Multi-Unit General Manager - Upscale Restaurant Group
5 days ago
New York
Multi-Unit General Manager – Upscale Restaurant Group $120,000 - $150,000 + Bonus Join this renowned, hospitality-driven restaurant group as a Multi-Unit General Manager, overseeing operations across multiple concepts. This role focuses on developing leaders, driving performance, and delivering strong financial results. Excellent benefits, competitive compensation, and growth opportunity. COMPANY: • Known for delivering exceptional guest experiences through creativity, attention to detail, and a commitment to excellence BENEFITS & FEATURES: • Medical insurance paid 100%, • Dental and Vision insurance, • FSA and HSA, • 401k with 5% match, • Bonus eligible, • 2 weeks of vacation, 3 weeks after 2+ years YOUR ROLE WITH THE COMPANY: • Own and oversee restaurant operations within assigned territory, providing hands-on leadership and full accountability for performance, people development, and results across all concepts, • Lead, hire, train, and develop General Managers and leadership teams, with direct oversight of P&L performance, labor strategy, and financial results across all locations, • Manage and support new restaurant openings, including pre-opening planning, staffing, training, and operational execution, with responsibility for opening 3-5 units annually, • Establish and lead weekly operational meetings to set priorities, align expectations, and drive accountability, • Ensure consistent execution of opening, closing, and daily operating standards, service excellence, and brand hospitality expectations across all locations, • Develop, implement, and maintain SOPs, training tools, and location-specific resources to support operational consistency and scalability, • Partner with HR for recruiting, hiring, onboarding, and ongoing leadership development initiatives, • Oversee operational systems and tools, including POS platforms, leveraging data to identify trends and drive performance improvements, • Maintain compliance with all health, safety, and workplace standards across the organization, • Execute sales and profit plans through labor optimization, cost control, scheduling and payroll oversight, and active participation in budgeting and forecasting BACKGROUND PROFILE: • 5+ years of Multi-Unit General Manager, Operations Manager, Service Director, or similar role, experience leading high-volume, full-service restaurants, including oversight of locations generating $10M+ in annual sales, • Experience overseeing 5+ restaurant locations simultaneously, • Ability to work primarily in-office in NYC, with willingness to travel a minimum of 20%, • Strong financial acumen with experience managing budgets, labor targets, and cost controls to drive profitability, • Operationally disciplined with a track record of improving systems, SOPs, and guest experience standards, • Local NY Metro candidates only EOE – EQUAL OPPORTUNITY EMPLOYER