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Job Description Role: Customer Service Representative Pay Rate: $21/hr W2 Work Location: 1400 MERRILL LYNCH DR, Pennington, NJ, USA, 08534 (5 Days onsite) Department- 401k Retirement and Benefits Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions. • Training Hours – Monday through Friday 9am -5:30pm EST – Will follow schedule selected at offer time, once training is completed SHIFTS are listed in EST- first come first serve REQUIREMENT of 2 or more years of customer service experience and below skills. • Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information, • Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint is a REQUIREMENT, • Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment, • Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients, • Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise, • Positive attitude that embracing coaching as an opportunity to improvement in current role, • Ability to handle confidential matters and sensitive information in a responsible manner., • Ambitious and self-motivating Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week. Remote Work From Home Call Center Representative Agent - Part Time Market Re

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call center representative agent experience is not necessary. If you

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to

Ability to make appointments in GPMS/li/ulpRequirements/pulliMust have experience in a medical office setting, preferably in Cardiology/liliMust have the ability to multitask/liliComputer knowledge is a must/liliExperience with an EMR system is a plus/liliMust be well-spoken, friendly, and outgoing/

Become a part of our caring community The Grievances & Appeals Representative 2 triages Medicaid and AIP (dual) expedited cases and determines if a grievance or appeal is warranted by reviewing clinical documentation. This is an extremely high-volume, fast-paced role, with the responsibility of moving several cases per hour. We ask that you have proactive queue management, attention to changing processes, experience handling support requests across multiple workstreams, and effective communication with managers and team leads. Responsibilities Review and evaluate several cases per hour by identifying valid expedited Medicaid and AIP (dual) cases. Caseload volume varies; this is a significant high-volume role. Recognize urgent vs. routine cases and meet strict turnaround expectations (15–30 minutes). Conduct analytic reviews of clinical documentation to determine case validity, including investigative work to find the denial. Make outbound calls to members or providers to verbally acknowledge receipt of valid cases. Work closely with leadership, who will assign cases to appropriate team contacts once your investigations are complete and validity is determined. Stay current with frequently changing mentor documents and workflows. Monitor multiple workstreams and adapt quickly to process changes. Communicate gaps or issues and seek guidance as needed. Use your skills to make an impact YOUR SKILLS ARE KEY TO THE SUCCESS OF THIS ROLES REQUIRING FAST AND ACCURATE DECISION MAKING. Required Qualifications Must live in the Central or Eastern time zone 1+ years of customer service experience 1+ years of experience in the healthcare industry or medical field Must have experience with production and meeting metrics Intermediate experience with Microsoft Office programs (including Word, Excel, Outlook, and Teams) and comfortability working across multiple software systems Demonstrated ability to manage a high-volume, rapidly changing workload while remaining self-sufficient, managing shifting priorities, and adapting to new processes without disruption Preferred Qualifications Associate or bachelor's Degree Previous inbound call center or related customer service experience Prior experience with grievance and appeals Previous experience processing medical authorizations Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish Prior experience with Medicare or Medicaid Knowledge of medical terminology Required Training Schedule Starting June 29th, virtual training will begin day one and last for approximately four (4) weeks. Training will be held Monday through Friday and will follow a schedule between 8:00 am – 5:00 pm (Central or Eastern Time). Training hours will be communicated prior to the start date. Attendance is vital for success; no time off is allowed during training and is limited within the first 180 days. Required Work Schedule Following training, must be able to work 11:30 am – 8:00 pm (in your CST/EST time zone), Tuesday through Saturday, with alternating holidays and overtime as needed. Hours are subject to change based on business needs. Must commit to working within the department for a minimum of eighteen (18) months. Work at Home Guidance At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Associates who live and work from Home in the state of Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole‑person well‑being. Associate benefits include medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See https://www.humana.com/legal/accessibility-resources?source=Humana_Website. #J-18808-Ljbffr

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week. Remote Work From Home Call Center Representative Agent - Part Time Market Re

You've seen our trucks, maybe seen us on Facebooknow, you've got the chance to join the team! We're on the hunt for a self-motivated customer service rockstar to join our call center team.

Company : Highmark Inc. Job Description : JOB SUMMARY This job provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ensuring adherence to the health plan's state and federal multiple drug benefit design offerings. The incumbent responds to physician and pharmacy network provider inquiries concerning oral, injectable and infusion medication requests, and drug claim edits/prior authorizations. By reviewing member claims history, clearly defines the medical necessity of non-formulary and prior authorization medication exception requests. Interacts with pharmacy network providers to evaluate, educate and/or assist in addressing denied point of sale prescription claim transitions and coordination of benefits practices/procedures. ESSENTIAL RESPONSIBILITIES Communicate effectively with physician and pharmacy network providers to ensure that the needs of the provider and plan member are addressed in a courteous, helpful and timely manner. Interact with staff to implement processes and problem solves. Respond to drug benefit design inquires or exception requests and evaluate/direct daily workflow within the department. Prioritize requests for drug authorizations or denials. Review of prior authorization criteria for drug products. Recommend staffing adjustments necessary to appropriately maintain a level of high efficiency/productivity. Ensure adherence to call center turn around time requirements associated with DPW/CMS regulations. Take necessary steps to perform a complete and accurate evaluation of all non-formulary drug exception requests prior to approval, authorization or claim override. Search member claim history profile and recommend formulary alternatives wherever feasible. Contact physician network provider to obtain necessary and/or additional information when necessary. Consult with staff clinical pharmacist for guidance and assistance as necessary. Document all authorizations and denials completely, accurately, and in accordance with timelines as defined by state and federal regulations to insure appropriate notification issuance to prescribing physician and impacted member. Populate all authorization and denial information fields within the OnBase information system. Enter all authorizations into the Argus IPNS information system to allow claim adjudication. Complete other assigned duties as specified. Identify and report improper coordination of benefit billing practices through paid clams review. Participate as pharmacy representative in onsite member appeals and grievances sessions. Serve as a resource for technical staff. Other duties as assigned or requested. QUALIFICATIONS: Minimum High school diploma or GED Experience in pharmacy prescription claims processing/submission/payment. Preferred Associate degree Pharmacy technician certification certificate Experience working in a managed care medication formulary management environment Working knowledge of retail pharmacy and/or third party prescription procession Strong background and understanding of medications and formulary terminology Pharmacy technicians must be familiar with multiple Medicaid drug benefit design offerings and rules/regulations across multiple states. They must also be familiar with Medicare drug benefit design offerings that may differ by state, while being familiar with applicable federal rules/regulations that remain consistent throughout the nation Skills Excellent computer skills such as working knowledge of Microsoft Outlook, Word, OnBase Excellent interpersonal, communication and attentive listening skills Strong organizational skills, detail oriented Demonstrated excellence in communication skills Demonstrated ability to work well with others Demonstrated ability to work in a fast paced, multi-task environment SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? No Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.01 Pay Range Maximum: $24.19 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J276611

Customer Service / Remote] - Anywhere in U.Home Office Equipment Reimbursement - As a Call Center Representative at C2Q Health Solutions, you will: Handle a high volume of inbound and outbound calls to assist customers with inquiries and concerns; Provide excellent customer service by actively liste

Customer Service / Remote] - Anywhere in U.Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a t

Cardiology Consultants of Philadelphia (CCP) is a professional medical organization committed to the healing mission of Medicine and is part of a national cardiology platform, Cardiovascular Logistics (CVL).Together, we share the same mission to provide our patients with the highest quality cardiova

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military st

Call Center Bilingual Insurance Sales Trainee/Sales Representative. Pay Range: For a Bilingual Insurance Sales Representative is $15. Bilingual in English and Spanish preferred (but not required).

Job DescriptionStarting at $44,100 MAJOR FUNCTION Under the general supervision of the Project Director of Nurse Practitioner Residency Program, provides clinical services defined within the New Jersey Board of Nursing guidelines for Nurse Practitioners. Performs medical functions in accordance with legal and judicial mandates; completes job duties to meet state and federal standards and regulations as well as Henry J. Austin Health Center (HJAHC) policies and procedures. May perform additional related duties as required. ESSENTIAL FUNCTIONS • Manages a panel of patients and works to maintain advanced access scheduling and continuity of care for his/her patient panel., • Works collaboratively with a clinical team, which may include a nurse, medical assistant, receptionist, behavioral health counselor and clinical pharmacist, to manage the continuity patient panel. This includes active participation in mandatory daily team huddles., • Develops patient treatment plans and/or explains treatment plans as formulated to patients, taking into consideration any cultural, linguistic, financial, educational, health literacy, accessibility or other patient factors that might affect communication and patient engagement in shared decision-making and adherence to treatment plans., • Diagnoses and treats patients utilizing best-practices techniques for preventive screenings, history taking, physical examination and diagnostic testing as appropriate. Performs medical decision-making in accordance with HJAHC clinical guidelines and guidelines established by the New Jersey Board of Nursing., • Maintains an awareness of interactions of medications and advises patient of need for medication and results of non-use of medication., • Actively participates in ongoing learning to build medical knowledge base, including participation in provider meetings., • Maintains complete and adequate medical charts; follows HJAHC procedures for documentation and coding to ensure appropriate billing., • Participates in quality and clinical peer reviews and serves on quality and clinical committees as appropriate., • Monitors and supports the activities of any students assigned to the respective department., • Provides professional direction to other medical and nursing personnel., • Greets and interacts with all patients, colleagues, community partners or the public via any medium in a professional manner; promotes positive patient and community relations., • Engages in ongoing learning as required to provide trauma-informed care in an integrated behavioral health team-based care model., • When appropriate, determines the need for physician collaboration, specialty referral, and/or emergency room consultation/evaluation. ADDITIONAL RESPONSIBILITIES:, • Provides on-call telephone coverage to be shared equally among designated medical staff., • Position requires Saturday coverage at a maximum frequency of one time per month. Performs other duties and assumes other responsibilities as apparent and/or as assigned by the Project Director of Nurse Practitioner Residency Program, • . Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: • Master of Science in Nursing or Doctor of Nursing Practice from an accredited educational institution, Nurse Practitioner board certification by the American Association of Nurse Practitioners or the American Nurses Credentialing Center. LICENSURE AND/OR CERTIFICATIONS: • Must be qualified to obtain current and valid NJ Nurse Practitioner licensure, CDS and DEA licensure., • Valid NJ Nurse Practitioner licensure, CDS and DEA licensure must be obtained within one year of hire, • Valid National Provider Identification (NPI) number KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Capable of working with computers, software applications and other IT platforms or tools suitable for the health care environment., • Good health and freedom from disabling physical and mental conditions which would impair the proper performance of the required duties or which might endanger the health and safety of oneself or others., • Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication., • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities., • Committed to providing evidence-based, patient-centered care to HJAHC’s population of uninsured and underserved patients in the greater Trenton Community., • Willing and able to collaborate with and supervise the work of nurse practitioners, physician assistants and students as appropriate., • Flexible and collaborative, able to work well in a team-based care setting; must have excellent interpersonal and communication skills. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. Powered by JazzHR vl5MgucoS3

Job Description ome join the Modway family! We’re a team of passionate individuals with a unique company culture and dynamic work environment. With warehouses strategically located on both coasts, we aspire to bring joy to the modern home with furnishings for every room in the house. Modway is seeking a Customer Service Representative with a passion for ensuring that customers’ needs are satisfied through effective communication and support. organization. The position will work on-site at our Corporate Office located in East Windsor. Essential Duties & Responsibilities: Resolves customers’ most pressing questions and concerns in a courteous, helpful, and knowledgeable manner in all areas of the Customer Experience value chain (i.e Order Entry, Customer Calls, Shipping, and Customer claims) Research and diagnoses issues that resolve customer concerns to ensure a high level of retention and satisfaction Follows the Customer Experience E-Commerce procedures and compliance requirements while exhibiting efficient workplace productivity and time management skills. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents the CRM database. Experience & Competencies: Must have a minimum of 2 years current Customer Service experience at a call center operations -environment resolving customers' concerns Must have 1 year current work experience using a CRM software Ability to learn and adapt to new processes quickly Strong work ethics and eager to learn Team player and work well with others at all levels of the organization Maintains positive attitude when facing change in a fast paced environment Strong problem-solving skills and the ability to think analytically Excellent communication skills both written and verbal Modway offers competitive market compensation, paid lunch, federal and company holidays (12 to 15 holidays a year) benefits including medical, dental, vision, flexible spending account, AFLAC, 401K, employee discount, and PTO. Modway is an equal opportunity employer and will not discriminate against any applicant for employment by race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Company DescriptionModway supplies the furniture and design trade with over 10,000 SKUs stored in our strategically located east and west coast warehouses totaling more than 1 million sq ft of dedicated space.Modway supplies the furniture and design trade with over 10,000 SKUs stored in our strategically located east and west coast warehouses totaling more than 1 million sq ft of dedicated space.

Job DescriptionStarting at $126,400 MAJOR FUNCTION Under the general supervision of the Chief Medical Officer, functions as a consultant and specialist in a medical specialty; fulfills clinical responsibilities in accordance evidence-based best practice standards. Performs medical functions in accordance with legal and judicial mandates; completes job duties to meet state and federal standards and regulations as well as Henry J. Austin Health Center (HJAHC) policies and procedures. May perform additional related duties as required. ESSENTIAL FUNCTIONS • Manages a panel of patients and works to maintain advanced access scheduling and continuity of care for his/her patient panel., • Works collaboratively with a clinical team, which may include a nurse, medical assistant, receptionist, behavioral health counselor and clinical pharmacist, to manage the continuity patient panel. This includes active participation in mandatory daily team huddles., • Develops patient treatment plans and/or explains treatment plans as formulated to patients, taking into consideration any cultural, linguistic, financial, educational, health literacy, accessibility or other patient factors that might affect communication and patient engagement in shared decision-making and adherence to treatment plans., • Diagnoses and treats patients utilizing best-practices techniques for preventive screenings, history taking, physical examination and diagnostic testing as appropriate. Performs medical decision-making in accordance with HJAHC clinical guidelines., • Participates in quality and population health initiatives at the continuity panel and practice level as required to ensure acceptable patient care outcomes, • Maintains an awareness of interactions of medications and advises patient of need for medication and results of non-use of medication., • Actively participates in ongoing learning to build medical knowledge base, including participation in provider meetings., • Maintains complete and adequate medical charts; follows HJAHC procedures for documentation and coding to ensure appropriate billing., • Participates in quality and clinical peer reviews and serves on quality and clinical committees as appropriate., • Monitors and supports the activities of any students assigned to the respective department., • Provides professional direction to other medical and nursing personnel., • Greets and interacts with all patients, colleagues, community partners or the public via any medium in a professional manner; promotes positive patient and community relations., • Engages in ongoing learning as required to provide trauma-informed care in an integrated behavioral health team-based care model. ADDITIONAL RESPONSIBILITIES:, • Provides on-call telephone coverage to be shared equally among designated medical staff., • Position requires Saturday coverage at a maximum frequency of one time per month., • Performs other duties and assumes other responsibilities as apparent and/or as assigned by Chief Medical Officer. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: • Completion of an accredited allopathic or osteopathic medical education program required, completion of an accredited medical residency training program required, • Board eligible or board certified in medical specialty LICENSURE AND/OR CERTIFICATIONS: • Must hold current and valid NJ medical licensure, CDS and DEA licensure. KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Capable of working with computers, software applications and other IT platforms or tools suitable for the health care environment., • Good health and freedom from disabling physical and mental conditions which would impair the proper performance of the required duties, or which might endanger the health and safety of oneself or others., • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication., • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities., • Committed to providing evidence-based, patient-centered care to HJAHC’s population of uninsured and underserved patients in the greater Trenton Community., • Willing and able to collaborate with and supervise the work of nurse practitioners, physician assistants and students as appropriate., • Flexible and collaborative, able to work well in a team-based care setting; must have excellent interpersonal and communication skills. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. The working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. Powered by JazzHR OR2W5CexMO

Use the Call Center Member Connect Five Step Process as a framework for each member call. Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs wo

The Agent, Customer Success will support FMC's Call Center operations. Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.

Customer Service Representative in Jacksonville, FL, Chandler, AZ, or Pennington, NJ, apply. Customer Service Representative in Chandler, AZ, Jacksonville, FL, and Pennington, NJ!. Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries