Trabajos call center representative en Union City, NJCrear alertas

Department/Unit: HBD - Surgery Thoracic Work Shift: Day (United States of America) Salary Range: $83,200.00 - $128,960.00 RN for Cardiothoracic division outpatient office within the department of surgery. Collaborative team effort to provide optimum care to patients requiring scheduled and emergent surgical care. This position supports the thoracic team but also cross covers the cardiac team when required. Under the supervision of the Nursing Supervisor and Nurse Manager, the Ambulatory Care RN provides nursing support to primary and subspecialty providers. This is demonstrated by the use of the nursing process to work collaboratively with the healthcare team in planning, directing, providing, and evaluating patient care. The Ambulatory Care RN is defined within the department to provide patient care, triage, consultation, and referral among team members. Essential Duties and Responsibilities: Generally include the following. Other related duties may be assigned: Support for Self-Management * Enhances health literacy * Performs a baseline comprehensive needs assessment reflecting patient values, preferences, and goals (in person or via telehealth). * Analyzes patient care needs and utilizes a systematic approach to the delivery of care. * Provides age-appropriate direct patient care including family and patient. Advocacy * Negotiates and secures patient services; coaches the patient in self-advocacy * On the phone and at the office visit, listen to the patient and family goals and concerns. Works with patients, insurance companies, home care agencies, etc. to access providers, community services, medications. * With an initial order of medications, enteral formulas, - verifies if PA needed, or med not covered at all, reviewing other possible options for non-formulary med, clarifying orders, renewing orders Education and Engagement of the patient and family * Assess readiness to learn/learning styles. * Provides patient and family education taking into consideration cultural, religious, language, and motivational, physical, emotional, and cognitive factors into account in the teaching plan * On the phone or in the office instructs about nursing care plans related to results of labs, tests, procedures, medication changes, dietary changes, other changes in interventions. * Provides education regarding interventions and requests, “teach-back” to ensure understanding (in person and via telehealth). * Performs telephone triage including coordination of care and documentation. * Works with physicians and other resources to develop teaching tools for families and patients and/or utilizes educational resources on Intranet. Cross setting communication and transition * Develops the individualized care plan; care planning activities transcend barriers/transitions keeping the patient at the focus. * Nurses utilize evidenced-based practice to plan and implement nursing care plans (interventions and outcomes). * The plan is updated with every phone call, office visit, inpatient admission, etc. * Coordinates and collaborates between specialty and primary providers who develop and share the patient care plan across settings * Care plan transmitted between setting, changes, and updates communicated * Discusses the discharge plan of care for patients that are inpatient and coordinates follow-up interventions needed. * Coordinates admissions with communication regarding the plan of care. * Coordinates referral to the emergency room * Takes calls by MD offices to discuss coordination of care that cannot be addressed by faxing the most recent office visit note. * Works with other departments inside and outside of AMC to coordinate multidisciplinary care * Coordinates home care – setting up for supply deliveries, clarifying verbal orders * Coordinates infusions- insurance, orders, communication to patient, education * Supplies inpatients with educational information as needed * Coordinates referrals to social services departments, WIC * Facilitates the utilization of resources to meet patient outcomes (case management). * Writes letters of medical necessity as indicated * Participates in the patient throughput process in the clinic as indicated and needed (including vital signs, updating medical records, performing diagnostic procedures, assisting the physician and practitioners, facilitating teaching, end of appointment coordination of care) Coaching and counseling of patients and families * Answers questions patients have before and after provider visit. * Patients are directed to bring questions to the visit and/or calls and answers are secured, before, during, and after the visit (in person or via telehealth). * Documents properly, giving age-appropriate care, gathering data correctly (including vital signs), and facilitating care in a customer-friendly manner. * Performs diagnostic tests such as impedance studies, wireless capsule endoscopies Nursing Process * Assesses patient for knowledge understanding diagnosis, needs, treatment, expected outcomes of treatment. * The best evidence is used for interventions/outcomes; the care plan is routinely updated. Teamwork and Collaboration * Inclusion of teamwork in orientation and continuing education-interdisciplinary. * Enhanced utilization of interdisciplinary resources. * FMLA paperwork, CPS paperwork, 504 plans– coordination of care Patient-Centered Care planning * Motivational interviewing; eliciting patient’s goals and priorities. * Individualized care plan; care planning activities transcend barriers/transitions keeping the patient at the focus Understands and supports their role in regulatory /compliance issues/the health care team. * Maintain division medical records * Completes organized and quality documentation as required by the department. * Works with division physicians, administrative staff, and Nurse Manager to assure compliance with regulatory conditions and policies and procedures * Actively participates in the survey process in regards to accreditation * Maintains compliance with regulatory agencies * Realizes their role in Environment of Care Surveys. * Maintains a safe environment within the clinic and working office space * Maintains compliance with AMC standards for electronic system use * Maintains compliance with AMC Code of Conduct * Collaborates with administrative staff and physicians on the Quality Improvement Team to address clinical and non-clinical issues within the division * Locates regulations and policies and procedures online and know how to apply to current job * Utilizes educational resources on Intranet for self-education and education of other staff * Utilizes the Chain of Command as indicated * Ensures that medical equipment functioning properly and knows the process to manage failure as the need arises * Cross covers in other divisions within the department as needed * Orientation of new staff * Delegates daily tasks to appropriate clinical staff and ensures completion of tasks * Reviews and triages incoming test results as indicated within the division. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HS diploma or GED * Graduate of state-accredited Registered Nursing program * Current license to practice professional nursing in the State of New York * Current CPR certification required. * Certification in specialty preferred Experience: * Skills required for the position: * Strong customer service orientation * Strong communication skills * Flexibility in time * Ability to effectively present information and respond to questions from physicians, patients, and their family members or other employees within the work setting. * Familiar with computer software including MS Word and Excel * Effective Written and Verbal Communication Skills * Experience with electronic health records is preferred * Ability to Maintain Confidentiality. * Thorough knowledge of organization, department, and/or section policies and practices related to position preferred * Ability to administer medications via all routes and ability to calculate medication doses. * Proficiency in the operation of standard office equipment (Adding Machine, Fax, Photocopier, Credit Card Machine) and clinical equipment (Sphygmomanometer, Electronic Vital Signs machine, pulse oximetry machine, infant scale, adult scale, and stadiometer), * Type 45-60 WPM on a Typewriter or Computer Work Environment (including Hazards): A clinical care setting requires the ability to lift a minimum of 10 pounds, extensive walking, and standing. May be subjected to infectious materials and chemicals (i.e. HLD Solutions, disinfectant sprays, or wipes). ***This is the best faith effort to clearly define the nature of this position; responsibilities may be added or deleted based upon the ever-changing needs of management. The individual in this position must have the ability to adapt to change and to be flexible concerning day-to-day work responsibilities. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Description for Internal Candidates Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ What you get: • Full-time Employment with Benefits day one including paid Holidays., • Bilingual in Spanish $17.50/hr, • Paid Training, • Must be at least 18 years of age or older., • Must have a High School Diploma, or equivalent., • Must be able to submit to a background check and drug test. As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems., • Identify customer needs to ensure the customer is provided complete and accurate information., • Process required transactions via mainframe or web-based applications., • Submit research requests in a concise yet accurate manner., • Maintain a thorough knowledge of the company and client programs, policies, and technology., • Communicate effectively in a warm and empathetic manner., • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals., • The ability to convey complex information in clear and concise terms to ensure customer understanding., • Strong work ethic., • Effective and accurate written and verbal communication skills., • Effective problem-solving skills., • Customer Service Experience., • Can navigate multiple applications and research solutions with ease, • Love helping people and guiding them to the best solution for their issue, • Are excited by innovative technology, • Provide calm conflict resolution and problem solving for frustrated customers, • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers, • Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week. Remote Work From Home Call Center Representative Agent - Part Time Market Re

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Work Location address: Department: Clinical Work Schedule: Monday – Friday (7:00am – 3:30pm) What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Leads performance improvement activities, maintains ongoing clinical and surgical knowledge through internal/external training programs., • Develops and coordinates clinical and surgical staffing schedules to ensure appropriate staffing: weekend, holidays, and after-hours ON Call service., • Helps to set goals for clinical and surgical staff, administers performance reviews and motivates staff to accomplish goals., • Handle patient issues/complaints in a timely, calm, and professional manner., • Assists with ensuring current contracts are in place with all vendors and anesthesia., • Assist in overseeing the daily operations and workflow in the clinic and surgery center, be a resource for staff, physicians, and other disciplines., • Assist with interviewing, hiring, counseling, disciplining, and terminating employees as necessary in collaboration with Practice Administrator., • Assists the Surgery Center Supervisor/Lead with regulatory compliance related to AAAASF or AAAHC as well as the State Department of Health standards related to the surgery center and administration of anesthesia in the surgical setting., • Monitor and assign all annual compliance training, ACLS and BLS training., • Complete all necessary drills, i.e., Fire, Code and MH., • Direct the scheduling of surgical procedures in conjunction with the Surgery Center Supervisor/Lead and IVF lab staff., • Serve as a liaison with MDs, anesthesia providers, other departments, and disciplines to improve patient care., • Direct the purchasing of all supplies, medication, and surgical equipment., • Ensures all surgical equipment is in working order and available for patient care at all times., • Oversees the demonstration of new patient care equipment for purchase., • Hold regular staff meetings., • Create a focus of quality management and performance improvement. Participate in QI program, committees, and research as appropriate. Coordinates and oversees ongoing QI studies for all surgery center staff., • Develops, maintains, updates, and implements all surgery center policies and procedures to ensure high quality patient care is provided to all surgery center patients., • Coordinates the privileging, credentialing and ongoing re-credentialing of all medical staff members, physicians, and other non-employee patient care providers in the surgery center., • Alerts medical director to all situations requiring follow-up of these personnel by the medical director. Alerts medical director to a possible impaired provider immediately upon assessment of an unsafe provider., • Reports incidents or adverse incidents to practice manager and CCRM management team., • Facilitate and participate in new staff orientation., • Participate with the Practice Manager in the interviewing, hiring, counseling and disciplinary/termination process., • Participate in the evaluation process for staff., • Ensure the U/S team maintains their AIUM accreditation., • Provide counseling to the staff member/team regarding clinical or patient care issues and provide feedback to improve their performance., • Bachelor of Science in Nursing degree from an accredited school of nursing required., • Current State Registered Nurse license., • Current BCLS and ACLS certifications., • 3+ years of management experience at a manager or supervisor level is required., • 2+ years of experience related to operating room nursing and post anesthesia care preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Amazing opportunity to join a brand-new state of the art multi-specialty ambulatory surgical center in Englewood, New Jersey! NYC Joint and Spine Center is hiring for a Preoperative/Postoperative Registered Nurse. You will work with a dynamic team of premier professional surgeons and staff specializing in Orthopedic, Joint and Spine surgery. OVERVIEW: Provides planned, skilled nursing care for patients in the critical preoperative and postoperative periods. Provides continuous patient surveillance for early recognition and immediate emergency treatment of medical or surgical complications that may arise in any preoperative or postoperative patient. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supports the philosophy, goals and objectives of the Organization., • Supports, and performs according to, approved policies and procedures., • Participates as a team member in support of the total perioperative process., • Considers patient rights in performance of job duties and responsibilities., • Contributes to the progress and development of the approved Quality Improvement Program., • Supports risk management and participates in programs directed to patient and staff safety., • Contributes to the quality management process; identifies role and contributes upon request; participates in data collection activities to support the Quality Improvement Program., • Objectively evaluates suggestions, grievances and processes to identify opportunities to improve performance and quality of care., • Communicates effectively with supervisor/management, patients, visitors, physicians, and co-workers., • Interactions are respectful and courteous., • Communicates effectively and professionally using a translator when necessary., • Documents that information received from the patient are disseminated to the appropriate people or departments., • Maintains and promotes professional competence through continuing education and other learning experiences., • Participates in committees, conferences and quality improvement activities., • Submits pertinent articles for review at staff meetings., • Seeks new learning experiences by accepting challenging opportunities and responsibilities., • Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed., • Attends and actively participates in meetings, committees and in-services according to job responsibilities and Facility requirements., • Assists with orientation and training of new personnel and acts as a resource person for patient care problems., • Adheres to safety policies and procedures in performing job duties and responsibilities., • Reports observed or suspected violations, hazards and noncompliance according to Facility policy., • Observes safety measures in performance of job duties and responsibilities; enforces compliance with safety and security policies and procedures., • Responds to emergency situations with competence and composure., • Interacts appropriately with various age groups., • Accurately assesses and interprets age-specific patient data., • Accurately interprets age-specific patient responses to questions and instructions., • Involves the patient's family/significant other in decision-making about the patient's care., • Provides care appropriate to the patient's age group., • Accurately applies knowledge of growth and development., • Considers age-specific patient requirements when responding to emergency situations., • Effectively organizes time, equipment, supplies, and personnel., • Organizes nursing activities efficiently; considers staff abilities when delegating activities., • Uses equipment effectively by anticipating patient needs and providing appropriate care., • Confirms that proper techniques and procedures are used according to accepted standards of practice., • Assists with inventory of supplies, drugs and equipment to maintain availability and stock levels in pre/postoperative areas., • Considers cost-effectiveness in the provision of care., • Maintains order and cleanliness of pre/postoperative areas., • Performs thorough preoperative patient assessment required by the outpatient setting., • Assists in assessing the physical and emotional status of the patient upon admission according to Facility policy., • Develops a plan for patient care based on assessment data; implements and documents preoperative care according to Facility policy., • Informs patient and family about routine care and procedures related to the perioperative experience., • Provides comfort and reassurance to the patient and supports the patient's right to privacy, dignity, and confidentiality., • Performs safe and individualized nursing care for the patient in the immediate postoperative period., • Assesses and documents the patient's physical and emotional status upon arrival in the postoperative area., • Documents postoperative care during the patient's recovery from anesthesia/sedation according to Facility policy. This job has no supervisory responsibilities. COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. EDUCATION, EXPERIENCE, and TRAINING: Associate's degree (A.A.) or equivalent from two year college and technical school; six months to one year related experience and/or training; or equivalent combination of education and experience. Experience in postoperative or critical care area preferred. CERTIFICATES, LICENSES, REGISTRATIONS: • Nursing License, • BLS, • ACLS Excellent computer skills in a Microsoft Windows environment. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No nights, no call, no weekends, and no holidays. We offer a competitive salary along with a great benefits package (health, dental, vision, disability, life insurances and 401k) for full-time and part-time staff. Relocation assistance is not available. Powered by ExactHire:165677

Job Description Job Description: Maintenance Custodian JOB TITLE Maintenance Worker PROGRAM Early Head Start REPORTS TO Center Director SALARY $18.24 LOCATION Bronx, NY JOB TYPE Non-Exempt Fully Time Position, Five days per week, 40 hours per week, 12 months a year General Description The Maintenance Worker provides services as needed and/or assigned: assisting in a wide variety of maintenance activities; addressing immediate indoor and outdoor operational and/or sanitary and safety concerns; and ensuring that tools, materials, and vehicles are maintained in good working order and are available at job sites when needed in New Rochelle and Bronx. About You The ideal candidate for our program is: • A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education., • You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prioritized manner to meet the goals and objectives of our internal Urban Strategies goals and within compliance of all current Head Start Performance Standards. Minimum Qualifications • High School Diploma or GED equivalent, • Job related experience., • Competencies:, • Professional: Proactivity, Interpersonal Skills., • Technical: Safety Practices., • Organizational: Leadership, Teamwork, Community Approach., • Skills: Operating equipment used in skilled trades, power, and hand tools, etc.; Handling Hazardous Materials., • Other: A valid driver’s license and vehicle insurance; Must be available on-call in case of emergency. What You’ll Be Doing • Cleans, sanitizes, and maintains classrooms, facilities and ground areas as needed and/or assigned for the purpose of providing an effective working/learning environment, preventing damage and/or limiting liability exposure., • Arranges furniture and equipment., • Assists with projects (e.g. transporting and/or securing materials, completing specific tasks, etc.) for the purpose of completing projects in a safe, efficient manner., • Installs minor system component parts, classroom and office equipment and facility components (e.g., lighting, heating and ventilating systems, alarms, plumbing, security, etc.) for the purpose of providing a safe and workable environment., • Receives and distributes all supplies, materials, and equipment delivered to the centers., • Performs a wide variety of general and semiskilled maintenance activities (e.g., carpentry, painting, etc.) for the purpose of completing projects within established time frames., • Process workorders (e.g. repair requests, status, activity logs, etc.) for the purpose of documenting activities and/or conveying information., • Repairs furniture and building system components for the purpose of ensuring safe working conditions., • Responds to emergency situations during and after hours for the purpose of resolving immediate safety concerns., • Transports a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at job sites., • Receives, keeps, and tracks equipment inventory., • Orders all chemicals for the center and maintains the safety sheet binder in accordance with community care licensing of the state., • When applicable -Maintains assigned vehicle, tools, and equipment for the purpose of ensuring availability in safe operating condition., • Maintains playground’s landscape and free of hazardous materials., • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the facility., • Attending all Professional Development training required by the program., • Completes other related activities and duties as assigned. PHYSICAL DEMANDS: Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Meaningful employee engagement programs., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job Description PRIMARY FUNCTION The VITAS RN is a member of the interdisciplinary team who work together to meet the physical, medical, psychosocial, emotional and spiritual needs of hospice patients and families facing terminal illness and bereavement. The VITAS RN is designated to provide coordination of care, ensure continuous assessment of each patient’s and family’s needs, initiates interventions for patients and families and implementation and oversight of the interdisciplinary plan of care. JOB RESPONSIBILITIES Follows VITAS policies and standards (See VITAS Standards Manual) and practices within the scope of the RN license and has knowledge of hospice eligibility requirements. Case Management and Supervision  Coordinates all service delivery including review of entries in the record made by after hours, patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed.  Provides support and collaboration with IDG and after hours staff to ensure favorable patient outcomes.  Supervision of (VITAS employed and contracted) nursing tasks delegated to Hospice Aides, Licensed Practical/Vocational Nurses (and contracted Registered Nurses) and Volunteers per the plan of care.  Reports any request to practice outside of scope of license to the manager/supervisor.  Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction at the time of the event.  Completes in person visit documentation at the location of care unless otherwise directed.  Provides education and training to patients, families, caregivers and referral sources in the care of the patient, including pain management.  Participates in patient care meetings as assigned.  Participates in bereavement support.  Participates in the on-call rotation and/or provides shifts during non-business hours such as evenings, weekends and holidays based upon identified needs.  Provides visits /shifts in program coverage area.  Works with IDG to develop, coordinate, and follow the patient’s individualized plan of care.  Obtains physician orders when necessary.  Provides those services requiring substantial and specialized nursing skill.  Evaluates the outcome of services.  Appropriately delegates nursing tasks to Hospice Aides/Homemakers, Volunteers, and Licensed Practical/Vocational Nurses.  Connecticut –For activities other than those listed in section 19-13D69(d)(3) of the Connecticut Department of Public Health delegated to a Hospice/Homemaker, the RN will document in the clinical record that: i. All factors pertinent to the patient’s safety, including the competence of the Hospice Aide/Homemaker have been assessed. ii. Determination that this activity can be delegated safely to a Hospice Aide/Homemaker.  Provides nursing care including nursing tasks that may be delegated to other roles such as LPNs, HAs and Volunteers.  Participates in and monitors patient and family care compliance activities.  Professionally manages/coordinates the hospice plan of care.  Provides and follows infection control practices.  Delivers care in accordance with the patient’s plan of care.  Provides primary nursing care for inpatient and continuous care patients as assigned.  Participates in the orientation of new team members as assigned by the supervising manager.  Attends regularly scheduled in-services, staff meetings, and educational conferences.  Instructs and documents appropriate use of medications, home medical equipment and supplies.  Appropriately utilizes the resources such as Pharmacy, HME, agency staff, and transportation services. Quality Improvement  Participates in the Quality Assessment and Performance Improvement (QAPI) Program and related activities as assigned. This may include, but is not limited to participation in Performance Improvement Project(s) (PIP).  Gathering clinical data which is used for quality measures. Professional Development  Develops and achieves professional growth goals and objectives personally and per Team Manager reviews.  Responsible for attending orientation and regularly scheduled in-services/educational conferences as assigned.  Participates in orientation of Hospice Aides, Volunteers and other IDG members as assigned.  Participates in training activities internally within VITAS and externally as assigned.  Seeks certification in the specialty of hospice nursing when qualified to do so. Customer Service  Maintains focus on the patient and family experience of care.  Serves as a patient and family advocate.  Reports patient/family/customer complaints to Team Manager.  Participates in patient/family/customer conflict resolution as applicable.  Represents the nursing profession, the VITAS site/location and VITAS overall in a positive manner.  Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary.  Promotes a customer service-oriented approach to care delivery. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management. JOB REQUIREMENTS  In order to see patients in-person must have reliable transportation to be used for work with adequate insurance coverage for driver and passengers as applicable.  Cellular Telephone available. ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this of seeing patients in-person, the employee is regularly required to:  Assist in lifting and transferring patients, as required.  Lift objects in excess of 20 pounds.  Sit, stand or walk in excess of one hour per day.  The employee will be required to sit and stoop, kneel, and crouch.  Talk hear, and have visual abilities including close vision, distance vision, and the ability to adjust focus. QUALIFICATIONS  Currently licensed to practice nursing in the state where the VITAS program/patient is located.  A minimum of one year of nursing experience.  Equivalent experience or licensure may be considered.  Ability to work as a team player and multi-task.  Proficient in customer conflict resolution and crisis management.  Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics.  Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff.  Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center. ADDITONAL QUALIFICATIONS TO PROVIDE AFTER HOURS TRIAGE  One year of customer service/call center experience preferred.  Eligible for licensure in other states VITAS Triage services are located.  Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.  Ability to type 40 WPM.  May be required to obtain additional nursing licenses, based on business needs. EDUCATION  Graduate from an accredited school with an associate or bachelor’s degree in Nursing. ACCOMMODATIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. DIRECTION RECEIVED Reports directly to the Team Manager.

CSR / Remote] - Work from Anywhere in U.Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and

Performs assigned tasks within established procedures in various phases of the Customer Service Operations.Primary Duties/Responsibilities:.Required to utilize multi-screen monitors in the daily processing of customer inquiries.Responds to customer inquiries.Receives inbound calls, makes outbound ca

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Customer Service Call Center Representative Trouble Tickets.Customer Service Call Center Representative Trouble Tickets.

Rilla Sales Development Representative. Our vision is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M salespeople who work offline. And in our case, growth equals sales.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.It offers a full spectrum of water, waste, and energy m

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls a

The Logistics Customer Service Representative is a key position responsible for managing customer communication and coordinating logistics operations from order entry to final delivery. Relevant experience in customer service, logistics, or a call center environment is necessary. Analyze customer fe

Two years of experience working in customer service (preferably in a healthcare, hospitality, call center, or client service environment). Customer Service Representative: Contact Lens. As a Customer Service Representative, you will work collaboratively with providers and staff and liaison between p

Job DescriptionJob Description New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies. The Office of the Chief Counsel provides legal advice to the agency regarding critical, strategic, legal and policy issues facing the agency, engages in transactional work in support of the NYCEM mission and coordinates with the NYC Law Department, Office of the Counsel to the Mayor, and other local, state and federal counsels regarding various legal issues ranging from emergency events to litigation, which impact the agency. The Office of Chief Counsel is comprised of the Legal Affairs Unit, Disability, Access, and Functional Needs (DAFN) Legal Unit, and the Records Management Unit. The Legal Affairs unit within the Office of the Chief Counsel provides legal advice to NYCEM executives and staff regarding critical, strategic, legal and policy issues facing the agency which impact the public, engages in transactional work in support of the NYCEM mission and coordinates with the NYC Law Department, Office of the Counsel to the Mayor and City Hall, and other local, state and federal counsels regarding various legal issues ranging from emergency events to litigation, which impact the agency. The selected candidate will report to the Senior Agency Counsel. Areas of responsibility will include: • Negotiating, reviewing, and drafting legal documents, contracts, mutual aid agreements, intra-agency and intergovernmental agreements, and memoranda of understanding., • Providing timely and accurate advice and drafting memos related to ethics and conflicts of interest board rules., • Performing legal research and review of the law as applicable to emergency planning., • Coordinating with state, regional, and federal agencies on legal issues ranging from emergency events to litigation that impacts the agency., • Attending recommended trainings and exercises., • Performing special projects as directed by Senior Agency Counsel and other senior attorneys., • Performing administrative duties as directed by Senior Agency Counsel and other senior attorneys. **PLEASE NOTE THE FOLLOWING: The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between. During large-scale emergencies, the entire agency may be called upon to perform these duties regardless of on call/off call status. Funding – This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension. Candidates must be authorized to work in the United States without employer support to be eligible for selection. IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL. PREFERRED SKILLS • Admission to the New York State Bar and two (2) years of recent full-time relevant, satisfactory legal experience subsequent to admission to any bar., • Ability to develop policy and legal analyses that provide a foundation for emergency planning and initiatives., • Exceptional organizational, communication, interpersonal and writing skills., • Excellent legal research skills, problem solving and analytic skills., • Strong knowledge and understanding of relevant city, state and federal laws, rules and regulations and the ability to interpret and apply them., • Experience in emergency management and/or knowledge of New York State Executive Law and the NYC Charter and Administrative Code is strongly desired., • An informed perspective on applying a racial equity lens in policymaking., • Excellent judgment; capability to work within a team structure and the ability to work independently or under supervision, as appropriate., • Superior knowledge of Microsoft Office applications including Word, PowerPoint, and Excel and familiarity with Westlaw and/or Lexis/Nexis software, • Ability to thrive and work in a fast paced, deadline driven environment. In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency’s performance management model: Competencies: o Knowledge – possesses appropriate subject matter expertise. o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership. o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking. o Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message. o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives. Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. MINIMUM QUALIFICATION REQUIREMENTS 1. Admission to the New York State Bar; and either "2" or "3" below., 2. One year of satisfactory United States legal experience subsequent to admission to any state bar; or, 3. Six months of satisfactory service as an Agency Attorney Interne (30086). Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment. In addition to meeting the minimum Qualification Requirements: To be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. NOTE: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County through a waiver process. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. AGENCY ATTORNEY - 30087 Qualifications 1. Admission to the New York State Bar; and either "2" or "3" below., 2. One year of satisfactory United States legal experience subsequent to admission to any state bar; or Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Description Overview Physician Affiliate Group of New York (PAGNY) is adding a Orthopedic Trauma Surgeon to the group at NYC Health + Hospitals/Kings County. Kings County Hospital operates a world-renowned Level 1 Trauma Center, one of only three in Brooklyn, which serves 2.6 million residents of Brooklyn and Staten Island. The hospital is academically affiliated with SUNY Downstate Health Sciences University in order to maintain its high standards of healthcare delivery. Kings County is located in the East Flatbush/Prospect-Lefferts section of Brooklyn, close to the 2 and 5 subways. Our patients are diverse, with the majority being Afro-Caribbean. Most of our patients are native English speakers. Knowledge of French/Haitian Creole is helpful, but not required. The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. The trauma fellowship trained orthopedic surgeon provides surgical and non-surgical care to complex orthopedic trauma patients including those with pelvic fractures, complex intra-articular fractures, bone defect and limb lengthening surgery, treatment of osteomyelitis, non-unions, and other complex pathologies requiring advanced knowledge and skill. The individual will provide currently acceptable standards of advanced care of these complex orthopedic pathologies consistent with the requirements and standards of the American College of Surgeons and the American Academy of Orthopedic Surgery. This individual will also be the orthopedic trauma representative to the multi-disciplinary trauma meetings as required for ACS level one trauma centers as well as participating in providing 24 hour, 7 day per week emergency on call coverage; also an ACS requirement. Responsibilities • Plan and perform surgery on complex orthopedic cases including pelvic fractures, complex long bone and intra-articular fractures, complex fractures of the upper and lower extremities., • Participation in the emergency call schedule for orthopedic surgery., • Participation in the ACS trauma multi-disciplinary activities, including data collection and compliance issues required for a level I trauma center., • Teaching orthopedic surgery residents, medical students, and physicians assistants., • Critical review of orthopedic trauma consultations seen in the Emergency Department and In-Patient units., • Outpatient and inpatient surgical and non-surgical care for complex orthopedic trauma as noted above., • Orthopedic Liaison to the Multi-disciplinary trauma committee., • Responsibility for Quality Programs required by the hospital and the American College of Surgeons., • Departmental administration, as required. Qualifications • Orthopedic Trauma Fellowship trained Board Eligible or Certified Orthopedic Surgeon Exceptional Benefits Include: • Competitive compensation package, • 10% 401K company contribution after one year of service, with 3% company contribution starting day one, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program, • CME days and dollars, • Eligibility for loan forgiveness through the National Student Debt Forgiveness Center, • Visa candidates are considered, • Malpractice Provided, • Annual Salary: $262,500.00 based on 21 hours per week Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit for more information. The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for part-time employment and does not include bonuses/incentive compensation or benefits. Total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. Actual total compensation may differ.

Job DescriptionCompany Description Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Professional Development through NYPCC Academy, • Amazing Workplace Culture, • NYPCC Health and Wellness Events Job Description The Call Center Supervisor provides direct supervision of competent support services which ensures employees resolve issues and improve client satisfaction. Oversees all Call Center Receptionists. Responsibilities: • Manage a team of 30-45 call center representative to ensure effective internal/external telephone communications that maintain a professional image reflective of NYPCC’s mission, • Meet regularly with Call Center Manager and Program Administrator to discuss Call Center operations to identify and implement process improvement strategies to achieve an optimum client satisfaction experience, • Provide Call Center Manager and Program Administration with daily/weekly reporting on operational matters through data and other measurable deliverables, • Effectively coordinate all special events, employee wellness and engagement activities, • Perform other duties as assigned by Senior Management and Leadership, • manage the onboarding training for all new Call Center Representatives, • Provide ongoing training and guidance to Call Center Representatives in their duties and responsibilities, • Responsible for quality assurance of the Call Center operations and workflow processes, • Leads the coordination and management of Daily/Weekly tasks assignments for all Frontline Call Center representative, • Conduct all forms of performance appraisals and evaluations to assess employee engagement and expectations, • Responsible for providing adequate staffing resources and coverage for NYPCC’s Call Center, • Leads all Call Center operations and responsible for coordination of adequate staffing resources to ensure operational efficiency, • Handle all escalating calls with the goal to maintain client satisfaction, • Ensure all verbal and written external communications with the organization are responded to in a timely manner, • Follow and enforce all New York State HIPAA guidelines, • Gather and analyze statistics related to call center activities and report on trends to determine potential causes and develops recommendations for process enhancements., • Collaborates initiatives and communicates with all cross functional interdisciplinary teamsQualifications, • Bachelor’s Degree preferred, • At least 2 years of experience managing a call center team in a clinical setting, • Able to effectively and professionally communicate in Spanish (both verbally and written), • Fluent in English and Spanish, • Demonstrated experience in team management and mentoring, • Provide high-level performance metrics, formal reporting observations and employee standards assessments, • Develop and facilitate all staff trainings related to all frontline workflows utilizing current best practices, • Exceptional leadership and management skills, • Excellent communication and organizational skills, • Outstanding customer service skills, • Effective decision-making skills, • Possesses great written and verbal communication skills and organizational skills, • Highly Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, • Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality, • Able to work well in a fast-paced environment, • Knowledge of SharePoint, • Ability to create reporting metrics using various quality assessment tools, • Schedule flexibility due to operational needs inclusive of weekends, coverage support & and on call expectations Additional Information Salary: $60,000 - $70,000 per year Compensation commensurate with experience and qualifications.

Job Description MiCo2 Group, LLC is currently seeking agents for Quality Assurance Specialists. Provide feedback on the level of customer service and processes for various companies! We are recruiting exceptional independent contractors to provide their insight while working from home. This is a part-time opportunity! You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases, commitments or provide personal information. You will set your own schedule, so you can work anytime that fits YOUR schedule to meet the deadline. RequirementsResponsibilities: • Complete a test call successfully, • Call all companies provided via assigned lists, • Evaluate the level of customer service provided by answering representative, • Document detailed information of overall experience, • Complete review submission form before the required deadline, • Ensure that form is free of errors and misinformation Requirements: • Must have valid United States Identification, • Minimum 6 months customer service experience, preferably call center related, • Moderate level of computer knowledge, • Ability to work with minimal supervision, • Must be self-directed and self-motivated, • Strong listening skills, • Accuracy, • Efficiency, • Excellent written and verbal communication skills Technical Requirements • Active Phone line (mobile or landline), • Mobile Device capable of downloading applications, • CPU (Intel or AMD) 2GHz processor (or equivalent), • Resolution of 1,280 x 720 (720p) or greater, • Internet Explorer 9.0 or higher BenefitsSave on gas Save on time

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography primarily covers Brooklyn, NY, with additional coverage in Staten Island and a portion of Queens, NY. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. * This job is eligible to participate in our long-term incentive programs Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Please note that this opening is specifically for our NY2 Night shift which requires the ability to regularly work from 11:00 pm to 7:30 am. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.Tracking and trending operational characteristics.Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outagesManage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer) 1. Cage Build-Outs 2. Overhead Installations 3. Rack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8Guiding Principles. Requirements Knowledge, Skills & Abilities: Knowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check including criminal history, professional references, and employment and education verification. Physical Demands and Special Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Posting Timeline: This role is anticipated to be posted through July 30, 2025. Compensation: Compensation for this role includes a base salary between $41.94 - $46.64 hourly, as well as performance-based commission and equity. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding careReferral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers, and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 4-panel drug test conducted after the offer letter is signed, which will screen for opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Please note that this opening is specifically for our NY2 Night shift. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.Tracking and trending operational characteristics.Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outagesManage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer) 1. Cage Build-Outs 2. Overhead Installations 3. Rack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8Guiding Principles. Requirements Knowledge, Skills & Abilities: Knowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check including criminal history, professional references, and employment and education verification. Physical Demands and Special Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Posting Timeline: This role is anticipated to be posted through September 4, 2025. Compensation: Compensation for this role includes a base salary between $41.94 - $46.64 hourly, as well as performance-based commission and equity. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding careReferral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers, and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 4-panel drug test conducted after the offer letter is signed, which will screen for opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description The Program Director will continuously monitor and assess program strengths and opportunities and have a strong working collaboration across all departments within the program, support departments, and external entities such as ACS and OCFS. He/She will develop and apply strategies and bring innovation to assure program performance measures are met, elevating best practices in the program and utilize clinically sound, trauma-informed, evidence-supported/based therapeutic modalities. The Program Director will work closely with the various interdisciplinary team to ensure services and documentation are being fulfilled and consistent with Good Shepherd Services’ philosophy and within city and state mandates. He/She is responsible for the overall good functioning of the Residential Life program. He/She will lead his/her team to be responsive to the needs of the youth, family and program in collaboration with the Residential Life leadership. REPORTS TO: Vice President, Child Welfare Residential programs LOCATION: 337 East 17th Street, New York, New York 10003 HOURS: 35 Hours/Week; Exempt (Some Evenings will be required) SALARY: $90,000 - $95,000 (Based on relevant experience) ** Our superstar Candidate: • Passionate about providing high quality services to youth in child welfare, • A lifetime learner, continuously developing your clinical skills, • Dedicated to modeling strength-based, trauma-informed practice with staff and youth, • Committed to providing high quality supervision with a coaching and growth mindset, • Focused on developing all levels of staff, • Strong focus on performance management in order to ensure program regularly exceeds expectations, • Oversee and monitor the creation and implementation of a therapeutic program milieu by integrating Child Welfare initiatives, trauma-informed practices, and evidence-informed models to ensure on-going development, fidelity and adherence of these best practices (including Families First, Medicaid Managed Care, Sanctuary, Integrated Treatment Model, Youth and Family Development, Preparing Youth for Adulthood, and other trauma informed models), • In conjunction with Residential Life Leadership team, hire, train and supervise milieu staff to ensure a safe, functional treatment environment; responsible for the development and retention of staff., • In conjunction with Residential Life Leadership, assist with stabilization, respite and crisis management including oversight of on-call services when necessary, • Participation in (or facilitation of) inter-disciplinary team, program planning meetings and other relevant meetings to assure robust integration of residential delivery in the therapeutic milieu, • Collaborate closely with Director of Clinical and Social Services to ensure maintenance of census, intake process and overall social services delivery, • Meet regularly with Health Services, Social Services, Sanctuary, ITM and other related departments to ensure overall integration and effectiveness, • Ensure all City and State mandates and regulations are communicated to and followed up by all team members., • Respond to significant incidents and collaborate with the GSS Compliance Department, Human Resources, ACS Office of Shared Response and OCFS Justice Center on necessary measures to assure adequate response and oversight., • Ensure that mandated paperwork and recordkeeping remains in compliance with ACS, OCFS, Human Resources, Compliance Risk Management and GSS Program Evaluation and Planning Dept., • Collaborate closely with Vice President and Residential Leadership team to ensure close communication and collaboration between all disciplines within the team. Responsible for effective and efficient use of resources, including regular monitoring of the budget in collaboration with the Vice President., • Communicates and collaborates effectively with GSS peer and support departments (e.g., Development, Finance, Government Contracts, Human Resources, IT, Program Evaluation and Planning and Training), • Participate with Program Evaluation and Planning Department (PEP) in fulfillment of the program evaluations processes, including documentation/collection, development and monitoring of program data in Connections and outcomes., • Lead the implementation of trauma-informed practice and other models within the Residential programs., • Encourage and advance the use of the GSS Trauma Informed Practice model, The Sanctuary Model, along with its tools (e.g., safety plans, community meetings, psycho educational groups, team meetings, red flag reviews, treatment planning conferences or similar), and self-care in the program to create a non-violent and trauma sensitive culture, • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into the daily practice to ensure quality care and an effective work environment, • Utilize Sanctuary Model principals in the supervisory practice., • Master's Degree in Social Work, Master’s Degree in Mental Health Counseling, or Master’s Degree in relevant field REQUIRED, • New York State LMSW/LMHC preferred (but not required), • Experience working with adolescents and their families required, • Experience working in residential setting preferred, • Child Welfare experience preferred, • Minimum of 5 years supervisory experience with exceptional managerial skills., • Bilingual English/Spanish preferred., • Excellent interpersonal, communication and writing skills required., • Exceptional organizational skills with a key attention to detail required., • Must be a team player with strong people skills that promote a collaborative work environment., • Knowledge of New York State Department of Social Services and NYC ACS/OCFS regulations helpful, • Knowledge of HR compliance and risk management helpful, • Experience with CNNX (Connections) and other industry supported tracking systems helpful., • Computer proficiency, particularly with MS Office., • Proficiency in managing multiple priorities and achieving project deadlines, while maintaining flexibility and adjusting priorities as needed., • Must have a commitment to work from a trauma-informed, strength-based and youth and family development perspective. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Please note that this opening is specifically for our NY3 Swing shift. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.Tracking and trending operational characteristics.Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outagesManage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer) 1. Cage Build-Outs 2. Overhead Installations 3. Rack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8Guiding Principles. Requirements Knowledge, Skills & Abilities: Knowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check including criminal history, professional references, and employment and education verification. Physical Demands and Special Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Posting Timeline: This role is anticipated to be posted through October 4, 2025. Compensation: Compensation for this role includes a base salary between $41.94 - $46.64 hourly, as well as performance-based commission and equity. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding careReferral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers, and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 4-panel drug test conducted after the offer letter is signed, which will screen for opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns for members, groups, and providers. Exceptional customer service, active listening, and verbal and wr

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.It offers a full spectrum of water, waste, and energy m

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. Job Type: Independent Contractor, Hourly pay ($30/hour) Location: Various Event Locations (As needed) Time Commitment: 4-6 hours per shift, depending on event duration (flexible, on an as-needed basis) Requirements About the Role: We are seeking an energetic and motivated Event Sales rep to join our team. In this role, you will be attending offline events as a representative of moomoo. Your primary responsibility will be to engage with event attendees, promote the moomoo platform, and convert them into new users. This is a part-time position with hourly pay and commission, ideal for someone who enjoys interacting with people in a dynamic environment. Responsibilities:. • Lead the on-site sales at moomoo events in the NY and NJ area, attracting new customers to the booth and converting them into users., • Approach and engage event attendees, presenting the benefits of moomoo with the aim of converting them into active users., • Have a strong understanding of the moomoo product and all its features., • Undergoing regular training to receive latest up to date product promotions and marketing campaigns/ incentives to effectively promote and drive user acquisitions., • Accurately track and report all on-site conversions, following the company's Standard Operating Procedures (SOP)., • Assist in setting up and tearing down event materials, including signage, equipment, and promotional materials, ensuring a professional and organized event space. Qualifications: • At least 1-2 years of direct sales experience, or experience involving offline face to face selling to the public., • Must be available for 4-6 hour shifts on an as-needed basis, depending on event schedules., • Results-oriented , self-motivated , with strong interpersonal skill, • Familiar with trading platforms and trading services. What We Offer: Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents 401k Employer Contribution: We match your contributions to help you grow your retirement savings Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Compensation: • Hourly wage $30/hour Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description Job Description City Harvest is New York City’s first and largest food rescue organization. We rescue nutritious, high-quality food that would otherwise go to waste and deliver it for free to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets® across the five boroughs. In response to the urgent and ongoing demand for food assistance and a commitment to sustainability, this year we will rescue more than 86 million pounds of food and deliver it to New Yorkers experiencing food insecurity. PRIMARY PURPOSE: Responsible for assisting the Transportation Team with organizing the company logistics and transportation-related activities and expanding on a culture of safety. Ensure that our fleet of trucks is operational, maintained and safe. Collaborate with third party vendors to correct or complete any equipment defects, damage, or regularly scheduled maintenance. This extends to additional equipment like electric pallet jacks, hand trucks, and safety supplies. Support drivers by responding to their concerns and questions and regularly participating in driver ride-a-longs. This position will contribute towards departmental goals and maintaining compliance with union work rules, policies, procedures and government regulations. In collaboration with Transportation Managers, supervise the transportation department employees, (drivers), and ensure compliance with DOT regulations, and achieving the goals of the organization strategic plan. Recommend, develop, and implement alternative operating plans as necessary in an efficient and effective manner. Improves productivity by analyzing all key performance indicators (KPIs), and developing and implementing strategies and tactics for improvements, (i.e., on-time performance). Work closely with other stakeholders to address all customer service-related concerns. • Promote safe work activities by conducting safety audits and attending company safety meetings. Implement processes and procedures that promote safe practices, improve vehicle safety and reduce damage to equipment., • Interface on a regular basis with multiple vendors. Rental companies, equipment repair, routine maintenance, fuel, fleet, and equipment., • Knowledge of and ability to maintain in safe working condition trucks, tractors, trailers, reefers, liftgates, and other equipment., • Support and adhere to all DOT and OSHA regulations pertaining to our drivers and fleet., • Responsible for fleet safety, service, and operating costs., • Use best practices, KPIs, technology, observation, mentoring, and coaching., • Responsible for input, monitoring, evaluation & reporting of transportation metrics, • Navigate and utilize Samsara Transportation Management System Platform., • Conduct site visits with community partners, (agencies and donors), and other vendor partners as needed., • Record, track and submit for timely payment all tolls and tickets., • Work schedule will include weekend, early morning and evening shifts and is in person at FRC (Food Rescue Facility)., • Assist with dispatching drivers to ensure workforce delivers and picks-up on time and minimizes the use of overtime, • Print, track, and reconcile Driver’s route and manifest daily, • Work collaboratively with the Supply Chain Command Center to update Daily Dispatch Report schedule and routing. Ensuring all driver and trucking information is up to date and equipment is readily available., • Conduct observation rides and road inspections of drivers while on route., • Investigate all accidents, ensure all required documentation is completed and filed accordingly. Ensure any needed corrective actions are completed., • On-going evaluation of routes to ensure we are achieving the optimal balance of speed, cost, quality, service and sustainability by continuously analyzing KPI’s and developing and implementing strategies and tactics for improvement., • Collaborate with the Director of Transportation on the development or revising department SOP; implement processes and procedures that promote safe practices, improve vehicle safety and reduce damage to equipment., • Support Transportation Managers with labor relations with Local 804; enforce collective bargaining agreement as written and serve as the frontline representative for City Harvest. Investigate, evaluate, report and document corrective actions as needed; troubleshoot and resolve actual and/or potential transportation related problems., • Investigate, evaluate, report and write corrective actions as needed; troubleshoot and resolve actual and/or potential transportation related problems., • Support (25-35) drivers, evaluate the drivers’ performance, observe and develop drivers through one-on-one coaching, training on policy and procedures, and effective time management. Manage work activities with internal and external partners to assure the achievement of assigned objectives. Develop work plans and schedules. (KB- Interfaces on a regular basis with multiple vendors Rental companies, equipment repair, fuel, fleet and equipment) (DB- Quality of service metrics: responsible for input, monitoring, evaluation & reporting of transportation metrics) POSITION REQUIREMENTS: Experience: Minimum two to four years relevant work experience. Related Skills or Knowledge: • Must have strong transportation and operations management experience; knowledge of DOT regulations is preferred., • Experience working with third party transportation vendors particularly with truck repairs, maintenance and fueling., • Strong written and verbal communication skills are important., • Must have excellent interpersonal skills and the demonstrated ability to manage internal relationships with various departments., • Must be able to manage complex situations quickly and professionally and exhibit a sense of urgency while focusing on results., • Must be self-motivated and a team player., • Familiarity with Microsoft Office and proficient in Excel., • Ability to work a flexible schedule is required, (i.e., early mornings, evenings, and some weekends) Regularly required to speak clearly and hear the spoken word well. Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens. Regularly required to return to work in emergency situations on an on-call basis. Regularly required to move fingers, wrist, arms, legs and feet in a repetitive manner as necessary to operate tools and equipment. Occasionally required to lift heavy bags or boxes that may weight 25 – 50lbs. Why choose City Harvest? There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers a competitive salary, full benefits (including medical, dental, and vision) with employer contributions towards premiums, employer-provided life insurance and a 403(b) retirement savings plan with matching employer contributions. We also offer discounted staff perks (movie tickets, gym memberships, cellular plans, etc.), generous time off, and professional development opportunities. At City Harvest, we enjoy working in a team-based environment and value the benefits of a diversified workplace that values the communities we serve. City Harvest is an equal opportunity employer that is committed to the practice of equity and inclusion.

Job Description The Educator will be responsible for overall staff education, training and development. The staff will receive orientation and continuing education, in-services and training to further develop and maintain competence. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITES: 1. Knowledge of OASIS guidance, interpretation and time points, 2. Knowledgeable of CHHA Regulatory guidelines per the Center for Medicare and Medicaid, New York State Department of Health (DOH) and Joint Commission (JC), 3. Conducts Orientation and Educate the new staff on Girling Health Care’s Policies and Procedures, the NYSDOH and Federal Regulations that governors CHHA services., 4. Conducts field staff orientation and assist with the transition of the new staff with making home visits, time management and building their case load to meet required productivity., 5. Provide and educate the clinician in assessment, planning, implementation and evaluation of patient and family/caregiver response to care/services., 6. Perform random field visits to assess staff adherence with Agency’s Policy and Regulatory guidelines., 7. Conducts and Complete field staff annual performance evaluations, or more frequently if indicated., 8. Accompany the staff during survey visits as needed 9. Participate in the Development of Home Health Care Programs to meet the Agency’s patient population in disease management (Wound Management, Heart Disease/CHF, Diabetes, etc., 9. Knowledge of Strategic Healthcare Programs (SHP) reports and utilize and analyze the staff performance., 10. Participate in the Agency’s Emergency Preparedness Plan as needed, 11. Participate in Quality Assurance Performance Improvement (QAPI) activities., 12. Maintain Corporate Library including Medicare Learning Network and OASIS Answers Updates, 13. Participate in McKesson/Netsmart Software Upgrade, Testing and Staff Education., 14. Participate in Quality Assurance Performance Improvement (QAPI) record audits activities Note: The physical and mental demands of the position require the ability to perform the activities. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS : 1. An Accredited Records Technician Degree, Bachelor’s degree preferred., 2. At least three years’ experience in clinical records management preferably in home health care operations. Information systems knowledge required., 3. Demonstrated ability to supervise and direct clinical staff, 4. Knowledge of corporate business management, governmental regulations and Joint Commission standards., 5. Demonstrates good communication and public relations skills. Extended Home Care is one of the fastest growing Certified Home Health Care Agencies in New York and one of the largest in Brooklyn. Throughout Extended Home Care’s exceptional growth, we have always kept our primary focus on patient care. Our quality, patient-centered care is designed to meet the needs of our clients and their families so that they can maintain an independent lifestyle, while enjoying all of the comforts of home. Our caregivers are passionate about helping people and improving the lives of the people they touch. Our Nurses have consistently been rated among the best in New York based on patient satisfaction surveys. Our caregivers speak a variety of languages and come from a variety of cultural backgrounds. Extended Home Care’s services are available 24 hours a day, seven days a week. Our Registered Nurses are always on-call to answer any questions or concerns you may have. Our services are covered by Medicaid, Medicare, and most managed care plans.Valence Care is need of a, Certified Home Health Care Agency, serving New Yorkers since 1997. We specialize in providing home care services to patients and their families with PWDD. Extended Home Care has taken this unique level of comprehensive care and shared it with all New Yorkers in need.\r\n\r\nExtended Home Care is one of the fastest growing Certified Home Health Care Agencies in New York and one of the largest in Brooklyn. Throughout Extended Home Care’s exceptional growth, we have always kept our primary focus on patient care. Our quality, patient-centered care is designed to meet the needs of our clients and their families so that they can maintain an independent lifestyle, while enjoying all of the comforts of home.\r\n\r\nOur caregivers are passionate about helping people and improving the lives of the people they touch. Our Nurses have consistently been rated among the best in New York based on patient satisfaction surveys. Our caregivers speak a variety of languages and come from a variety of cultural backgrounds.\r\n\r\nExtended Home Care’s services are available 24 hours a day, seven days a week. Our Registered Nurses are always on-call to answer any questions or concerns you may have. Our services are covered by Medicaid, Medicare, and most managed care plans.

Job DescriptionManhattan or Garden City, New York Salary range: $50,000 - $65,000 The Reg E Intake Team Representative serves as the initial point of contact for CFPB Regulation E claims reporting within Apple Bank’s Claims Intake department and is responsible for guiding the client/caller through the claim process. The individual in this role will be responsible for being fully compliant with Reg E and its processes to successfully capture verbal claims and track all aspects of claim processing. The Representative provides support to both Apple Bank clients and internal staff regarding claim processing and card issuance/cancellations, as well as all aspects of the process. The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established internal policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES • Receive consumer ATM, ACH and debit card claims in accordance with the CFPB Regulation E requirements and internal Bank procedures., • Interface with clients by handling inquiries related to electronic payments., • Provide support to Bank clients and support personnel regarding claim processing and card issuance/cancellation., • Collaborate and assist in the investigation and processing of debit card, ATM fraud, and ATM shortage claims in full compliance with CFPB Regulation E requirements and internal Bank procedures., • Perform other duties as requested. SKILLS, EDUCATION & EXPERIENCE • High School diploma or GED required., • 2-4 years of banking experience, call center background helpful., • Familiarity with Reg E, the Visa system and Visa rules a plus but not required., • Thorough knowledge of Apple Bank policies, procedures, products and services., • Working knowledge of bank systems required with an emphasis on our core system and Excel., • Excellent communication skills (verbal + written); emphasis on phone skills and excellent customer service., • Able to work independently and show sound judgement in problem resolution and make decisions that comply with bank policies and procedures., • Time management skills required., • May include nights and weekends. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description We are recruiting for a Bilingual Client Service Representative. Our client is a non-profit organization in NYC in need customer service professional, who is able to work in a fast-paced environment. Person must be cordial, have a passion for assisting individuals in need and possess great computer skills. 3-6 months Hours: 9-5 Responsibilities: • Answer calls and respond to emails in a high-volume environment, • Respond to client inquiries both telephonically and by email, • Help resolve client complaints and follow-up on calls, • Provide clients with product and service information, • Enter new client information into system and update existing client information, • Process requests, forms and applications, • Identify and escalate priority issues, • Bilingual-English/Spanish, • Call center experience or experienced in answering a high call volume, • Proficiency with computers and data entry, • Ability to commit to a long-term assignmentCompany DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information. The ideal Call Center Representative candidate must be confident and comfortable in multitasking (talking to custo

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description DARCARS Lexus of Englewood is now looking for an Automotive Business Development Representative (BDC) / Internet Sales to join our team! As an Internet Sales Representative, you’ll be the digital bridge between the dealership and our customers—helping customers make confident, informed decisions from the comfort of their homes. The Internet Rep's job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales, providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will then further navigate their path to purchase. As an Internet Rep, you must ensure timely follow up and provide an exceptional experience with every interaction. For this role, you'll need: • Sales BDC Experience Required, • Excellent written and verbal communication skills, • To be computer savvy, • Strong attention to detail and organizational skills, • High energy, positive attitude, and a team-first mentality, • Ability to multi-task and manage leads efficiently, • Willingness to learn and grow in a fast-paced environment, • Availability to work evenings, weekends, and most holidays, • Previous experience in customer service, sales, or call center environments, • Automotive experience a plus, but not necessary – we provide full training!, • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Pull and manage leads through our CRM, • Respond promptly to inquiries via phone, text, chat, or email, • Serve as a knowledgeable first point of contact on products, services, and the DARCARS brand, • Convert online interest into in-store appointments, • Follow communication scripts to maintain consistency and quality, • Log all customer interactions in real-time, • Build strong working relationships with dealership personnel, • Meet or exceed performance goals, including response time and conversion metrics We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedmedium Powered by JazzHR 71EwF4dI1h

Job Description National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience. We are currently seeking a highly motivated, adaptable Sales Representative to join our rapidly growing team! We have an amazing web presence, recognizable brand, great reputation, top notch customer reviews, and a highly-trained in-house call center to provide our sales representatives the best sales opportunities in the industry. In this role, you will receive pre-set, pre-qualified appointments. You will be responsible to meet with customers in their homes, assessing their needs for new floor-covering and providing solutions to satisfy those needs from the widest selection of brand carpet and flooring products. Responsibilities: • Present, promote and sell products/services to prospective customers., • Passionate about delivering a great customer experience., • Achieve agreed upon sales targets and outcomes., • Travel within sales territory to meet prospects and customers, • Availability to work weekends., • Educate customers on which products will best fit their unique needs., • Represent the brand in line with our mission of delivering an amazing customer experience., • Participate in regular sales calls, monthly sales meetings, and training as required., • Maintain current knowledge of trends in products, services, policies and procedures. Qualifications: • 1+ year of experience in Outside Sales, Business Development, or Account Management., • Must have reliable transportation, strong time management and organizational skills., • Technologically proficient, including e-mail, tablets, smartphones, applications, etc., • Highly motivated, focused and target driven with a proven track record in sales., • Excellent selling, listening, communication, and negotiating skills. Why Choose National Floors Direct? • Indeed Employee Reviews: 90%, • Glassdoor Employee Reviews: 96%, • Consumer Affairs Customer Reviews: 90%, • Trustpilot Customer Reviews: 90%, • Houzz Customer Reviews: 94%, • Google Customer Reviews: 94% How Our Sales Representatives Are Set Up For Success? • Short Sales Cycle, • Pre-Set Meetings, • Pre-Qualified Meetings, • Pre-Sale Administrative Support, • Post Sale Administrative Support, • Marketing Campaigns, • Top Notch Customer Reviews, • Strong Brand Reputation, • Ongoing Development, • Opportunities for Growth, • Career Pathing Compensation: • Paid Training, • Competitive Base Salary, • Option for Draw, • Uncapped Commissions, • Commission Pre-Funding, • Monthly/Weekly Bonuses, • Closing Percentage Bonuses, • Production Bonuses, • Volume Bonuses, • Vehicle Allowances, • Fuel Reimbursement This is a fantastic opportunity for all entrepreneurial, focused, driven, and motivated sales professionals. Moreover, we take pride in investing in, training and developing our people. There are plenty of opportunities for career development within the sales function, as well as the organization as a whole. If you are committed to achieving your personal, professional and financial goals – this could be the best next career step for you! National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.

Job Description Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job Description About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 7PM EST with the ability to adjust shifts with notice based on business needs. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • Handle inbound calls from members, medical providers, and others., • Adjust claims accurately, if needed., • Listen to and address customer needs and concerns empathetically., • Answer questions about fee schedules, network participation, and requirements., • Ensure first contact resolution when possible., • Update customer files and communicate effectively with teams., • Transfer misdirected requests and offer solutions to non-routine issues., • Contribute to customer satisfaction and business improvement., • Use decision-support tools to provide accurate responses., • Investigate inquiries using training and systems., • Adapt responses to caller understanding., • Educate callers and validate their understanding. The successful candidate will have experience in a high-volume call center, experience with claims inquiry and claims review procedures, knowledge of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices. • High School diploma with some college or business school education preferred., • Basic computer operations knowledge., • Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong time management skills., • General knowledge of HIPAA Confidentiality laws., • Quick learner with ability to grasp managed care procedures and claims payment policies., • Detail-oriented and dependable., • Effective listening and responding skills., • Flexible and adaptable to changes, with conceptual thinking., • Strong problem-solving abilities., • Excellent attendance and punctuality., • Comfortable performing tasks at a computer/telephone station., • Effective communication through various channels, including email, chat, and voice. At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all of your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today’s challenges into tomorrow’s solutions. Come be a part of the Brightest Ideas in Healthcare™. Company Mission Transform the health plan experience – how health care is accessed and delivered – by bringing outstanding products and services to our partners. Company Vision Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways. DEI Purpose Statement At BHPS, we encourage all team members to bring your authentic selves to work with all of your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level. *We are an Equal Opportunity Employer Annual Salary Range: $45,760 - $47,840 The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity. Powered by JazzHR rAxjpfTWSw

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job Description Job Title: Sales Call Center Representative Job Overview: The Sales Call Center Representative will support the Sales team at the Center by assisting with day-to-day administrative tasks, customer service, and research initiatives. This role offers exposure to both the operational and client-facing sides of the business and includes responsibilities such as general office coverage, conducting intercept surveys, and aiding with sales support functions. Key Responsibilities: • Provide administrative support to ensure smooth office operations, including reception coverage and supply coordination., • Conduct intercept surveys with guests across the Center attractions, gathering valuable feedback and reporting insights to the Sales team., • Assist in processing ticket orders and client communications for the Center attractions,, • Support data entry and CRM maintenance, ensuring accuracy and completeness of client information., • Help with onboarding reseller partners and updating promotional materials across platforms., • Collaborate on special projects and support event coordination during peak summer periods., • Perform additional duties as assigned. Qualifications: • Currently pursuing a degree in Business, Hospitality, Marketing, or a related field., • Strong verbal communication and interpersonal skills., • Comfortable interacting with the public in a professional manner., • Proficient in Microsoft Office Suite (Excel, Word, Outlook)., • Ability to manage multiple tasks and maintain attention to detail in a fast-paced environment. Qualifications & Education: • High school diploma or equivalent experience required., • Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)., • Experience in a high-volume, inbound call center with a strong customer service focus., • Prior experience with attraction ticketing systems preferred., • Excellent interpersonal, verbal, and written communication skills., • Customer service experience, particularly in a tourism or hospitality setting., • Familiarity with CRM systems and/or attraction ticketing platforms., • Strong customer service orientation with a passion for working with people., • Self-starter with a proactive mindset and a drive for continuous improvement., • High attention to detail and commitment to upholding quality standards., • Experience delivering tailored service to VIP clients., • Ability to thrive in a dynamic, fast-paced environment. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$22—$23 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description The New York Philharmonic connects with millions of music lovers each season through live concerts in New York and around the world, as well as broadcasts, recordings, and education programs. After returning to a transformed David Geffen Hall in 2022, the Orchestra is acting on a renewed commitment to building on a legacy of more than 180 years, serving as a platform for today’s greatest musical artists and connecting with our communities. Gustavo Dudamel will become the Philharmonic’s Oscar L. Tang and H.M. Agnes Hsu-Tang Music and Artistic Director in the 2026–27 season. The New York Philharmonic seeks a Part-time Customer Relations Representative. Our call center is open seven days a week and we are seeking candidates who can work 20-25 total hours per week, with shifts of 4-8 hours per day between the hours of 10:00 AM – 9:00 PM. Shifts are primarily Monday, Friday, Saturday and Sunday, and the schedule will vary from week to week. Applicant must be able to commute to the NYC offices. Responsibilities: • Provide courteous and informative service to our audience: answer phones and monitor online chats; facilitate inbound phone orders for subscribers and general public; sell subscriptions, single and discounted tickets, and process exchanges., • Provide face to face customer support, troubleshoot issues, and resolve problems. Work with House and Box Office Staff during concerts to assist subscribers, donors, and single ticket buyers., • Process orders, handle money, and balance sales transactions at end of shift., • Perform data entry and general clerical work., • Commitment to contributing to an inclusive working environment., • Miscellaneous duties as assigned. Requirements: The ability to work a variable schedule with flexibility. Previous customer service experience; excellent communications and interpersonal skills; ability to work independently and handle stressful situations professionally; Microsoft office (Word, Excel) and math skills. Knowledge of computerized ticketing (Tessitura), call center operations, or box office experience a plus. An enthusiasm for classical music is preferred. An enthusiasm for classical music is preferred. Please submit a resume and a cover letter. No phone calls, please. Although we appreciate your interest, we will only contact applicants we are considering for interview. The New York Philharmonic is an Equal Opportunity Employer and does not discriminate on the basis of age, immigration or citizenship status, color, disability, ethnicity, gender, gender identity, marital and partnership status, national origin, race, religion, sexual orientation, veteran or active military service member or any other characteristic protected by federal, state or local laws in its employment policies.

Job DescriptionJob descriptionQueens based coffee roasting and distributing company seeks an experienced individual for full-time customer service call center Associate position. This position plays an important role in providing excellence in customer service. You will have a major impact on our customers and the relationship we maintain with them.The CSR will report directly to the CSR manager. Responsibilities include (but not limited to) answering incoming client calls, taking orders, arranging service calls and problem-solving client issues – all in a Call Center environment.If this sounds like something for you – then we’d like to meet you at Eldorado Coffee Roasters!Experience/Qualifications:· Minimum of 2 Years Call Center Customer Service experience (in a refreshment and/or office supply background is a plus).· Excellent oral and written communication skills, along with ability to follow instructions.· Professional telephone manner.· Ability to resolve low-priority issues without supervision.· Willingness to continually increase your knowledge and understanding of Eldorado Coffee Roasters products, their functionality and use.· Working knowledge of MS Office applications, including Excel and Outlook.· High-energy, flexible, self-starter, hands-on, and comfortable working individually and in a team environment.· Hours are Monday – Friday, 8:30am – 5:00PM (with ½ hour unpaid lunch break).Eldorado Coffee Roasters is a leading New York metropolitan coffee and refreshment supplier which provides a world-class product line and the latest technology to bring that coffee-house feeling to its clients in the tri-state area. We specialize in a full line of name brand refreshment products and business supplies that you can trust. Socially responsible, environmentally friendly and a leader in customized solutions to meet your coffee and refreshment needs.Job Type: Full-time Salary: From $17.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insuranceSchedule:, • Monday to FridayEducation:, • High school or equivalent (Preferred)Experience:, • Customer Service: 1 year (Required), • CSR: 2 years (Preferred)Language:, • Spanish (Preferred)Work Location: One location E04JI800te7d407qrs8

Job Description Member Service Representative VillageCareMAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE! VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of communication for assisting members in accessing services, solving problems and communicating with other members of the Interdisciplinary Care Team. Some of your daily activities will include: • Handling incoming telephone calls and answering questions for members and providers, • Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care., • Data entry for authorizations under the direction of the Care Management Supervisor., • Arrange appointments with physicians and other health care provider services. Must reside in NY, NJ or CT There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from work leading carries and competitive compensation than we would love to speak with you! VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job DescriptionCustomer Service Associate Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Representative role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job DescriptionCustomer Service Representative Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Representative role might be the perfect fit for you! As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer. About You: • You genuinely enjoy talking to people and building authentic, lasting relationships, • You’re confident explaining products, services, and promotions—even when challenged with tough questions, • You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets, • You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee, • You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat, • You have strong listening skills and can read between the lines to identify what a customer truly needsWhat You’ll Do:, • Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat, • Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals, • Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way, • Guide customers through the decision-making process and assist in closing new business opportunities, • Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions, • Accurately log conversations, feedback, and sales activities in our CRM system, • Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach, • Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situationsYou’ll Need:, • Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally, • A natural curiosity and willingness to learn about our offerings and how to position them, • Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes, • A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus, • Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidatesWhat You’ll Get:, • A competitive hourly rate plus performance bonuses, • Paid training and opportunities for continuous learning and development, • Flexible scheduling, including evenings and weekends if needed, • A supportive and inclusive team environment that celebrates wins, • Career advancement potential in sales, customer success, or account management

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: • Respond promptly but no later than 24 hours, to customers’ inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed., • Be a product expert and provide accurate information regarding products, customer orders and services., • Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders, • Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders., • Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary., • Process customer credits in sales entry system for accounting team to refund timely, • Resolve customer complaints efficiently and effectively., • Maintain detailed records of customer interactions and transactions., • Assist customers with status updates by checking ERP system or providing shipping tracking numbers, • Collaborate with manufacturing team to process rush and large quantity orders, • Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs., • Works with estimating and purchasing department for custom order quotes and drop ship orders., • Create production sheets for custom signage for the graphics department, • Requests tax exempt certificates from the customer, if applicable, • Experience in a call center or customer support environment is preferred., • Associate’s degree or higher preferred., • Strong sales skills with the ability to upsell products when appropriate., • Proficient typing skills for efficient data entry., • Excellent verbal and written communication skills in English; proficiency in Spanish is a plus., • Ability to utilize computer systems effectively for client services and data management., • Strong problem-solving skills with a focus on customer satisfaction., • Ability to work well under pressure while maintaining professionalism.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours