Warehouse Operations Manager
hace 18 días
Philadelphia
Job Description About the Role We are a compliance-driven warehouse and logistics company serving leading pharma, beverage, and e-commerce brands. We are seeking an experienced Operations Manager to oversee day-to-day warehouse operations in a cGMP-compliant environment, ensuring quality, safety, and efficiency across our facilities. Responsibilities * Lead warehouse staff and supervisors to ensure daily execution of inbound, outbound, and inventory workflows * Drive compliance with FDA, cGMP, USP room-temp, bonded warehouse, and client SOPs * Implement and refine Standard Operating Procedures (SOPs) to improve accuracy and efficiency * Monitor KPIs including inventory accuracy, order fulfillment rates, labor productivity, and on-time dispatch * Manage scheduling, staffing, and training of hourly employees; build a culture of accountability and excellence * Partner with executive leadership to prepare reports, audits, and client updates * Identify process improvements, cost savings, and technology solutions (WMS, scanners, automation) * Ensure safe, compliant, and organized facility operations at all times Qualifications * 5+ years of warehouse/operations management experience (3PL, pharma, or food/beverage strongly preferred) * Deep understanding of cGMP, FDA, and regulatory compliance requirements * Proven success managing hourly teams in high-volume environments * Strong background with WMS systems (Extensiv or similar), reporting tools, and Excel/Google Sheets * Ability to balance daily execution with long-term process improvement * Excellent communication and leadership skills; bilingual English/Spanish a plus Benefits * Competitive salary + performance incentives * Career advancement across multiple fast-growing businesses * Exposure to pharma, beverage, and consumer goods industries * Supportive, execution-focused culture with high standards Company Descriptionspecialized third-party logistics (3PL) and warehousing company. With facilities that are FDA registered, cGMP compliant, bonded, and USP room-temperature certified (68–76°ree;F), we provide end-to-end solutions for some of the world’s leading brands in pharmaceuticals, fine wine & spirits, beverages, and e-commerce.specialized third-party logistics (3PL) and warehousing company. With facilities that are FDA registered, cGMP compliant, bonded, and USP room-temperature certified (68–76°ree;F), we provide end-to-end solutions for some of the world’s leading brands in pharmaceuticals, fine wine & spirits, beverages, and e-commerce.