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  • Sales & Operation Specialist
    Sales & Operation Specialist
    2 days ago
    $21–$43 hourly
    Full-time
    Manhattan, New York

    About Liahan Tennis Liahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth. Position Summary The Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key Responsibilities • Serve as the primary point of contact for members and prospective clients, • Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales, • Manage client accounts, including package usage tracking, renewals, and follow-ups, • Drive membership renewals, package sales, and class enrollments, • Provide after-sales support and maintain high customer satisfaction, • Support sales and business development campaigns and track KPIs, • Assist with promotional materials and sales-related content, • Support partnership development, proposal preparation, and execution, • Bachelor Degree and Above, • Experience in sales, customer service, or business development preferred, • Competitive compensation: $21–$43/hour, • Bonuses, commissions, and sponsorship for OPT and H-1B visas, • Fast growth opportunities in a startup environment, • Discounted tennis lessons

    No experience
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  • Fitness Instructor
    Fitness Instructor
    1 month ago
    $45 hourly
    Part-time
    Manhattan, New York

    Job Title: Group Fitness Coach Company: Harlem Kettlebell Club (HKBC) Reports To: Studio Manager Location: Harlem, NY About the Role Are you an experienced, high-energy, professional, and community-driven coach with a passion for kettlebells and functional movement? The Harlem Kettlebell Club (HKBC) is looking for a dedicated Fitness Coach to lead our group sessions. At HKBC, we pride ourselves on creating an environment where every member feels "home, safe, seen, and heard." As a coach, you are the face of that mission, ensuring elite-level instruction, safety, and motivation. Primary Responsibilities 1. Elite Group Facilitation • Lead group fitness sessions with high energy, clarity, and professionalism., • Demonstrate exercises with impeccable technique to minimize injury risk., • Actively monitor and correct client form throughout the session to ensure safe and effective movement. 2. Client Engagement & Motivation • Inspire and push members through positive reinforcement, accountability, and genuine encouragement., • Address member questions and concerns promptly and professionally., • Escalate any significant client issues to the Studio Manager to ensure effective resolution. 3. Studio Excellence • Maintain a clean, safe, and organized training environment., • Ensure all equipment is cleaned and stored properly after use., • Punctuality: Arrival is required at least 15 minutes before class begins to greet members, write programming on the board, set up equipment, and connect music., • Attendance Management: Check in members as they arrive and perform a final audit of the attendance list after class to ensure 100% accuracy., • The 55-Minute Standard: Classes are a maximum of 55 minutes (50 minutes of programming + 5 minutes for cleanup, photos, and transition). Classes must end exactly at the :50 mark., • Post-Class Reporting: Class photos are due within 1 hour of the session ending., • Mandatory In-Person Team Meetings: Coaches attend 6 scheduled meetings per year., • Professional Attire: Wearing the mandatory HKBC coach shirt is required for all coaching sessions., • Programming Integrity: Programming must be written on the board before class and must align strictly with the online class description (e.g., no deadlifts in a squat-focused class)., • Proven experience leading group fitness classes (Kettlebell experience is a MUST)., • Strong communication skills and a "community-first" mindset., • Ability to demonstrate and coach complex movements with technical precision., • Punctual, reliable, professional, and highly organized. Harlem Kettlebell Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and members.

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