurance Paid sick time Paid time off Paid training Ability to Commute: Valley Stream, NY 11580 (Required) Ability to Relocate: Valley Stream, NY 11580: Relocate before starting work (Preferred) Work Location: In person

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 3 días
    Jornada completa
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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