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Work from Home: Customer Service Representative (Healthcare) Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s! • S Spark Curiosity, • O One Team, One Direction, • A Action for Results, • R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy: • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)., • Performance-based incentives., • Paid training in a cutting-edge virtual training environment., • Comprehensive health coverage (available after 90 days)., • Employee wellness and engagement programs., • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: • Handle incoming calls promptly and professionally., • Research and provide effective resolutions to customer inquiries., • Accurately document call details., • Communicate empathetically and diplomatically with clear, professional articulation., • Meet team goals for quality and customer satisfaction daily. What You Bring to the Table: • Commitment to excellence and a positive attitude., • Strong communication and interpersonal skills., • Comfort in a fast-paced, team-oriented environment., • Proficiency in navigating computer applications., • Desire to exceed customer expectations and grow professionally., • Previous healthcare experience is a plus., • At least 1 year of experience in a call center environment is required. Job Requirements: • Must be 18 years or older., • High School Diploma or equivalent., • Minimum of 1 year at a single job, preferably in customer service., • Reliable attendance, with no absences in the first 90 days., • Typing at least 25 WPM., • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download., • Secure, private work area at home., • Flexible availability, including weekends. Additional Perks: • Daily Pay., • Medical, Dental, and Vision coverage., • Life Insurance., • Short-Term and Long-Term Disability options., • Flexible Spending Account (FSA)., • Employee Assistance Program., • 401(k) with employer contribution., • Paid Time Off (PTO)., • Tuition Reimbursement. Sagility is an Equal Opportunity Employer/Vet/Disability. Location: Work@Home Texas (CST)United States of America

Job Description Outside Sales Representative, Commercial Storm Restoration You already know what a two inch hail core does to a commercial roof. You have stood on it. You have written it up. You have handed the number to the building owner and watched the carrier fight it. Now do it from this side of the table, for several times the money. We are a commercial storm restoration contractor. When hail or high wind hits a market, we go. Our people work the buildings that just got hit, get on the roof, document the damage, and win the job. This is commercial only. We do not do houses. What the job actually is You travel to the markets where the storms land. You work commercial property owners and property managers. You inspect, you document, you handle the insurance conversation, and you close the restoration work. You are not waiting on leads from a call center and you are not knocking residential doors in a subdivision. You are working damaged commercial buildings that need a contractor who knows what the carrier is going to say before they say it. The money Base salary of $50,000 to $80,000, plus commission, with on target earnings of $200,000 plus. Top commission structure in the industry. No cap, which is the point. A working adjuster is at seventy to eighty thousand all in. Here that is your floor, not your ceiling. The best independents clear two hundred during a heavy season and then wait for the next one. Our reps who can sell are in a different bracket than that, and the ceiling is yours to find. Every dollar on the road is covered. Travel paid. Hotel paid. Per diem paid. You do not float expenses and wait to get reimbursed. Who we want Someone who has lived inside catastrophic wind and hail events and knows how carriers actually behave. Specifically: • Current or former catastrophic adjuster, claims adjuster, or independent adjuster, or, • Commercial roofing outside sales experience You understand policy language, scope, and what gets paid versus what gets argued. You are comfortable on a roof. You are comfortable on the road, because the work goes where the weather goes. If you are an adjuster who has spent years making the carrier money and has done the math on what the contractor side pays, this is that conversation. The honest part There is travel, and there are stretches away from home. Nobody is going to hand you a territory and a warm pipeline. Here is what we do hand you. When a storm hits a market, we know which commercial buildings took the damage before anyone knocks a door. You get the addresses. You get the owner or the property manager by name, with the email and the phone number. You know who to call on at that building and why, on day one, while the other contractors are still driving around looking at roofs. In some cases appointments are already set when you get there. That is not a promise and we will not pretend it is. What is a promise is that you will never be handed a map and told to go figure it out. You still have to sell it. We just make sure you are selling to the right person at the right building at the right time.

Job DescriptionCall Center Representatives - Build Your Career with Us!!! Are you a confident communicator who thrives in a fast-paced, goal-driven environment with Uncapped Earning Potential? We're hiring Call Center Representatives who excel at building rapport, navigating tough conversations with professionalism, and helping customers find realistic paths towards financial resolution. Position Overview: Our Call Center Representatives are responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiate payment plans and maintain accurate records of all interactions all while ensuring compliance with relevant laws and regulations. What You'll Do: • Make and receive calls to discuss past-due accounts with customers, • Provide clear, empathetic explanations of account status and available resolution options, • Negotiate payment arrangements in alignment with Company guidelines and compliance requirements, • Document all interactions accurately and efficiently, • Meet daily, weekly and monthly performance goals, • Maintain professionalism and adhere to all federal, stated and Company regulations, including FDCPAWhat You Bring:, • Strong communication and active-listening skills, • Ability to stay composed, confident and solutions-focused, • Comfort working with performance metrics and structured call expectations, • Basic computer proficiency and ability to learn new systems, • Prior collections or call center experience is helpful but not required. - We provide trainingWhy You'll Love Working Here:, • Uncapped earning potential with competitive hourly pay, • Hybrid work arrangements, • Business casual work environment, • Medical, dental and vision insurance (with HSA Option), • Employee Assistance Program (EAP), • Company paid Life Insurance, • Company paid Short Term and Long Term Disability, • 401(k) with Company match, • Paid time off and paid holidays, • Comprehensive training and ongoing coaching, • Supportive team culture that values respect, compliance, and ethical practices If you enjoy problem-solving and want a role where your results directly impact your earning potential, this is a strong fit and we'd love to meet you! This job requisition is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Description Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: • Positive attitude and customer service mindset, • Self motivated, driven individual, • Professional, energetic and a strong brand ambassador for the company, • Maintaining flexibility and adaptability in an ever-changing work environment, • Critical thinker with the ability to effectively develop solutions, • Team player, • Basic computer proficiency, including Microsoft tools, • Must be available to work Saturday rotation, • Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative Powered by JazzHR 33TJQYZ8uT

Job Description Jones Technical Institute (J-Tech) is a Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions team. You will have a major role in growing the schools population and being part of a growing school. Essential duties and responsibilities: • Ensure prompt communication via phone or text message with all inquiries that come into the campus via phone or internet., • Correspond and follow-up with prospective students utilizing admissions tools such as phone calls, texting, appointment reminder cards, e-mails, etc. until the student has been interviewed at the campus., • Learn and become proficient in the Verity client management software system to record accurate data to assist all departments (Advertising, GSC, Admissions, Financial Aid etc.), • Achieve individual minimum appointment setting, interview, and personally developed lead (PDL)/Referral generation goals established on a monthly, quarterly, and campaign basis., • Assist the admissions department as a team in achieving all daily, monthly and campaign goals., • Ensure success by initiating referral interviews., • Maintain effective communication with the admissions team and management team., • Complete individual daily and weekly reports about performance activity as required., • Participate in monthly or quarterly product knowledge meetings., • Participate in continuous individual and group training sessions., • Participation in various school functions such as, but not limited to, orientation, open houses, and Guerrilla Marketing as needed., • Represent the college in a professional and positive manner by attending and participating in various recruitment functions on site as requested. Education and skills required: • Associates Degree is preferred but relevant experience will be considered., • Previous work experience in a sales related field preferred, • Excellent communication skills, • Ability to problem solve proactively., • Organizational and time management skills a must, • The ability to exhibit excellent active listening skills and work in an open, team environment. Work environment/physical demands: • Be able to work evenings and weekends, as necessary., • Ability to sit for eight to ten hours while communicating in a call center environment. QUALITIES OF A GUEST SERVICE CENTER REPRESENTATIVE • Passion to help people., • Enthusiasm, • Ability to motivate others., • Confident, • Self-Motivated, • Must be able to shut out external distractions to ensure goals are met., • Have a sense of urgency., • Believe in your product., • Ability to accept constructive criticism., • Possess and demonstrate a positive attitude., • Ability to set and reach personal and company goals., • Ability to relate well to people., • Demonstrates active listening skills., • Ability to professionally confront and motive prospective students., • Professional appearance, • Willingness to learn., • Competitive drive, • Tenacity, • Clear effective communicator

Job Description NOW HIRING Mon-Friday with one Saturday a month OPPORTUNITY FOR REMOTE The Customer Care Expert (CCE) is responsible for providing solutions via excellent personalized service and support in a courteous and professional manner to customers throughout the life of the mortgage account, during inbound and outbound telephone discussions. The CCE’s primary responsibility is to resolve customer inquiries and delinquency, communicate information including regulatory and mandatory topics, enter information or tasks to facilitate required actions, and document outcomes in a call center environment. In this role, the CCE will act as the communication liaison between the customer and any other operations' groups, while ensuring compliance with all applicable rules and laws, as well as complying with the established Call Handling Policy and Procedures using state of the art technology. Summary of Position: · In office, full time position with the ability to work remotely if certain performance and attendance criteria is met · Handle customer calls professionally, efficiently and effectively, by utilizing active listening skills, and providing timely and accurate information while delivering exceptional customer service · Accurately and promptly execute transactions, such as payments, billing and account changes · Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments and documented procedures based on the facts of each situation · Explain financial and non-financial information effectively including Tax, Insurance and Escrow · Resolve account delinquency by collecting payments as needed · Communicate loss mitigation options and decisions to customers · Exhibit and communicate sense of urgency in obtaining complete and accurate documentation from customers and approved third parties · Adhere to assigned schedule including paid breaks and unpaid breaks for meals, training and meetings · Work in a performance-based environment, with a call monitoring program to ensure compliance with applicable rules and laws, where expectations are to meet certain standards on a regular basis. Standards are established monthly based on the performance of the team Position Requirements: Interested candidates should have a High School diploma or equivalent. Customer Service or Loss Mitigation work experience is preferred. The candidate must possess the following skills and abilities. · Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed · Able to work a full-time schedule, with regular and punctual attendance · A proven record of timeliness and availability in assisting customers · Excellent customer service and or sales skills · Superior communication skills, organizes thoughts and facts to clearly communicate verbally and in writing. Ability to read, comprehend and communicate details to a customer · Proven ability to multi-task, listen and type or talk and type notes · Effective listening, problem solving and negotiating skills · Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation. Ability to utilize PC, systems and software in completing all work · Proven record of dependability with excellent time management and the ability to self-manage · Work toward minimal guidance and supervision · Proven ability to handle stressful situations and effectively manage a high-volume workload · Willing to work in a call center environment with heavy customer interaction via telephone · Proven ability to take feedback, instruction and follow rules \nCompany Description Select Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances. Select Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances.

Job Description Customer Service Representative Location: Onsite in Jacksonville, FL 32216 Pay Rate: $17.07 per hour Schedule: 11:00 AM – 8:00 PM, Monday – Friday Training: Paid training provided for 2 weeks This is a contract position with potential to be extended. Job Summary: We are seeking friendly, detail-oriented Customer Service Representatives to assist with inbound calls regarding College Savings Plans. In this role, you will support parents, grandparents, and other individuals who have questions or need information about their savings plan options. Responsibilities: • Handle 60–80 inbound calls per day related to 529 College Savings Plans, • Provide accurate information and follow call scripts provided, • Deliver excellent customer service in a professional and courteous manner, • Accurately document call details and customer interactions, • Navigate multiple computer screens and systems effectively Qualifications: • Customer service experience (call center experience preferred), • Strong knowledge of MS Office and ability to use multiple screens, • Computer literate and comfortable learning new systems, • Detail-oriented with strong organizational skills, • Friendly, professional, and service-focused communication style\nCompany Description At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel

Job DescriptionJob Title: Phlebotomy - Phlebotomist III - Floater Location: Jacksonville FL 32223 Shift Time Zone:JEastern time, Rotational Saturday Mon-Fri coverage will depend on float availability. General PSC hours of operation range from 6am-3:30pm Payrate: $23.86/hr to $25.57/hr on W2 Duration: 4 Months Job Description: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent - REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

Job Description Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. We are actively hiring a Regional Recruitment Lead to join our Patient Engagement division, to support our North Florida region. The Regional Recruitment Lead is responsible for driving patient recruitment and engagement strategies across multiple clinical research sites within a defined region. This role leads site-level teams to achieve enrollment goals, optimize funnel performance, and deliver an excellent patient experience. The Regional Recruitment Lead designs and executes regional enrollment strategies, ensures timely follow-up of all patient leads, and partners closely with corporate and site teams using a data-driven, hands-on leadership approach to consistently meet performance and revenue targets. Schedule: Monday-Friday, Normal Business Hours Location: Hybrid with occassional travel to sites, regional offices, and community events. Compensation: Competitive base compensation + bonus Classification: Salary, Exempt Responsibilities • Create and execute strategic recruitment plans in partnership with the corporate patient recruitment team for all assigned studies and locations, • Achieve study enrollment goals and assigned revenue targets, • Guide teams in implementing multi-channel recruitment strategies, including community partnerships, physician referrals, and patient databases, • Ensure an exceptional patient experience from initial contact through screening and enrollment, • Develop relationships with community organizations, patient advocacy groups, and healthcare providers to build sustainable referral networks, • Oversee diversity and inclusion initiatives to ensure representative patient populations in clinical trials, • Monitor leading and lagging performance indicators at the individual and team level and take targeted action to address or prevent underperformance, • Build and maintain a culture of accountability, collaboration, and results, • Prioritize studies and execute patient routing to optimize revenue while meeting enrollment commitments across all studies, • Lead and manage (direct or dotted-line) patient recruiting call center managers, quality and training managers, strategists, and remarketers to achieve key performance indicators, • Manage prescreen programs, ensuring appropriate prioritization, routing, and strategy to support revenue goals, enrollment timelines, and database growth, • Identify and implement coaching, training, and development initiatives for managers and individual contributors, • Identify process and system improvement opportunities and partner with corporate and site support teams to drive enhancements, • Participate in sponsor relations and communications as needed, • Manage and maintain site-level vendor relationships, including sponsor-funded central recruitment campaigns, • Ensure accurate and timely documentation within CRM and CTMS systems, • Ensure patient enrollment teams adhere to all legal, ethical, and professional conduct standards, • Perform additional duties as assigned by management Requirements • Professional Experience, • Proven success leading high-performing teams that meet or exceed enrollment and revenue goals, • 3+ years managing a patient enrollment team of 5+ representatives, • Call center leadership supporting multi-therapeutic studies preferred, • 2–3 additional years as a patient enrollment representative preferred, • Education, • Bachelor’s degree required; business degree preferred, • Training, • Healthcare sales and call center management training preferred, • Required Capabilities, • Strong knowledge of clinical trial enrollment processes, protocols, and regulations, • Proven leadership of geographically dispersed teams, • Highly data-driven, with the ability to identify trends and take fast, measurable action, • Ability to build a culture of accountability, performance, and results, • Advanced coaching skills, including emotional intelligence and persona-based messaging to improve conversion, • Experience managing and improving KPIs at both individual and team levels, • Ability to create and execute study-specific recruiting strategies, • Expertise in delivering an exceptional, inclusive patient experience, • Proficiency with call center systems, phone platforms, and CRMs, • Strong cross-functional collaboration and communication skills, • Adaptable, solutions-oriented, and effective in dynamic environments, • Relevant therapeutic area experience is a plus Benefits Flourish Research offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Health, dental, and vision insurance plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays. Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.

Job DescriptionDescription: ROLE OVERVIEW As a Beauty Advisor at Be Aveda Institutes, you are at the heart of the student and guest experience. Your role combines exceptional guest service with a focus on product knowledge education, driving retail sales, and supporting hands-on learning opportunities for students. Every interaction you have with guests and students contributes to the mission of educating and inspiring the next generation of beauty professionals. CORE RESPONSIBILITIES OF THE ROLE & “OUR WHY” · Provide guests with the luxury experience using the Aveda Guest Service Cycle, including rituals of renewal o Our why: The Aveda point of difference is the care we provide with every student and guest, centered around education. o Our why: Product education elevates the guest experience while reinforcing the students’ learning and confidence with products. · Manage incoming call volume to exceed 95% call handling o Our why: Our first impression with guests is often over the phone. Prompt, professional service ensures we capture every opportunity to enhance students’ hands-on experiences. · Perform smart booking and complete call confirmations to maximize appointment availability o Our why: Student hands-on experience is dependent on maximizing guest appointments and availability. · Redirect students when needed to complete the home care ritual with three products educated on during the guest’s service o Our why: Enhances the educational experience for students and mentors with product knowledge while maintaining the Aveda standard. · Ensure the retail experience center is always guest-ready o Our why: A clean and welcoming environment is critical for a strong educational experience. PROFESSIONAL STANDARDS Dress Code Expectations: • All black, professional attire that reflects the Aveda brand, • Maintain clean, styled hair, subtle makeup, and professional grooming. Remember – we are in the beauty industry, we must hold ourselves to a high standard that reflects such., • Nametag must be worn at all times and should remain clean Attendance Expectations: • Arrive on time, ready to contribute to a seamless guest and student experience, • Adhere to scheduled shifts and communicate proactively for any absences. Minimum Requirements: • Due to our commitment to the environment, a strong alignment to the Aveda mission is., • One year experience in retail or guest services, cosmetic experience, • Excellent verbal and written communication, • Exceptional organizational, • Ability to attend and satisfactorily complete all company education as, • Ability to work retail hours including weekends, holidays and special events as needed., • Computer experience including retail point of sale. Supervisory Responsibilities: There is no supervisory responsibility for this position. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; talk or hear; and smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in a variety of environments. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Requirements:

Job DescriptionPhlebotomist II - Float Location: Jacksonville, FL Onsite Flexibility: Onsite Contract Details • Position Type: Contract, • Contract Duration: 4 months, • Pay Rate: $22.79 $24.41 / Hour (USD), • Shift / Schedule: Mon Fri, 8-hour shift between 5:30 AM 3:30 PM depending on the site; Rotational Saturdays, • Travel Requirements: Travel between multiple locations required; floaters are expected to be on time at whatever site they are covering for that day, • Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Job Summary The Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Key Responsibilities • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct., • Maintain required records and documentation., • Demonstrate organizational commitment and promotes a positive image to patients, clients, employees and the public in general.Required Skills, • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles., • Must be able to make decisions based on established procedures and exercise good judgment., • Must have reliable transportation, valid driver license, and clean driving record, if applicable., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting., • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business., • Keyboard/data entry experience.Education Requirements, • High school diploma or equivalent REQUIRED., • Medical training: medical assistant or paramedic training preferred., • Phlebotomy certification preferred. Required in California, Nevada, and Washington.Required Experience, • 1 3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.Nice-to-Have Experience, • 2 years in a Patient Service Center environment preferred., • Customer service in a retail or service environment STRONGLY preferred.Work Environment / Physical Requirements, • Training locations may vary based on trainer availability., • Floaters travel between multiple sites and are expected to be on time at whatever site they are covering for that day., • Floaters must have a clean driving record., • Floaters are able to submit mileage for expense reimbursement., • Overtime availability expected.Benefits, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout the Client This client is a leading provider of diagnostic laboratory and healthcare information services, serving one in three adult Americans annually and supporting half of the physicians and hospitals across the United States, with laboratory operations extending internationally. With nearly 50,000 employees, this organization operates at national scale while delivering the diagnostic insights that drive clinical decisions, guide treatments, and ultimately save lives. The team includes phlebotomists, patient services representatives, laboratory scientists, logistics professionals, and business talent who contribute directly to patient health outcomes. The organization has built a culture centered on enriching the employee experience, expanding opportunity, and elevating belonging supported by eleven Employee Business Networks and structured professional development pathways. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-16118 Industry: Healthcare

Job DescriptionPhlebotomist Location: Jacksonville, FL Onsite Flexibility: Onsite Contract Details • Position Type: Contract, • Contract Duration: 3 months, • Pay Rate: $19.85 $21.26 / Hour (USD), • Shift / Schedule: 6:00 AM 3:30 PM, Monday Friday; Rotational Saturdays 6:00 AM 12:00 PM, • Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Job Summary The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Key Responsibilities • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Maintain required records and documentation., • Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.Required Skills, • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Keyboard/data entry experience a must.Education Requirements, • High school diploma or equivalent Required, • Medical training: medical assistant or paramedic training preferred, • Phlebotomy certification preferred (Required in California, Nevada, and Washington), • Phlebotomy license Required (per State of Credentials/Licenses Required)Required Experience, • Minimum of 6 months experience Required, • 2 years of phlebotomy experience and working in a patient service center (per State Credentials field)Nice-to-Have Experience, • One (1) year phlebotomy experience preferred, • Customer service in a retail or service environment preferredBenefits, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout the Client This client is a world-leading provider of diagnostic information services, operating at national scale across the United States with laboratory operations extending internationally. Serving one in three adult Americans annually and supporting half of the physicians and hospitals in the U.S., the organization employs nearly 50,000 professionals including phlebotomists, patient services representatives, laboratory scientists, logistics professionals, and business talent who work together to deliver diagnostic insights that drive clinical decisions, guide treatments, and save lives. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-16033 Industry: Healthcare

Job Description The Claims Support Representative serves as the front line of our Auto Warranty Claims Call Center, assisting customers and repair facilities with questions related to contracts, coverage, claim status, and payments. This role requires strong communication skills, technical understanding, and attention to detail to deliver a positive experience and accurate information. This is a full-time, hourly, in-office position based in Jacksonville, FL. Minimum Qualifications: • High School diploma or equivalency., • Proven customer support experience or experience as a client service representative. Primary Job Functions: • Manage a high volume of inbound calls from customers, dealers, and repair facilities regarding Auto Warranty claims and coverage questions., • Review Auto Warranty contracts to verify eligibility for coverage, including checking terms, mileage limits, exclusions, waiting periods, and effective dates., • Confirm financing and payment status to ensure the contract is active and valid after proceeding with claim actions., • Read and interpret adjuster notes to understand claim status, required documentation, pending actions, and authorization details., • Take action based on adjuster direction by updating claim files, requesting additional information, sending forms, or providing next steps to the caller., • Provide clear and accurate explanations regarding what is and is not covered, based on contract language and claim findings., • Offer timely claim status updates by reviewing claim notes, uploaded documents, and all relevant system information., • Handle customer and dealer concerns professionally, offering solutions, setting clear expectations, and escalating when appropriate., • Document all interactions and updates thoroughly in the claims system to ensure accurate and complete claim records., • Follow all Auto Warranty claims procedures, communication standards, and regulatory guidelines., • Meet expectations related to quality, documentation accuracy, call handling, and customer satisfaction., • Participate in any projects, reports, documentation, tasks or objectives assigned The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Skills & Competencies Required: • Spanish fluency/Bilingual a plus., • Intermediate knowledge of Windows-based computer programs., • Exceptional customer service and communication skills., • Strong phone contact handling skills and active listening., • Customer Orientation and ability to adapt/respond to different types of characters., • Ability to multi-task, prioritize, and manage time effectively. #LI-Onsite

Job Description About Brightway Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation’s largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development. We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. Scope The Engagement Center Team Lead is a high-impact, hands-on leader who owns the daily performance of their team. This role goes beyond traditional supervision by driving operational excellence, service quality, and continuous improvement across the Engagement Center. Provides daily leadership to customer service staff to meet expectations. Ensures effective, timely delivery of superior insurance-related customer service and helps resolve disputes. Identifies system, process and workflow enhancements. Assigns work throughout the department and follows up on it in a timely way. Creates a high-performance culture centered on customer experience, accountability, and execution excellence. Serves as a visible representative of Brightway leadership through consistent communication, coaching, and operational presence. Works with all levels of the organization and with all franchisees to promptly resolve issues to ensure satisfaction. What Success Looks Like Team Leads at Brightway are measured on outcomes, not activity. You own the following KPIs for your team: • Service Level & Speed - Calls handled within target, low abandonment rate, • Quality Scores- QA accuracy, compliance, call resolution standards, • Team Productivity - Productivity, efficiency, and workload management across assigned representatives, • Automation Adoption - Adoption and optimization of digital tools, workflows, and process automation initiatives Drive Team Performance Daily • Own real-time floor presence — monitor queues, intervene early, and remove blockers before they affect customers or SLAs, • Review team dashboards and metrics at the start and end of every shift; act on trends, not just exceptions, • Constantly monitoring team inventory of work to ensure cases are being resolved quickly and accurately. No cases are left behind, • Deliver targeted, data-driven coaching focused on performance improvement and customer outcomes, • Deliver rapid feedback loops — same-day recognition and redirection Champion Quality & Compliance • Own QA outcomes for the team — listen to calls, review interactions, identify patterns, and close gaps, • Ensure every team member understands current standards and is equipped to meet them, • Escalate systemic quality issues with documented root cause and proposed solutions, • Model the behaviors you expect — you are the standard Lead Automation & Process Improvement • Actively identify manual, repetitive tasks that can be automated or streamlined, • Partner with Engagement Center peers and Technology to implement, test, and embed new tools and workflows, • Champion adoption of automation tools within the team; train, coach, and hold accountable for usage, • Document and maintain current-state and future-state process maps for your team's workflows, • Submit structured improvement proposals with quantified impact estimates Develop Your People • Identify skill gaps through observation and data; create targeted development plans, • Conduct regular 1:1s focused on growth, goals, and performance against metrics, • Prepare and deliver timely, specific performance reviews and salary recommendations, • Build bench strength and develop team members who are ready for the next level, • Act as a career advocate for your team, not just a performance manager Operate with Leadership Presence • Represent the team to senior leadership with clear, data-supported updates on performance and initiatives, • Translate company strategy into concrete behaviors and daily actions for your team, • Administer HR policies fairly and consistently; escalate people matters proactively, • Maintain accurate records in all applicable systems; ensure team compliance with documentation standards Skills, Licenses, Certifications • Metrics fluency: you read dashboards instinctively and translate numbers into action, • Coaching credibility: reps trust your feedback because it is specific, fair, and grounded in data, • Change agility: you embrace new tools, new processes, and new ways of working — and pull your team along, • Operational leadership presence: visible, engaged, and proactive in daily team operations, • Continuous improvement mindset with the ability to identify workflow inefficiencies and implement scalable solutions, • Communication: clear and direct — with your team, your peers, and leadership Education and Experience • Bachelor’s degree or equivalent professional experience required., • 4–6 years of experience in customer service, insurance operations, or contact center environments required, including demonstrated leadership experience., • Active 20-44 or 220 insurance license required., • Minimum 3 years commercial insurance preferred, • Proficiency in Microsoft Office applications required Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.

Job DescriptionJob Title: Phlebotomist I Job Location: Jacksonville, FL, 32223 Job Duration: 4+ months contract with a possible extension Shift: 6:00am-3:30pm M-F rotational Saturdays 6:00am-12:00pm State of Credentials Licenses Required: Phlebotomy license, 2+ years of phlebotomy experience and working in a patient service center • Job Summary:, • The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions., • The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures., • The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner., • The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information., • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Maintains required records and documentation., • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.Job Requirements:, • Ability to provide quality, error free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.Required Education:, • High school diploma or equivalent REQUIRED, • Medical training: medical assistant or paramedic training preferred., • Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: • Minimum of 6 months experience REQUIRED., • One( ) years phlebotomy experience preferred., • Customer service in a retail or service environment preferred., • Keyboard/data entry experience a must. Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician #PH7

Job DescriptionJob Title: Phlebotomy - Phlebotomist II - Float Location: Jacksonville FL 32258 Shift Time Zone:Jacksonville FL 32258 Payrate: $22.79/hr to $24.41/hr on W2 Duration: 6 Months Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent REQUIRED. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: 1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections. 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment STRONGLY preferred. Keyboard/data entry experience. Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Floaters are able to submit mileage for expense reimbursement.

Courtyard by Marriott Jacksonville Flagler Center SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality, • Teamwork Duties and Expectations 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 1. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 1. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 1. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests., • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Houseperson, Role Specific Duties and Expectations Other Duties and Expectations • Luggage Handling: Store and retrieve luggage or packages for guests in storage areas, as needed., • Cleaning and Trash Management: Clean and maintain the guest hallways, stairwells, service areas and ice rooms. Collect trash from all exterior garbage receptacles, as well as picking up trash and debris from the parking lot, swimming pool area and common grounds. All front and back of house areas should be well-organized and clean. Collect trash and soiled linen from the housekeepers and deliver to laundry room., • Furniture Upkeep: Monitor placement and condition of public space furniture, report issues to management., • Restocking: Maintain stock levels in guest floor linen closets and guest amenities. Replenish amenities and supplies in assigned guestrooms. Stock and maintain housekeeping cart. SECTION THREE: Success Metrics Happy Guests • Management Performance Ratings, • Guest Satisfaction Scores/Intent to Return Spotless Cleanliness • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Guest Ratings/Reviews Product Consistency & Quality • Checklist Tracking, • Management Performance Ratings, • Guest Ratings Teamwork • Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: • Experience in a hospitality, service, consumer-facing franchise or related field preferred., • Can-Do Attitude: Must have a positive attitude and willingness to learn., • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures., • Handle Pace and Pressure: Must work well in stressful, high-pressure situations., • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests., • Communication Skills: Must be able to convey information and ideas clearly., • Hospitality and Guest Service: Must have a desire to serve all guests., • Age Requirement: Must be 18 years of age or older to perform this job., • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel., • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock., • Breaks: Clock in/out for breaks at the designated time on your schedule., • Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as: • Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles., • Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms., • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces., • Kneeling: Bending legs at knee to come to rest on one or both knees., • Crawling: Moving about on hands and knees or hands and feet., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers., • Lifting: Carrying certain housekeeping items such as linens, trash, or vacuums. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What’s in it for you? • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Courtyard by Marriott Jacksonville Flagler Center SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality, • Teamwork Duties and Expectations 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 1. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 1. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 1. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests., • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Housekeeper, Role Specific Duties and Expectations The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel. • Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room., • Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift., • Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean. SECTION THREE: Success Metrics Happy Guests • Management Performance Ratings, • Guest Satisfaction Scores/Intent to Return Spotless Cleanliness • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Guest Ratings/Reviews Product Consistency & Quality • Checklist Tracking, • Management Performance Ratings, • Guest Ratings Teamwork • Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: • Experience in a hospitality, service, consumer-facing franchise or related field preferred., • Can-Do Attitude: Must have a positive attitude and willingness to learn., • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures., • Handle Pace and Pressure: Must work well in stressful, high-pressure situations., • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests., • Communication Skills: Must be able to convey information and ideas clearly., • Hospitality and Guest Service: Must have a desire to serve all guests., • Age Requirement: Must be 18 years of age or older to perform this job., • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel., • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock., • Breaks: Clock in/out for breaks at the designated time on your schedule., • Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to carry out physical working demands such as: • Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles., • Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms., • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces., • Kneeling: Bending legs at knee to come to rest on one or both knees., • Crawling: Moving about on hands and knees or hands and feet., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers., • Lifting: Carrying certain housekeeping items such as linens, trash, or vacuums. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What’s in it for you? • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Job Description Claims Call Center Representative Join a collaborative, service-focused team where attention to detail, professionalism, and customer care are valued. At Stillwater Insurance Group, you will play a critical role in supporting our Claims Department by ensuring accurate and timely claim intake while delivering exceptional service to policyholders and internal partners. Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering home, auto, and commercial insurance products across all 50 states. Headquartered in Jacksonville, Florida, with offices in New York and Omaha, we are known for our supportive culture, strong values, and people-first approach. Our employees consistently describe Stillwater as a place with great people, accessible leadership, and a genuine commitment to integrity. We emphasize teamwork, professional development, and internal growth within a positive, high-performing environment. Role Overview The Claims Call Center Representative supports the Claims Department by capturing First Notice of Loss (FNOL) information, establishing new claim records, and managing incoming communications across the enterprise. This role requires strong data entry accuracy, effective communication skills, and the ability to navigate multiple systems efficiently. Cross-training in administrative functions is expected to provide resource support across the Claims Department. This position is an in-office position, located at one of our three locations, Jacksonville, FL, Omaha, NE, or Jericho, NY. Key Responsibilities • Process First Notice of Loss reports received via phone and non-phone reporting channels accurately and within established service standards, • Create and maintain new claim records in applicable systems, • Handle incoming calls and enterprise-directed communications professionally and efficiently, • Research and resolve complex claim inquiries, escalating when appropriate to ensure effective resolution, • Liaise with internal and external stakeholders to clarify information and resolve issues, • Utilize internal claims systems and tools with accuracy and efficiency, • Provide feedback and recommendations to improve service quality and customer experience, • Follow company procedures to ensure compliance with risk management and regulatory requirements, • Cross-train in administrative duties to support broader Claims Department operations Minimum Qualifications • High school diploma or GED equivalent, • Minimum 2 years of call center experience, • Strong data entry skills with typing speed of 32 WPM or higher, • Proficiency in Windows-based operating systems and Microsoft Office applications, • Ability to navigate multiple screens and systems quickly and accurately, • Strong comprehension skills and professional demeanor, • Solid written and verbal communication skills, • Demonstrated attention to detail and problem-solving ability Preferred Qualifications • Bilingual (Spanish/English), • Prior insurance industry knowledge or experience Skills & Competencies • Strong customer service orientation, • Ability to manage multiple priorities in a fast-paced environment, • High level of accuracy and organizational skills, • Effective listening and communication skills, • Collaborative team mindset, • Commitment to compliance and process adherence What You Can Expect • A supportive, team-oriented culture, • Opportunities for cross-training and professional growth, • Recognition for accuracy, efficiency, and service excellence, • A workplace built on trust, integrity, and respect Apply today to begin your career with Stillwater Insurance Group. Employment offers are contingent upon successful completion of a background investigation and pre-employment drug screening. Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.

Job Description Claims Support Representative Early Career Opportunity | Claims Operations & Customer Service Launch Your Career with Stillwater Insurance Group Are you a recent college graduate looking to start your professional career with a company that invests in your growth? Stillwater Insurance Group is seeking motivated, detail-oriented individuals to join our Claims Department as a Claims Support Representative. This role provides hands-on experience in customer service, business operations, insurance claims, and administrative functions while offering extensive training, mentorship, cross-functional exposure, and advancement opportunities. Depending on business needs and candidate qualifications, you may support either Claims Call Center operations, Claims Administration, or a combination of both. If you're looking for a career where you can learn, grow, and make a meaningful impact, we'd love to hear from you. Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering home, auto, and commercial insurance products across all 50 states. Headquartered in Jacksonville, Florida, with offices in New York and Omaha, we are known for our supportive culture, strong values, and people-first approach. Our employees consistently describe Stillwater as a place with great people, accessible leadership, and a genuine commitment to integrity. We emphasize teamwork, professional development, and internal growth within a positive, high-performing environment. Position Summary The Claims Support Representative provides operational and customer service support across the Claims Department. This position serves as an entry point into the insurance industry and offers broad exposure to claims operations, customer communications, business processes, and administrative support. Responsibilities may include claim intake, First Notice of Loss (FNOL) processing, customer and agent communications, document management, reporting, compliance support, vendor payment processing, and various administrative duties. This role is designed to provide cross-functional training and may serve as a pathway to future opportunities within Claims, Operations, Compliance, Customer Service, and Claims Adjusting. Location: Jacksonville, FL, or Omaha, NE What You'll Do Customer Service & Claims Support • Receive and process First Notice of Loss (FNOL) reports through phone and digital reporting channels., • Create and maintain claim records within company systems., • Respond to incoming calls and communications from policyholders, agents, vendors, and internal partners., • Research and resolve customer inquiries while providing a professional and positive experience., • Escalate complex issues appropriately while ensuring timely resolution., • Support claims operations by gathering, documenting, and maintaining accurate information. Administrative & Operational Support • Process claim file document requests and maintain electronic claim records., • Route and manage incoming and outgoing correspondence, emails, and mail., • Assist with vendor payments, stop payments, arbitration matters, CLUE reporting, and regulatory compliance requests., • Prepare reports, spreadsheets, tracking documents, and departmental performance data., • Support document indexing, filing, scanning, and records management activities., • Coordinate meetings, prepare agendas, and maintain departmental documentation as needed., • Assist with special projects and additional assignments within the Claims Department. Who We're Looking For We're looking for individuals who are eager to learn, enjoy helping others, and have a strong desire to build a professional career. This position is ideal for recent graduates seeking business experience in a stable and growing industry. Successful candidates are: • Customer-focused and service-oriented., • Highly organized and detail-oriented., • Strong communicators with a professional demeanor., • Comfortable learning new technologies and systems., • Able to manage multiple priorities in a fast-paced environment., • Team players who enjoy collaborating and solving problems. Minimum Qualifications • High school diploma or GED required., • Associate's degree or Bachelor's degree preferred., • Recent college graduates are strongly encouraged to apply., • Strong computer proficiency, including Microsoft Office applications., • Excellent written and verbal communication skills., • Strong organizational skills and attention to detail., • Ability to learn new systems and business processes quickly., • Professional customer service mindset., • Ability to work independently and as part of a team. Preferred Qualifications • Bachelor's degree in Business, Communications, Finance, Risk Management, Insurance, or a related field., • Internship, campus leadership, administrative, customer service, office support, or call center experience., • Experience with Microsoft Excel, including spreadsheets and basic reporting., • Bilingual English/Spanish skills., • Interest in developing a long-term career within the insurance industry. What You'll Gain • Comprehensive training and onboarding., • Exposure to multiple areas of insurance and claims operations., • Mentorship from experienced leaders and professionals., • Opportunities for cross-training and career advancement., • Transferable business, analytical, and customer service skills., • A collaborative environment that supports learning and professional growth. What You Can Expect • A supportive, team-oriented culture., • Accessible leadership and mentorship opportunities., • Continuous learning and development., • Recognition for initiative, accuracy, and service excellence., • Career growth potential within Claims, Operations, and other areas of the organization., • A workplace built on trust, integrity, and respect. Begin Your Career with Stillwater If you're ready to launch your career with a company that values development, teamwork, and long-term growth, apply today to join Stillwater Insurance Group. Employment offers are contingent upon successful completion of a background investigation and pre-employment drug screening. Stillwater Insurance Group is a drug-free workplace and an Equal Opportunity Employer.

Job Description Position Overview Jacksonville, FL | Onsite Brightway Insurance is seeking a Customer Service Team Lead to lead and develop a team of customer service professionals within our Engagement Center. This individual will play an integral role in delivering exceptional service experiences while ensuring the team operates efficiently and consistently meets business objectives. The ideal candidate is a people-focused leader with a strong customer service background, excellent communication skills, and the ability to motivate a team in a fast-paced, high-volume environment. This role oversees inbound and outbound customer interactions, supports complex service resolutions, and identifies opportunities to improve processes, workflows, and overall customer satisfaction. As a key representative of Brightway leadership, the Customer Service Team Lead will partner with employees, company leadership, and franchise owners to foster a positive team environment and deliver an exceptional experience across the organization. Key Responsibilities Lead, coach, and develop a team of insurance professionals responsible for handling inbound and outbound customer, agent, and carrier inquiries through phone and email. Promote a customer-first culture by ensuring timely, accurate, and high-quality service delivery across all interactions. Monitor team performance, establish expectations, and provide ongoing feedback, coaching, and development opportunities to drive individual and departmental success. Oversee daily workflow, assign responsibilities, and ensure timely follow-up and resolution of customer concerns, escalations, and complex service issues. Identify and implement opportunities to improve processes, systems, and workflows to enhance operational efficiency and the overall customer experience. Serve as a resource and mentor to team members, sharing knowledge and providing guidance on complex insurance-related matters and Brightway processes. Collaborate with company leadership, franchise owners, and other departments to address challenges, resolve issues, and maintain strong working relationships. Monitor quality standards and ensure team activities, documentation, and follow-up are completed accurately and consistently. Maintain current departmental procedures, documentation, and training resources. Communicate team performance, departmental activity, and business outcomes to leadership. Support the administration of company policies and procedures, including performance evaluations and employee development initiatives. Qualifications & Experience 4–6 years of experience in customer service or a related field. 2+ years of experience leading or managing a team. Call center or high-volume customer service experience preferred Active 20-44 or 2-20 insurance license required. Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Bilingual proficiency preferred. Skills & Competencies Demonstrated ability to lead, motivate, and develop employees while driving strong business results. Exceptional customer service mindset with a passion for creating positive customer experiences. Strong verbal and written communication skills, including the ability to communicate complex information clearly and effectively. Excellent problem-solving and decision-making abilities, with the confidence to navigate escalated and complex situations. Ability to analyze information, identify trends, evaluate alternatives, and recommend effective solutions. Strong organizational and time management skills, with the ability to prioritize competing responsibilities in a fast-paced environment. Adaptability and willingness to embrace new processes, systems, and organizational initiatives. Ability to build strong relationships and collaborate effectively across all levels of the organization.

Job DescriptionCall Center Sales Agent - Entry Level NO Remote positions Available Salary Range Salary: $32,500 to $37,500 Annual Salary Plus Commission Salary Plus 12% Commission on Gross Profit Expected 1st year income to be estimated at $45,000 plus Full Job Description If you're engaging on the phone, charismatic, a go-getter and are ready to build a rewarding sales career, we can give you the tools to make it happen! As a Call Center Representative, you must be highly motivated and competitive, with a strong work ethic and exceptional communication skills. You'll be trained in the industry of Freight Logistics / Transportation, as well as the basic concept of sales, in order to effectively convey information verbally, enhancing your negotiation and interpersonal skills. Location: 6030 Bowdendale Avenue, Jacksonville, Florida 32216 Full Time Schedule: 40 hrs/wk during hours of operation (Mon-Fri, 7:50AM-6PM Eastern Time) What you'll do: • Make 150 to 200 outbound calls to businesses using our CRM, • Qualify Businesses to confirm requirements are met for shipping, • Generate rate quotes while educating businesses about our freight services, • Meet individual and team sales goals, • Follow phone scripting to ensure compliance, • Record responses and call outcomes in our CRMWho you are:, • Minimum of 1 year of sales experience, call center or inside sales experience preferred, • A strong hunger for financial success, • Being a self-starter with an business owners spirit and a need to exceed goals, • A positive attitude, • Passionate about making a difference!, • Resilient and the ability to professionally handle rejection and upset customers, • Self-discipline and time management skills to successfully work from home, • Being an articulate, confident, and conscientious communicator, • Having an empathetic ear and excellent active listening skills, • Being a trainable, coachable, constant learner, • Being a multi-tasker with amazing organizational skills and great attention to detail, • Technical savvy; able to use multiple computer systems while in conversation with a consumerWhat We Offer:, • Hourly base pay+ competitive and uncapped bonus/commissions, • Full time shifts, • Paid training, • Advancement opportunities, • Paid time off, • Fun and virtual team environmentCompany Overview Logistics Worldwide is one of the most progressive transportation management companies in the business. Our focus is to provide customers with superior supply chain management services and best in class technology at the lowest possible cost while providing customers with the above and beyond level of customer service they deserve. With our unique and progressive approach to transportation management, Logistics Worldwide helps customers of all sizes drive savings and simplification into their supply chains. When you select Logistics Worldwide to manage your transportation processes, you get a true partner and the recognized leader in the third-party logistics industry. Our website www.LogisticsWorldwide.com

Job Description Summary Provides information and assistance/referrals on community services to elders, persons with Disabilities and/or their caregivers for possible assistance through the Aging and Disability Resource Center. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons. I. Essential Duties and Responsibilities include the following. Other duties may be assigned. A. Information and Referral/Assistance • Answer the Aging and Disability Resource Center Helpline, a fast-paced environment with a high call volume., • Triage calls by assessing caller needs and assisting callers to find the resources available (e.g. Medicaid, Medicare, LTC, DOEA funded programs, or private pay) in their community pertinent to their needs while ensuring compliance with Inform USA Standards, Client Confidentiality, and HIPAA guidelines., • Provide Information & Referral utilizing the web-based database system., • Collect caller demographic information and record into the Information and Referral web-based database system., • Provide information regarding resources and make referrals as needed., • Schedule 701S appointments utilizing the Time Tap Scheduler feature, as appropriate., • Assist callers on ways to negotiate services and benefits and submit appropriate referrals for assistance., • Call other agencies in the aging network to obtain information for callers., • Implement three-way calls when contacting other agencies on behalf of the caller., • Conduct follow-up calls to determine the outcome when a referral is made., • Collect caller demographic information and record into the Information and Referral web-based database system., • Correct utilization of the database, to ensure all needs/unmet needs are reported., • Advocate on behalf of the clients., • Respond in writing to e-mails and letters from concerned citizens and information requests from individuals and agencies., • Return client voicemails within 48 hours., • Process fax referrals received from provider agencies, hospitals, social workers, and other agencies., • Connect caller to Satisfaction Survey line at the end of call to gauge caller satisfaction., • Provide Information and Referral services at various locations in the community such as health fairs, Disaster Recovery Centers when needed., • Participate in monthly staff meetings, retreats and any other functions scheduled throughout the year. 1. When appropriate, staff will utilize the DOEA approved language interpretation line and Florida Relay services to communicate with callers. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. B. Resource Development: • Utilize Information and Referral web-based database system to access and retrieve information on community resources., • Assist in the data input on the database., • Reviews agency newsletters, press releases, brochures, and other materials to keep abreast of current developments in the local aging and disability networks., • Help develop and distribute public information materials., • Provide I&R at various locations in the community., • Participate in related task forces, coalitions, etc. to learn about available resources and to increase public awareness. II. Working Relationships A. ADRC Team: • Ensure effective two-way communication ensuring high quality of service to clients and caregivers., • Be accountable for performance and the achievement of organizational goals to ensure compliance with contracts, policies and procedures and ensure quality service delivery., • Foster a workplace environment that is nurturing, supportive, safe, equitable, and welcoming, ensuring person-center high-quality services. B. Regulatory Bodies/DOEA: • Ensure compliance with all legal and contract requirements., • Respond promptly to requests and operate with full transparency. C. Clients and Caregivers • Foster an environment that is customer focused, and person centered., • Ensure timely and efficient response with accurate information and follow-up. D. Referring Community Partners • Foster an environment that is customer focused., • Ensure timely and efficient response with accurate information and follow-up. III. Supervisory Responsibilities • This job has no supervisory responsibilities. IV. Competency To perform the job successfully, the candidate should demonstrate the following competencies: A. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; input is welcomed regarding workflows and procedures. B. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Knowledge of and or the ability to learn electronic data processing equipment is essential. C. Computer Skills- To perform this job successfully, this position should have knowledge of Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software. D. Cooperation- Ability to develop effective working relationships with clients, caregivers, managers, colleagues, professionals, and community vendors; Ability to maintain a positive “can do” work attitude in a fast-paced environment with regular high call volume. E. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. F. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. G. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. V. Qualifications To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. VI. Education and/or Experience High School Diploma and a minimum of two years’ experience in information and referral services, case management, call center services or related work experience. Comply with Inform USA Standards for Professional Information and Referral (receive with training). VII. Language Skills A. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. B. Ability to write routine reports and correspondence. C. Ability to speak effectively before groups of customers or employees of an organization. • VIII. Mathematical Skills A. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. B. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • IX. Reasoning Ability A. Ability to define problems, collect data, establish facts, and draw valid conclusions where only limited standardization exists. B. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • X. Certificates, Licenses, Registrations Obtain certification as a Certified Information and Referral Specialist through the Inform USA Certification Program. • XI. Other Skills and Abilities Ensure good interpersonal skills and telephone etiquette. Knowledge of community services, eligibility criteria, and application procedures for need services preferred. Must be able to develop working relationships with public and private agencies. • XII. Physical Demands The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, this position is regularly required to talk or hear. This position is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. This position must occasionally lift and/or move up to 25 pounds. • XIII. Work Environment The work environment characteristics described here are representative of those this position encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Equal Opportunity Employer – ElderSource values all people in everything we do. We welcome the unique insights and perspectives of all persons in our quest to fulfill our mission.

Job Description The Customer Support Specialist Supervisor is responsible for coordinating and supervising the day-to-day operations of the Customer Service Department, including tracking of correspondence. This role manages the daily worked load to ensure required service volume and quality levels are attained. (This is meant to be a guide. Duties may vary dependent upon management.) Essential Position Functions: • Help a team of Account Managers with order entry, product help, and any day-to-day activities they need help with., • Supervise a team of Customer Support Specialist and the day-to-day functions, including providing daily updates to the team, reporting on key metrics and team priorities., • Review Call Center KPI’s and activities for assigned team members provided by Manager., • Conduct call quality coaching, monitoring and conduct regular reviews of team to ensure work is completed on a timely and accurate basis. Ensure regular on floor role play and observations are conducted with team members., • Review and immediately address customer complaints and apply solutions or escalation to Manager as needed., • Conduct annual performance reviews with each team member and partner with HR and Manager for employee corrective action as needed., • Expedite team concerns and remove roadblocks to ensure all issues are brought to resolution., • Coach, teach and train the team on best practices and identify areas of improvement, while providing a roadmap for success., • Ensure team acts as ambassadors to provide world class service to the customers and sales team., • Identify opportunities for improvement and partner with manager to ensure corrective plans are implemented., • Collaborate cross-functionally to ensure the teams are knowledgeable of new and emerging product offerings., • Establish a high standard for productivity, quality, customer service as well as ensure team member guidelines are followed., • Responsible for the implementation of best practices to improve compliance, capabilities and efficiencies provided by Manager., • Lead regular team meetings with support members and provide updates on all customer and company priorities., • Act as point of contact for all escalated issues to facilitate solutions, providing direct customer support for complicated or critical issues. Escalate to manager as needed for further guidance., • Follow-up on established team goals and objectives provided by manager., • Hold regular meetings with team and conduct a minimum of one formal documented KPI and performance review with each team member monthly., • Assist and support the Customer Support Manager with a wide variety of duties and functions as assigned., • Ensure required reporting is maintained and accurate for your team., • Be the point of contact for other teams in the absence of a supervisor peer., • Manage time off requests, weekly payroll and monitor workloads, and help during peak periods., • Other duties as required. This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Education and/or Experience: • High school diploma or GED required., • 2+ years’ customer support or relevant experience, • 2+ years’ experience as Customer Support Supervisor preferred, or relevant experience., • A passion for helping people solve their problems, with an ability to think creatively and empathetically while staying calm under pressure., • Familiarity with CRM systems and practices., • Experience working in a decentralized organization with a large customer base., • Strong phone contact handling skills and active listening., • Must have intermediate Microsoft Office (Word, Excel, Outlook) skills., • Ability to prioritize and complete assignments accurately and in a timely manner., • Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment., • Must be able to work alone, and with a team., • Must be able to pass a drug screen and criminal background check., • Must have intermediate Microsoft Office (Word, Excel, Outlook) skills., • Ability to prioritize and complete assignments accurately and in a timely manner., • Strong interpersonal, organizational, oral, and written communications skills., • Must be able to read and communicate in English, for safe and effective performance of the job and business operations., • Must be able to work alone, and with a team., • Must be able to pass a drug screen and criminal background check. Work Environment: The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands • Regularly required to walk and stand continuously for long periods of time., • Talk or hear, both in person and by telephone., • Reach with hands and arms., • Specific vision requirements include close vision, distance vision and the ability to adjust focus., • Lift up to 25 lbs. Mental Demands • Regularly required to use written and oral communication skills., • Will interact regularly with managers and customers., • Must be able to work independently with little supervision. Work Environment • Employee works primarily in an office environment., • Minimal to moderate noise. Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.

Where Customer Service Meets Compassion \n Make a meaningful difference for people navigating the cost of their prescription medications and the process of accessing available assistance. \n In this remote opportunity, you’ll be a trusted resource for individuals seeking support through prescription savings and assistance programs, answering questions, explaining the enrollment process, and helping them understand their available options. \n If you’re a compassionate, detail-oriented problem solver who takes pride in providing exceptional service and helping people feel supported, this may be just what you’re looking for. \n This remote, flexible opportunity pays independent contractors $15 per hour. \n What You’ll Be Doing \n\n • Handling incoming and outgoing phone calls, responding to customer questions, and explaining program requirements\n, • Obtaining patient financial records and other required documentation, verifying insurance benefits, and reviewing patient records and established guidelines to determine eligibility for assistance programs\n, • Processing orders for specialty medications, including obtaining and documenting the required authorizations\n, • Handling all customer interactions with compassion and professionalism, including those with upset or frustrated callers\n, • Documenting and escalating complex adverse events or product quality complaints according to detailed client and program guidelines\n, • Ensuring compliance with established processes, procedures, and regulations concerning medication ordering, medication distribution, and communication protocols\n\n About You \n At least one year of experience in a call center customer service environment is preferred, and medical office, pharmacy, or non-clinical medical experience is very helpful. To be a successful Customer Service Representative for this client, it’s also essential to have: \n\n • Strong written and verbal communication skills to clearly and effectively explain information to customers\n, • Great active listening skills, and the ability to ask probing questions as needed \n, • Strong analytical and problem-solving skills\n, • Excellent attention to detail\n, • Computer proficiency to navigate multiple programs and databases while assisting customers \n, • The ability to consistently deliver compassionate, high-quality customer service in a fast-paced, high-volume environment\n, • Effective de-escalation skills when handling difficult calls\n\n Your Home Office Environment \n Because NexRep Marketplace contractors perform services remotely and independently, you’ll need a quiet, dedicated workspace, along with: \n\n • Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)\n, • A PC with Windows 11 (Macs and Chromebooks are not supported at this time)\n, • At least 8GB of RAM, with at least 4GB available for use\n, • A processor capable of reliably running all required software and programs simultaneously\n, • Up-to-date antivirus software\n, • Dual monitors, each capable of displaying at least 1024 x 768 pixels\n, • A USB noise-cancelling headset\n, • A webcam for your Certification experience\n, • A smart phone to facilitate dual-factor authentication \n\n Where NexRep Contracts \n NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US. \n Flexible Schedule \n As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation. \n Hours of operation are Monday through Friday, 8:00 AM to 8:00 PM ET. \n Please note that this third-party client requires that each independent contractor services a minimum of 20 hours per week. If you’d prefer to service fewer than 20 hours per week as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace. \n Pay and Perks \n This customer service opportunity pays independent contractors $15 per hour. \n Plus, your remote, independent contractor status allows you to work in the comfort of your own home – or anywhere in the US you can meet the office requirements. \n You’ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you’ll receive: \n\n • Access to program experts who are available to meet with you upon request\n, • Free certification to provide you with the information you need to be successful as a Customer Service Representative. Certification runs for 10 days, Monday-Friday, with up to 4 hours of online class time per day and 2 hours of self-paced online modules each day. \n, • Opportunity to earn up to $300 in certification incentives in your first month of servicing by reaching the milestones below: \n \n, • Completing certification and servicing at least 10 hours in Week 1: $50\n, • Servicing at least 10 hours in Week 2: $50\n, • Servicing at least 30 hours per week in Weeks 3 and 4: $200\n \n, • The freedom and flexibility to choose your own schedule, within the client’s hours of operation\n, • The chance to achieve better work-life balance\n\n You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you’ll have the opportunity to earn Perks points. As those points add up, you’ll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! \n Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Job Description Position Title: Customer Service Representative Pay Rate: $21/hour on W2 Contract: 12 months Work Arrangement: Hybrid Work Locations: 9000 Southside Blvd., Building 200, Jacksonville, FL 32256 Regular Work Schedule: 10:30 AM – 7:00 PM ET Training Schedule: 8:00 AM – 4:30 PM ET, or as assigned based on the trainer’s schedule Position Overview: We are seeking a customer-focused Customer Service Representative with strong inbound call center experience and excellent computer navigation skills. The ideal candidate can efficiently navigate multiple systems while interacting with customers, analyze inquiries, resolve issues, and deliver a positive customer experience. This role serves as the first point of contact for high-revenue commercial clients seeking assistance with commercial loan and credit products. The representative will primarily handle inbound phone inquiries, conduct research, coordinate with internal business partners, and provide timely, accurate resolutions. Key Responsibilities: • Serve as the first point of contact for high-revenue clients contacting the organization primarily by phone, with additional inquiries received through email., • Review, analyze, and determine the appropriate handling and resolution of customer requests related to commercial loan and credit products., • Research customer inquiries, identify issues, and provide accurate and timely resolutions., • Navigate multiple banking systems and applications efficiently to support customer requests., • Collaborate with internal business partners to resolve client concerns, technical issues, and service requests., • Build and maintain strong client relationships through professional communication, active listening, and effective problem-solving., • Apply established procedures and operational guidelines when handling customer inquiries and exceptions., • Document customer interactions, research findings, and resolutions accurately., • Adapt to changes in systems, processes, and operational procedures., • Participate in ongoing coaching and performance feedback to support service quality and operational goals.Required Qualifications:, • Experience working directly with customers in a customer service or client support environment., • Strong inbound customer service and call-handling skills., • Ability to manage difficult customer interactions, address objections, and resolve concerns professionally., • Intermediate written and verbal communication skills, including proper grammar, spelling, and clear articulation., • Strong computer skills and the ability to navigate multiple systems simultaneously while speaking with customers., • Analytical and problem-solving skills, with the ability to research inquiries and determine appropriate solutions., • Strong organizational skills, attention to detail, and the ability to manage multiple tasks., • Ability to build rapport, engage customers in meaningful conversations, and maintain a positive customer experience., • Willingness to receive ongoing coaching and performance feedback., • Flexibility and a willingness to learn new technologies, systems, and processes., • Ability to work independently while collaborating effectively with internal teams.Preferred Qualifications:, • 1–2 years of experience in banking or financial services., • 1–3 years of experience working in a call center environment., • Previous experience supporting commercial clients, particularly with commercial loan or credit products., • Experience researching and resolving financial service inquiries using multiple banking systems. At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:, • Medical Coverage – HDHP, PPO, and Surest plan options, • Minimum Essential Coverage (MEC), • Dental Insurance, • Vision Insurance, • Short-Term Disability (STD), • Long-Term Disability (LTD), • Life & AD&D Insurance, • Critical Illness Insurance, • Accident Insurance, • Employee Assistance Program (EAP) #TMCA

Owner Relations Representative – Oil & Gas Location: 100% Remote – Must reside in CO, AZ, NM, OK, UT, WY, GA, or TX Pay Rate: $25–$35/hour W-2, depending on experience Contract Duration: Through December 2026, with potential for extension or conversion based on business needs Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM Mountain Time About the Opportunity Red Oak Technologies is seeking an experienced Owner Relations Representative – Oil & Gas to support our client in the oil and gas industry. The ideal candidate will have direct oil and gas industry experience working with mineral and royalty owners, responding to inquiries, obtaining information, providing updates, and resolving ownership-related issues. This position requires someone who can quickly learn established processes, follow precise instructions, and manage owner inquiries accurately and professionally. This is not a high-volume call center position. The focus is on owner relations, case management, research, and issue resolution. What You'll Do • Communicate directly with mineral and royalty owners via phone and email to obtain information, answer questions, and provide updates., • Research and resolve owner inquiries involving ownership records, payments, account information, and documentation., • Route cases and inquiries to the appropriate internal departments for resolution., • Create, prepare, and process division orders while ensuring accuracy and compliance with established procedures., • Track owner requests and follow up to ensure timely resolution., • Maintain accurate owner records and documentation., • Collaborate with internal teams to resolve complex owner issues., • Follow established processes, procedures, and detailed instructions to ensure accuracy and consistency. Required Qualifications • Must have prior experience in the Oil & Gas industry., • Must have experience working directly with mineral owners, royalty owners, or similar ownership-related contacts in the oil and gas industry., • Experience obtaining information from owners, responding to inquiries, and providing updates., • Ability to research issues, coordinate with internal departments, and follow cases through resolution., • Ability to quickly learn new processes and follow precise instructions., • Strong written and verbal communication skills., • Excellent attention to detail, organizational skills, and follow-through., • Ability to work independently and manage responsibilities in a fully remote environment., • Must reside in Colorado, Arizona, New Mexico, Oklahoma, Utah, Wyoming, Georgia, or Texas. Preferred Qualifications • Experience creating or processing division orders., • Background in Owner Relations, Land Administration, Lease Administration, or Royalty/Revenue Support., • Familiarity with mineral ownership records, royalty payments, and ownership documentation., • Experience using case management systems, CRM platforms, or Salesforce. Additional Information • Fully remote contract opportunity., • Contract expected to run through the end of 2026., • Potential extension or conversion based on business needs., • Candidates who need to provide notice are welcome to apply.

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision-Disability-AD&D-Pet / HSA + FSA / 401(k) matching / Paid time off / Wellness program / Employee assistance program - As a Customer Service Representative at Mercola, you will: Respond promptly and professionally to c

Job DescriptionJoin Our Team: Jax Spine & Pain Centers is a leading interventional pain management practice dedicated to improving the quality of life for patients suffering from acute and chronic pain conditions. We are seeking a compassionate, customer-focused Call Center Representative to serve as the first point of contact for our patients and help deliver an exceptional patient experience. Position Summary: The Call Center Representative is responsible for professionally managing inbound and outbound patient communications in a fast-paced, multi-location pain management practice. This role schedules appointments, verifies patient information, supports patient access to care, and ensures accurate documentation while maintaining the highest standards of customer service and HIPAA compliance. Essential Responsibilities: • Answer a high volume of inbound and outbound patient calls in a professional and courteous manner., • Schedule, reschedule, and confirm appointments for multiple providers and clinic locations., • Collect, verify, and update patient demographic, insurance, referral, and authorization information., • Provide patients with non-clinical information regarding services, appointment preparation, office policies, and scheduling requirements., • Route clinical questions, prescription refill requests, and urgent concerns to the appropriate clinical staff., • Verify insurance eligibility and referral requirements, as applicable., • Accurately document patient interactions in the electronic health record (EHR) and practice management systems., • Coordinate with front desk, billing, authorizations, and clinical teams to support continuity of care., • Monitor voicemail queues and ensure timely follow-up with patients., • Maintain patient confidentiality and comply with HIPAA, company policies, and applicable regulations., • Meet established productivity, quality, attendance, and customer service standards., • Perform other duties as assigned. Qualifications: Required: • High school diploma or equivalent., • Strong communication and interpersonal skills., • Proficiency with computers and telephone systems., • Ability to multitask and work effectively in a fast-paced environment. Preferred: • Minimum one (1) year of experience in a medical office, healthcare call center, or specialty medical practice., • Minimum one (1) year of customer service experience., • Previous experience in pain management, orthopedics, spine, neurology, or another specialty healthcare setting., • Experience with EHR systems, medical scheduling, insurance verification, referrals, and prior authorizations., • Knowledge of medical terminology and healthcare insurance processes. Knowledge, Skills & Abilities: • Excellent verbal and written communication skills., • Strong customer service and problem-solving abilities., • Ability to maintain professionalism and empathy when interacting with patients experiencing pain or medical concerns., • Strong organizational skills and attention to detail., • Ability to prioritize competing responsibilities while maintaining accuracy., • Ability to work independently and collaboratively within a team environment. Physical Requirements: • Ability to remain seated for extended periods., • Ability to use a computer, headset, and telephone for prolonged durations., • Ability to communicate effectively by telephone and in person., • Ability to occasionally lift up to 15 pounds. Why Join Jax Spine & Pain Centers? • Competitive compensation., • Medical, Dental, and Vision Insurance., • Paid Time Off and Paid Holidays., • 401(k) with Company Match., • Career Growth Opportunities., • Collaborative and Patient-Focused Culture.

Job DescriptionJob Title: Phlebotomist II - FloatJob Location: Jacksonville, FLDuration: 3 months (possible extension)Shift: Mon-Fri 8-hour shift between 5:30 AM - 3:30 PM depending on the site. Rotational SaturdaysSummary: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Responsibilities: • Under the direction of the area supervisor, perform daily activities accurately and on time., • Maintain a safe and professional environment., • Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures., • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct., • Maintain required records and documentation., • Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.Required Skills:, • Ability to provide quality, error-free work in a fast-paced environment., • Ability to work independently with minimal on-site supervision., • Excellent phlebotomy skills to include pediatric and geriatric., • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime., • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles., • Must be able to make decisions based on established procedures and exercise good judgment., • Must have reliable transportation, valid driver license, and clean driving record, if applicable., • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice., • Capable of handling multiple priorities in a high-volume setting., • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Job DescriptionOverview Company Overview: Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! Job Description Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers. Remote position - Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) representatives of $18.00 per hour RESPONSIBILITIES: • Identify customers' needs, clarify information, provide direct support or guidance toward to resolution, • Tackle a variety of problems in technical systems with skill and accuracy, • Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level, • Maintain customer service as an utmost priority and continuously develop the ability to deal with challenging customer conversations, • Discern changes in call types and report to management, • Monitor health of network, hardware, and software for our customers, • Track escalations through proper channels to completion QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Technical call center support experience, • Experience in a technical support role, or other technical experience, • Work history must demonstrate each of the following:, • Strong understanding of customer service and customer relations, • Ability to take initiative and learn new processes and concepts, • Ability to exercise good judgment and decision-making, • Effective written and oral communication skills, • Basic understanding of software/hardware troubleshooting, • Able to assess and evaluate situations effectively, • Able to identify critical issues quickly and accurately, • Able to write informatively, clearly, and accurately, • Problem solving and analytical skills, • Ability to work in a team environment PREFERRED QUALIFICATIONS (NICE TO HAVE): • Associate’s degree in Information Technology, Computer Science, or a related field, • Experience in Service Now and Five9, • Experience in retail cash offices BENEFITS: • Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1737210

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists. Call Center Representative Agent expe

Competitive Compensation / Comprehensive Employee Benefits Package - As a Call Center Representative, you will: handle incoming calls from customers and assist them with inquiries, concerns, and requests; provide excellent customer service by actively listening and addressing customer needs in a tim

Customer Service Rep / Remote] - Anywhere in U.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a call center representative agent or someone just lookin

Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a call center representative agent or someone just lookin

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Sales Development Representative Location: Remote within the US (EST or CST preferred) Type: Direct Hire Compensation: $55k base ($70k OTE) Benefits: Equity, 401k with matching, 100% Medical/Dental/Vision, Unlimited PTO, Parental leave, etc. Our client is hiring a Sales Development Representative to help grow the business by qualifying incoming leads, generating new opportunities, and closing smaller deals. The company provides specialized testing, certification, calibration, and compliance services to healthcare, pharmaceutical, research, and other highly regulated industries. This is a hands-on sales role that combines responding to customer inquiries with outbound prospecting. You'll be the first point of contact for new leads, connect qualified opportunities with sales team members, and manage smaller deals from initial inquiry through closing. Key Responsibilities • Respond to incoming calls, emails, and website inquiries, • Identify customer needs and connect qualified prospects with the appropriate sales team member, • Make daily outbound calls and follow up with prospective customers, • Manage and close deals independently, • Maintain accurate customer records and follow-up activity, • Coordinate with internal teams to ensure smooth service delivery Why This Role is a Great Opportunity • Work with incoming leads while developing new business through outbound sales, • Earn commission on deals you close and new business you generate, • Clear path to an Account Executive position for strong performers, • Join a growing company in an essential services industry What We're Looking For • Prior professional experience in a phone-based, goal-driven role, such as sales, recruiting, call center operations, or retail sales, • Strong organization, urgency, and follow-through, • Confidence making outbound calls and speaking with new prospects, • Clear written and verbal communication skills, • Coachability and ability to work independently from home, • Customer relationship management software experience is a plus, • Spanish language skills are a plus No industry experience required. Training will be provided.

Job Description Apply online at Jaxcare.com. Join the Jax Care team and help us make every ride matter! Responsibilities • Answer incoming calls and make outbound calls to communicate with clients and facilities., • Schedule and coordinate transportation trips accurately and efficiently., • Provide professional, helpful customer service and respond to questions or concerns., • Communicate with dispatch, drivers, clients, and facilities to help keep daily operations running smoothly., • Complete data entry, paperwork, and maintain accurate records., • Assist with general office duties and support the team as needed. What We’re Looking For • Strong communication and customer service skills., • Good organization, attention to detail, and reliability., • Comfort using a computer and learning office software., • Ability to multitask and work as part of a team., • Previous call center, customer service, scheduling, or office experience is preferred but not required. Apply online at Jaxcare.com. Join the Jax Care team and help us make every ride matter! \nCompany Description Here at JaxCare we are a non-medical transportation company dedicated to helping individuals reach their destinations safely, comfortably, and with dignity. Here at JaxCare we are a non-medical transportation company dedicated to helping individuals reach their destinations safely, comfortably, and with dignity.\n

Must be local to Jacksonville, FL.The Agent, Customer Success will support FMC's Call Center operations.The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues.Provide energetic support and bring a positive attitude and willingn

The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. Answer questions regarding the store and its merchandise. Recommend, select, and help locate or obtain merchandise based on Guest needs and desires. Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience. Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG). Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management. Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area. Help Guests try on or fit merchandise. Check out and bag purchases. Prepare merchandise for alterations. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals. Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise. Maintain and build good Guest relationships to develop a client based business. Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest. Consistently perform leadership actions and maintain high standards, whether or not the Manager is present. Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend. Create relationships through Guest Loyalty and Guest Preferred. Maintain a professional and respectful attitude at all times creating a positive floor culture. Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn. Stay current on product range. Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback. Ensure sales floor is consistently sized and new freight is appropriately displayed. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Follow all Loss Prevention guidelines, including daily bag and purse checks. Develop and maintain knowledge of Point of Sale ("POS") procedures. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns. Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training required. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.

The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. Answer questions regarding the store and its merchandise. Recommend, select, and help locate or obtain merchandise based on Guest needs and desires. Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience. Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG). Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management. Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area. Help Guests try on or fit merchandise. Check out and bag purchases. Prepare merchandise for alterations. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals. Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise. Maintain and build good Guest relationships to develop a client based business. Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest. Consistently perform leadership actions and maintain high standards, whether or not the Manager is present. Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend. Create relationships through Guest Loyalty and Guest Preferred. Maintain a professional and respectful attitude at all times creating a positive floor culture. Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn. Stay current on product range. Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback. Ensure sales floor is consistently sized and new freight is appropriately displayed. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Follow all Loss Prevention guidelines, including daily bag and purse checks. Develop and maintain knowledge of Point of Sale ("POS") procedures. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns. Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training required. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.

Claims Call Center Representative. The Claims Call Center Representative supports the Claims Department by capturing First Notice of Loss (FNOL) information, establishing new claim records, and managing incoming communications across the enterprise. Minimum 2 years of call center experience.