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Job Description Are you a friendly and service-oriented professional with excellent communication skills? Do you excel at multitasking and problem solving? We’d like to welcome a Call Center Representative (Member Contact Center Representative I) responsible for servicing our members’ needs by providing friendly, prompt, and efficient service to our Member-owners over the phone or online. REQUIREMENTS & RESPONSIBILITIES • Provide support and information to the Credit Union’s current and potential members., • Responsible for managing large amounts of inbound and outbound calls with a smile in your voice., • Accurately perform transactions, provide information, and conduct account maintenance and research, while providing the highest level of service., • Maintain a friendly and positive composure in all levels of communications., • Respond to callers regarding all Credit Union products and services inquiries over the phone., • With direction from leadership, use sound judgement while balancing Membership loyalty with a dedicated focus on protecting Credit Union assets. Note: LBS Financial is normally open for business Monday – Saturday. Your individual department needs may vary and you will be provided a specific work schedule based on business needs. In order to accommodate the needs of our Membership, it may be necessary to adjust individual work schedules to meet the needs of the department and our Membership. EDUCATION & EXPERIENCE PREREQUISITES • High School graduate or equivalent., • Pleasant personality and phone voice, including excellent telephone manners and technique., • Ability to learn quickly., • Ability to use online computer terminal and standard office equipment., • Ability to multitask., • Ability to retain simple and complex Credit Union policies and procedures., • Call Center experience preferred., • Customer service experience preferred. BENEFITS & TOTAL REWARDS • Critical Illness, Accident Insurance, and Hospital Indemnity, • Healthiest You Teladoc Services, • Employee Assistance Program, • PTO and Sick Time, • 401(k) and Roth(k) Retirement Plans, • Opportunity to qualify for fully funded Pension Plan, • Educational Reimbursement, • Paid Volunteer hours, • Loan discounts and free branch services, • Discount entertainment, movie tickets, travel, car rentals, and much more, • Wellness Benefits start 1st of the month following 30 days of employment PAY RANGE In accordance with California’s Pay Transparency Act, the expected salary range for this position is between: $19.75 - $22.00 Actual pay will be determined based on a candidate’s specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law. External Candidates: As part of our screening process, LBS Financial conducts background investigations on candidates who are extended an offer and who agree and authorize us to do so. This investigation will include: • Employment Verifications - Employment Dates & Job Titles, • Credit Report, • Criminal Records Search, • Social Security Search, • Governmental Registries Search Additionally, candidates must be eligible to be bonded through a fidelity bond to cover employee loss and risk. Internal Candidates: As an Employer of Choice, LBS Financial strives to support our employees’ career growth and encourage employees to apply for job opportunities for which they believe they are qualified. The Credit Union may interview outside as well as internal candidates. For additional information about our Credit Union and to apply for this opportunity, please visit our website at www.lbsfcu.org/careers. Equal Opportunity Employer.

Job Description JOB DESCRIPTION Responsible for performing customer service function by handling all travel arrangements and responding to all travel related inquiries in order to meet customers’ needs and promote. Principal Accountabilities 1. Performs Customer Service Functions, 2. Performs General Administrative Functions SKILLS AND QUALIFICATIONS REQUIRED: 1. Japanese/English bilingual • Japanese – Proficient, • English – Read, Write, Speak 1. Ability to work 8 hours shifts, and work weekends and holidays, 2. Good dependability record, 3. Ability to operate interactive computer terminals and telephone equipment such as handsets and headsets for long periods of time, 4. Excellent verbal communication skills, 5. Reading comprehension skills, 6. Interpersonal skills, 7. Listening skills, 8. Analytical skills

Job DescriptionCall Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are committed to upholding the highest standards of Excellence and Justice, we are United in our dedication to achieving the best outcome for our clients. Training & Work Schedule (Includes Holidays & Weekends) • Training Schedule:Monday - Friday from 8:30am - 5:30pm (3 weeks), • Shifts Days: Tuesday -Saturday,Sunday - Thursday, or Thursday - Monday, • Shifts:12:00pm - 9:00pm, 3:00pm - 12:00am Accountable for • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard., • Work with the firms intake management team to determine viability of potential cases., • Be a closer, someone who can entice clients and relate to them and encourage them to sign on with our firm., • Deliver customized, targeted sales strategies to ensure monthly goals are met. Qualifications • Minimum of two years experience in sales, customer service, or call center., • Strong communication skills required, including the ability to be empathetic yet persuasive., • Ability to multi-task and type at least 40 wpm while speaking with potential clients., • Competitive and motivated to surpass set goals. Compensation • $25.00 - $30.00 per hourdepending on experience, plus monthly bonus incentives Benefits • Bonus eligible when targets are met., • Paid time off and paid holidays., • Opportunities for growth and advancement., • Team outings and sponsored events., • Referral bonus program., • Firm-paid Medical HMO with affordable HMO and PPO upgrades., • Low-cost Dental and Vision plans., • Paid Life and AD&D insurance., • 401k., • FSA (Flexible Spending Account)., • EAP (Employee Assistance Program)., • Pet Insurance.Strive for Excellence. Foster Unity. Fight for Justice.Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment. #zr

Job Description Specialized Recruiting Group is seeking a Customer Service / Call Center Representative for a fast-paced manufacturing company in the City of Industry. This is an excellent opportunity for a customer-focused professional who enjoys working in a busy environment, solving problems, and providing exceptional service. The ideal candidate will be organized, detail-oriented, professional, and comfortable handling a high volume of customer inquiries while accurately documenting information and coordinating with internal departments. Pay: $21.00–$23.00 per hour, DOE Key Responsibilities • Answer incoming customer calls and provide prompt, professional assistance with questions, concerns, and product-related inquiries., • Assist customers with product returns, RMAs, shipping issues, and account-related questions., • Track and monitor returned products and follow up to ensure timely resolution., • Communicate with customers to gather additional information regarding product issues, returns, or reported concerns., • Enter and maintain accurate customer, product, and return information in the company’s ERP system., • Review product history and related information to assist with pricing, returns, and customer inquiries., • Coordinate with internal departments, including shipping, warehouse, sales, and production, to resolve customer issues., • Follow up on open RMAs, shipping refusals, and outstanding customer balances., • Provide customers with updates regarding the status of their returns or service requests., • Maintain accurate records of customer interactions, transactions, and resolutions., • Identify recurring customer concerns and communicate potential issues or process improvements to management., • Maintain a professional, organized, and customer-focused approach in a fast-paced environment., • Perform other customer service and administrative duties as assigned. Qualifications • 1+ year of customer service, call center, inside sales, or related experience, preferably in a manufacturing or distribution environment., • High school diploma or GED preferred., • Excellent verbal and written communication skills., • Strong customer service and problem-solving abilities., • Professional and courteous phone manner., • Strong attention to detail and accuracy., • Ability to handle multiple tasks and prioritize work in a fast-paced environment., • Comfortable making and receiving a high volume of phone calls., • Basic computer skills and strong data-entry abilities., • Experience working with an ERP or CRM system is a plus., • Ability to work independently while also collaborating effectively with a team., • Strong organizational and follow-up skills., • Automotive, manufacturing, or technical product knowledge is a plus. About Specialized Recruiting Group Specialized Recruiting Group provides a personalized approach to professional placement, connecting talented candidates with companies where they can thrive. We specialize in Accounting, Finance, HR, and Administrative roles, including: • Accounting: A/P, A/R, Controllers, Staff Accountants, and more., • HR: HR Generalists, HR Managers, Payroll, Recruiters, Administrative Support., • Administrative Roles: Customer Service Representatives, Purchasing, Inside Sales, and more.\nCompany Description Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including: -Administrative -Light Industrial -Skilled Trades -Professional positions We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or genetic information. Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including: \r\n-Administrative \r\n-Light Industrial \r\n-Skilled Trades \r\n-Professional positions\r\n\r\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or genetic information.

Job Description The Call Center Representative is responsible to successfully handle all incoming phone calls. .This person must be able to answer all questions regarding services provided by facility. and other general questions. They will also be responsible to forward any detailed concerns to appropriate department for further assistance and referrals. This position must portray the utmost professionalism and courtesy. ESSENTIAL FUNCTIONS: • Answer all incoming phone calls within 3 rings in a professional, friendly, and courteous manner., • Efficiently locate the patient's account and understand their question / concern., • Document the details of the phone call and their concern accurately as instructed according to departmental standards, policies, and procedures., • Accurately maintain call center statistics via the use of our electronic tasking system., • Process information into systems as assigned in a timely manner and according to departmental standards, policies and procedures., • All other duties as assigned. Qualified Candidate will demonstrate strength in the following:: ·Extraordinary customer service skills, including telephone voice use and knowledge of service verbiage. ·Excellent communication skills, both verbal and written. ·General computer skills required, including the ability to use the internet and learn other computer applications successfully. Must demonstrate effective communication, interpersonal, and organizational skills. ·Excellent Problem Solving Skills necessary. · Ability to multi-task in a fast pace environment. · Ability to relate and communicate well with a diverse population. · Ability to work within a team setting. POSITION REQUIREMENTS ·Current CA LPT, license, and Current CPR and CPI certifications ·2 Years Customer Service experience, preferred ·Experience in a call center or a front office setting, healthcare preferred

Job Description Are you a people person, do you enjoy speaking with people, making a difference every day and working in a fast and fun paced environment then Home Organizers is where you want to be. Home Organizers is a premier company in the home organizing business. We have over 30 successful years in beautiful custom storage products to include closets and various other custom organizing products. We desire energetic and enthusiastic individuals who enjoy assisting our clients over the phone to schedule an appointment to meet with one of our designers. Call Center Associate We offer the following: Complete training Fun, fast paced environment Full time and Part-Time available Work for a solid company with a longstanding reputation Benefits offered We are looking for people who possess: Pleasant Phone voice Good communication skills People Person Enthusiasm and Energy Some customer service experience a plus Keywords: call center representative, customer service, phones, data entry, administrative Resumes can be sent to: cnakasone@homeorganizers.com \nCompany Description Home Organizers is an industry leading manufacturer and installer of residential custom closets garage cabinets and flooring. We have an immediate opening in our Sales Department. Apply now! Home Organizers is an industry leading manufacturer and installer of residential custom closets garage cabinets and flooring. We have an immediate opening in our Sales Department. Apply now!

Job Description MEMBER SERVICE (CONTACT CENTER) REPRESENTATIVE As an American First Associate, you’ll play a vital role in serving the community while enjoying a rewarding career. We are a $1.3 Billion financial institution located in Brea, CA looking for a Contact Center Representative with excellent customer service skills, initiative and a desire to work in a team setting. Summary As a Contact Center Representative, you are responsible for providing Excellent Service to new and existing Members that call in to our Contact Center. Your ability to help the member solve issues and identify solutions that meet their needs is crucial to your success. Recent customer service/sales experience within a contact center preferred. This role is primarily answering inbound phone calls and providing our members excellent service while referring products and services based on their needs. Salary Range: $19.64 To $24.56 Hourly The salary ranges for positions are based on current market industry studies as well as job evaluations. During the offer phase Management will determine the appropriate compensation within the compensation range based on experience and education. Qualifications • 1 year experience in sales/customer service environment., • 1 year experience answering phones in a fast-paced environment preferably in financial industry., • 1 year experience working with Checking accounts, loans, Credit cards along with other products and services a financial institution may offer., • Excellent communication and Member service advisory skills., • Proficient computer skills, • Ability to work in a fast-paced environment., • Spanish speaking preferred but not required Schedule ONSITE Position Mon-Fri 9:20am-6:05 pm Safe and Secure Since 1952. At American First, our allegiance is to the Member. As a financial cooperative, owned entirely by Members, our goal is to provide the highest quality financial services. We offer excellent benefits: medical, dental, vision, paid life, Long term disability and AD&D insurance, generous 401(K) plan with employer match, financial advisor, free banking, discounts on consumer loans, paid holidays, vacation, sick, flexible spending accounts, tuition reimbursement, special recognition programs and much more. To learn more about us, please visit us at https://www.amerfirst.org/JoinOurTeam.aspx We perform thorough background and credit check. American First Credit Union is an EEO/AA/Disability/Vets Employer

Job Description EFP is seeking CSR with call center experience for a company is S. El Monte, CA Job Title: Customer Service Representative with Call Center Experience Pay Rate: $19/hr+ DOE Schedule: Mon-Fri, 9:00 AM – 5:30 PM. Post training, also every other Sat, 8:30 AM – 1:30 PM. Schedule subject to change. If you already applied with us, please call our office 6263300151 \nCompany Description Our company strives to find our associates the right position where they can utilize their skills and experience. Our company strives to find our associates the right position where they can utilize their skills and experience.

I am working with the Lambert Radiology Medical Group out of Whittier Medical Center in Whittier, CA and they are looking for some temporary Radiology coverage over the next several months. I wanted to touch base with you to see if you might have any availability to help out. The job description is below and please let me know if you have any interest in being presented to this particular job opportunity. Whittier Hospital Medical Center Lambert Radiology Medical Group Whittier, CA AYA Healthcare vendor management job This group is in need of coverage ASAP ongoing They will consider onsite or Tele-Radiology coverage Onsite Coverage: Candidates must be willing to work at least five consecutive shifts per month Onsite shift times: M-F 8-5 No call Average reads per shift: 7 Modalities: CT, MRI, X-ray, US, NM or some subset thereof. Procedures: GI Fluoro studies / lumbar puncture (if on-site) / none (if tele) EMR: PACs Voice recognition system (Dictation software for reads): Nuance Powerscribe Onsite candidates must have vaccines: PPD, Varicella, MMR Tele-Radiology coverage: Candidates must be willing to work at least three consecutive shifts per month M-F Shift times will start anywhere from 4p-9p and end at 1a Shift time examples: 4pm-1am, 7pm-1am, 8pm-1am, 9pm-1am Weekend Shift times: 10am-7pm, 5pm-12am, 7pm-12am Average reads per shift: 10 Requirements: Diagnostic Radiology required Fellowship training in Neuroradiology, Musculoskeletal, Chest, Body/Abdomen, or Interventional Radiology. Must be experienced in brain and spine MRI, stroke protocol Must have CA x-ray operator and supervisor permit The client will not accept candidates who only work Mon-Thurs High Preference: Candidates that reside in pst time zone For onsite coverage , local drive in candidates Client Process: Responds quickly to any feedback or questions They will want to interview the candidates so please have interview dates and times with submission Client will make a decision immediately after the phone interview $380-385 per hour Zach Worley Recruiting Representative The Talent Society o. c. f. w.

Job Description About the Role: As a Customer Experience Representative, you'll play a key role in delivering outstanding service to our retail and online customers across the United States. You'll handle inbound and outbound customer interactions via phone and chat, providing product information, resolving inquiries, and ensuring every customer receives timely, accurate, and empathetic support. Your ability to listen, problem-solve, and create positive experiences will help build customer loyalty, strengthen our brand, and contribute to customer retention and sales growth. This is a full-time, on-site position, Monday through Friday. Shifts are 8 hours and scheduled between 7:00 a.m. and 5:00 p.m. Pacific Time. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a call center or customer service environment, preferably within the retail industry., • Strong verbal and written communication skills in English., • Basic computer proficiency, including experience with chat support platforms and CRM software., • Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications: • Experience with retail point-of-sale systems and inventory management software., • Bilingual abilities, especially Spanish-English, are a plus., • Familiarity with customer satisfaction metrics and quality assurance processes., • Experience with Zoho is a plus, • Typing WPM 70+, • Training or certification in customer service excellence or call center operations. Responsibilities: • Respond promptly and professionally to customer inquiries via chat and phone, providing accurate information about products, services, and policies., • Resolve customer complaints and issues by identifying problems, researching solutions, and following up to ensure resolution., • Document all customer interactions thoroughly in the company’s CRM system to maintain accurate records and support continuous improvement., • Collaborate with internal teams such as sales, logistics, and technical support to address complex customer needs and escalate issues when necessary., • Maintain up-to-date knowledge of retail products, promotions, and company procedures to provide informed assistance and support. Skills: The required skills of chat support and call center expertise are essential for managing real-time customer interactions across multiple communication channels. Daily, these skills enable the candidate to efficiently handle inquiries, troubleshoot issues, and provide clear, empathetic communication that enhances the customer experience. Proficiency in chat support allows for multitasking and managing several conversations simultaneously, while call center skills ensure professionalism and composure during phone interactions. Preferred skills such as bilingual communication and familiarity with retail systems further enhance the ability to serve a broader customer demographic and resolve issues more effectively. Together, these skills contribute to maintaining high customer satisfaction and supporting the company’s retail objectives. Join our team! If you are results-driven and passionate about both retail excellence and airsoft, we invite you to bring your expertise and experience to our team. Join us in creating an exciting, knowledgeable, and customer-focused support where the airsoft community can thrive. Apply today and help us continue to grow the sport and our brand!

Seeking a Phlebotomist to draw quality blood samples from patients and prepare those specimens for lab testing while following established practices and procedures. The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. High school diploma or equivalent - REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience. Shift/Time Zone: Morning shift /pacific standard time Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins. Synectics is an equal opportunity employer.

The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Required Education: High school diploma or equivalent - REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

Pay Range: $25.30hr - $31.15hr The Patient Services Representative III-Floater represents the face of the organization to patients who come in for health routines or insights into life-defining health decisions. The candidate draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The successful candidate has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The candidate will demonstrate leadership behaviors while focusing on process excellence, confidentiality, and accuracy of patient information. The successful applicant may be assigned to a doctor’s office, a patient service center, or as business needs dictate. Under the direction of the area supervisor, the candidate will perform daily activities accurately and on time while maintaining a safe and professional environment. The successful candidate performs with confidence both the forensic and clinical specimen collection and processing duties following established practices and procedures. The candidate will perform verification of patient demographic information and initials, including obtaining the patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. The candidate maintains required records and documentation, demonstrates organizational commitment, and promotes a positive image to patients, employees, and the public. Requirements: • Ability to provide quality, error-free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric collections., • Flexibility and availability based on staffing needs, which includes weekends, holidays, on-call, and overtime., • Commitment to all policies and procedures including dress code, health and safety, and excellence guiding principles., • Ability to make decisions based on established procedures and exercise good judgment., • Must have reliable transportation, a valid driver’s license, and a clean driving record., • Travel and flexible hours are required to work multiple locations and cover at patient service centers or in-office phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting., • Demonstrated superior customer focus and the ability to communicate openly and transparently with peers, supervisors, and patients. Required Education: • High school diploma or equivalent is required., • Medical training such as medical assistant or paramedic training is preferred., • Phlebotomy certification is preferred and is required in California, Nevada, and Washington. Work Experience: • Three years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections., • Minimum of 2 years in a patient service center environment is preferred., • Customer service experience in a retail or service environment is preferred., • Keyboard and data entry experience.

Description: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent - REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience. Custom Fields: Name: Reporting Business Unit (RBU) Value: 68100:Quest Diagnostics - West Hills Name: CapEX Value: None Name: Time Zone Value: Mon-Fri w/rotating weekends Needed to cover various shifts throughout a territory ranging from 5am, 6am, 7am, 8am shifts. Name: Is this a hospital site that requires additional credentialing? Value: No Name: State of Credentials/Licenses Required Value: CA Name: Federal Contract Work in Lab Value: No Name: Justification for Temp Value: Needed to cover high volume territory and to cover an employee who is out on LOA Name: Line of Business (LOB) Value: 300:Diagnostics Information Servic Name: Is Covid Vaccination Required? Value: No Name: GLBU-SiteCode Value: 68100-DGI:QUEST-2229 W. Ball Road Name: Is Position Eligible for Remote Work? Value: No Name: GL Account Value: 551100|Temp Labor: Agency Non-Taxa (Contingent, All but PA and CT Locations)

Job Title - Phlebotomist 3 Floater Job Location - Arcadia, CA Job Duration - 5+ Months Shift/Time Zone: Morning shift /pacific standard time • State of Credentials Licenses Required: California Phlebotomy License Job Summary:, • The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions., • The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures., • The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner., • The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information., • Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate., • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation., • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements:, • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles., • Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting., • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business., • Training locations may vary based on trainer availability. Required Education:, • High school diploma or equivalent - REQUIRED, • Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience:, • Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections., • Minimum 2 years in a Patient Service Center environment preferred., • Customer service in a retail or service environment preferred. Keyboard/data entry experience. Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician #PB01 Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Location: Arcadia, CA Onsite Flexibility: Onsite • Position Type: Contract, • Contract Duration: 4 months, • Pay Rate: $25.30 $31.15 / Hour (USD), • Shift / Schedule: Morning shift / Pacific Standard Time, • Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The Patient Services Representative III Floater (PSR III) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct., • Maintains required records and documentation., • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general., • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles., • Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting., • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business., • Keyboard/data entry experience., • High school diploma or equivalent REQUIRED, • Medical training: medical assistant or paramedic training preferred., • Phlebotomy certification preferred. Required in California, Nevada, and Washington., • California Phlebotomy License required., • Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections., • Minimum 2 years in a Patient Service Center environment preferred., • Customer service in a retail or service environment preferred., • Training locations may vary based on trainer availability., • Overtime availability required., • Medical, Vision, and Dental Insurance Plans, • 401k Retirement Fund This client is a leading provider of diagnostic information services in the healthcare industry, serving one in three adult Americans annually and supporting half of the physicians and hospitals across the United States, with laboratory operations extending internationally. With nearly 50,000 employees, this organization operates at national scale while serving patients at the most personal level, delivering diagnostic insights that drive clinical decisions, guide treatments, and ultimately save lives. The organization employs laboratory scientists, logistics professionals, phlebotomists, patient services representatives, technologists, and business talent who contribute directly to patient health outcomes across its nationwide network. GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-14164 Industry: Healthcare #gttqst

Job DescriptionDescription: Position: Residential Advisor - Substitute On-Call Reports To: Senior Residential Advisor Department: Social Development FLSA STATUS: Non-Exempt Primary Position Objectives: This position is an on-call position and work is on an as needed basis. Responsible for a paraprofessional level of student support and performance duties necessary for an orderly operation of the Dormitory Program. Must be available to work any shift and day of the week due to a 24/7 operation. Administration Procedures • Provides substitute and/or call-in services of a residential advisor., • Ensures orderly, clean living conditions by scheduling and supervising, and participating in dorm clean up and submitting repair requests., • Provides supervision for the cafeteria, laundry, special activities (on and off Center) and other areas of the program as scheduled or assigned., • Identifies and assists students in handling special problems and conducts dormitory meetings., • Maintains individual records for each student that contain, at a minimum, basic identifying information, including emergency contacts, and written parental consent (minors) for weekend passes to approved destinations. Such records shall be readily accessible to other dormitory staff., • Assists students in development long- and short-term personal and independent living goals and documents same on the students’ PCDP., • Participates in the timely evaluation of student progress and updates PCPD goals when students are not meeting CSS expectations., • Maintains communication with students’ counselors, instructors, and with other staff members., • Attends staff in-service training sessions and other training or meetings as directed., • Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement or background, and works to motivate them toward goals., • Initiates and directs dormitory programs, utilizing Center services and activities to benefit students., • Follows all non-health standing orders., • Transports students to various activities and events as needed., • Maintains an environment wherein students and staff feel safe and secure., • Maintains logbooks as directed and authorized that show activity during shift., • Ensures case notes and other entries in CIS are accurate and up to date. Secures students personal property/items when a student is absent for 24 hours; all items are to be placed in property and logged., • Submits time sheets according to center policy., • Assists and trains student leaders per center policy., • Participates in intramural programs., • Ensures students meet their evening schedule., • Provides support for safety and security on center., • Ensures that buildings are secure and clean at all times., • Conducts periodic checks and maintains order and discipline in his/her assigned dorm., • Works towards meeting performance management goals., • Follows the CDSS plan and Standards of Conduct system., • Complies with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins and Center policies and procedures., • Maintains good housekeeping in all areas and complies with safety practices., • Participates in regular staff meetings., • Models, mentors, and monitors appropriate career success skills., • Helps students become more employable through continuous reinforcement of independent living skills., • Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination., • Performs other duties as assigned. Requirements: Effective Communication • Presents information both clearly and concisely and regularly confirms correct interpretation of information., • Very high standard of communication skills both written and verbal for the presentation of facts and ideas., • Shows professional non-verbal body language and actively listens to others. Organization of Work • Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving., • Implements the key principles of time management, task allocation and priority assignment in addition to personal organization., • Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency., • Continually seek ways to improve employment service provided via development of professional skills and personal growth. Professionalism • Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy., • Acts as team player and builds professional relationships with coworkers to achieve goals. Leadership & Management • Ability to exceptionally manage and lead staff from diverse backgrounds., • Committed to investing in and developing staff and positioning them to succeed., • Mission-oriented and possesses a strategic vision., • Motivates staff and provides coaching and/or feedback when needed. Qualifications: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel. Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat. Ability to develop and maintain professional and collaborative relationships with students. Knowledge of residential living and dormitory procedures and practices. High level of communication, interpersonal, and organization skills. Experience: Minimum one year working with youth or related experience and/or training. Education: High school diploma or equivalent is required. Associate degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred. Certificates, Licenses, Registrations: Valid State Driver’s License. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; to reach with hands and arms; and talk and listen. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in this work environment is moderate. This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

Job Title: Phlebotomist III - Floater Duration: 3 Months Location: Arcadia, CA Shift Time: Morning shift /pacific standard time 40hr / week Pay Range: $25.30 - $31.15/hr Description: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent - REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

The Patient Services Representative III-Floater represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate leadership behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Required Education: High school diploma or equivalent - REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

Location: Arcadia, CA Onsite Flexibility: Onsite • Position Type: Contract, • Contract Duration: 4 months, • Pay Rate: $25.30–$31.15 / Hour (USD), • Shift / Schedule: Morning shift / Pacific Standard Time, • Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The Patient Services Representative III – Floater (PSR III) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct., • Maintains required records and documentation., • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general., • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles., • Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting., • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business., • Keyboard/data entry experience., • High school diploma or equivalent — REQUIRED, • Medical training: medical assistant or paramedic training preferred., • Phlebotomy certification preferred. Required in California, Nevada, and Washington., • California Phlebotomy License required., • Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections., • Minimum 2 years in a Patient Service Center environment preferred., • Customer service in a retail or service environment preferred., • Training locations may vary based on trainer availability., • Overtime availability required., • Medical, Vision, and Dental Insurance Plans, • 401k Retirement Fund This client is a leading provider of diagnostic information services in the healthcare industry, serving one in three adult Americans annually and supporting half of the physicians and hospitals across the United States, with laboratory operations extending internationally. With nearly 50,000 employees, this organization operates at national scale while serving patients at the most personal level, delivering diagnostic insights that drive clinical decisions, guide treatments, and ultimately save lives. The organization employs laboratory scientists, logistics professionals, phlebotomists, patient services representatives, technologists, and business talent who contribute directly to patient health outcomes across its nationwide network. GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-14164 Industry: Healthcare

Full-time Description $17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we’d love to meet you. You’ll play an important role in helping patients navigate their financial responsibilities with respect and care. We’ll provide the equipment, tools, training, and support—you bring the drive to succeed. What We Offer: • $17/hour + monthly bonus opportunities, • Consistent Monday–Friday schedule, • Medical, dental, vision, GAP, and life insurance, • 401(k) with company match, • Paid time off and paid holidays, • Company-provided equipment What You’ll Do: • Talk with patients to help them understand their accounts and find solutions, • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable., • Handle a high volume of inbound and outbound calls, • Accurately document interactions in our systems, • Meet performance goals (with support and coaching along the way) Requirements Qualifications: • 1+ year of experience in a call center, customer service, billing, or collections, • Strong communication and problem-solving skills, • Ability to build trust and work through sensitive conversations, • Basic knowledge of medical terminology (preferred), • A reliable, detail-oriented work style Work-From-Home Requirements: • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA, • Quiet, private workspace, • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer, • Wi-Fi and hotspots are not supported, • Must meet tech requirements before training begins BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections. Salary Description $17.00 Per Hour

It’s the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush, with locations in Chicago and the Western Suburbs, is nationally recognized as a leader in comprehensive orthopedic services. The physicians of Midwest Orthopaedics at Rush have received specialized training in orthopedic surgery and in subspecialty areas within the field of orthopedic medicine and can diagnose and treat even the most complicated and rare musculoskeletal conditions. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in the nation by U.S. News and World Report. Midwest Orthopaedics at Rush doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join? We are seeking a full-time Collections Specialist to join our team. In this role you will be responsible for processing insurance claims, managing patient accounts, resolving unpaid or rejected claims for orthopedics patients, resolving overpaid claims, capturing and investigating denial trends and collaborating with the team lead and/or management to help resolve the challenging claims . You will maintain accurate claim and account information, respond to account inquiries from both the patient and the practice, and document all patient interactions. We are looking for a candidate with expertise in BCBS payor. This position offers the opportunity to work remotely. Candidate must be flexible to travel to the corporate office in Westchester, IL for training and as needed for team meetings. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Analyzes authorizations, claims, explanation of benefits, correspondence, payor website and/or any additional information necessary to identify the next appropriate action toward payment resolution. Follows commercial payor guidelines to ensure complete and timely follow-up on open balances for assigned payors or accounts in a timely manner. Performs appeals, underpayment appeals, and disputes by following commercial, payor appeals guidelines or contracted terms. Utilizes payor contracts and fee schedules to perform underpayment appeals or collaborates with the practice to obtain medical necessity appeals documentation. Assists with tracking appeals outcomes. • Contacts patients or appropriate payor representatives via phone or electronically to resolve claims and/or coordinate benefits and submits claim in the correct filing order. Works to identify other payors when possible and ensures all payors and filing order is correct in the practice management system. Collaborates with the team lead to identify patterns and interpret denial trends. Notifies Manager when insurance plans deny services, which are covered based on the contract terms, government regulations, third party agreement or patient’s benefit plan. • Works to minimize write-offs by exhausting all resolution options and performing thorough research/review of all appropriate resources. Adjusts account or requests write- offs adhering to MOR policies and procedures., • Reviews denial reports and makes recommendations for billing or claim submission changes based on claim denials., • Research payor and government websites and/or medical resources, to identify payor claim requirements required to resolve open accounts receivable., • Collaborates with Coding Team or physician to resolve coding related denials and submits all coding related corrected claims and/or appeals., • Targets and reports any internal procedures or processes that may negatively impact or increase days in accounts receivable or delay claims resolution. Interact with patients and commercial payors to respond to billing requests as appropriate. • Assists call center representatives with physician practice or patient requests by providing claim information and/or claim status to call center representative to correctly respond to patients, • Meets productivity and quality standards., • Documents using standardized note format all payor, attorney, and/or third party follow-up and account resolution activities in the practice management system, • Remains current with trends, regulatory requirements, and business strategies related to the revenue cycle, • Operates in compliance with all local, state and Federal laws as well as Company policy and compliance standards, • Other duties and responsibilities as assigned Education and/or Experience • High School Diploma or equivalent; Associates or Bachelor’s Degree preferred 3-4 years of related experience in a business office or on a revenue cycle team; Preference given for physician or medical group CMS 1500 experience • Expertise in government, commercial and/or third party payor claims submission, denial resolution, and appeals processes, • Experienced with patient accounting systems – Athena preferred, • Medical terminology required for accurate claims processing, • Knowledge of CPT, HCPCS, and ICD coding systems What’s in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Range: $22.00 - $24.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. • Quarterly Bonus Incentives, • Medical, Dental and Vision Insurance., • Paid Time Off and Paid Holidays., • Company-paid life and long-term disability insurance., • Voluntary life, AD&D, and short-term disability insurance., • Critical Illness and Accident Insurance., • 401(k) Savings Plan., • 401(k) Employer Contribution., • Pet Insurance., • Commuter Benefits., • Employee Assistance Program (EAP)., • Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA)., • HSA Employer Contribution (when enrolled in a HDHP)., • Tuition Reimbursement., • Continuing Education of up to $2,500 annualized., • Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about. Equal Opportunity Employer.

Job Description We are seeking an Insurance Customer Service Representative to become a part of our organization! The Customer Service Representative is the first point of contact for customers and responsible for resolving issues and requests reported in a timely and professional manner. Job Description · Assist with customer inquiries via phone, fax, or email · Greet customers for will call/pick up · Enter/create new sales orders from customer purchase orders via phone, fax, or email · Establish a quality working relationship with a variety of customers · Follow up with customer inquiries · Data Entry · All other duties as assigned Requirements: · 1+ year experience in customer support role · Experience with Microsoft Office and Google Applications · Good problem-solving skills and proactive in finding solutions · Strong and professional communications skills – verbal and written · Ability to handle stressful situations (i.e. customer complaints, lots of paperwork, etc.) · Strong customer service skills via phone (active listening, tone of voice, word choice) · Ability to adapt/respond to different types of situations and characters · Ability to multi-task, prioritize, and manage time effectively · Good with numbers and data entry · Detail Oriented · Bilingual - Spanish and English speaking or Chinese and English speaking The job is representative of the duties and responsibilities of the position but may not be inclusive of every aspect of the position. Job Type: Full Time or Part Time Pay: $14.50 ~ 25.00 per hour Schedule: • Monday to Friday Experience: • Call Center: 1 year (Preferred), • sales: 1 year (Preferred), • customer service: 1 year (Preferred) Education: • High school or equivalent (Preferred) Communication method(s) used: • Email, • Phone This Job Is Ideal for Someone Who Is: • Dependable -- more reliable than spontaneous, • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction, • Detail-oriented -- would rather focus on the details of work than the bigger picture Company's website: • www.hoyains.com Work Remotely: • No \nCompany Description Bilingual Mandarin and/or Bilingual Spanish Preferred. Bilingual Mandarin and/or Bilingual Spanish Preferred.

Job Description *Trash experience a plus Description The primary role of the Customer Service Representative is to provide timely, tailored, efficient and courteous assistance to customers and prospective customers in a high-volume call center. Essential Responsibilities 1. Respond to a large variety of customer calls, web submissions and in-person visits including service inquiries and changes, complaints, billing and payment., 2. Log all customer service interactions into customer records., 3. Perform data entry, maintain accurate customer records and prepare various reports upon request paying close attention to accuracy and detail., 4. Meet and exceed departmental and municipality-governed metrics expectations., 5. Facilitate communication between customers and staff to coordinate services., 6. Maintain a working knowledge of company and industry products and services., 7. Participate in Department and Company-wide trainings to increase skill sets and improve service. Knowledge, Skills & Abilities Knowledge of: • Superior customer service-related techniques and telephone etiquette., • Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines and Google Maps., • Proper spelling, grammar, punctuation and word choice., • Multi-line call center and customer relationship management software (Tower experience a plus). Ability to: • Actively listen to, and empathize with, customer concerns., • Employ de-escalation and conflict-resolution methodologies., • Maintain a positive attitude with customers and coworkers., • Proactively establish trust and credibility with customers and coworkers by maintaining accountability., • Contribute to the team dynamic by promoting inclusion, support and collaboration amongst coworkers., • Take initiative, self-manage time and productivity through multitasking., • Effectively and concisely communicate both orally and in writing., • Learn the products and services offered by Universal Waste Systems, Inc., • Anticipate customer needs and recommend appropriate products and services., • Type 40 WPM Education, Training & Experience 1. Three years of related experience working in a high-volume call center required., 2. High school diploma or GED preferred., 3. Experience in the resource recovery industry preferred., 4. Bilingual (Spanish, Mandarin, Korean, Vietnamese, Tagalog, Armenian & Farsi) a plus. Supplemental Information Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Job Description At CALIFORNIA ASSOCIATION OF REALTORS®, we believe in the power of relationships. With 200,000 members across California, we’re dedicated to supporting REALTORS® as they help communities thrive. We foster innovation, collaboration, and a healthy work-life integration while offering meaningful opportunities for growth. Are you someone who enjoys helping others by fielding a variety of calls ranging from simple website registration login questions to providing technical support for multiple software applications? The Customer Contact Center Representative will become a member of a hardworking, enthusiastic, and dynamic team serving as the front line of support for the company via phone, fax and e-mail. Job Title: Customer Contact Center Representative Reports To: Vice President of Customer Experience and Operations Group: Operations – Customer Contact Center FLSA Status: Non-exempt Compensation: $21 to $23 per pay hour Benefits: Competitive benefits package including health, dental, vision, retirement plan, PTO, and more! Responsibilities: Customer Interaction: • Respond to customer inquiries via phone and email., • Use Slack to communicate with the team and other supporting departments., • Answer a high volume of calls on a daily basis., • Assist customers with website and software navigation., • Pre-screen phone calls for legal hotline attorneys., • Follow up with customers via email in a timely manner., • Document each call in CRM accordingly. Administrative / Team and/or Company Meetings: • Continually learn about Association programs and communicate them accurately to customers., • Complete special projects for the department as necessary.[PD2], • Attend team and/or company meetings via zoom and offsite as required. Basic Qualifications: • High School Diploma, • 3-5 years' experience in a call center dealing with a high volume of incoming calls, • High level of computer literacy and proficiency with MS Word, Outlook, Windows, Chrome and Microsoft Edge, • Excellent verbal and written communication skills and type 40 wpm, • Commitment to outstanding customer/member service Preferred Qualifications: • Bachelor’s Degree Additional Skills and Abilities: • Ability to learn new software quickly, • Commitment to outstanding customer/member service, • Intermediate to advanced level in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.), • Excellent oral and written communication skills, and outstanding customer service orientation., • Ability to function effectively in a variety of challenging situations and circumstances, including difficult project deadlines, demanding customers, tight budgets, and evolving goals and objectives., • Ability to work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner., • Excellent work ethic and attendance., • Consistency in giving feedback regarding work progress, timetable, and issues The Customer Contact Center Representative will be able to use Core Required Software Applications • MS Word, • MS Excel, • MS Outlook, • Genesys Cloud Phone System, • MS Customer Relationship Management (CRM), Knowledge Base (Customer Database), • Chrome and Microsoft Edge, • Epicor (Product Order Intake, Research Orders), • Magento Management System (C.A.R. Online Database), • Shopify Admin Portal, • Slack Desktop Application\nCompany Description About the California Association of REALTORS® The California Association of REALTORS® (C.A.R.) is a statewide trade association dedicated to advancing professionalism in real estate. The Association develops and promotes programs and services for its nearly 200,000 members and helps keep the public informed about real estate throughout California. As one of the largest state trade organizations in the United States, C.A.R. provides members with tools, education, information, and advocacy to help them succeed in an evolving marketplace. Headquartered in Sacramento, C.A.R. offers flexible work arrangements, business casual culture, and a commitment to health, wellness, professional development, and work-life integration. Here at C.A.R., we believe in the power of relationships. We foster innovation, collaboration, and meaningful opportunities for growth while supporting a mission that impacts communities throughout California. Why Join Us? What many employees appreciate most about working at C.A.R. is the opportunity to make a meaningful impact while working alongside talented, collaborative colleagues. We offer the autonomy to take ownership of your work, the support to grow professionally, and the chance to contribute to one of California's most respected professional organizations. Equal Employment Opportunity C.A.R. and/or its subsidiaries and agents will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws. About the California Association of REALTORS® \n\nThe California Association of REALTORS® (C.A.R.) is a statewide trade association dedicated to advancing professionalism in real estate. The Association develops and promotes programs and services for its nearly 200,000 members and helps keep the public informed about real estate throughout California. \n\nAs one of the largest state trade organizations in the United States, C.A.R. provides members with tools, education, information, and advocacy to help them succeed in an evolving marketplace. \n\nHeadquartered in Sacramento, C.A.R. offers flexible work arrangements, business casual culture, and a commitment to health, wellness, professional development, and work-life integration. \n\nHere at C.A.R., we believe in the power of relationships. We foster innovation, collaboration, and meaningful opportunities for growth while supporting a mission that impacts communities throughout California. \n\nWhy Join Us? \n\nWhat many employees appreciate most about working at C.A.R. is the opportunity to make a meaningful impact while working alongside talented, collaborative colleagues. We offer the autonomy to take ownership of your work, the support to grow professionally, and the chance to contribute to one of California's most respected professional organizations. \n\nEqual Employment Opportunity \n\nC.A.R. and/or its subsidiaries and agents will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws.

Job DescriptionWe are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This is a Contract position within the healthcare industry, focused on delivering clear, timely, and detail-oriented assistance through high-volume phone-based interactions. The ideal candidate brings strong call center experience, attention to detail, and a commitment to helping members navigate coverage, refills, and related service requests. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing accurate and easy-to-understand information., • Coordinate refill support with participating pharmacy partners when members need assistance completing the process., • Escalate clinical questions or medication-related concerns to appropriate clinical leadership for further review., • Collaborate with internal teams focused on medication adherence initiatives to help improve member engagement and outcomes., • Take part in outbound and follow-up calling campaigns assigned by leadership to support member service objectives., • Record interactions thoroughly in designated systems, including actions taken, required forms, and relevant follow-up details., • Adhere to established policies, job aids, and workflow procedures while identifying process issues and suggesting practical improvements., • Participate in team meetings, training sessions, and ongoing coaching to strengthen service quality and operational performance., • Maintain compliance with applicable federal and state regulations as well as company standards governing health plan operations., • Support additional service-related tasks and special assignments as needed by the department.• Minimum of 2 years of experience in customer service, preferably in a call center or healthcare-related environment., • Ability to manage inbound and outbound calls professionally while delivering accurate and courteous service., • Experience handling customer inquiries, service requests, or order entry with strong attention to detail., • Clear verbal and written communication skills with the ability to explain benefit information effectively., • Comfortable working in an environment that emphasizes regular coaching, feedback, and continuous improvement., • Proficiency in documenting customer interactions accurately within computer-based systems., • Strong problem-solving skills and the ability to follow procedures in a fast-paced, service-driven setting.

Job Description We are looking for a Patient Service Representative to join the team! The Patient Service Representative will be responsible for: • Serving as the primary point of contact for patients in person and by phone, • Greeting patients, assisting with concerns, and escalating issues when appropriate, • Checking patients in and out, collecting co-pays, providing receipts, and reconciling payments, • Verifying patient demographics and insurance information in CS-Link/Epic, • Scheduling appointments and completing patient registration, • Processing and tracking referrals and authorizations for various insurance types, • Handling patient and provider correspondence, • Explaining policies, procedures, or services to patients, • Sanitizing workspaces in accordance with department guidelines The Qualifications for a Patient Service Representative: • Experience with medical insurance, referral processes, and benefit plans, • 1 year of recent experience working in a call center, • Ability to understand and follow detailed oral and written instructions, • 2+ years of recent experience as a Patient Service Representative preferred, • Experience using CS-Link/Epic preferred, • Knowledge of medical terminology preferred Please apply immediately for consideration for a Patient Service Representative.

Job Description Customer Service Representative Schedule: Monday-Friday, 8:00 AM - 5:00 PM About the Opportunity Our client is seeking a Customer Service Representative to join their team in a fast-paced distribution environment. This role is responsible for providing outstanding customer support through phone and email communication while handling a high volume of inbound calls. The ideal candidate will have previous call center or customer service experience, strong computer skills, and a professional, customer-focused attitude. Responsibilities • Handle a high volume of inbound customer calls using a multi-line phone system., • Respond to customer inquiries via phone and email., • Process orders, substitutions, pickups, and return credits., • Assist customers with special requests and provide effective solutions., • Collaborate with internal departments to ensure timely resolution of customer needs., • Perform data entry and maintain accurate records., • Complete additional projects and duties as assigned. Qualifications Required: • High School Diploma or GED., • Minimum 6 months of customer service or call center experience., • Experience with data entry in a fast-paced environment., • Strong communication, interpersonal, and problem-solving skills., • Ability to work effectively in a team-oriented environment., • Proficient computer skills., • Ability to pass a background check and drug screen. Preferred: • 1-2 years of customer service, call center, or related experience., • Experience in food service, distribution, logistics, or a similar industry., • Recent experience in a high-volume call center environment., • Experience using Cisco or multi-line phone systems. Additional Information • Full-time position., • Monday-Friday schedule., • Local candidates only., • No relocation assistance available.

Job Description About the Role MCS Water Technology is seeking a bilingual, friendly, sales-minded Customer Service Representative to manage outbound customer calls related to reverse osmosis (RO) filter replacements and water softener maintenance. This role combines proactive customer outreach with light sales responsibilities, helping customers stay on top of their system maintenance while identifying opportunities for service upgrades, additional products, or renewed maintenance plans. Key Responsibilities • Make outbound calls to existing customers to schedule reverse osmosis filter change appointments based on maintenance timelines, • Contact customers regarding water softener servicing, salt refills, and system check-ups, • Educate customers on the importance of regular maintenance for water quality and equipment longevity, • Identify upsell opportunities (filter upgrades, additional units, service plans) during customer conversations, • Schedule and coordinate service appointments with the technician/dispatch team, • Maintain accurate customer records and call notes in the CRM/scheduling system, • Follow up on missed or rescheduled appointments, • Handle inbound customer inquiries about billing, service status, or product questions as needed, • Meet call volume and sales/upsell targets set by management, • Resolve customer concerns professionally and escalate complex issues when necessary Qualifications • Bilingual - English and Mandarin/Cantonese required, • High school diploma or equivalent required, • 1+ years of customer service, sales, or call center experience preferred, • Comfortable making a high volume of outbound calls daily, • Strong communication skills with a friendly, persuasive phone presence, • Basic computer skills (CRM software, scheduling tools, email), • Prior experience in water treatment, home services, or a related industry a plus, but not required, • Sales-oriented mindset with the ability to identify customer needs What We Offer • Competitive hourly pay plus commission/bonus incentives, • Paid training on water treatment products and systems, • Opportunity for growth within a stable, essential-services industry

Job Description Customer Service Representative Location: Pasadena, CA (In-Office) Monday-Friday 8am-5pm Pay Rate: $21.00 per hour Commitment: 6-month assignment Job Summary We are currently seeking two compassionate and reliable Customer Service Representatives to join our team in Pasadena. This is an in-office, call center–based role supporting high-needs In-Home Supportive Services (IHSS) recipients, including seniors and individuals with disabilities. Many calls involve urgent or emergency situations requiring immediate assistance and problem-solving. Key Responsibilities • Answer inbound calls from IHSS recipients requiring urgent back-up homecare support when their assigned provider is unavailable., • Assist seniors and individuals with disabilities in locating replacement homecare workers., • Provide guidance and support to recipients navigating county and state assistance programs, including IHSS and Medi-Cal., • Connect callers with appropriate community resources based on their needs., • Accurately document calls, actions taken, and follow-ups in internal systems., • Communicate clearly and compassionately with individuals experiencing high-stress situations. Qualifications • Bilingual in Spanish (a plus)., • Prior call center or high-volume phone experience preferred., • Strong communication, problem-solving, and organizational skills., • Ability to remain calm, professional, and empathetic in urgent or emergency situations., • Reliable and able to commit to a minimum of 6 months. Apply today and help drive the mission. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Job DescriptionWe are looking for a customer-focused Contact Center Representative to support service operations in Los Angeles, California. This Contract position is ideal for someone who communicates clearly, handles a high volume of interactions with professionalism, and delivers timely assistance across phone-based channels. The individual in this role will help customers with service inquiries, process information accurately, and contribute to a responsive, positive support experience. Responsibilities: • Respond to incoming customer calls with professionalism, providing clear information and effective support., • Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding issues., • Enter orders and customer information into internal systems with a high level of accuracy., • Assist customers with questions, concerns, and service-related needs while maintaining a helpful and courteous approach., • Document call activity, updates, and resolutions thoroughly to support service continuity., • Manage multiple customer interactions efficiently while meeting quality and response expectations.• Previous experience in a contact center or customer service environment., • Ability to handle inbound and outbound calls in a fast-paced setting., • Experience with order entry and maintaining accurate customer records., • Strong verbal communication and active listening skills., • Proficiency in delivering detail-oriented customer support and resolving routine issues., • Ability to stay organized, multitask, and work reliably in a contract role.

Job DescriptionWe are looking for a customer-focused, detail-oriented individual to join a manufacturing organization in Long Beach, California as a Customer Experience Representative. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced service environment, enjoys resolving issues from start to finish, and can communicate clearly with customers, service technicians, and internal teams. The person in this role will support a high-volume contact center operation while helping deliver a consistent, solution-oriented customer experience. Responsibilities: • Handle a steady volume of inbound and outbound customer interactions, providing timely support and accurate information across phone and written channels., • Guide customers and internal partners through order, service, and product-related questions while working toward efficient and satisfactory resolutions., • Coordinate with in-home service technicians, retail personnel, and consumers to explain product concerns, troubleshooting steps, and repair-related guidance in a clear manner., • Process return-related requests, including Return Goods Authorization activities, with close attention to accuracy and policy compliance., • Document customer contacts, case updates, and follow-up actions thoroughly in Zendesk and other business systems., • Monitor open issues through completion, escalating complex situations when needed to maintain service quality and response standards., • Contribute to performance goals in a metrics-driven environment by balancing productivity, quality, and customer satisfaction outcomes., • Partner with team members and leadership to identify service trends, share feedback, and support continuous improvement within the customer experience function.• At least 3 years of experience in a medium to large inbound/outbound call center setting., • Working knowledge of the customer journey and sales process, from initial inquiry through final purchase decision., • Ability to understand basic troubleshooting and repair concepts and communicate them effectively to technicians, store teams, and customers., • Experience handling Return Goods Authorization processes or similar return-related workflows., • Comfort working in a KPI-driven environment where performance is measured against service and productivity standards., • Strong keyboarding and data entry skills, including the ability to type at least 35 words per minute., • Proficiency with Zendesk and standard business applications such as Microsoft Word, Excel, and Outlook., • High school diploma required; college coursework, trade school training, or related advanced experience is preferred.

Job Description We are a 24/7/365 bilingual call center that answers calls for a variety of businesses. We are looking for people available to work part-time in our office (not remotely). If you are available to work flexible hours, including but not limited to: early Monday mornings, weekday afternoon/evenings (some time between 11am-11pm ), weekends and holidays, we have positions available. In addition, the Weekend Graveyard (11pm - 7am) for Saturday and Sunday nights may be available. We are hiring people who are bilingual (ENG/SPAN) who are self-motivated and can be team players. Part-Time hours can easily expand as our call volume and client needs change. If you are flexible, we may be able to give you full time hours! Your voice and how you handle calls must represent our customers properly and give the best 1st impression every time! You must: • speak both English and Spanish fluently and clearly, • have excellent spelling and grammar, • be able to follow specific instructions, • type at least 35 words per minute with accuracy on a computer keyboard, • pay close attention to details, • have internet familiarity, • be dependable. Dependability tells your co-workers and clients that you care about delivering the best. We will train on our specific equipment and programs. You will be sitting at a computer answering calls for long periods of time, interacting with a variety of callers, and learning about hundreds of different industries. Adhering to privacy laws, policies and procedures, being attentive to the callers and keeping a positive attitude even when the caller is not always pleasant, is all an important part of the job. Some of the benefits we provide: -Paid training -Flexible scheduling (great for students) -On-going educational skills training -Dental/Vision/Life Insurance, & Aflac options available as well as Free access to Tele-Health Doctors & Licensed Professional Councilors for work/life assistance -FREE Parking (You can use our parking/shuttle service when traveling to/from the LAX airport) -Office building 24-hour on-site security -PTO -CalSavers Retirement Plan -Access to exclusive savings on fun activities and more due to our membership associations -Small Business Team Environment -Rewards program/Earn bonuses on performance/Referral fees for new clients and new employees -Being part of an industry that is interesting work, ever growing and changing with new opportunities and new technology -Clean and safe working environment, we continue to follow OSHA and CDC health and safety protocols -Relaxed dress code -Woman owned business -Work for a Nationally and Internationally recognized "Award of Excellence" business -Holiday parties/birthday and anniversary acknowledgements and celebrations NOTE: Starting compensation begins with a training rate of pay as shown in "Pay Information" below. Compensation may increase upon completion of training and review of skill level attained. \nCompany Description Tel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown! Please visit our website to learn more about us! www.tel-us.com Tel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown!\r\nPlease visit our website to learn more about us! www.tel-us.com

Job DescriptionDo you have Call Center experience? Are you fluent in English and Spanish? Do you have Customer Service experience? Please take advantage of this wonderful opportunity in our El Monte office. Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with schools to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Fast paced environment. Must be able to work and be productive under minimal supervision. To thrive in this role, the candidate should be a friendly, tech-competent team player with a proven ability to build strong relationships within the community. A passion for helping others is essential. Bilingual a must: Must be fluent in English and Spanish. Benefits/Perks • Competitive Compensation, • Career Growth Opportunities Responsibilities, • Receive inbound calls and place outbound calls to schools to promote our educational program, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Provide program overview to school's personnel via Zoom, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • Bilingual is Preferred: Fluent in Spanish and English, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Benefits/Perks • Competitive Compensation, • Paid Time Off, • Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative for Plumbing and/or HVAC, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Opportunity for advancement, • Training & development Job Summary We are seeking a friendly and professional Call Center Representative to join our team in the City of Burbank, CA. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information, and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionBenefits: • Opportunity for professional growth, • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Location: Allied Health Solutions Medical Group – Inglewood, CA Job Type: Full-Time Department: Call Center / Administrative Support Allied Health Solutions Medical Group is an outpatient medical clinic committed to delivering high-quality, compassionate care to our patients. We are currently seeking a professional, organized, and patient-focused Medical Call Center Representative to join our team. This role plays a key part in ensuring smooth communication between our patients, staff, and providers. The clinic is located in Inglewood, California. This is a full-time position from Monday to Friday, 8:30 AM to 5:00 PM. Key Responsibilities • Answer large volume of incoming calls promptly and professionally, using proper phone etiquette., • Log and distribute messages accurately; respond to voicemails and messages from the Remote Call Center., • Address patient inquiries related to prescriptions, referrals, authorizations, and other requests., • Schedule appointments for all patients across the clinic., • Monitor and respond to email communications via info@alliedhealthsolutions.com, as well as messages through Tebra and Office Ally., • Process and prepare invoices for patient forms., • Process medical records request to 3rd party insurances on request, • Retrieve, process, fax, email, and log all incoming patient forms and documents, • Ensure all documentation is accurate and compliant with healthcare standards.Front Desk Support, • Assist Front Desk staff with check-ins and general administrative tasks as needed., • Maintain professionalism and adhere to all Allied Health Solutions policies and procedures., • Foster a respectful and collaborative team environment.Administrative Duties, • Process and follow up on EDD (Employment Development Department) claims for patients., • Train and become proficient in eScript processing; follow up and respond to all eScript inquiries in a timely manner., • Coordinate and fulfill medical records requests efficiently., • Support administrative functions as needed., • Attend at least four staff meetings or training sessions per month, preferably on Fridays.Qualifications, • Associate degree or higher qualifications in healthcare administration or equivalent training is required., • At least 2 years full time experience in a similar position., • Prior experience in a healthcare or call center setting strongly preferred., • Knowledge of medical terminology, scheduling software (e.g., Office Ally and Tebra), and healthcare administrative workflows is a plus., • Excellent communication, organizational, and multitasking skills., • Strong attention to detail and ability to work independently and as part of a team., • Bilingual (English/Spanish) is a plus.Benefits, • Competitive pay, • Health, dental, and vision insurance, • Paid time off and holidays, • Supportive team environment, • Opportunities for professional growth

Job Description Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law enforcement employees and their families since 1936. To enhance the quality of life for the law enforcement community by serving as a trusted partner, we provide rewarding financial solutions through exceptional service. Position Summary Our Call Center is seeking a Member Experience Representative with a minimum of 1 year of banking experience to join our team to provide a high level of Member service in a fast-paced Member Contact Center. This person will answer Member telephone and/or electronic inquiries, and provide information and assistance in accordance with credit union policy. This is a hybrid-based position with a minimum of 2 days in the Van Nuys office required and supports all facets of the day-to-day operations and/or projects within the Member Contact Center. This position collaborates with teammates and the broader associate population to support a wide range of projects and initiatives supporting our corporate and branch workforce population alike and will be focused on streamlining processes and providing exceptional service to all associates and members. What You’ll Do • Assist Members within a Call Center / Contact Center environment., • Maintain a high level of Member service, etiquette, knowledge and solutions., • Assist Members with balance inquiries, statement requests, stop payments, credit and debit card inquiries, transfers, payments and other account-related needs., • Assist Members with savings information including IRA and term share certificates, including opening., • Assist Members with loan information including all consumer and real estate loan products and rates., • Support credit union technology, educate members of all available delivery channels such as Online and Mobile banking, Bill pay, Zelle, External transfers, GoDep etc., • Resolve member inquiries and problems as the first point of contact., • Enter details into the database system and follow up with members., • Effectively handle member concerns on their own or escalates to his/her supervisor for resolution. Minimum Qualifications • High school diploma, GED or equivalent required. Education and Certificates/Licenses • 1 to 3 years of similar or related experience required. Required Skills/Abilities • Fluent English language skills required. Ability to read, analyze, explain, and interpret complex documents and concepts. Ability to respond effectively to complex and sensitive inquiries or complaints., • Personal computer advanced level literacy in various Microsoft 365 applications and the internet., • Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Physical Demands: These are the general physical demands that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a hybrid office and remote location-based position involving primarily non-manual labor. Reliable, predictable, on-time attendance is essential, particularly to assure supervisory duties are fulfilled. The associate will spend most of the working time sitting, standing, or walking, including significant time using computers. Position requires repetitive hand movements, the daily ability to focus on several tasks at one time, analyze data and draw conclusions, quickly and accurately perform mathematical computations, analyze, and explain complex information, communicate frequently with others in person, over the phone, via electronic communications, and in group presentations. The associate must occasionally be able to travel among the branches. The position may include occasional lifting of up to 10 lbs. At LAPFCU, we support diversity, and we are an equal opportunity workplace. We have a generous benefits package and love what we do!

Job DescriptionAbout Us Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset. Job Summary We are seeking a friendly and motivated Call Center Representative to assist customers, answer questions, and provide professional support by phone. This role is ideal for individuals with strong communication skills who enjoy helping people, identifying customer needs, and developing valuable customer service and professional experience. Responsibilities • Provide accurate information about products, services, and company offerings., • Assist customers with routine questions and service requests., • Recommend appropriate products or services based on customer needs., • Follow up with customers and prospective customers when appropriate., • Support customer satisfaction and relationship-building initiatives., • Communicate promotional information clearly and professionally., • Assist with customer outreach and lead generation activities., • Maintain accurate records of customer conversations and follow-ups., • Escalate customer concerns to appropriate team members when necessary., • Communicate customer feedback and recurring questions to the team., • Collaborate with colleagues to achieve customer service and performance goals., • Participate in ongoing training and professional development.Qualifications, • High school diploma or equivalent required., • Strong verbal communication and active listening skills., • Friendly, patient, and professional demeanor., • Customer-focused attitude., • Comfortable communicating with customers by phone., • Strong problem-solving abilities., • Excellent organizational and multitasking skills., • Reliable, adaptable, and motivated to learn., • Previous call center, customer service, retail, hospitality, or sales experience is a plus but not required.Benefits, • Paid training, • Career advancement opportunities, • Professional development programs, • Supportive team environment, • Hands-on customer service experience, • Performance-based growth opportunities, • Employee recognition programs, • Ongoing mentorship and coaching

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Opportunity for advancement, • Training & development Benefits/Perks • Competitive Compensation and Benefits, • Bonus Based on Performance, • Career Growth Opportunities Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: • Manage high call volume in a fast-paced environment, • Actively listen to customer concerns and provide effective solutions, • Build rapport with customers to foster loyalty, • Utilize CRM software to accurately document customer interactions, • Meet performance metrics, including call handle time and customer satisfaction Qualifications: • Excellent verbal and written communication skills in English and Spanish, • Strong problem-solving and decision-making abilities, • Proficiency in computer systems and customer relationship management (CRM) software, • Ability to multitask and prioritize tasks effectively, • A positive and can-do attitudeJoin our team and make a difference in the lives of our customers!

Job Description Location: Cerritos (On-site) | Full-Time | Hourly Rate: $19/hr The Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. This position serves as the initial point of contact for service-related inquiries and plays a key role in maintaining customer satisfaction and retention. Responsibilities: 1. Customer Communication: • Respond promptly and professionally to incoming service inquiries via phone, email, and chat., • Engage with customers to understand their service needs and provide relevant information. 1. Appointment Scheduling: • Schedule service appointments based on customer preferences, vehicle availability, and service department capacity., • Efficiently manage the service advisor's schedule to optimize appointment slots. 1. Follow-Up and Confirmation: • Confirm appointments with customers and provide any necessary pre-appointment instructions., • Follow up with customers to ensure satisfaction after service visits. 1. Data Entry and Documentation: • Accurately enter customer information, service requests, and appointment details into the dealership's CRM system., • Maintain organized records of customer interactions and appointments. 1. Product Knowledge: • Stay up-to-date with the dealership's service offerings, pricing, and promotions., • Provide accurate information and answer customer questions regarding services and maintenance. 1. Team Collaboration: • Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers., • Communicate any special customer requests or concerns to the appropriate team members. 1. Customer Satisfaction: • Strive to exceed customer expectations by delivering excellent service and addressing any concerns or issues promptly., • Gather and report customer feedback to management for continuous improvement. Qualifications: • High school diploma or equivalent; some college coursework preferred., • Previous experience in a customer service or call center role is advantageous., • Knowledge of automotive services, maintenance, and repair terminology is a plus., • Strong communication skills, both written and verbal., • Proficiency with computer systems and CRM software., • Excellent organizational and time-management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Customer-focused attitude with a commitment to delivering exceptional service., • Flexibility to work evenings, weekends, and holidays as needed. Requirements: • Reliable transportation., • Willingness to undergo training and stay current on automotive service trends., • Commitment to maintaining a professional and courteous demeanor when interacting with customers., • Ability to handle high call volumes and stressful situations calmly and professionally., • Full-time availability. You’ll also need to be at least 18 years old, • Strong communication skills with both Norm Reeves staff and guests, • Be able to work comfortably both with guests in-person and via phone calls, • A professional appearance and work ethic, • Excellent organizational and follow-up skills, • Ability to multi-task in a fast-paced environment What We Offer: • Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth., • Invest in Yourself – Tuition Reimbursement, • Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving., • Enjoy Complimentary Group Life Insurance for Added Peace of Mind., • Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team., • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location., • Secure Your Future - Build Wealth with 401k Matching, • Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job Description MISSION Kheir’s mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California. ASSIGNMENT SUMMARY The Call Center Representative (CCR) will perform and oversee daily operations of the call center for the Clinic. The CCR will be the first point of customer service contact for incoming calls and will assist with various duties related to appointment scheduling and patient recall. MINIMUM QUALIFICATIONS • 1-3 years experience as a receptionist or related customer service position., • Ability to interact effectively and in a supportive manner with persons of all backgrounds., • Excellent telephone skills and etiquette including written and verbal., • Intermediate to advanced computer-based skills with working knowledge of Microsoft., • Office and the ability to learn new programs quickly., • Abide by clinic confidentiality policies and procedures., • Ability to handle multiple tasks and work well under pressure., • Bilingual Capacity Required in English/Korean ESSENTIAL FUNCTIONS/RESPONSIBILITIES ● Responsible for answering, screening, and directing incoming and outgoing telephone calls for multiple phone lines in the clinic. ● Schedule and confirm appointments for patients via text and call and schedule appropriate follow-up appointments, as needed. ● Ensures callers are connected with the appropriate staff to assist them. Provides general information to the caller while following HIPAA standards at all times. ● Within the guidelines of the organization, department, and clinic, schedules a variety of appointments also documents communications to providers, care team, and leadership to facilitate timely and appropriate scheduling. ● Meets the established call center metrics for quality (CAHPS), schedule adherence, hold times, call completion, productivity, and caller satisfaction. ● Provides services that are accurate, reliable, courteous, and timely within established service levels. ● Maintain updated and accurate patient information. ● Direct patient complaints and concerns to supervisors in a timely manner. ● Participate in staff and educational meetings. ● Other duties as assigned. ------------------------------------------------------------------------------------------------------------------- Kheir Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kheir Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kheir Clinic will consider for employment all qualified Applicants, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Please note that this job description is subject to change to meet the needs of Kheir Clinic.

Job Description Honda of North Hollywood is under new ownership and expanding! We are looking for qualified, motivated and exceptional individulas to become part of our team. At Honda of North Hollywood we are looking for a driven, diligent, thorough and experienced Service BDC Representative to join our team. What Will I Be Doing? The Service BDC Representative is responsible for answering inbound phone calls in a timely manner while working to complete assigned customer service related outbound calls. Duties will include, but are not limited to: • Maintaining a prospect development system, • Handling all incoming calls to the Service and Parts department, • Maintains a general understanding of the repair process and explains the process to our customers, • Addresses customer concerns and issues or escalates them as needed, • Coordinates questions and issues with the appropriate department personnel, • Directs customers to the appropriate department or point-of-contact, • Ensures all service targets are met or exceeded, • Provides timely and accurate reports on service activities as needed, • Approaches, greets, and offers assistance or direction to any customer, • Provides electronic and phone customer service assistance, • Partners with service advisors to schedule appointments per procedures, • Follows up after customer service visit to ensure customer satisfaction, • Maintains customer information into the designated software system, • Communicate effectively with Service and Parts guests according to their preferred method of communication be it phone, text,chat or email., • Respond to guest and team inquiries in a timely fashion, • Make outbound follow up calls to improve Customer Satisfaction Index (CSI), • Contact all ?no-shows? to reschedule any missed appointments, • Provide order status updates, appointment reminders and handle recall campaigns, • Drive yourself and the team to maintain a super work environment and get better every day

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Flexible schedule, • Opportunity for advancement, • Training & development Benefits/Perks • Competitive Compensation\, • Career Growth Opportunities Call Center Representative We're seeking a dynamic and customer-focused Call Center Representative to join our team. In this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: • Manage high call volume in a fast-paced environment, • Actively listen to customer concerns and provide effective solutions, • Build rapport with customers to foster loyalty, • Utilize CRM software to accurately document customer interactions, • Meet performance metrics, including call handle time and customer satisfaction Qualifications: • Excellent verbal and written communication skills in English and Spanish, • Strong problem-solving and decision-making abilities, • Proficiency in computer systems and customer relationship management (CRM) software, • Ability to multitask and prioritize tasks effectively, • A positive and can-do attitudeJoin our team and make a difference in the lives of our customers!

Job Description Inbound/Outbound Call Center Representative Location: Artesia, CA Job Type: Full-Time Department: Patient Services Reports To: Call Center Supervisor About Us We are a fast-growing dental organization committed to delivering exceptional patient care and service. Our call center team plays a vital role in ensuring patients receive timely support, accurate information, and a welcoming experience from the moment they call. About the Role We’re looking for a friendly, detail-oriented Inbound Call Center Representative to be the first point of contact for patients calling our dental network. You’ll play a key role in delivering exceptional customer service, answering questions, scheduling appointments, and ensuring every caller feels valued and supported. Key Responsibilities • Answer incoming calls from patients regarding appointments, services, billing, and general inquiries., • Schedule, confirm, and reschedule dental appointments using practice management software., • Provide accurate information about dental procedures, insurance coverage, and office policies., • Handle patient concerns with empathy and escalate complex issues to appropriate departments., • Maintain detailed and accurate records of all interactions in the Practice Management Software (PMS) system., • Collaborate with dental office staff to ensure smooth patient flow and communication., • Uphold HIPAA compliance and protect patient confidentiality at all times. Qualifications • High school diploma or equivalent; associate degree is a plus., • Prior experience in a call center or customer service role, preferably in a dental or healthcare setting preferred, • Excellent verbal communication and active listening skills., • Proficient in using scheduling and PMS software., • Ability to multitask and remain calm under pressure., • Bilingual (especially Spanish) is highly desirable. What We Offer • Competitive hourly wage + performance incentives, • Paid training and career development opportunities, • Health, dental, and vision insurance (for eligible employees), • Supportive team environment with room for growth, • Employee discounts on dental service

Job Description PAY RATE: $16.90 PH Job Title: Donor Services Representative: Join Our Team, Fuel Our Mission The Opportunity: Are you a natural problem-solver who thrives on collaboration? Do you want your work to have a clear, positive impact? We are looking for a new Contact Center Donor Services Representative to join our team in a dynamic, ever-evolving environment. If livestream and digital engagement opportunities sound intriguing, we want to talk to you! Your Contribution: • Be a Customer Service Hero: Answer donor inquiries with efficiency and a helpful attitude, aiming for First Contact Resolution, • Moderate livestream sales: Serve as the voice of our brand during live virtual sales, engaging with viewers and answering questions in real-time., • Be our brand and product expert: Leverage your knowledge of clothing brands and trends to assist livestream shoppers and donor inquiries., • Uphold our standards from afar: Ensure compliance and a great customer service experience by monitoring live feeds from our donation locations., • Grow with our mission: Participate in ongoing training to expand your skills as our department and services evolve. Who We're Looking For: • High School Diploma or GED Required, • An agile thinker who loves solving puzzles and finding creative solutions for our Supporters, • A team player who actively collaborates with colleagues, yet thrives on working independently, • Someone with great written and verbal communication skills who can adapt their tone and messaging for any situation, • A genuine passion for our mission and the communities we serve What We Offer: A vibrant, supportive, mission focused work environment where your ideas are valued and your contributions matter. We’re all in this together, and we can’t wait to welcome you to our team. GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. ESSENTIAL JOB FUNCTIONS: • Ability to work with independence to resolve Supporter requests for First Contact Resolution., • Ability to complete multiple tasks concurrently., • Utilize effective oral and written communication skills to produce an excellent experience with every Contact., • Receive inbound omnichannel contacts from current and potential supporters, providing exceptional contact experience., • Answer questions and assist in the resolution of supporter questions and issues., • Complete daily outbound campaign contacts to Omnichannel markets., • Provide timely and accurate responses to supporters using preferred communication channel(s), email, text, chat, phone, etc., • Actively participate in all Contact Center training as required., • Achieve or exceed key performance metrics Quality Assurance requirements., • Originate relationship and correct applications for vehicle donations, The Salvation Army Office of Family Services of Orange County, and other TSA Programs. QUALIFICATIONS: • High School Diploma or GED is required., • Ability to communicate with excellent written and oral skills., • Ability to comprehend and ask qualifying questions to uncover concerns and resolve supporter issues., • Required typing speed of 40 WPM., • Required to pass typing, spelling, and reading comprehension test., • 1-2 years of work experience in customer service preferred. PHYSICAL REQUIREMENTS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: • Ability to sit, walk, stand, bend, squat, climb, kneel or twist on an intermittent or continuous basis., • Vision abilities include close vision and distance vision and ability to adjust focus., • Ability to grasp, push, and pull objects such as files, file cabinet drawers, and other office equipment., • Ability to communicate clearly on the telephone; speak and hear., • Ability to lift up to 25 lbs. on occasion., • Ability to perform various repetitive motion tasks.

Overview AvidXchange is seeking a Sales Representative, Supplier Growth (Inside Sales Professional) to be responsible for building a consultative relationship with Suppliers and upsell them on automated E-Payment solutions offered by AvidXchange. This is a crucial role within Supplier Growth, which is a fast-paced high-energy Sales organization that offers exceptional training, teammate development and multiple avenues into different careers paths. What you’ll do • Leverage various relationship-building techniques to educate and enroll suppliers in automated payment solutions, • Successfully build rapport and sell E-Payment Solutions over the phone via out-bound calls, • Utilize sales techniques to overcome hesitations, • Be passionate about serving as an AvidXchange Brand Ambassador bringing professionalism and finesse to every interaction with suppliers, • Craft and deliver a flawless onboarding experience for suppliers by providing clear communication of the process and services being provided, • Work heavily within Salesforce ensuring all Supplier data is accurate and up to date, • Consistently exceed monthly sales quotas and QA goals, • Work cross-functionally with leaders and peers to stay up to date on trends with Suppliers and Products, • Assist when needed on special projects and assignments What we’re looking for • 2+ years of sales and/or customer service experience, • Proven track record of meeting or exceeding assigned targets, other quotas or goals, • Detail-oriented with excellent written and verbal communication skills, • Strong proficiency in the use of computer software programs including Microsoft Word and Outlook, • Enjoy working in a fun environment while operating with a natural sense of urgency About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250*, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months *Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Job Description Title: Bilingual Inside Sales Representative (English/Portuguese) Location: Encino, CA (on-site position) Status: Full Time position (40 hours/week) Pay Range: $38,000 - $150,000/yr USD w2 + Employee Benefits (Please note: Starting base pay amount is based on the extent of position-relevant experience) JOIN THE #1 TAX RELIEF COMPANY, TAX RELIEF HELPERS! WE ARE SEEKING DRIVEN INSIDE SALES REPRESENTATIVES WITH UNCAPPED EARNING POTENTIAL FOR A LIFE CHANGING OPPORTUNITY! NEVER COLD CALL AGAIN! ALL LEADS ARE VERIFIED PROSPECTIVE CLIENTS. About Tax Relief Helpers: Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately. Summary of Employee Benefits: • Competitive compensation with opportunities for professional growth., • Comprehensive benefits package, including medical, dental, vision, and several other supplementary benefits., • Opportunities for advancement within the company for high-performing individuals., • 401(k) retirement plan., • Paid time off, sick leave, and access to an Employee Assistance Program (EAP)., • Access to an exclusive employee discount marketplace., • Subsidized gym memberships. Position Summary: As the most sought after and respected tax relief firm in the country, we have the best resolution team in the nation. As a key member of our team, you will be the first voice of reassurance and guidance for potential clients. Actively listening with empathy, uncovering their tax-related challenges, and empowering them with the support, clarity, and protection they need to regain control of their financial future. The Inside Sales Representative is pivotal in helping clients regain financial stability through effective communication and tailored solutions. This position requires exceptional communication skills, strong attention to detail, and the ability to thrive in a fast-paced, collaborative professional environment. Highlights: • Income potential is truly unlimited, with successful employees in this role currently averaging commissions of more than $100,000 + a year!, • No license or tax experience required. We believe in transparency and equality, and every team member will have the same opportunity to earn., • If you have a passion for customer service and enjoy working with clients over the phone, this is the opportunity for you. Responsibilities: • Consistently strive to meet and exceed mutually established Key Performance Indicators (KPIs) and other metrics that drive individual and team success., • Communicate with prospective clients regarding their tax problems via phone calls, text, or email., • Evaluate prospective clients’ tax issues and needs by effectively qualifying for services and asking target questions to identify the source(s) of their tax liability., • Clearly articulate the benefits of our services, tailoring solutions for clients’ unique needs while assisting them in achieving financial relief., • Strategize with sales managers to meet and/or exceed predetermined goals and expectations while upholding the highest levels of professionalism and integrity., • Collaborate with fellow team members to share effective strategies and insights, contributing to overall sales performance., • Maintain accurate and complete documentation of all client interactions, adhering to regulatory and compliance standards., • Validate prospective client qualifying information to confirm alignment with established minimum qualification criteria., • Professionally maintain accurate records in internal systems and databases, • Evaluate client needs to effectively qualify for services, directing them to the appropriate services or departments afterward., • Strategically collaborate with sales managers and fellow team members to meet and/or exceed predetermined goals and expectations., • Provide general administrative support such as filing, copying, and data entry Required Qualifications: • Language Skill: Bilingual in both English & Portuguese required, • Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in a Business Management, Finance, or related field preferred, • Experience: Professional sales experience, showcasing a track record of meeting or exceeding targets is required; Phone Sales experience strongly preferred., • Technical Skills: Hands-on experience with computer systems and software applications (e.g., Microsoft Office Suite, CRM or similar systems), • Document Management: Ability to effectively maintain confidentiality in handling sensitive and personal information is required., • Professional Demeanor: Bringing a positive, proactive, and collaborative professional attitude to work on a daily basis., • Customer Service: A customer-centric mindset and a genuine passion for delivering exceptional service to clients., • Training & Development: Being excited to learn! Being a teachable member of the team means being open to receiving training, applying constructive criticism from management, pushing to exceed personal and professional expectations, and potentially mentoring and training junior colleagues on best practices., • Communication Skills: Excellent oral and written communication and top-tier interpersonal skills., • Results Driven: Motivated and driven sales professionals committed to achieving success for themselves, their team, and the organization., • Detail Oriented: Excellent attention to detail and organizational abilities. Ability to multitask and handle high-stress or emotionally sensitive situations Preferred Qualifications: • Prior experience in an intake, customer service, administrative, call center, or case management role is highly desirable., • Previous Customer Relationship Management (CRM) software experience is strongly desired, • Proficiency in Microsoft Word, Excel, Ringcentral, and similar systems, software applications and computer programs is desired., • Ability to succinctly convey complex information clearly and effectively., • Strong, verifiable professional track record of detail and accuracy, ensuring all client information is recorded and handled correctly the first time., • Ability to adapt and thrive in a fast-paced, dynamic work environment, effectively managing multiple tasks and priorities. Come join us!: If you're driven, hardworking, and eagerly looking for an opportunity to make a significant impact in people's lives while advancing your career in sales, Tax Relief Helpers is your platform to shine. We're committed to our mission of providing relief and peace of mind. We are seeking like minded individuals to join our team. Apply today! \nCompany Description Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately. Tax Relief Helpers brings over 75 years of combined experience servicing our clients through a team of expert tax attorneys, CPAs, and enrolled agents. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately.