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Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule. Responsibilities: • Coordinate repair schedules for mechanics, ensuring timely service completion., • Communicate effectively with external vendors to discuss repair requirements and updates., • Arrange towing services as needed, ensuring seamless logistics., • Generate and issue purchase orders (POs) for vendors to facilitate repair processes., • Close mechanic repair orders accurately to maintain organized records., • Handle inbound and outbound calls to address customer inquiries and provide solutions., • Maintain clear documentation of repair schedules and vendor communications., • Support the team with order entry tasks and ensure high levels of accuracy., • Collaborate with colleagues to resolve any scheduling conflicts or service delays., • Uphold excellent customer service standards throughout all interactions.• Proven experience in customer service, preferably in a call center or repair scheduling role., • Strong communication skills to effectively interact with vendors, mechanics, and customers., • Proficiency in order entry and documentation processes., • Ability to handle inbound and outbound calls professionally and efficiently., • Familiarity with issuing purchase orders and tracking repair schedules., • Strong organizational skills to manage multiple tasks and prioritize effectively., • Comfortable working in an on-site environment with a casual dress code., • Ability to work independently and collaboratively in a fast-paced setting.

Job DescriptionDescription: Position Summary Under the direct supervision of the Chief Medical Officer or designee, provides direct clinical care to patients as per education, training, license, and certification in accordance with the Physician Assistant Licensing Act. The Physician Assistant is a member of Care Team with the purpose of providing evidence-based and quality medical care to Zufall Health Center patients and their families. Essential Functions, Duties and Responsibilities • Performs assessments of patients including taking a detailed and accurate history, perform an appropriate physical examination, identify problems, record information and interpret and present information to the supervising physician., • Provides care to patients including but not limited to diagnostic and therapeutic assessments, treatment of conditions and illnesses within the scope of practice, referral and follow-up of patients, and providing patient and family education. Follows accepted guidelines and protocols on clinical services., • Performs therapeutic procedures by administering injections and immunizations; suturing; managing wounds and infections, as per privileges requested and granted by the Board of Directors and in accordance to the Physician Assistant Licensing Act (PALA)., • Documents patient care by completing timely progress notes in the EMR, and reviews work with supervising physician within the time frame designated by the PALA. Works collaboratively with supervising physician., • Instructs and counsels patients by describing therapeutic regimens; giving normal growth and development information; discussing family planning; providing counseling on emotional problems of daily living; reviewing medications; and promoting wellness and health maintenance., • Provides continuity of care by developing and implementing patient management plans., • Maintains safe and clean working environment by complying with procedures, rules, and regulations., • Protects patients and employees by adhering to infection control policies and protocols., • Participates in night and weekend call coverage in rotation with other providers as assigned. Consults with supervising physician or Chief Medical Officer on cases as needed. Assists with weekend, night and early morning hours of operations and adjusts schedule as needed., • Assists patients in obtaining community resources, referrals and other services as clinically indicated by the center’s diverse populations. Assists the Chief Medical Officer and supervising physician in accessing services for the center and its patients with the local provider community, including physicians, hospitals and laboratories., • Complies with Federal and health center productivity standards., • Participates in clinical performance improvement activities. Attends regular meetings of the medical staff and other meetings as deemed necessary by the Chief Medical Officer., • Participates in clinical operations by ensuring compliance according to local, state and federal rules and regulations, and ensures that licensing, credentialing and educational activities are kept current and up to date. Contributes to and follows established policies and protocols for clinical care., • Participates in in-service educational programs and continuing education. Completes continuing education requirements to maintain certification., • Participates in community health initiatives including health fairs, special immunization sessions, and other community outreach activities as directed., • Is an active member in good standing of the Medical Staff at Zufall Health Center. Follows code of conduct, policies and procedures of Zufall Health Center, and State and Federal regulations., • Maintains client confidentiality and follows HIPAA regulations in all interactions., • To perform successfully, the individual must be able to perform the essential duties satisfactorily. The requirements below are representative of the knowledge, skill and ability required., • A Masters Degree in Physician Assistant Studies from an accredited college or university., • Certification as a Physician Assistant by the National Commission on Certification of Physician Assistants., • Excellent verbal and written communication skills., • Able to relate well to a diverse group of patients and staff., • Able and willing to work on as needed basis in order to meet operational needs of the clinic., • Proficient with computers, and knowledge of Microsoft Office applications including Word and Excel, and electronic medical records., • Possession of a current, valid PA license from the State of New Jersey., • Current certification a Physician Assistant., • Possession of a valid DEA and CDS registration., • BLS Certification., • Minimum of one-year experience in a community health setting preferred., • Bicultural and bilingual experience valued

Job DescriptionDescription: Under the direct supervision of the Chief Medical Officer (CMO), SVP of Medical Services, and/or Clinical Site Director, the Nurse Practitioner (NP) provides direct clinical care to patients as per education, training, license, and certification. The NP is a member of Care Team with the purpose of providing evidence-based and quality medical care to Zufall Health Center patients. Essential Functions, Duties and Responsibilities • Provides care to patients in accordance with rights and privileges granted through RN licensure and NP certification including, but not limited to, diagnostic and therapeutic assessments, treatment of conditions and illnesses within the scope of practice, referral and follow-up of patients, and other duties as assigned. Serves as a primary care provider to appropriate panel of patients, and acts as patient advocate, • Works closely with collaborating physician and follows the guidelines detailed in the joint protocol for, • NPs and collaborating physicians, • Leads assigned clinical support staff within the patient care team to improve patient care, • Participates in night and weekend call coverage in rotation with other providers as assigned. Consults with collaborating physician or CMO on cases as needed. Assists with weekend, night and early morning hours of operations and adjusts schedule as needed, • Assists patients in obtaining community resources, referrals and other services as clinically indicated by the center's diverse populations. Assists the CMO and collaborating physician in accessing services for the center and its patients with the local provider community, including physicians, hospitals, and laboratories, • Remains mindful of and achieves Federal and health center productivity standards, • Participates in clinical performance improvement activities and conducts peer reviews of meetings as deemed necessary by the CMO. Attends regular meetings of the medical staff and other meetings as deemed necessary by the CMO, • Participates in clinical operations by ensuring compliance according to local, state, and federal rules and regulations, and ensures that licensing, credentialing, and educational activities are kept current and up to date. Contributes to and follows established policies and protocols for clinical care, • Participates in in-service educational programs and continuing education. Teaches and trains other health center staff and NP students as needed, • Participates in community health initiatives including health fairs, special immunization sessions, and other community and outreach activities as directed, • Maintains membership in appropriate professional associations. Is an active member of the Medical Staff at Zufall Health Center, • Follows code of conduct, policies and procedures of Zufall Health Center, and State and Federal regulations, • Maintains client confidentiality and follows HIPAA regulations in all interactions, • Performs other related duties as assigned by the CMO, or other supervising physician, • Assume duties of Director of Nursing as assigned by the SVP of Nursing and Clinical Operations. Requirements: To perform successfully, the individual must be able to perform the essential duties satisfactorily. The requirements below are representative of the knowledge, skill and ability required. • Excellent verbal and written communication skills, • Able to relate well to a diverse group of patients and staff, • Able and willing to work on as needed basis in order to meet operational needs of the center, • Proficient with computers, and knowledge of Microsoft Office applications including Word and Excel,, • and electronic medical records, • Learn and apply trauma informed care principles in everyday interactions, • Bachelor’s degree as Registered Nurse and Master’s degree or Doctorate from an Advanced Nurse Practitioner training program from an accredited college or university, • Certification as an NP in the area of training, • Possession of an RN license and an Advance Nurse Practitioner license from New Jersey, • Current certification as an Advance Nurse Practitioner in specialty practice, • Possession of a valid DEA and CDS registration. BLS Certification, • Minimum of one year experience in a community health setting preferred, • Bicultural and bilingual experience valued

Job Description Top Global Conference and Education firm The Contact Center Associate will be responsible to service and troubleshooting Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmental communications. The incumbent in the role provides prompt and professional high quality service and solutions on a consistent level. He/She will assume ownership and accountability for resolution of all inquiries, attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well with minimal supervisor interactions and can make decisions to deliver high satisfaction to our members and customers. This position is under general supervision and typically reports to a Supervisor. • Provide practical solutions to members, customers, and volunteers, • Understands the methodology and works on problem solving solutions, • Receive research and respond to member and customer inquiries, • Provide personalized support concerning products, services and benefits, • Follow Contact Center SOP (Standard Operating Procedures), • And other responsibilities as designated by department management, • Bachelor’s degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree, • 2+ years customer service experience, • Demonstrates knowledge of and ability to grasp technical language, functionality, and support for Contact Center support systems, in particular OSC or similar CRM software., • Strong organization skills, • Team oriented; ability to partner and share information and foster relationships, • Must have excellent communications skills with the ability to interact in a professional manner with all levels of staff, suppliers, and volunteers., • Must have working knowledge of MS Office Applications (Word, Excel, Power Point, Access), • CRM Database experience is a plus

Job Description Join BoldAge PACE and Make a Difference! Why work with us? • A People First Environment: We make what is important to those we serve important to us., • Make an Impact: Enhance the quality of life for seniors., • Professional Growth: Access to training and career development. Competitive Compensation: • Medical/Dental, • Flex Time Off, • 401K with Match*, • Life Insurance, • Tuition Reimbursement, • Flexible Spending Account, • Employee Assistance Program BE PART OF OUR MISSION! Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires. Regional Medical Director JOB SUMMARY: The Regional Medical Director (RMD) provides strategic clinical leadership and oversight for multiple BoldAge PACE sites across a geographic area that can include several states, maintaining active medical licensure in each applicable state[BF1] . Regional Medical Directors will be licensed in multiple Regions to allow for coverage for other RMD’s vacations and in emergency situations. Working in partnership with the Chief Clinical Officer, the RMD ensures BoldAge Pace consistently delivers exceptional participant outcomes, regulatory compliance and operational efficiency. The Regional Medical Director role combines direct participant care with a local panel of patients at the provider’s home office [BF2] with broader regional leadership responsibilities, including the ability to provide coverage for other regional locations including but not limited to fulfilling needs related to APP practice[BF3] , in an emergency or when state regulations require active patient practice. In addition to maintaining a clinical panel, the Regional Medical Director provides administrative leadership by overseeing the Regional Quality Assessment and Performance Improvement (QAPI) program, collaborating with national clinical leadership to develop and maintain medical policies, guidelines, standing order protocols, and ensuring the efficient use of resources to achieve program goals. This position provides direct guidance and supervision to primary care physicians, advanced practice providers and other providers as assigned. By fostering collaboration across physicians, advanced practice providers, interdisciplinary teams, and community providers the RMD advances BoldAge’s mission to deliver participant-centered, high-quality care while positioning BoldAge PACE for growth and innovation. ESSESNTIAL DUTIES AND RESPONSIBILITIES: Clinical Leadership & Oversight • Carry a panel of participants, providing direct care in region (center, home and facility setting), including, but not limited to, taking on-call shifts (national coverage), providing emergency coverage in the event of provider absence and interdisciplinary team (IDT) participation., • Oversee and evaluate participant care delivery 24/7 through established clinical leadership structures., • Ensure timely completion of participant assessments and individualized care plans in compliance with PACE requirements., • Collaborate with site Medical Directors and interdisciplinary teams to ensure participant needs are met and outcomes optimized., • Collaborate and participate in national Clinical Leadership Meetings (led by CCO), acting as the regional representative and expert. Provide regional expertise for national clinical and operational development and represent regional needs at the national level., • Participating in OPPE/FPPE with national team and providing feedback, coaching and mentoring as needed to regions providers., • Participates in national and regional interdisciplinary committees and teams as necessary., • Serves as a role model in delivering high-quality, participant-centered care, ensuring alignment with best practices and BoldAge’s values. Quality & Regulatory Compliance • Lead regional QAPI activities, analyze performance data, and implement improvement plans., • Maintain understanding of and compliance with national CMS, state and regional PACE clinical regulations, state licensing requirements, and accreditation standards., • Oversee regional infection control programs, OSHA safety compliance, and public health guidelines., • Performs regular chart audits and provides constructive feedback related to charting, coding and opportunities. Staff Supervision & Development • Recruit, orient, supervise, and evaluate physicians, advanced practice providers, and other providers as assigned., • Provide coaching, mentorship, and performance feedback., • Maintain in coordination with national leadership accurate job descriptions (HR) and policies, guidelines and standing orders (VP Clinical Ops), aligned with regional regulations and BoldAge PACE policies., • Acts as collaborating physician to advanced practice providers as necessary and appropriate by local state regulations.[BF4] Operational & Financial Oversight • Establish and oversee effective 24/7 on-call coverage systems in collaboration with site leaders., • Monitor budgets, KPIs, and financial reports to ensure efficient resource utilization., • Represent BoldAge PACE at PACE associations, industry events, and with community providers., • Maintain professional development through participation in training, continuing education, and networking. Other Responsibilities • Maintain participant confidentiality and comply with HIPAA standards., • Performs all other duties as assigned to meet organizational needs. EXPERIENCE EDUCATION AND CERTIFICATIONS: • M.D. or D.O. with current medical license and the ability to obtain and maintain active licensure in all states in which BoldAge PACE operates. Must also hold current DEA registration and have the ability to obtain and maintain staff privileges at PACE-contracted agencies. Board certification in Internal Medicine or Family Practice required; advanced certification in Geriatrics preferred., • Demonstrated experience in a managed care environment, collaborating with peers and other healthcare providers to address utilization management, quality management, performance improvement, pharmacy and therapeutics, peer review, credentialing, and physician leadership matters., • Minimum of 3 years in a lead administrative role with responsibility for clinical oversight across multiple locations or programs., • A minimum of 3 years’ experience working with frail and elderly populations in acute care, primary care, long-term care, or community-based settings. PRE-EMPLOYMENT REQUIREMENTS: • Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance., • Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact., • Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen. BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. • Match begins after one year of employment Monday - Friday Days Full-time