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Job Description DEPARTMENT: Nursing SUPERVISOR: Director of Nursing POSITIONS SUPERVISED: Assist in training and supervision of MA’s working in triage. STATUS: Exempt SUMMARY: Addresses needs of walk-in and call-in patients, participates in patient health education, coordinates multidisciplinary referrals and follow-up of more complex patients, and provides spiritual care to patients. Able to perform Hub MA and Back Desk duties as needed. DUTIES AND RESPONSIBILITIES AS TRIAGE NURSE: 1. ADDRESSES NEEDS OF WALK-IN AND CALL-IN PATIENTS · Interviews patients to determine patient care needs. Documents initial assessment and intervenes according to triage protocol. · Responds quickly and appropriately to urgent/ emergent medical problems. Prioritizes patient needs according to level of acuity. Assists in the care and transfer of acutely ill patients to EMS services. · Demonstrates sound clinical judgment and decision-making, not working outside level of training. · Documents all clinical interactions completely and efficiently in patient EMR chart. · Begins basic teaching relevant to current complaint as appropriate, i.e. review standard guidelines for care of common illnesses such as fever, URI, diarrhea, vomiting, lice, etc. · Assists CAs in managing provider’s schedules throughout the day to improve work flow and decrease patient wait time. · Provides training and mentoring to Medical Assistants who are assisting in triage. · Assists Head Nurse with various projects as able. 2. PARTICIPATES IN PATIENT HEALTH EDUCATION · Provides patient education on topics such as: diet and nutrition; general patient education; self-administration of injectable medications; prevention and treatment of asthma; use of glucometer, etc. · Performs medication reconciliations with patients who are on complex medication regimens and reviews purpose, correct dosage and any special instructions or precautions for each medication. · Encourages and instructs patients to take the appropriate initiative in their own health, specifically encouraging them to understand and ask questions about their care, make their own appointments, follow-up with consultants and make initial contacts with insurances and vendors. · Provide patient education to sick patients regarding when to contact clinician or seek emergency care if symptoms aren’t improving or illness progresses. 3. COORDINATES MULTI-SPECIALTY CARE AND FOLLOW-UP CARE · Arranges appointments with consultants as ordered for complex patients requiring additional assistance and communicates with patients about appointments. · Contacts patients about critical lab results as requested by Clinicians, and explains results and any needed follow-up. · Calls patients as requested by Clinicians to evaluate response to treatment and to encourage compliance with treatment plan. · Communicates with other EHC teams such as Care Management, Social Services, BHC, regarding care of complex patients. · Communicates with outside agencies including consultants, mental health services, social service agencies, insurance companies, etc., to coordinate care of patients with multiple needs. 4. ASSISTS CLINICIANS IN DIRECT PATIENT CARE · Evaluates patients who are unable to pay for the office visit to determine if their needs should be addressed on the same or can wait until the patient has payment. · Evaluates uninsured new patients and obtains information on health history, medication history, any health information available in TUH Epic EMR. Reviews with patients how to utilize triage, how to make appointments, etc. · Assists Clinicians with procedures such as lumbar puncture and suturing. Assists in the care and transfer of acutely ill patients to the ER. · Able to function as Medical Assistant if needed: escort patients in rooms, do initial intake interview, BP, temperature, weight, etc. · Perform and document in-house lab procedures such as urine dip, urine HCG, finger stick Hgb, finger stick glucose, hemoccult test, etc., according to protocol and in compliance with OSHA standards. · Perform EKG and administer bronchodilators via nebulizer and as ordered by provider. · Administer oxygen as ordered by provider. · Obtain lab specimens and prepare them for receipt by outside lab, including labels and requisitions. · Assist MAs in care acutely ill patients. · Assist with Back Desk role as time permits and when back desk lists are long. 5. INJECTABLE MEDICATIONS AND VACCINES. · Administers intravenous fluids, injectable medications and vaccines as ordered. · Familiar with protocol for maintaining viability of vaccines in the event of a power outage or appliance failure. Able to transport vaccines safely according to protocols in an emergency. · Able to receive vaccine shipments and store appropriately. 6. EMERGENCY CLINICAL SUPPLIES. · Familiar with uses of emergency clinical supplies. · Performs monthly emergency cart check at K&A 7. SPIRITUAL CARE · Provides effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for pts, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy Spirit. · Does not force spiritual intervention, but gives spiritually uninterested pts respect and space, continuing to provide exemplary care in all other dimensions · Participates in personal and community spiritual growth through active participation in daily prayer meetings with EHC team. · Offers referral to chaplain or area clergy for follow-up as requested by patient. GENERAL EXPECTATIONS: 1. MOTIVATION · Expresses enthusiasm and possesses a positive attitude and interest in the job. · Exhibits self-motivation in undertaking new projects and assignments. · Independently identifies and resolves problems. · Pursues personal and professional development. 2. COMMUNICATION · Verbally presents ideas and opinions in a clear and concise manner. · Written communication is clear, concise, and well organized. · Forms rapport with patients quickly, exhibits people focused personality. · Able to make decisions despite situations that are not clear cut and involve ambiguity. · Uses effective listening skills and allows others to convey ideas. · Provides relevant information to immediate supervisor and staff regarding status of projects and programs. · Establishes and maintains open lines of communications with other staff. · Maintains discretion and confidentiality in communicating with others. · Communicates the love of Christ through interactions, not complaining or arguing, but expressing hope in Christ and His promises. · Shows respect for cultural differences and the dignity of each individual. · Strives to put others at ease and to communicate in ways they can understand and at their educational level. · Able to utilize negotiation skill successfully. · Makes hospitality and responsiveness to patients and each other a habit, adding warmth to our environment. · Notifies supervisor prior to scheduled start time if anticipating lateness or absence. 3. QUALITY / SERVICE · Makes consistent efforts to control cost while seeking ways to increase productivity and improve quality. · Ensures the proper completion of work activities in a timely manner. · Recognizes critical situations and responds effectively. · Maintains personal boundaries, taking on responsibility or tasks within limits of personal ability. 4. TECHNICAL KNOWLEDGE · Continues to expand personal and professional growth by recognizing current trends in specialty and effectively preparing to meet anticipated changes. · Serves as a resource person by providing technical knowledge to others seeking advice and assistance. 5. GENERAL RESPONSIBILITIES · Works in harmonious partnership with health center staff and volunteers to further Esperanza’s mission and vision, to accomplish common goals, and to coordinate various activities. · Adheres to policies and procedures of the health center and the regulations of governing agencies as they affect the department, recommending changes where appropriate. · Promotes “safety” practices. · Seeks timely reconciliation with others following biblical principles when wronged or after doing wrong to someone else. · Favorably represents Christ and His mission at Esperanza within and outside the Health Center. · Adheres to dress code policy at all times. · Demonstrates habit of good attendance and punctuality by reporting for work whenever scheduled. · Participates in departmental meetings and general staff meetings. · Reads all clinical memos promptly. 6. INTERPERSONAL RELATIONS: As a representative of Esperanza Health Center, all comments, attitudes, actions, and behaviors have a direct effect on the organization’s image and perceptions of quality service. Interaction with patients, guests, volunteers, co-workers, supervisors, and other employees must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. Personal and professional behavior should promote positive relations and an atmosphere which is congruent with Esperanza’s Mission and Vision statements, standards, and guidelines. I hereby certify that I have read and understand my position description. In addition, I accept the responsibility of this position and acknowledge that I have received a copy of my position description. EDUCATION, KNOWLEDGE, SKILLS, AND QUALIFICATIONS: 1. BSN required; RN with preferably a minimum of one year post-graduate experience, preferably in a hospital setting., 2. Maintains CPR certification., 3. Solid interpersonal skills, including ability to deal with people politely, even when they are impolite. Must communicate warmth and be able to put people at ease., 4. Ability to remain calm under pressure., 5. Ability to take initiative in communication, being clear and direct, in order to effectively communicate with other staff., 6. Good oral communication skills. Must be fully bilingual in English and Spanish., 7. Some computer experience - word processing and/or other., 8. Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., 9. Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., 10. Solid character references, as well as no criminal record. Also, a solid record of timeliness and reliability in a work setting. WORKING CONDITIONS: • Requires the ability to be on your feet working in a high paced environment for 4 hours at a time., • Requires the ability to work in a seated position on the phone for 4 hours at a time., • Requires extensive work on a computer keyboard., • Requires the ability to work with adults and children., • Requires work with needles and patient’s bodily fluids.

Job Description ABOUT PATH INC. PATH (People Acting to Help) Inc. is a comprehensive Community Behavioral Health and Intellectual Disability Center. We offer a wide of array of services and supports to meet the needs of our community in Northeast Philadelphia. PATH regularly achieves the highest levels of accreditation including a 5 Star Provider Rating by CBH, Philadelphia’s Managed Care Entity, and recognition and awards related to our high-quality, innovative programs and staff accomplishments and contributions. Our Mission? To Help Individuals Achieve a More Independent and Fulfilling Life. WHY WORK AT PATH? A Career with Meaning At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here — and to stay here. In addition to the satisfaction of making a real difference in people's lives, we offer: • Competitive pay, • Annual increases, • Performance and longevity bonuses, • Comprehensive benefits package for staff and family, • Generous number of paid holidays, vacation, sick, and personal time, • No-cost pension plan, • Ongoing professional development opportunities, including licensure supervision, • Cutting-edge treatment facility, resources, and treatment modalities, • Opportunities for advancement and growth within the organization, • Eligible for the Federal Public Student Loan Forgiveness (PSLF) program, • Referral bonus for referring a friend who accepts employment Requirements: Education: Clinical Master’s Degree in Social Work, Psychology, other Behavioral Health or Human Services Previous experience/work history: Prefer at least two years experience in the provision of behavioral health treatment and/or rehabilitation Driver's License and Vehicle Required JOB SUMMARY: To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by providing quality services and being an effective team member. This position has the responsibility to carry out treatment, rehabilitation and support functions, psychoeducation, and provide crisis intervention to residents, as well as, support and consultation to their families/supports. Recovery principles, evidence-based practices and trauma informed care is to be used in the provision of services. Provide service coordination for assigned residents including coordinating and monitoring the implementation of their treatment and rehabilitation plan by the residential team. SPECIFIC DUTIES: 1.Provide individual, group and/or family therapy at least weekly for all residents. 2.Ensure that the delivery of clinical treatment is congruent with approved treatment models. 3.Ensure residents and families receive education regarding mental health, intellectual disabilities, substance use or other issues that arise 4.Be flexible in scheduling clinical treatment to meet resident and family needs 5.Provide crisis intervention and management as indicated 6.Maintain on-going communication and collaboration with family members, to include scheduling, follow up and documentation of each therapeutic leave. 7.With the resident and treatment team, develop discharge plans and arrange resources defined in the discharge plan. 8.Effectively operate the Adult BH Residential Program/RTF-A in the absence of the Director 9.Monitor residential site to ensure health and safety of residents 10.Train residential staff in providing appropriate therapeutic responses to residents that are consistent with their treatment and rehabilitation plans. 11.Assist in interviews and evaluation of individuals referred for admission into the program. Complete biopsychosocial evaluations for potential admissions as assigned. 12.Complete all clinical paperwork for assessment, treatment planning, and interventions. 13.Ensure individuals gain access to needed psychiatric, medical, social, residential, financial and other services appropriate for the individual 14.Ensure individuals have access and availability to meaningful activities appropriate to their ability and interests and schedule opportunities for residents to engage in community integration activities 15.Facilitate recreational and/or psych rehab activities for residents who are not linked with outside treatment or activities 16.Ensure all documentation is completed in a timely, comprehensive and legible manner and is in accordance with PATH policies and procedures 17.Complete all documentation required for continued stay and communicate authorizations to PATH’s QI department in a timely manner. 18.Complete monthly individual service plans in a timely manner 19.Complete individual treatment plans every 90 days or sooner as clinical issues arise 20.Participate in weekly treatment team meetings, which may include the program psychiatrist 21.Consult and collaborate with all team members on a regular basis 22.Participate in and document summary of team meetings, case conferences, stakeholder meetings and other meetings as assigned 23.Contribute to quality improvement/outcome measurement tracking and data gathering as assigned 24.Provide, on a rotating basis, Residential on-call support, 24 hours/7 days a week to provide advice to residential staff which includes responding to phone calls within 10 minutes and providing face to face intervention as indicated to resolve a crisis 25.Assist in training program staff in implementing, and consistently using, evidenced-based practices 26.Participate in the integration of physical and mental health; maintain knowledge of program residents’ health care needs, providing advocacy and education as needed 27.Regularly assist in completing chart audits to ensure documentation adheres to both established deadlines and to professional standards such as person-first language 28.Assist in the monitoring and approving of individual resident and/or staff request for resident funds when PATH is the representative payee to ensure appropriate utilization of funds 29.Review, follow up, correct and process all BH Review Committee Minutes generated by the BH/Adult Residential Program in a timely fashion

Job Description American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Member Advisor Supervisor (Call Center Supervisor). This position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved. Responsibilities Include: • Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union., • Assist members and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc., • Perform quality assurance monitoring (live and/or recorded) for the Member Advisors to ensure services levels are meeting and/or exceeding member and credit union expectations., • Assist Assistant Branch Manager with supervision of Member Advisor staff, act as Team Leader for a group of ten to twelve Member Advisors., • Maintain a highly motivated, well-trained staff and evaluate job performance within designated time frames to ensure quality of work and service to members and staff. Train staff and perform coaching leveraging various techniques (i.e.: closed door, side-by-side, etc.). Sessions should be completed on a monthly basis (at a minimum) and must be accompanied by signed, corresponding meeting minutes., • Assist with the development of department goals and objectives for designated staff/area., • Assist with the development and updates of departmental procedures., • Responsible for continued development of the training program(s) as it relates to the designated staff., • Consistently monitor various member service contact points, which includes but is not limited to: Chat, Message Board, Text and Queue(s) to ensure prescribed service levels are achieved., • Attend and contribute effectively when selected to participate in Process Improvement Teams (PIT Crew), • Provide various types of information (i.e.: procedural, company policies, etc.) to team members., • Lead daily meetings with team to disseminate information, perform skill-practice and provide recognition., • At least two years of customer service or cash handling experience., • Must have at least 1-2+ years of Supervisory experience in a financial institution, • Professional well-developed interpersonal skills essential for servicing credit union members and staff while projecting a positive image as representative for the credit union., • Must be flexible and available to work Call Center hours of operation: EOE M/F/D/V

Job Description American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center as a Full-Time Member Advisor II. This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. Starting compensation from $20.50 - $22.50 per hour based on experience and education with potential for incentives! There is also a $2.00 increase per hour for all time after 5:00PM in the Contact Center along with time worked on Saturdays! Responsibilities Include: • Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail., • Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system in order to meet the expectations/ financial needs of the member., • Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction., • Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services., • Act as a resource for the Member Advisors for questions and program support., • Provides supervision in the absence of the Member Advisor Supervisor and/or Manager. Inform Supervisor/Manager of the coaching and assistance that was provided to the MA I upon their return., • Provide feedback to Member Advisor Supervisor for coaching purposes., • Must have 1-3 years of prior Contact Center experience or relevant phone/sales experience., • Must be flexible and available to work Contact Center hours of operation:, • Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m., • Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union.

Job Description Position Title: Outpatient Therapist (PCIT Clinician) Reports to: Clinical Supervisor Department: Administration Adoption Behavior Health HBDS IPS PEP Face Forward Foster Care Residential TPII Program: FLSA Status: Exempt Non-exempt Fee-for-Service Location: Coulter Street The Juvenile Justice Center of Philadelphia (JJC) is a non-profit, multi-service organization that serves the needs of disadvantaged children, youth and families. Our mission is to maintain families through supportive services, to prevent children and youth from being placed in care, and also to ready families for reunion with their children. POSITION SUMMARY The Outpatient Therapist is an integral team member of the Behavior Health department. An Outpatient Therapist for PCIT delivers child centered, family-focused PCIT sessions utilizing the evidence-based approach and protocols. Services are delivered in an office setting with full PCIT specifications and an authorization is not required for this service. Treatment is focused on strengthening the interactive relationship between the young child and the parental figure through play based interactions. The therapist utilizes strategies derived from the principles of attachment and behavior modification to help the child and family reach their goals. Our programs serves children with diagnoses that include but are not limited to: Autistic Spectrum Disorder, ADHD, Mood and Anxiety Disorders, PTSD, and severe emotional disturbance. Therapeutic services assist in integration or reintegration into least restrictive school, home, and community based settings. EDUCATION/CREDENTIALS/EXPERIENCE Master’s Degree from an accredited university in a clinical mental health discipline, such as: Psychology, Counseling, Clinical Social Work, Psychiatric Nursing, and Marriage and Family therapy, for example. The Master’s Degree must include 12 credit hours of clinical coursework in the foundations of behavioral health and the provision of mental health services (i.e., individual, group and family therapy, abnormal psychology, psychopathology, cognitive behavioral and psychodynamic therapy, crisis counseling, assessment, child development, personality theory, psychotherapy lab, clinical practicum). Other courses may count as determined by a review of the transcript/syllabi. At least two (2) years verified experience in the mental health field. One year post Master’s degree experience providing therapy/counseling to children and youth. POSITION RESPONSIBILITIES • The therapist is assigned the responsibility to ensure that the needs of allocated children and families are being properly cared for. Any concerns about a family or child must be immediately communicated to the Clinical Supervisor or then the next higher administrative position whether in or out of office hours, • A therapist must accept any case assigned to him/her. Discussion around allocations will take place and there is room for negotiation, but the Clinical Supervisor makes the final decision. Once a case is assigned, the therapist has to maintain the responsibility for the case up until a point of transfer of responsibility, this point of transfer being the decision of the Clinical Supervisor. This is to ensure continuity of care., • The therapist must carry out all instructions of the Psychiatrist, Clinical Supervisor, and Program Director, precisely and in accord with time-lines. If for some reason, the directives or decisions cannot be carried through, the therapist is responsible for immediately communicating the problem to the Clinical Supervisor and Clinic Director; so that revised decisions can be made. This close communication between the therapist and the psychiatrist and Clinic Director is essential and is a major responsibility for therapists., • If there is an urgent matter or an issue of crisis, the therapist must call one of the emergency mental health facilities for decision making assistance. The Clinical Supervisor and/or Program Director should be informed of these situations immediately., • The therapist is expected to maintain close communication with any involved outside agencies including other JJC departments, case manager, placing agency representatives, etc. (whichever is applicable)., • The therapist must meet with the assigned caseload in accordance with program policies and procedures., • The therapist must participate in initial treatment plans, ongoing treatment plans, case reviews and discharge procedures., • The therapist is responsible for the maintenance of each assigned client’s record. The therapist must complete all paperwork in accordance with the BH policies, • The therapist is responsible for meeting with the Clinical Supervisor and/or Program Director for clinical supervision according to the following BH policies. The onus is on the worker to agenda any issues that are of concern., • The therapist must work with outside agencies, informing them of progress, adjustment to treatment, and all other pertinent issues pending appropriate consents., • The therapist must maintain consistent contacts and show rate with individuals on the caseload. The utilization of services is tracked so that feedback can be given in supervision and expectations can be outlined., • Other duties as outlined by Clinical Supervisor and/or Clinical Director., • Makes appropriate referrals for clients and families psychological and psychosocial needs as part of the continuing support plan at discharge., • Administers and interprets assessment instruments., • The therapist is expected to document outreach efforts to individuals and families., • Use creative strategies to encourage individuals and families to participate in therapy., • Represent JJC at community meetings and participate in recruitment events when needed., • Perform other duties as assigned by Clinical Supervisor or Program Director pertaining to the needs of the department. PHYSICAL DEMANDS/WORK ENVIRONMENT • Routine community and office environment working with children, adolescents and families., • Employee may be involved in de-escalating client behaviors using JJC approved techniques. Potential exposure to blood borne pathogens., • Ability to independently utilize routine office equipment., • The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job., • Participates in meetings to ensure priorities are clear, coordination is good and communications are open., • Cooperates and communicates as a multi-discipline staff team member through formal meetings, informal discussion and other participation as necessary., • Models traits of a responsible team member, executing job responsibilities, open communication, good follow through; supports team members to do the same. Ensures compliance with all JJC’s policies and procedures, including confidentiality and reporting suspected abuse in accordance with CPSL, 23 Pa.C.S. § § 6301—6385, and JJC policies and procedures.

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

CSR / Remote] - Work from Anywhere in U.

Job Description American Heritage Credit Union, a $5 billion Credit Union has immediate openings available in our Contact Center for Part-Time PAT Member Service Representative! This position performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing via the Personal-interactive teller unit. Responsibilities Include: • Serve membership by providing service and information in a pleasant, efficient manner via the PTM/ITM (Personal Teller Machine Interactive Teller Machine), • Identifies cross-sell opportunities and cross-sells services to members., • Perform routine member transactions, including but not limited to cash/check deposits, withdrawals, and transfers., • Perform account review., • Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service using the ACS system in order to meet the expectations/ financial needs of the member. Qualifications: • Must have prior Cash Handling, Customer Service experience required., • Previous Credit Union/Banking experience a plus., • Monday- Friday - 8:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation. Come experience why American Heritage Credit Union is a seven time award winner in the Philadelphia Business Journal Best Places to Work contest!!

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week. No commute needed should you choose to work from home remotely.

American Heritage Credit Union, a $5 billion Credit Union has immediate openings available in our Contact Center for Part-Time PAT Member Service Representative!.This position performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cas

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Job DescriptionAbout the Job: Are you passionate about helping clients discover their own sense of recovery? Have you been looking for an opportunity to create impact? At Epiphany Wellness, our mission is true transformation by leading the way we reinvent & treat addiction. Our company is dedicated to providing the highest level of care using known and proven methods for our client's success. We strive to meet our main goal to help everyone live a happy and healthy life without substance abuse issues, addiction, or mental health concerns. We are looking for a Recovery Behavioral Health Technician who will work closely with clients to determine their rehabilitation needs and to provide individualized treatment by providing structured as well as holistic healing. Supports clients with foundational well-being that develops the skills needed to overcome, heal & grow to sustain long-term sobriety. The Recovery Behavioral Health Technician acts as a representative of Epiphany Wellness. BHT’s observe all client activity and maintain visible presence of the clients at all times. BHT’s maintain excellent reporting skills on client whereabouts, any and all issues that arise and basic needs while on shift. BHT’s are responsible for making sure clients are attending their clinical hours and getting the help they need to obtain long-term sobriety. Hourly Rate: * Up to $20/ per hour Schedule: * OPEN 1st, 2nd & Overnight shifts available * FLEXIBLE Swing shift - 1pm to 9:30pm What will your day look like? You will: * Client safety is Epiphany’s top priority. BHT’s performs this by maintaining a safe therapeutic environment for clients at all times. * Maintain daily/weekly structure and schedule for clients as outlined in client schedule. * Observation of client medication that is considered a controlled substance * Ensure clients are filling out self-observation sheets for medication. * Completing rounds at the beginning, throughout, and at the end of shift. When clients are placed on Q30 rounds, completing them accordingly with appropriate documentation * Overnight is responsible for hourly rounds unless otherwise specified for high-risk clients; all rounds documented in BHT chat * Transporting clients to and from appointments, clinical services, employment if applicable, and other outside activities. Ensuring Epiphany’s driving policy is being followed, and if an accident occurs, accident policy is followed * Performing Urinalysis as assigned, reading urinalysis results on a 12-panel and reporting and recording appropriate documentation as well as communicating to appropriate supervisor. * Performing breathalyzers on clients as assigned. Reporting any results over 0.00 to on call supervisor * Reporting and completing shift notes for each shift * Following chain of command at all times. Being aware of when and how to report any issues on shift, including but not limited to facilities, clients, and other staff * Building positive relationships with clients and staff * Utilizing BHT chat when on shift for communication with other staff and supervisor * Flexibility - BHT scheduling (coverage can be needed at any time). Client schedule changes, last-minute intakes, behavioral issues etc. * Searching client belongings upon intake, vehicles, and rooms as assigned by BHT Supervisor * Reporting Suicidal Ideation and Homicidal Ideations of any patients * Completing client intakes, following all steps as outlined intake protocol * Crisis intervention included, but not limited to, client altercation (verbal or physical), relapse, behavioral issues * AMA blocking as needed * Facilitating client rules and responsibilities, and reporting non-compliance to supervisor What you will need for this position: * Minimum of one (1) year in the Recovery/Substance Abuse field (preferred). * Working knowledge of 12-Step Program, AA or NA preferred. * High School Diploma or GED. * Behavioral Health Technician Certification, preferred. * Certified Peer Recovery Specialist CPRS, preferred * CPR Certified, preferred. * Standard First Aid Certification, preferred. * Valid Driver's License, with minimum 2 years CLEAN driving record; (required). Who we are: Epiphany Wellness is a state-of-the-art alcohol & drug addiction rehab and mental health rehab center. Our expert, evidence-based program offers treatment for substance abuse disorder and those with mental health issues. Our program is personalized based on the needs of each individual, and our clinical team creates custom-tailored recovery plans for each patient. Start your journey to support lasting recovery today! Here at Epiphany Wellness, we foster an environment that encourages our team members to grow and develop their careers organically. What we offer: * Competitive Salary * Flexible Schedule * Comprehensive benefits package includes life, medical, dental, and vision * Tuition Reimbursement * Vacation and Flex benefits * Paid Holidays * A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. Epiphany Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epiphany Wellness makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Camden, New Jersey. In this role, you will provide exceptional service to clients, handle data entry tasks efficiently, and ensure compliance with program requirements. This is a long-term contracts position offering an opportunity to work in an affordable housing environment while contributing to the success of our operations. Responsibilities: • Manage data entry tasks with precision, ensuring all information is accurately recorded in internal systems., • Assist in gathering eligibility documents, verifying details, and submitting files to third-party auditors for approval., • Process certification files in a timely manner, adhering to compliance guidelines and standards., • Update internal tracking systems regularly to maintain accurate records and streamline workflows., • Prepare agency reports and respond to compliance requirements as assigned by the supervisor., • Communicate progress and potential challenges to the immediate supervisor, offering insights for process improvements., • Utilize Microsoft Office tools such as Outlook, Word, and Excel to perform daily tasks efficiently., • Collaborate with team members to ensure smooth operations and meet organizational goals., • Proven experience in customer service or call center environments, demonstrating strong communication skills., • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel., • Ability to manage data entry tasks with a high level of accuracy and attention to detail., • Familiarity with affordable housing programs and compliance requirements is preferred., • Strong organizational skills and the ability to prioritize tasks effectively., • Ability to gather, verify, and process documentation efficiently., • High level of reliability and accountability in managing responsibilities.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Patient Service Representative - Call Center. Promptly answers incoming calls to schedule appointments for patients; makes outbound calls when follow-up is needed. Our clinical expertise, state-of-the-art diagnostic testing and advanced surgical capabilities make Wills Eye a worldwide referral cente

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information. The ideal Call Center Representative candidate must be confident and comfortable in multitasking (talking to custo

Key Responsibilities Serve as the first point of contact for customers via phone, chat, and ticket submissions Assist patients with account activation, password resets, and navigation of the MyChart Portal Utilize knowledge base resources to troubleshoot and resolve customer inquiries Required

We are looking for a Contact Center Representative in Bala Cynwyd, PA or Leawood, KS to join our team!.

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Up to $25 per hour / Flexible schedule / Medical, dental, and vision / 401k match / PTO - As a Call Center Rep at Stout, you will: Handle inbound and outbound calls with professionalism and excellent customer service skills; Accurately enter and maintain customer information in our database; Provide

Answer phone calls, return phone calls. The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det