Offres call center representative à Edison, New JerseyCréer des alertes d'emploi

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. Bilingual in Spanish $17.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. What you get: • Full-time Employment with Benefits day one including paid Holidays., • $16.50/hr. training rate, • Bilingual in Spanish $17.50/hr. (after training), • Paid Training, • Must be at least 18 years of age or older., • Must have a High School Diploma, or equivalent., • Must be able to submit to a background check and drug test. As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems., • Identify customer needs to ensure the customer is provided complete and accurate information., • Process required transactions via mainframe or web-based applications., • Submit research requests in a concise yet accurate manner., • Maintain a thorough knowledge of the company and client programs, policies, and technology., • Communicate effectively in a warm and empathetic manner., • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals., • The ability to convey complex information in clear and concise terms to ensure customer understanding., • Strong work ethic., • Effective and accurate written and verbal communication skills., • Effective problem-solving skills., • Customer Service Experience., • Can navigate multiple applications and research solutions with ease, • Love helping people and guiding them to the best solution for their issue, • Are excited by innovative technology, • Provide calm conflict resolution and problem solving for frustrated customers, • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers, • Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr. and $17.50/hr. for bilingual in Spanish. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage, Fairway Market, and Di Bruno Bros. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices. Summary The Cybersecurity Analyst plays a critical role within Wakefern’s Cybersecurity team, with a primary focus on Vulnerability Management, Security Operations Center (SOC) support, and risk reporting. The majority of this role is dedicated to identifying, triaging, remediating, and coordinating remediation of security vulnerabilities across the enterprise. The analyst will work cross-functionally with technology and business teams to drive risk reduction, track remediation progress, and provide executive-level reporting and key metrics that measure the organization’s security posture. As an active member of the SOC, the analyst will also handle real-time security incidents and service desk ticket requests, requiring the ability to respond decisively under pressure. The ideal candidate brings deep technical knowledge across Operating Systems (Windows and Linux), Networking, and Application Security, which is foundational to accurately assessing vulnerabilities, understanding attack paths, and driving effective remediations across the enterprise. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core Functions / Minimum Requirements • Lead and manage the enterprise Vulnerability Management program, including scanning, prioritization, tracking, and reporting of vulnerabilities across all systems and platforms., • Perform hands-on remediation of identified vulnerabilities and coordinate cross-functional teams (infrastructure, application, and business units) to drive timely remediation across the enterprise., • Develop and deliver regular risk reports and key performance metrics (KPIs/KRIs) to leadership that measure overall risk posture, remediation velocity, and risk reduction trends over time., • Leverage a strong security background to evaluate, contextualize, and communicate risk associated with vulnerabilities, helping technical and non-technical stakeholders understand the impact and urgency of remediation efforts., • Serve as an active member of the Security Operations Center (SOC), monitoring security alerts and events in real time, triaging incidents, and responding to security ticket requests in a timely and effective manner., • Investigate and respond to security incidents, performing root cause analysis and documenting findings, response actions, and lessons learned to improve future incident handling., • Develop, refine, and maintain use cases for security alerting, SIEM correlation rules, and monitoring playbooks to improve detection and response capabilities within the SOC., • Review, recommend, and support the deployment of security systems and services including vulnerability management platforms, endpoint security, intrusion detection/prevention systems, SIEM, and threat intelligence tools., • Stay current with the evolving threat landscape, emerging vulnerabilities (CVEs), and industry best practices; apply this knowledge to continuously improve the organization’s security posture., • Perform other duties as assigned by management. Must have one or more of the following: • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or equivalent technical education, • Relevant security certifications strongly preferred: CISSP, CEH, CompTIA Security+, CySA+, GIAC GEVA, or equivalent, • 3–5+ years of hands-on experience in cybersecurity, with demonstrated expertise in vulnerability management and/or SOC operations, • Strong understanding of vulnerability management lifecycle, risk scoring frameworks (CVSS), and remediation methodologies, • Experience with vulnerability scanning tools and SIEM platforms (e.g., Rapid7, Microsoft Sentinel), • Deep working knowledge of the following security platforms is required: ReliaQuest (SIEM /extended detection and response), Ivanti (Service ticket Management System), SentinelOne (endpoint detection and response), Zscaler (zero trust network access / cloud security), Proofpoint (email security), Google Security Operations, and Rapid7 (vulnerability management and application security), • Proven ability to build risk-based dashboards, metrics, and executive reports that translate technical vulnerability data into actionable business insights, • Solid knowledge of networking concepts, operating systems (Windows, Linux), and common attack vectors, exploits, and defense techniques, • Experience working in or alongside a SOC environment, including handling real-time security incidents, escalations, and service desk ticket requests, • Must have strong oral and written communication skills, with the ability to convey complex security risks clearly to both technical teams and senior leadership, • Must have strong analytical and problem-solving skills with the ability to independently assess and prioritize risk, • Must be able to work under pressure, prioritize competing demands, and manage multiple active incidents or remediation efforts simultaneously, • Must be available for off-hours support and on-call rotations as required by SOC operations, • Must be a collaborative team player and highly motivated individual with a proactive approach to identifying and closing security gaps Working Conditions & Physical Demands • Availability to work a varied, flexible schedule to meet business demands, • Ability to monitor computer screens for long periods of time, • Ability to work a hybrid schedule as established by the division (4 days on-site, 1 day remote) Core Competencies • Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication., • Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships., • Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work., • Embrace Change: Looks for new ways of working by supporting advancements in processes and technology., • Develop You: Identifies and capitalizes on opportunities for personal and professional career growth., • Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a timely and professional manner; Maintain acc

Customer Service / Remote] - Anywhere in U.DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Strong Hourly Pay / Medical-Dental-Vision-Disability-Life / 401k with 6% match / PTO (22 days) / HSA-FSA - As a FT Call Center Representative, you will: Handle incoming calls from patients and healthcare providers regarding billing and insurance inquiries; Provide excellent customer service by activ

Job DescriptionDescription: Under the direct supervision of the Chief Medical Officer (CMO), SVP of Medical Services, and/or Clinical Site Director, the Nurse Practitioner (NP) provides direct clinical care to patients as per education, training, license, and certification. The NP is a member of Care Team with the purpose of providing evidence-based and quality medical care to Zufall Health Center patients. Essential Functions, Duties and Responsibilities • Provides care to patients in accordance with rights and privileges granted through RN licensure and NP certification including, but not limited to, diagnostic and therapeutic assessments, treatment of conditions and illnesses within the scope of practice, referral and follow-up of patients, and other duties as assigned. Serves as a primary care provider to appropriate panel of patients, and acts as patient advocate, • Works closely with collaborating physician and follows the guidelines detailed in the joint protocol for, • NPs and collaborating physicians, • Leads assigned clinical support staff within the patient care team to improve patient care, • Participates in night and weekend call coverage in rotation with other providers as assigned. Consults with collaborating physician or CMO on cases as needed. Assists with weekend, night and early morning hours of operations and adjusts schedule as needed, • Assists patients in obtaining community resources, referrals and other services as clinically indicated by the center's diverse populations. Assists the CMO and collaborating physician in accessing services for the center and its patients with the local provider community, including physicians, hospitals, and laboratories, • Remains mindful of and achieves Federal and health center productivity standards, • Participates in clinical performance improvement activities and conducts peer reviews of meetings as deemed necessary by the CMO. Attends regular meetings of the medical staff and other meetings as deemed necessary by the CMO, • Participates in clinical operations by ensuring compliance according to local, state, and federal rules and regulations, and ensures that licensing, credentialing, and educational activities are kept current and up to date. Contributes to and follows established policies and protocols for clinical care, • Participates in in-service educational programs and continuing education. Teaches and trains other health center staff and NP students as needed, • Participates in community health initiatives including health fairs, special immunization sessions, and other community and outreach activities as directed, • Maintains membership in appropriate professional associations. Is an active member of the Medical Staff at Zufall Health Center, • Follows code of conduct, policies and procedures of Zufall Health Center, and State and Federal regulations, • Maintains client confidentiality and follows HIPAA regulations in all interactions, • Performs other related duties as assigned by the CMO, or other supervising physician, • Assume duties of Director of Nursing as assigned by the SVP of Nursing and Clinical Operations. Requirements: To perform successfully, the individual must be able to perform the essential duties satisfactorily. The requirements below are representative of the knowledge, skill and ability required. • Excellent verbal and written communication skills, • Able to relate well to a diverse group of patients and staff, • Able and willing to work on as needed basis in order to meet operational needs of the center, • Proficient with computers, and knowledge of Microsoft Office applications including Word and Excel,, • and electronic medical records, • Learn and apply trauma informed care principles in everyday interactions, • Bachelor’s degree as Registered Nurse and Master’s degree or Doctorate from an Advanced Nurse Practitioner training program from an accredited college or university, • Certification as an NP in the area of training, • Possession of an RN license and an Advance Nurse Practitioner license from New Jersey, • Current certification as an Advance Nurse Practitioner in specialty practice, • Possession of a valid DEA and CDS registration. BLS Certification, • Minimum of one year experience in a community health setting preferred, • Bicultural and bilingual experience valued

Job Description To deliver comprehensive, quality healthcare in an efficient and cost effective manner to the people of the community. As a member of the Healthcare team, and lead by the Chief Medical Officer, the OB/Gyn Physician is vital to the successful completion of the organization goal. Each clinical team member receives performance measures and patient satisfaction results and is given the opportunity to participate in the development of a plan for improvement through regular QA meeting and or action plan development. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, functional duties, responsibility, and work environment requirements listed below are representative of the abilities required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The OB/Gyn Physician is directly responsible to the Chief Medical Officer of Central Jersey Medical Center, Inc. Duties Provide and coordinate all aspects of patient care as defined by their specialty, including attending to the care of hospitalized patients; responsibility for proper maintenance of the medical record (i.e. charting); problem follow-up; and arranging for and coordinating specialty consultations. Serve as major medical resource with their own area of expertise to other CJMC providers. This will involve direct supervision of nurse practitioners, as needed, as well as acting as medical consultant to other CJMC providers when required and keeping up to date in the individual specialty and actively sharing new knowledge. Share responsibility with other CJMC providers (as designated by the Chief Medical Officer) for the following: • Development, maintenance, and provision of an after-hours telephone coverage system., • Maintenance of the problem-oriented record keeping system to be used jointly with nurse practitioners, social workers, nutritionists, and other health care providers., • Maintenance and utilization of a comprehensive database., • Development and maintenance of an audit system to evaluate and monitor the quality of care rendered and to ensure compliance with protocols and that all providers give care that is complete that is complete, up-to-date, and uniformly applied to all patients in similar situations. Be involved in the design and maintenance of in-service programming for health care providers in CJMC. Release time for C.M.E. activities will be at the discretion of the Chief Medical Officer. Be involved in community activities (as part of the work week), as designated by the Chief Medical Officer. Such activities might include health fairs, presentations of health subjects at community facilities, etc. Physicians at the CJMC will have overall responsibility for the provision and coordination of patient care as defined by their specialty (i.e., Internal Medicine, Pediatrics, OB/GYN, and Family Medicine). This includes: • Provision of health maintenance services., • Diagnosis and management of disease., • Attending to the care of the hospitalized patients., • Arranging for and coordinating specialty consultations., • Serving as major medical resources within their own areas of expertise to other CJMC providers. This involves direct supervision of nurse practitioners, as needed, as well as acting as medical consultants to other CJMC members when required., • Participating in on-call system to ensure continuity of care.

Job Description Job Summary Global Auto Mall is looking for a motivated and customer-focused Automotive Business Development Representative (BDC) to join our team. The BDC Representative is responsible for handling inbound and outbound customer communications, responding to internet leads, and scheduling appointments for the sales team. This position is ideal for someone with strong communication skills who enjoys helping customers and working in a fast-paced environment. Automotive experience is helpful but not required-we provide training. Responsibilities • Respond quickly to internet leads, phone calls, and customer inquiries, • Contact potential customers to schedule appointments with the sales team, • Follow up with previous leads and unsold opportunities, • Confirm appointments and provide excellent customer service, • Maintain accurate customer information in the CRM system, • Work closely with the sales team to ensure smooth customer handoffs, • Customer service, sales, or call center experience preferred, • Strong phone and communication skills, • Basic computer skills and ability to learn CRM systems, • Positive attitude and strong work ethic, • Ability to multitask in a fast-paced environment, • Competitive hourly pay + performance bonuses, • Paid training, • Opportunities for career growth within the dealership, • Friendly and team-oriented work environment, • Full-time, • Weekend availability required Apply today to join our team and start a rewarding career in the automotive industry.

Job DescriptionDescription: Position Summary Under the direct supervision of the Chief Medical Officer or designee, provides direct clinical care to patients as per education, training, license, and certification in accordance with the Physician Assistant Licensing Act. The Physician Assistant is a member of Care Team with the purpose of providing evidence-based and quality medical care to Zufall Health Center patients and their families. Essential Functions, Duties and Responsibilities • Performs assessments of patients including taking a detailed and accurate history, perform an appropriate physical examination, identify problems, record information and interpret and present information to the supervising physician., • Provides care to patients including but not limited to diagnostic and therapeutic assessments, treatment of conditions and illnesses within the scope of practice, referral and follow-up of patients, and providing patient and family education. Follows accepted guidelines and protocols on clinical services., • Performs therapeutic procedures by administering injections and immunizations; suturing; managing wounds and infections, as per privileges requested and granted by the Board of Directors and in accordance to the Physician Assistant Licensing Act (PALA)., • Documents patient care by completing timely progress notes in the EMR, and reviews work with supervising physician within the time frame designated by the PALA. Works collaboratively with supervising physician., • Instructs and counsels patients by describing therapeutic regimens; giving normal growth and development information; discussing family planning; providing counseling on emotional problems of daily living; reviewing medications; and promoting wellness and health maintenance., • Provides continuity of care by developing and implementing patient management plans., • Maintains safe and clean working environment by complying with procedures, rules, and regulations., • Protects patients and employees by adhering to infection control policies and protocols., • Participates in night and weekend call coverage in rotation with other providers as assigned. Consults with supervising physician or Chief Medical Officer on cases as needed. Assists with weekend, night and early morning hours of operations and adjusts schedule as needed., • Assists patients in obtaining community resources, referrals and other services as clinically indicated by the center’s diverse populations. Assists the Chief Medical Officer and supervising physician in accessing services for the center and its patients with the local provider community, including physicians, hospitals and laboratories., • Complies with Federal and health center productivity standards., • Participates in clinical performance improvement activities. Attends regular meetings of the medical staff and other meetings as deemed necessary by the Chief Medical Officer., • Participates in clinical operations by ensuring compliance according to local, state and federal rules and regulations, and ensures that licensing, credentialing and educational activities are kept current and up to date. Contributes to and follows established policies and protocols for clinical care., • Participates in in-service educational programs and continuing education. Completes continuing education requirements to maintain certification., • Participates in community health initiatives including health fairs, special immunization sessions, and other community outreach activities as directed., • Is an active member in good standing of the Medical Staff at Zufall Health Center. Follows code of conduct, policies and procedures of Zufall Health Center, and State and Federal regulations., • Maintains client confidentiality and follows HIPAA regulations in all interactions., • To perform successfully, the individual must be able to perform the essential duties satisfactorily. The requirements below are representative of the knowledge, skill and ability required., • A Masters Degree in Physician Assistant Studies from an accredited college or university., • Certification as a Physician Assistant by the National Commission on Certification of Physician Assistants., • Excellent verbal and written communication skills., • Able to relate well to a diverse group of patients and staff., • Able and willing to work on as needed basis in order to meet operational needs of the clinic., • Proficient with computers, and knowledge of Microsoft Office applications including Word and Excel, and electronic medical records., • Possession of a current, valid PA license from the State of New Jersey., • Current certification a Physician Assistant., • Possession of a valid DEA and CDS registration., • BLS Certification., • Minimum of one-year experience in a community health setting preferred., • Bicultural and bilingual experience valued

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description * • We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry. Key Responsibilities * • Assist clients remotely via email, phone, and messaging platforms, • Answer travel-related inquiries in a clear, professional, and friendly manner, • Support itinerary updates, cancellations, changes, and special requests, • Provide guidance on destinations, travel requirements, and agency procedures, • Monitor upcoming trips and proactively communicate with clients when needed, • Strong written and verbal communication skills, • Customer service experience (travel, hospitality, call center, or support roles preferred), • Highly organized, dependable, and detail-oriented, • Comfortable working independently in a remote environment, • Able to learn new systems, tools, and processes quickly, • 100% remote, work-from-home position, • Flexible scheduling options, • Full training and ongoing support, • Growth opportunities within a travel-focused company, • Access to travel-related perks and industry discounts, • Supportive and collaborative remote team environment.

Job Description We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry. Key Responsibilities • Assist clients remotely via email, phone, and messaging platforms, • Answer travel-related inquiries in a clear, professional, and friendly manner, • Support itinerary updates, cancellations, changes, and special requests, • Provide guidance on destinations, travel requirements, and agency procedures, • Monitor upcoming trips and proactively communicate with clients when needed, • Strong written and verbal communication skills, • Customer service experience (travel, hospitality, call center, or support roles preferred), • Highly organized, dependable, and detail-oriented, • Comfortable working independently in a remote environment, • Able to learn new systems, tools, and processes quickly, • 100% remote, work-from-home position, • Flexible scheduling options, • Full training and ongoing support, • Growth opportunities within a travel-focused company, • Access to travel-related perks and industry discounts, • Supportive and collaborative remote team environment