Offres call center representative à Newark, New JerseyCréer des alertes d'emploi

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. Bilingual in Spanish $17.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. What you get: • Full-time Employment with Benefits day one including paid Holidays., • $16.50/hr. training rate, • Bilingual in Spanish $17.50/hr. (after training), • Paid Training, • Must be at least 18 years of age or older., • Must have a High School Diploma, or equivalent., • Must be able to submit to a background check and drug test. As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems., • Identify customer needs to ensure the customer is provided complete and accurate information., • Process required transactions via mainframe or web-based applications., • Submit research requests in a concise yet accurate manner., • Maintain a thorough knowledge of the company and client programs, policies, and technology., • Communicate effectively in a warm and empathetic manner., • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals., • The ability to convey complex information in clear and concise terms to ensure customer understanding., • Strong work ethic., • Effective and accurate written and verbal communication skills., • Effective problem-solving skills., • Customer Service Experience., • Can navigate multiple applications and research solutions with ease, • Love helping people and guiding them to the best solution for their issue, • Are excited by innovative technology, • Provide calm conflict resolution and problem solving for frustrated customers, • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers, • Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr. and $17.50/hr. for bilingual in Spanish. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

Plumbing Technician & Support Professional Come join the TOTO USA Family! The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation. TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation. Perks of the job, · Excellent benefit package which includes medical, dental, vision, and life insurance. · Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation · Collaborative, dynamic work environment within a fast-paced awesome company MAJOR FUNCTION: Plumbing Technician & Support Professional performs tasks in the after sales service of products based on verbal and written instructions such as but not limited to Standard Operations Procedures (SOPs), Standard Inspection Procedures (SIPs), Work Orders (WO’s). TOOLS AND EQUIPMENT: May include, but not limited to: hand tools, power tools, company van, storage unit, parts kits, voltage meter, testers, water valves, electronic components, after service manuals, company tablet, company phone, company gps, cameras, PPE, safety kits, disposal materials, etc... MATERIALS: May include, but not limited to: Contact with: ABS plastic parts, silicone rubber parts, brass and stainless steel parts, cardboard boxes, wooden pallets, adhesive labels, vitreous china products. Contact with oil lubricant/preservative as well as powder mold release/preservative on vendor parts. Utilizes Windex, alcohol, acetone, Loctite, silicone oil, silicone grease and cleaners such as Lysol. ESSENTIAL DUTIES AND RESPONSIBILITIES: • PLUMBING TECHNICIAN & SUPPORT PROFESSIONAL MAIN DUTY - Performs repairs on Washlets, Neorest, or any TOTO products in the field., • MAIN DUTY - Call Center / Handles inbound customer calls, follow ups, scheduling, troubleshooting, etc., • Handles Tech Service email queues / chat queues as needed., • Showroom visiting, making a relationship, responding their inquiry, • Must be able to travel on behalf of TUS. USA / Canada – Inspection / Repair / Other, • Follows all company policies and procedures, including, but not limited to the employee handbook., • Must locate, read, understand, and follow SOP’s, SIP’s, and/or WO’s., • Performs duties outlined in work instructions such as SOP’s/SIP’s., • May work with raw materials in the process., • Assembles/Inspects various parts in accordance to SOPs/SIP’s., • Maintains accurate inventory count as appropriate in process., • Performs quality checks during the process as outlined in SOP/SIP., • Maintains good housekeeping practices (safe, neat, and orderly work area per 5S program), follows all safety rules and abides by all applicable local, state and federal laws and regulations. Follows and supports ISO related activities, and encourages other associates to follow ISO recommendations., • Assists with training personnel as needed., • Performs other duties as assigned., • Actively contributes to continuous improvement within their area as well as the After Service Department. EDUCATION AND EXPERIENCE: High school diploma, GED or equivalent with a minimum of 3 years mechanically related experience (Plumbing / HVAC / Electronic Repairs / etc.). Must be able to use the Windows platform and all related programs. Must possess basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals). Ability to read and comprehend basic written instructions and procedures. PHYSICAL REQUIREMENTS: The physical demands of a Plumbing Technician & Support Professional described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Technical Support Specialist regularly required to stand, use hands to finger, handle, twist or feel; and reach with hands and arms., • Frequently required to walk; stoop, kneel or crouch; and speak or listen., • Frequently required to operate a vehicle for an extended amount of time, maintaining an acceptable driver’s abstract., • Lifting as required in job and SOP, • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Where appropriate the use of personal protective equipment (PPE) including, but not limited to, hearing protection, hard hats, disposable gloves, shoe covers, safety vest, safety shoes, and company uniforms/hats., • Repetitive bending/pulling., • Repetitive movements of fingers, hands, wrists and arms., • Ability to lift fifty pounds repeatedly., • Ability to protect a customer’s property, sanitation, and disposal of hazardous material (bio / electronic). WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment consists of an indoor office facility with limited heat in winter, not air conditioned in summer. Summer heat is moderate. Outdoor customer household. Minor exposure to odors from lubricants/preservatives as well as fumes from gas operated vehicles. Moderate noise levels are present. Job requires the use of personal protective equipment (PPE) that may include, but not limited to; protective gloves, ear plugs, safety glasses, protective sleeves, and safety shoes. Minimal possibility of accidents of a minor nature requiring first aid. Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned. TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.

Guest Services Liaison/Staff Asst Location: NYC, NY 10065 Shift: Monday - Friday, 12 pm- 8 pm, includes weekend rotations. Summary: Provides current information concerning patient location to visitors, telephone inquiries, and staff. Greets visitors and patients, and directs them to various areas of the Center. Monitors the elevators in New Memorial and the lobby area and explains the visiting policy to visitors. Provide clerical and administrative support to the Director of Patient Relations. Essential Duties: • Investigates and provides information regarding the current location of patients through the use of MSKCC systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH., • Performance Expectations: Identifies urgent calls and hand-delivers messages immediately or uses the paging system., • Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls and pages them when appropriate., • Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff., • Provides immediate assistance/management of inquiries when appropriate., • Determines the nature of the request for patient location information by asking questions of the caller, visitor, or patient., • Locates patient through use of available resources (e.g., MSKCC systems, Admitting Office, Urgent Care)., • Directs the caller/visitor to the correct phone number/room., • Transfers the call to patient by clearly stating to caller that call will be transferred and giving direct number to caller., • Always honors confidentiality of blocked information by telling caller or in person inquirer there in no information on a patient with that name., • Informs other departments of changes with appropriate (e.g., informs Admitted Office if patient's room has been changed)., • Investigates and provides information regarding current location of patients through use of MSKCC systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH., • Identifies urgent calls and hand delivers messages immediately or uses the paging system., • Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls and pages them when appropriate., • Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff., • Provides immediate assistance/management of inquiries when appropriate., • Determines nature of the request for patient location information by asking questions of caller, visitor, or patient., • Locates patient through use of available resources (e.g., MSKCC systems, Admitting Office, Urgent Care)., • Directs caller/visitor to correct phone number/room., • Transfers call to patient by clearly stating to caller that call will be transferred and giving direct number to caller., • Always honors confidentiality of blocked information by telling caller or in person inquirer there in no information on a patient with that name., • Informs other departments of changes with appropriate (e.g., informs Admitted Office if patient's room has been changed)., • Directs waiting family and friends to conference rooms when necessary (e.g., distraught/highly emotional or large families, surgeon request)., • Acts as a welcoming resource for all visitors to the Center., • Gives clear and accurate directions/information on location and functions of relevant departments and staff., • Informs visitors or relevant policies and procedures such as hours and privileges of visitation., • Directs visitors to local facilities (e.g., hotels, restaurants, garages) for visitor convenience using available resources (e.g., menu book of restaurants, hotel guide). Required Skills & Experience: • Two to four (2-4) years of experience required. -Intermediate Verbal Communication Skills. -Intermediate interpersonal skills. -Beginner computer skills. Required Education: • HS Diploma/GED required.

Job Summary We are seeking a dedicated and customer-focused Customer Service Professional to handle incoming and outgoing calls. The ideal candidate will deliver excellent service by assisting customers, resolving issues, and ensuring a positive experience with every interaction. Key Responsibilities • Answer incoming calls and respond to customer inquiries in a timely and professional manner, • Make outbound calls as required, • Resolve customer complaints effectively and efficiently, • Provide basic technical support and guidance to customers, • Schedule appointments and maintain accurate records, • Document customer interactions and update systems accordingly, • Perform additional tasks and assignments as needed Required Skills & Experience • Minimum 2 years of experience in a call center or customer service role, • Bilingual (as required by facility), • Strong verbal and written communication skills, • Excellent active listening skills with attention to customer needs, • Strong problem-solving abilities to identify issues and deliver solutions, • Comfortable handling high call volumes, • Proficient in basic computer applications and systems Core Skills • Call Center Operations, • Answering Phones, • Scheduling Appointments, • Customer Inquiries Handling, • Bilingual Communication Benefits: Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job Description: WHY CHOOSE US? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. We are seeking a Part-time On-Call Emergency Communications Center (ECC) Representative (Dispatcher) to work in our New York, NY location. Position is 16 hours per week. Shifts are variable--days, nights, weekend or overnight. Must have open, variable availability (will not work for someone with a full-time, 40 hours/week job). WHAT YOU NEED TO KNOW (Job Overview): Under general supervision, the Emergency Communications Center Rep. coordinates and serves as a resource for daily operations of a program or service. Act as a liaison between program or service and its internal and external partners. Provide support, development and/or leadership guidance to all volunteers. Specific Responsibilities: * Coordinate telephone dispatch (taking calls from the public, fellow Red Cross employees, Red Cross volunteers, as well as fire/police/911 dispatchers). * Coordinating emergency responses. * Reporting and keepingdetailed records of services and calls. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Implement and coordinate the day-to-day functions that support program or service operations. * Develop workable program or service implementation plans. * Support leadership in coordinating casework activities. Respond to general inquiries. Schedule and coordinates requests for community-based presentations. * Participate on small scale projects which require researching issues, information, data collection, and development of recommendations. * Support leadership in coordinating educational and outreach programs. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalentrequired. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrate attention to detail, accuracy and thoroughness. Prioritize and plan work activities. Able to deal with frequent change, delays, or unexpected events. Maintain confidentiality and work with integrity and ethics. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Ability to work on a team. PAY INFORMATION: The salary range for this position is (New York): $25.00 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an ___ partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit___ to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: ___

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. You can do this part-time or full-time * Enjoy free samples from our

Job Title : Bilingual Call Center Representative Location : New York, NY 10004 Duration : 02+ months Education : High School Diploma or general education degree (GED). Active listening providing full attention to callers to understand their concerns and needs.

Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role, 35 hrs/Week Description: Must have previous customer service and call center experience. Duties: Handles Heavy Incoming Call Volume.

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by

Strong Hourly Pay / Medical-Dental-Vision-Disability-Life / 401k with 6% match / PTO (22 days) / HSA-FSA - As a FT Call Center Representative, you will: Handle incoming calls from patients and healthcare providers regarding billing and insurance inquiries; Provide excellent customer service by activ

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

• Job Type: Officer of Administration, • Regular/Temporary: Regular The International Students and Scholar Office (ISSO) delivers expert guidance grounded in regulatory excellence and a deep commitment to serving Columbia's international community. ISSO also provides services to academic units and University staff who admit, appoint, employ, and work with international students, faculty members, and researchers. Homed in the Office of the Provost, the ISSO partners closely with schools and departments across Columbia's campuses, Human Resources, Office of the General Counsel, Public Affairs, and senior leadership to ensure institutional compliance and strengthen Columbia as a premier destination for education and research. Reporting to the Vice Provost for Campus Integration, the Executive Director leads the University's International Students and Scholars Office (ISSO), overseeing immigration advising and institutional regulatory compliance for a large population of international students, faculty, and research scholars. The Executive Director sets ISSO's strategic direction, ensures adherence to all applicable federal immigration requirements, and advances a holistic, University-wide approach to international student and scholar support and success. Responsibilities Leadership and Organizational Oversight Direct and guide all ISSO functions - across compliance, visa services, programming, IT and data analytics, and communications - fostering alignment, accountability, and cross-functional collaboration. Lead the development of training programs and talent strategies to build institutional capacity. Partner with the Office of the Provost on strategic endeavors related to the international student and scholar community. Provide direct leadership, management, and mentorship of ISSO staff. Communications and Operations Provide oversight of communications and operations. Ensure that all service delivery channels - including the ISSO websites, phone, Zoom, and in-person advising, and the call center - are consistently staffed, accessible, and deliver accurate, responsive, and empathetic support. Implement enhancements to systems, workflows, and service models to strengthen operational effectiveness and efficiency. Oversee ISSO's institutional messaging and communications strategy. Work in close partnership with the Office of the General Counsel, the Office of the Provost, and other academic and administrative units to ensure that communications, guidance, and service delivery reflect sound legal and institutional policy. Regulatory Affairs and Institutional Representation Serve as the University's senior representative on immigration policy and regulatory compliance. Act as the University's primary liaison on matters related to Columbia's international community to US government agencies, including the US Department of Homeland Security (DHS), US Department of Labor (DOL), and US Department of State (DOS), representing the institution in matters related to compliance, audits, and regulatory interpretation. A visible leader on campus, the Executive Director fosters strong relationships with international students and organizations, ensuring institutional responsiveness to the needs and concerns of Columbia's international community. In coordination with the Office of Public Affairs, serve as a point of contact for foreign consulates in New York, facilitating coordination on matters affecting Columbia's international students and scholars. Data and Reporting Provide oversight of ISSO's data systems, ensuring integrity, accuracy, and compliance across all records related to international students and scholars. Establish rigorous data validation, quality assurance, and audit protocols to safeguard sensitive information and maintain readiness for federal audits and institutional review. Oversee the collection, analysis, and presentation of institutional data on Columbia's international population, ensuring all adhere to legal, regulatory, and institutional standards. Ensure metrics on caseloads and reach of programming are readily available to allow for innovation and adaptation. Minimum Qualifications • Bachelor's Degree Required., • 8 plus years of progressive leadership and supervisory experience in international student and scholar services within higher education., • degree required, whether Master's, PhD, EdD, JD, or other advanced degree., • Expertise in immigration regulations, including F-1, J-1, H-1B, and other employment-based visa categories, along with knowledge of SEVIS compliance requirements., • Must have experience overseeing personnel and administrative operations, management of budgets/finance, technology systems, as well as strength in policy development and implementation., • Communication skills, to allow for straightforward and factual representation of ISSO on-campus and to a wider public., • Discretion, diplomacy, and a sense of humor are essential. Must be a US citizen or lawful permanent resident to comply with US Department of Homeland Security and Department of State regulations to potentially function as the campus Responsible Officer (RO) and Principal Designated School Official (PDSO). Preferred Qualifications * Graduate degree required, whether Master's, PhD, EdD, JD, or other advanced degree. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Con Edison is seeking part-time Customer Service Representatives to work in our Staten Island Call Center. Required to work part-time as a Customer Service Representative. Able to provide outstanding service in every customer encounter and be an effective communicator.

Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.Extensive phone experience and computer literate.

As a Temporary Call Center Representative, you will be responsible for handling inbound and outbound calls with clients while logging key information into the firm's system. This opportunity is ideal for individuals who are comfortable speaking with clients by phone, documenting conversations accura

Customer Service Professional who handles incoming and/or outgoing calls.Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.Extensive phone experience and computer literacy required.

New York City Health and Hospitals Corporation (NYC H+H) is seeking candidates for a position in the Corporate Payroll Operation (Central Office) located at 50 Water Street, 5th Floor, New York, NY 10004.The duration for this position is from April 20, 2026, to June 13, 2026.

Trustpoint has several immediate openings with a busy and collaborative legal services organization in Newark, NJ, in their search for a Legal Call Center Representative to join their onsite team on a long-term contract-to-possible hire basis. Conduct intake calls, gather case details, and enter dat

Customer Service Representative II-Specialty Property. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II. Minimum three years of customer service experience in the Property and Casualty Insurance industry and/or call center environment pref

Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.Extensive phone experience and computer literate.

Busy New York Hospital is looking for a Call Center Representative to join their internal Payroll Support Team.

Position Summary: We are seeking a customer-focused Call Center Representative to provide exceptional service and support to our shareholders. Responsibilities include handling inbound calls with professionalism, accuracy, and empathy, ensuring each customer interaction is managed with professionali

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information. The ideal Call Center Representative candidate must be confident and comfortable in multitasking (talking to custo

Call Center - Insurance Sales Representative/Sales Agent. Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank with scanned documentation in agency management system. Our Company: Confie and its family of companies - Freeway Insurance, Acceptance Insura

Call Center - Bilingual Insurance Sales Agent/Sales Representative.Requisition Number: CALLC035159.Location: Bloomfield, NJ 07003, USA.Lucrative bonus opportunities including performance-based bonuses and sales competitions.Continuous on-going training and mentorship.Growth-oriented culture with int

Now Hiring: Driven BDC/ Call Center Sales Representatives! Take Your Career to the Next Level with Planet Honda! Planet Honda part of the Lithia & Driveway family of dealerships, is searching for high-per Call Center, Sales, Sales Representative, Automotive, Skills.

Bilingual Call Center Representative (Healthcare Setting). We seeking a professional and customer-focused Call Center Representative for a healthcare setting. This role requires strong communication skills, bilingual proficiency (as required by the facility), and prior call center experience.

Customer Contact Center Representative Voya Financial. Do you thrive in a lively and dynamic call center? Are you looking to grow a long-term career where you build relationships and work in a team environment? If so, this role will afford you the chance to make a difference and build a career in f

Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. ANSWER PHONES, SCHEDULE APPOINTMENTS, BI-LINGUAL, CUSTOMER INQUIRIES, CALL CENTER REPRESENTATIVE. A prime candidate would have worked in a call center or in a customer service (

We are looking for individual to join our client's team as a Call Center Representative. Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally co

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Minimum 1 year experience in a call center environment; or. Strive for first call resolution, working to resolve member and provider issues as the point of contact. Customer Service Representatives (CSRs) are responsible for providing comprehensive high-quality service to all customers.

We are seeking a dedicated and customer-oriented Call Center Representative to join our team. Job Description: As a Call Center Representative, you will be the first point of contact for our patients. Previous customer service or call center experience is preferred but not required.

Minimum of 1 year of Call Center, Payroll, and Timekeeping experience required.

Simple Application, Immediate Hire.All Experience Levels Encouraged to Apply.Full Time, Part Time & Seasonal Openings Available.

Job Title : Patient Service Representative (Call Center) Location : New York, NY 10004 Duration : 2+ Months Education : High School Diploma or GED required Shift Details : 8:00 AM – 4:00 PM General Description: Seeking an experienced Bilingual Call Center Representative (Spanish) to handle custome

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families. The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Essential Job Functions: • The Residential Director is responsible for assisting the Senior Shelter Director with the day-to-day residential operations of the shelter program. Specific duties include but are not limited to:, • Assist the Senior Shelter Director with managing and administering the shelter program from a trauma informed perspective that focuses on client centered practice (CCP) and vicarious trauma., • Oversight of the operations supervisors and entire Client Service Specialist (CSS) team to monitor daily activities, residential safety, focus on maintaining CCP skills, assisting residents in a client centered/trauma informed manner, addressing clients’ immediate needs, maintaining a safe and healing environment within the facility and implementing regular team building exercises and coaching in pursuit of positive staff morale and to obtain staff buy in., • Oversight of the facility daily operations and adherence to safety standards., • Assist Senior Shelter Director with management and oversight of billing process including reaching expected utilization targets, managing expenses, monitoring of onsite resident resources; and accurate resident documentation (electronic and hard copies)., • Assist Senior Shelter Director with collaborations with internal departments to ensure the program runs efficiently (Training Department, Domestic Violence Administration, Human Resources, Development, Finance, Legal etc.) and developing partnerships with other community-based organizations, acting as a liaison to other organizations., • Mediate onsite disputes, de-escalate heightened incidents strategically, and address grievances from a trauma informed perspective., • Recruit, hire, coach, mentor and supervise residential staff, which includes understanding and responding to vicarious trauma (both for self and for staff members)., • Provide high quality bi-weekly individual and monthly group supervision to Supervising Residential Specialist staff that is reflective and prioritizes improvement of client centered practice skills and includes discussions about vicarious trauma., • Develop, implement, maintain and perform quality reviews of applicable workflows for team member roles as it relates to schedules, shift tasks, intakes, registration, unit inspections, fire drills, discharge processes, program activities and personnel related tasks., • Identify areas of improvement within the supervisory and CSS team and develop viable solutions/plans to implement under the direction of the Senior Shelter Director., • Ensure the SRS and CSS schedule, trainings and certifications are tracked and maintained in accordance with agency and regulatory standards, including appropriate use and training of the temporary help agency employees., • Complete annual staff performance evaluations and develop staff professional development plans by utilizing the agency’s performance management tools., • Partner with Facilities Property Management (FPM) team, under the leadership and guidance of the Senior Shelter Director, to ensure that any health and safety concerns are highlighted, entered into the work ticket system, and resolved in a timely fashion., • Other related duties as assigned. Secondary Job Functions: • Provides direct supervision to Supervising Residential Specialist, • Total Staff: (2) Qualifications Requirement: • Graduate degree in a Human Services or related field, plus a minimum of four years relevant experience operating a facility/and or working with domestic violence survivors. Must include at least one year of supervisory experience., • Bilingual Spanish a plus Knowledge and Skills: • Knowledge of Microsoft Word and Excel, good oral and written communication skills, • Knowledge of and sensitivity to domestic violence, child abuse and neglect and sexual abuse, • Ability to maintain appropriate professional boundaries with residents and staff, • Utilization of Client Centered Practice (CCP) skills, • Ability to use neutral and non-judgmental language when responding to clients, • Understanding and responding to vicarious trauma, • Ability to engage with clients using a trauma informed perspective · Full time, some nights and weekends, On-Call, City-Wide Travel If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $67,600 to $76,500 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

Job Description Remote - Candidate needs to live in Tri- State Area of NY Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job DescriptionCompany Description About NYPCC New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Continuing Education Opportunities Available, • Professional Development through NYPCC Academy, • Amazing Workplace CultureJob Description, • Answer all inbound calls with professionalism and customer service framework communication., • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed, • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls), • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery., • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors., • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed., • Complete Call Center task assignments provided by management team, • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals., • Maintain confidentiality and always comply to HIPAA regulations., • Assist with intake calls for case management as needed for coverage and staff call outs., • Provide support to the clinical team and chart maintenance as needed., • Perform other duties and tasks as assigned by Senior Clerical Team, • Perform other related duties and tasks as assigned by the Call Center Supervisor.Qualifications, • Must be fully Bilingual in English and Spanish, • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required., • High School Diploma or equivalent is required, • Must be proficient in MS Office (Outlook, Word, and Excel), • Must have the ability to learn new software, • Possesses the personality and demeanor to work with difficult clients, • Must be detail-oriented and have the ability to multi-task, • Must be a team player, • Thrives under pressure in an outpatient client environment, • 1 form of picture ID (non-expired), • Unexpired passport: OR, • Driver’s License AND Social Security Card; OR, • State ID Card AND Social Security Card Additional Information • This is a FULLY REMOTE POSITION, • Schedule Options:, • Tues-Sat, • Sun-Thurs, • Must be willing and able to travel to Bronx clinic for a 30 day onsite in person training period before transitioning into fully remote., • MUST LIVE IN THE TRI-STATE AREA, • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism. Compensation commensurate with experience and qualifications. NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Description Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches., • Ensure organizational compliance with federal, state, and local environmental, occupational health, life safety, and facilities regulations; manage resolution of violations issued by regulatory agencies., • Investigate health and safety incidents, including injuries, accidents, and property damage; analyze root causes, severity, and costs; and recommend corrective and preventive actions., • Lead and coordinate responses to regulatory inquiries, legal requests, and law enforcement matters related to health, safety, and facility operations, including review of security video footage as needed., • Serve as the primary coordinator for emergency response efforts involving fires, power outages, gas leaks, hazardous material exposure, severe weather, and other critical incidents and weather relatedweather-related planning., • Provide on-call response to urgent environmental and life safety issues outside of normal business hours and promptly notify senior leadership as required., • Conduct routine inspections of facilities, equipment, and operations to identify hazards and ensure compliance with environmental and occupational health and safety standards., • Develop, implement, and maintain disaster preparedness plans, emergency action plans, site safety plans, and related documentation in alignment with regulatory requirements and best practices in partnership with site leaders, • Support safety planning for large construction, renovation, and maintenance projects through risk assessments and safety program development., • Respond to and investigate employee safety concerns and complaints to identify hazards and recommend mitigation strategies., • Advise executive leadership and management on safety, risk management, and regulatory compliance matters., • Monitor changes in applicable laws, regulations, and industry standards and integrate requirements into organizational policies and procedures., • Develop, coordinate, and deliver safety-related training programs and educational materials to appropriate staff., • Act as liaison with regulatory agencies and prepare required reports, documentation, and compliance updates., • Develop procedures and metrics to monitor and evaluate the effectiveness of safety and risk management programs Required: • Bachelor’s degree preferred in safety, engineering, physical sciences, or a related technical field; or equivalent combination of education and relevant experience., • Minimum of two (2) years of professional experience in occupational health and safety or a closely related field., • Demonstrated experience with emergency response and the ability to maintain current First Aid and CPR certifications., • Working knowledge of OSHA regulations, health standards and best practices, including 29 CFR 1910, and experience with Workers’ Compensation case management., • Familiarity with New York State HERO Act requirements., • Strong written, verbal, and presentation skills, with the ability to communicate technical information effectively., • Ability to work independently, manage time effectively, and prioritize multiple tasks in a fast-paced environment., • Proven investigative, analytical, and problem-solving skills, including conducting incident investigations and job hazard analyses., • Proficiency with current computer and mobile technologies and familiarity with standard safety and health tools used for risk assessment and improvement., • Ability to build effective working relationships with internal and external stakeholders., • Ability to travel throughout the five boroughs of New York City. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $75,000.00 - $88,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center