Trabajos call center representative en New York, New York - Page 2Crear alertas

We are looking for individual to join our client's team as a Call Center Representative. Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally co

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

NYC Health + Hospitals / Jacobi.Call Center Representative (000290).Job Title: Call Center Representative.Experience: Two (2) years of experience.Strong verbal and written communication skills.Effective problem-solving skills.Customer Service Professional who handles incoming and/or outgoing calls.P

Familiarity with call center performance metrics (a plus). Experience using call center software such as Five9, InContact, or similar platforms (a plus). This position is ideal for someone who thrives in a fast-paced contact center environment, brings strong empathy and communication skills, and has

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Minimum 1 year experience in a call center environment; or. Strive for first call resolution, working to resolve member and provider issues as the point of contact. Customer Service Representatives (CSRs) are responsible for providing comprehensive high-quality service to all customers.

We are seeking a friendly and professional Call Center Representative to join our team. Receive inbound calls and place outbound calls. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a gre

We are seeking a dedicated and customer-oriented Call Center Representative to join our team. Job Description: As a Call Center Representative, you will be the first point of contact for our patients. Previous customer service or call center experience is preferred but not required.

Minimum of 1 year of Call Center, Payroll, and Timekeeping experience required.

Customer Service Liaison (Remote) - Patient Service Representative | Yonkers, NY (Epic Scheduling, Healthcare Call Center). Remote Customer Service Liaison supporting patients and families in Yonkers, NY (Zip 10701).

Simple Application, Immediate Hire.All Experience Levels Encouraged to Apply.Full Time, Part Time & Seasonal Openings Available.

Job Title : Patient Service Representative (Call Center) Location : New York, NY 10004 Duration : 2+ Months Education : High School Diploma or GED required Shift Details : 8:00 AM – 4:00 PM General Description: Seeking an experienced Bilingual Call Center Representative (Spanish) to handle custome

Job Description Pay: CDL: $22.50 an hour, Non CDL $20.50 an hour. Hours:35 hours per week. Monday through Friday. Benefits: Medical, Dental, and Vision • Single, • Employee/Spouse, • Employee/Child(ren) Flexible Spending Life Insurance Plans Paid Vacation, Personal, and Holiday Time Off NJ Sick Leave 401(k) with company match after one year of employment Tuition Reimbursement Pastoral Care Services Free staff lunch every Friday Position Summary The Driver position drives Agency vehicles and performs timely, accurate, and safe pick-ups of passengers. This role ensures the efficiency of vehicles, reports concern of safety to management, and maintains appropriate paperwork. The Driver recognizes that the highest quality of service is delivered with Hospitality, Respect, Quality, Spirituality, and Responsibility, the core values of the Agency, and maintains confidentiality of departmental records, persons, and activities. Agency Expectations of Coworkers: Coworkers are expected to perform their duties in such a way that enhances the dignity and quality of life of all the children and clients that we serve. St. John of God Community Services (the Agency) is a service of The Hospitaller Order of St. John of God, a Religious Order of the Roman Catholic Church, whose mission is to serve the sick, poor, and needy people in over 50 countries worldwide. St. John of God Community Services expects the following to be met by all coworkers: • Understands and supports the Agency’s Mission, Vision, and Values., • Understands and Respects the Catholic Identity of The Hospitaller Order of St. John of God and St. John of God Community Services., • Adheres to Agency and departmental policies and procedures., • Acts as a role model within and outside the Agency while maintaining information in a confidential and needs-to-know manner regarding persons served, families, staff, volunteers, and community partners., • Performs duties as the workload necessitates by demonstrating flexibility, efficient time management, and the ability to prioritize one’s workload., • Responds appropriately to interruptions, emergencies, and various safety and evacuation drills., • Treats attendance and punctuality as essential components of the job., • Drives Agency vehicles and makes scheduled pick-ups of passengers based on the scheduled route., • Maintains cleanliness and safety of vehicles., • Assists on loading, unloading, and security of passengers with wheelchairs., • Assures seatbelt safety of all passengers., • Conducts inspections of vehicle post and pre trip and maintains appropriate records., • Assists in maintaining proper seasonal ground upkeep at the Transportation Center: de-icing parking lots and walkways, debris removal such as lawn clippings, weeds, leaves, etc., • Perform Janitorial duties at the Transportation Center within agency safety and hygiene standards. These include general cleaning, sweeping, mopping, vacuuming, trash removal and other related tasks., • Adhere to drug and alcohol, accident, and other random screening., • Participates in planning and implementing cross-training/cross utilization for various department functions., • Observes Agency and departmental procedures concerning safety, emergencies, behavior management, and professional conduct., • Monitors client areas for safety and ease of access., • Participates in all Safeguarding Trainings related to the protection of children and vulnerable adults., • Participates in departmental meetings, information sharing and in-service training. Offers ideas for improved services and operations., • Develops professional competencies; keeps abreast of related literature, enhances technical skills and knowledge., • Promotes teamwork., • Work flexible hours as needed based on program needs., • Performs other duties as assigned. Qualifications for the Position: • High School diploma or equivalent required., • State of NJ Commercial Driver’s License (CDL) with appropriate endorsements preferred., • Clean driving record required., • Experience in driving a passenger vehicle preferred., • Required skills, knowledge, and ability to perform job., • Ability to develop and maintain effective work relationships., • Ability to learn new tasks quickly. The demands described herein below are representative of those that must be met by a coworker to successfully perform the essential functions of this job. Proficiency Rating Legend: O = Occasionally – May be called upon to perform from time-to-time. R = Regularly – Commonly call upon to perform. F = Frequently – Repeatedly called upon to perform; cannot perform job without this function. • Lifting unassisted: Up to 25 pounds, from the floor level to the at waist level. (O), • Lifting assisted: Up to 50 pounds, from any level. (O), • Standing/Walking: Remaining on one’s feet in an upright position or moving about a work area. (F), • Sitting: Remaining in a normal, seated position. (F), • Bending/Stooping: Continual, intermittent flexing of the spine; bending body downward and forward by bending spine at the waist. (F), • Crouching/Kneeling: Bending legs at knees; coming to rest on knees. (F), • Crawling: Moving about a surface on hands and knees. (O), • Pushing/Pulling: Exerting force upon an object so that the object moves away from or toward the force. (F), • Reaching: Extending hand(s) and arm(s) in any direction. (F), • Climbing: Ascending or descending ladders, stairs, ramps, and the like, using feet and legs, and hands and arms. (O), • Repetitive finger/hand movements: Usage or other special equipment operated. (R), • Precise finger/hand movements: Seizing, grasping, turning, or otherwise performing precision work with hand or hands. (R), • Close vision: Clear vision at 20 inches or less. (F), • Distance vision: Clear vision at 20 feet or more. (F), • Color Vision: The ability to identify and distinguish colors. (F), • Peripheral vision: To observe an area that can be seen up/down or to the left/right, while the eyes are fixed on a given point. (F), • Depth perception: The ability to judge distance and spatial relationships. (F), • Focus adjustment/ability: To adjust eyes to bring an object into sharp focus. (F), • Distinguish foreground/background sounds. (R), • Hear high/low frequencies. (R), • Hear/process for conversation speech. (F), • Effective articulation. (R), • Voice Projection. (R), • Read and write at a high school level. (F), • Taste: The ability to distinguish different flavors. (O), • Smell: The ability to distinguish different scents. (O), • Touch: The ability to distinguish tactually. (O)

Job Description Position Overview: The Heart Line is a statewide warmline call center service for young adults impacted by the child welfare system of NYS. The goal of the program is to offer youth in both congregate and community placements, direct access to ‘lived expert’ peers who can listen through relatable connections and refer to community-based resources. The Supervisor for the Heart Line will have the ability, through lived and professional expertise, to guide, support, empower, inspire, and motivate their team of Heart Line Relatable Responders who will be operating the program remotely from various regions across NYS. The Heart Line Supervisor will be responsible for monitoring calls, 1:1 coaching of Relatable Responders, facilitate weekly team meetings, manage scheduling and coverage, present to stakeholders on program performance & network with statewide agencies to promote launch of the Heart Line program. The Supervisor will also be responsible for monitoring and tracking data documentation for the program callers as well as Responders. Position Qualifications: First-hand lived experience in youth serving system (child welfare, juvenile justice, mental health, etc.). Clinical environment experience preferred or Minimum 4 years or more experience working with at-risk transitional age youth. Demonstrate organization, initiative, and creativity, particularly with lived experts. Demonstrate experience in group work coordination and tele-support services. Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing Black and Latino adolescents. Ability to work effectively as a representative for the organization, team member and independently. Ability to establish and maintain effective relationships with staff and stakeholders. Demonstrate ability to effectively use a multi-cultural approach in working with special needs youth. Excellent oral and written communication skills. Demonstrate strong integrity and care while providing healing-based services. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families. The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Essential Job Functions: • The Residential Director is responsible for assisting the Senior Shelter Director with the day-to-day residential operations of the shelter program. Specific duties include but are not limited to:, • Assist the Senior Shelter Director with managing and administering the shelter program from a trauma informed perspective that focuses on client centered practice (CCP) and vicarious trauma., • Oversight of the operations supervisors and entire Client Service Specialist (CSS) team to monitor daily activities, residential safety, focus on maintaining CCP skills, assisting residents in a client centered/trauma informed manner, addressing clients’ immediate needs, maintaining a safe and healing environment within the facility and implementing regular team building exercises and coaching in pursuit of positive staff morale and to obtain staff buy in., • Oversight of the facility daily operations and adherence to safety standards., • Assist Senior Shelter Director with management and oversight of billing process including reaching expected utilization targets, managing expenses, monitoring of onsite resident resources; and accurate resident documentation (electronic and hard copies)., • Assist Senior Shelter Director with collaborations with internal departments to ensure the program runs efficiently (Training Department, Domestic Violence Administration, Human Resources, Development, Finance, Legal etc.) and developing partnerships with other community-based organizations, acting as a liaison to other organizations., • Mediate onsite disputes, de-escalate heightened incidents strategically, and address grievances from a trauma informed perspective., • Recruit, hire, coach, mentor and supervise residential staff, which includes understanding and responding to vicarious trauma (both for self and for staff members)., • Provide high quality bi-weekly individual and monthly group supervision to Supervising Residential Specialist staff that is reflective and prioritizes improvement of client centered practice skills and includes discussions about vicarious trauma., • Develop, implement, maintain and perform quality reviews of applicable workflows for team member roles as it relates to schedules, shift tasks, intakes, registration, unit inspections, fire drills, discharge processes, program activities and personnel related tasks., • Identify areas of improvement within the supervisory and CSS team and develop viable solutions/plans to implement under the direction of the Senior Shelter Director., • Ensure the SRS and CSS schedule, trainings and certifications are tracked and maintained in accordance with agency and regulatory standards, including appropriate use and training of the temporary help agency employees., • Complete annual staff performance evaluations and develop staff professional development plans by utilizing the agency’s performance management tools., • Partner with Facilities Property Management (FPM) team, under the leadership and guidance of the Senior Shelter Director, to ensure that any health and safety concerns are highlighted, entered into the work ticket system, and resolved in a timely fashion., • Other related duties as assigned. Secondary Job Functions: • Provides direct supervision to Supervising Residential Specialist, • Total Staff: (2) Qualifications Requirement: • Graduate degree in a Human Services or related field, plus a minimum of four years relevant experience operating a facility/and or working with domestic violence survivors. Must include at least one year of supervisory experience., • Bilingual Spanish a plus Knowledge and Skills: • Knowledge of Microsoft Word and Excel, good oral and written communication skills, • Knowledge of and sensitivity to domestic violence, child abuse and neglect and sexual abuse, • Ability to maintain appropriate professional boundaries with residents and staff, • Utilization of Client Centered Practice (CCP) skills, • Ability to use neutral and non-judgmental language when responding to clients, • Understanding and responding to vicarious trauma, • Ability to engage with clients using a trauma informed perspective · Full time, some nights and weekends, On-Call, City-Wide Travel If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $67,600 to $76,500 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

Job Description Remote - Candidate needs to live in Tri- State Area of NY Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job DescriptionUnblinded, a dynamic, fun, and rapidly expanding business seeks a world-class Outbound Sales Representative. What You’ll Do ● Attract for new opportunities by making outbound calls to prospects who may not know we exist… yet. ● Spark genuine interest and curiosity, turning guarded strangers into open-minded listeners. ● Link our unique value proposition to each prospect’s pain points, dreams, or ambitions. ● Book appointments and group experiences that let people see what they don’t see—faster, better, and with a lot more fun. ● Refine your craft with real-time feedback from leadership who’ve mastered “Hello to Yes.” What You’ll Get ● A base salary plus commission—meaning you’re compensated for both stability and performance. ● Residual income potential that rewards consistency and growth. ● A front-row seat to some of the most cutting-edge influence training on the planet. ● Room to scale your career as quickly as you can demonstrate results. ● World class training from masters on how to go from “hello to yes”. Who You Are ● You’re intellectually and emotionally smart, empathetic, fun, funny, quick-witted, and unstoppable when facing challenges. ● You can handle high-volume calls like a champion—turning cold opportunities to warm through your ability to create connection and articulate massive value. ● You’re not just “on the phone” making dials; you’re an integral force behind our mission–here to cause impact and change for others. ● You’re eager to grow, can handle feedback with poise, love a fast-paced environment, and are committed to mastery. ● If you enjoy laughing at yourself, pushing the pace, and inspiring others to do the same, you’ll fit right in. Are You Up for the Challenge? If the thought of calling up a total stranger—someone who’s never heard of you—sounds exhilarating (not terrifying), and if the possibility of earning uncapped income has you more excited than anxious, then you may be the right fit for us. But fair warning: if you’re not prepared to run at full speed and laugh a little along the way, this is NOT for you. Qualifications – Who You Are at Your Core: ● Experience with Action: You’ve thrived in outbound sales, telemarketing, or call-center roles where consistent action creates meaningful outcomes. ● Influence-Driven Communicator: You don’t just speak—you create trust, connection, and possibility in every conversation. ● Growth-Minded Leader: You embrace challenges as stepping stones, knowing rapid change is where breakthroughs happen. ● Heart-Centered: You lead with empathy and care, driven by the impact you leave on others. ● Integrous: You live by your word, even when it’s inconvenient, knowing integrity is the foundation of all success. ● Mission-Driven: You have an unshakable belief in the mission and value of Unblinded and the lives it transforms. ● Passionate About Growth: Personal development isn’t just a side pursuit—it’s your fuel. You’re relentlessly committed to evolving into your best self and helping others do the same. Why You Might Say No ● You prefer a quiet routine, clocking in and out without big ambitions. ● You don’t get energized by talking, connecting, and solving. ● “Growth” and “learning” are nice ideas, but you’d rather keep things as they are. Join Us – If You’re Ready to Step into Mastery It won’t be easy, but real impact never is. We’re building a movement of integrous, like-minded leaders committed to making the world a better place—one conversation, one moment of influence at a time. If this speaks to you, let’s talk. If it doesn’t, no hard feelings—but this isn’t the place for mediocrity. We’re seeking exceptional individuals who see the world not just as it is, but as it can be—people who act with integrity, heart, and mastery. Apply today and discover what it means to truly SEE WHAT YOU DON’T SEE—about yourself, others, and the future you can create.

Job Description Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches., • Ensure organizational compliance with federal, state, and local environmental, occupational health, life safety, and facilities regulations; manage resolution of violations issued by regulatory agencies., • Investigate health and safety incidents, including injuries, accidents, and property damage; analyze root causes, severity, and costs; and recommend corrective and preventive actions., • Lead and coordinate responses to regulatory inquiries, legal requests, and law enforcement matters related to health, safety, and facility operations, including review of security video footage as needed., • Serve as the primary coordinator for emergency response efforts involving fires, power outages, gas leaks, hazardous material exposure, severe weather, and other critical incidents and weather relatedweather-related planning., • Provide on-call response to urgent environmental and life safety issues outside of normal business hours and promptly notify senior leadership as required., • Conduct routine inspections of facilities, equipment, and operations to identify hazards and ensure compliance with environmental and occupational health and safety standards., • Develop, implement, and maintain disaster preparedness plans, emergency action plans, site safety plans, and related documentation in alignment with regulatory requirements and best practices in partnership with site leaders, • Support safety planning for large construction, renovation, and maintenance projects through risk assessments and safety program development., • Respond to and investigate employee safety concerns and complaints to identify hazards and recommend mitigation strategies., • Advise executive leadership and management on safety, risk management, and regulatory compliance matters., • Monitor changes in applicable laws, regulations, and industry standards and integrate requirements into organizational policies and procedures., • Develop, coordinate, and deliver safety-related training programs and educational materials to appropriate staff., • Act as liaison with regulatory agencies and prepare required reports, documentation, and compliance updates., • Develop procedures and metrics to monitor and evaluate the effectiveness of safety and risk management programs Required: • Bachelor’s degree preferred in safety, engineering, physical sciences, or a related technical field; or equivalent combination of education and relevant experience., • Minimum of two (2) years of professional experience in occupational health and safety or a closely related field., • Demonstrated experience with emergency response and the ability to maintain current First Aid and CPR certifications., • Working knowledge of OSHA regulations, health standards and best practices, including 29 CFR 1910, and experience with Workers’ Compensation case management., • Familiarity with New York State HERO Act requirements., • Strong written, verbal, and presentation skills, with the ability to communicate technical information effectively., • Ability to work independently, manage time effectively, and prioritize multiple tasks in a fast-paced environment., • Proven investigative, analytical, and problem-solving skills, including conducting incident investigations and job hazard analyses., • Proficiency with current computer and mobile technologies and familiarity with standard safety and health tools used for risk assessment and improvement., • Ability to build effective working relationships with internal and external stakeholders., • Ability to travel throughout the five boroughs of New York City. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $75,000.00 - $88,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Are You Currently Working in Retail Sales or Hospitality? Are You Friendly, Outgoing and Have Great Organizational Skills? Looking for Better Hours and Earning Potential? Planet Honda of Union is Hiring Immediately! Planet Honda of Union is searching for a talented Business Development Center Representative/Call Center Rep who can help our sales team achieve their targeted goals! If you have a knack for sales and customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity! As a BDC Representative, you will respond to and communicate with our current and prospective sales customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded, and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required. What will you be doing? • Outbound and inbound customer phone calls., • Respond via email and phone to Internet Leads, • Determine each customer's needs by asking the correct questions, • Set appointments for members of sales team, • Ensure a positive customer experience, • Introduce customers to sales representatives, • Some Dealership Sales Experience (Willing to train), • Customer-focused, energetic, and self-motivated, • Experience in customer service, call center or retail sales, • Dealership experience, a plus, • Ability to handle heavy phone volume, • Persuasive- knack for sales and customer service, • Strong communication skills –verbal and written, • Excellent computer skills, • · Great work environment!, • · Tremendous opportunity for career advancement, • · Health, Dental, Prescription, and Vision Plans, • · Paid Holidays & PTO, • · Company-paid Short and Long-term Disability Insurance, • · Company-Paid Life Insurance, • · 401(k) Retirement Plan with employer match, • · Employee Stock Purchase Plan, • · Lithia Learning Center, • · Vehicle Purchase Discounts

Job Description Join The WorkPlace Group’s Call Center Talent Pool! Are you a passionate professional in the call center industry looking for your next career opportunity? The WorkPlace Group is excited to invite you to join our exclusive candidate talent pool! Why Join Us? • Exclusive Opportunities: As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public. We also have direct access to the company’s hiring managers and serve as their exclusive and in-house recruiter., • Priority Consideration: When a job needs to be filled, our recruiting teams first look for candidates in our database and candidate network. By sharing and uploading your resume, you can gain access to a wide range of job openings in leading call center companies., • Call Center Professionals: Whether you’re in customer service, technical support, sales, or management, we want to hear from you!, • Common Job Titles: We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Visit our website to see a complete list of job titles., • Experienced and Entry-Level Candidates: We welcome candidates at all stages of their careers., • Upload Your Resume, • Stay Connected: Follow us on LinkedIn, Instagram, and X. For more information, visit our website at

Job Description National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience. We are currently seeking a highly motivated, adaptable Sales Representative to join our rapidly growing team! We have an amazing web presence, recognizable brand, great reputation, top notch customer reviews, and a highly-trained in-house call center to provide our sales representatives the best sales opportunities in the industry. In this role, you will receive pre-set, pre-qualified appointments. You will be responsible to meet with customers in their homes, assessing their needs for new floor-covering and providing solutions to satisfy those needs from the widest selection of brand carpet and flooring products. Responsibilities: • Present, promote and sell products/services to prospective customers., • Passionate about delivering a great customer experience., • Achieve agreed upon sales targets and outcomes., • Travel within sales territory to meet prospects and customers, • Availability to work weekends., • Educate customers on which products will best fit their unique needs., • Represent the brand in line with our mission of delivering an amazing customer experience., • Participate in regular sales calls, monthly sales meetings, and training as required., • Maintain current knowledge of trends in products, services, policies and procedures. Qualifications: • 1+ year of experience in Outside Sales, Business Development, or Account Management., • Must have reliable transportation, strong time management and organizational skills., • Technologically proficient, including e-mail, tablets, smartphones, applications, etc., • Highly motivated, focused and target driven with a proven track record in sales., • Excellent selling, listening, communication, and negotiating skills. Why Choose National Floors Direct? • Indeed Employee Reviews: 90%, • Glassdoor Employee Reviews: 96%, • Consumer Affairs Customer Reviews: 90%, • Trustpilot Customer Reviews: 90%, • Houzz Customer Reviews: 94%, • Google Customer Reviews: 94% How Our Sales Representatives Are Set Up For Success? • Short Sales Cycle, • Pre-Set Meetings, • Pre-Qualified Meetings, • Pre-Sale Administrative Support, • Post Sale Administrative Support, • Marketing Campaigns, • Top Notch Customer Reviews, • Strong Brand Reputation, • Ongoing Development, • Opportunities for Growth, • Career Pathing Compensation: • Paid Training, • Competitive Base Salary, • Option for Draw, • Uncapped Commissions, • Commission Pre-Funding, • Monthly/Weekly Bonuses, • Closing Percentage Bonuses, • Production Bonuses, • Volume Bonuses, • Vehicle Allowances, • Fuel Reimbursement This is a fantastic opportunity for all entrepreneurial, focused, driven, and motivated sales professionals. Moreover, we take pride in investing in, training and developing our people. There are plenty of opportunities for career development within the sales function, as well as the organization as a whole. If you are committed to achieving your personal, professional and financial goals – this could be the best next career step for you! National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.

Job Description Job Description – Payroll Customer Support Representative Client: A leading Swoon client in the healthcare/hospital system industry Location: Onsite – New York, NY Duration: Contract (April 20, 2026 – June 13, 2026) 2 months Pay Rate: $20 Schedule: Full-time (40 hrs/week) Position Overview Our client, a leader in the healthcare and hospital system industry, is seeking a Payroll Customer Support Representative to join their team in a high-volume, fast-paced environment. This role is responsible for supporting employees by handling payroll-related inquiries via phone, ensuring accurate and timely resolution of issues related to pay, deductions, and payroll processes. This is a customer-facing payroll role within a call center-style environment. Key Responsibilities • Handle a high volume of inbound calls related to payroll inquiries, • Assist employees with questions regarding pay, deductions, taxes, and discrepancies, • Investigate and resolve payroll issues efficiently and professionally, • Document all interactions and maintain accurate case records, • Escalate complex payroll issues to internal payroll or HR teams, • Provide clear, empathetic, and professional customer service, • Navigate multiple systems to track and resolve employee inquiries ✅ Required Qualifications • Minimum 1 year of call center experience (high-volume environment preferred), • Minimum 1 year of payroll experience, specifically supporting employee inquiries, • Experience handling payroll-related questions over the phone, • Strong communication and active listening skills, • Excellent problem-solving abilities, • Comfortable working in a fast-paced, phone-based environment, • Basic computer skills and ability to navigate multiple systems ⭐ Preferred Qualifications • Experience in payroll support, HR shared services, or employee service centers, • Familiarity with payroll systems (ADP, Workday, Ceridian, etc.), • Bilingual (English/Spanish) is a plus Additional Details • Fully onsite role in New York, NY, • Short-term contract with potential for extension, • Immediate availability preferred Why Join • Opportunity to support a large-scale healthcare organization making a real impact, • Gain hands-on experience in payroll operations within a high-impact environment, • Work in a collaborative team focused on employee experience

Job Description HIRING RETURNS ASSOCIATE FOR WAREHOUSE - APPLY TODAY AND SHAPE YOUR TOMORROW! LIVE YOUR BEST WITH FBYS, FORTUNOFF BACKYARD STORE! JOIN OUR WAREHOUSE TEAM! CALL 973-334-6968 Fortunoff Backyard Store Northeast - Kearney, NJ Distribution Center Pay Range: $15.92 - $17.00 COMPANY OVERVIEW: Working with the largest specialty retailer for outdoor home furnishings in the country at Fortunoff Backyard Store is an opportunity to live your best. You will have the opportunity to work with a superior distribution processing center You will be part of a company that is growing and evolving, providing endless possibilities for career advancement and financial success. Working at Fortunoff Backyard Store is fun, rewarding, and exciting. You will be part of a team that is dedicated to providing an award-winning Fortunoff Backyard Store customer-first experience and you will have the opportunity to grow both personally and professionally. Apply now and let's make some big waves together at Fortunoff Backyard Store, taking your career to new heights and living your best with FBYS! Job Title: Returns Associate FLSA Status: Hourly Non-exempt Location: South Kearny, NJ Reports to: Inventory and Returns Manager Schedule: M-F 6:00 am to 4:30 pm, occasional Saturdays 5:30 am to 12:00 pm POSITION SUMMARY: The Returns Associate is one of many core distribution positions. The incumbent is timely, well-organized, and prepared for the day and weekly workload. Grounded in the company’s core values, the Returns Associate employs critical thinking, organization, communication, and deductive reasoning skills to optimize distribution processes, standard operating procedures, and customer satisfaction, while leveraging a customer-centric, and forward-thinking mentality. Essential Functions and Responsibilities: • Prints and reviews Driver Manifests reporting., • Takes part, leads, and or facilitates the assemblies of various outdoor furniture products, • Closes out completed delivered Driver Manifests reporting, reviewing for clean signatures and house descriptions., • Communicates with Customer Service or Stores of any customer notes/claims on the manifest., • Checks Truck Pick Reports to ensure all the merchandise will be available for the load out, i.e. open POs, Store Inbound transfers, and possible inventory issues, in advance of that delivery day., • Works Driver Returns area(s) returning merchandise, capturing photos (visual evidence), and coding merchandise as to the proper condition codes; for return to vendors., • Assists vendors during 3rd party quality control inspections, • Set up and, ship daily UPS outbound packages., • Communicates with customers and stores when required, • Assists in dispatching, and responding to driver-to-customer calls, • Processes service and store inquiries, • Previous experience handling furniture, indoor or outdoor, is a plus, • Experience with a computer, software and Windows operating system, • Experience in the returns area is a plus, • Perform duties as assigned by the team leader, • Punctuality, attendance, commitment, reliability, and integrity Education and/or Experience: High school graduate from an accredited school. 1-3 years of experience in a warehouse, delivery, or inventory-related environment. Language Skills: Ability to develop, compose, read, analyze, and interpret spreadsheets and emails. Ability to effectively present information and respond to questions from supervisors, sales personnel, customers, and the general public. Mathematical Skills: Ability to calculate basic figures and amounts such as summing inventory values, etc. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Ability to perform and understand the most intermediate level functions of personal computers and MS Office. Ability to use the company’s enterprise software system (FROG) and to understand all relevant inventory-related computer tasks. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include vision and color vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud. The warehouse environment can range from cold to warm depending on the season. Job Type: Full-time Salary: Up to $17.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental Insurance, • Employee assistance program, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Referral program, • Retirement plan, • Tuition reimbursement, • 8-hour shift, • Day shift, • Warehouse distribution: 1 year (Preferred) The Chair King, Incorporated, and Furniture Concepts, LLC, collectively “the Company”, reserve the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these job duties are solely inclusive and representative of all duties associated duties, including essential functions and duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “AT WILL”. Qualified employees who, because of a physical impairment that significantly limits a major life activity, require a reasonable accommodation to perform the essential functions of this position should notify their manager or Human Resources. Powered by JazzHR qBDJ9mbqq3

Job Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Swing Shift 3:00pm-11:30pm, Tuesday - Saturday. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Tracking and trending operational characteristics. Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outages Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer)Cage Build-OutsOverhead InstallationsRack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles. Requirements Knowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check. Physical Demands and special requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Compensation: Compensation for this role includes a base salary between $43.00/hr and $47.00/hr. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding careReferral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers, and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description FIELD SALES REPRESENTATIVE – FIRE & DISASTER RESTORATION Earn $75,000 – $150,000+ | Base + Aggressive Commission | NYC & NJ Markets WHO WE ARE We are a fast-growing emergency restoration and rebuild company serving homeowners across Queens, the Bronx, Brooklyn, Newark, Paterson, and Jersey City. When families suffer the worst moments of their lives — house fires, floods, structural damage — we are the team that shows up, takes the burden off their shoulders, and rebuilds their homes and their lives. We are expanding our field sales team and need 8 street-smart, people-first sales closers who can connect with distressed homeowners on the spot and sign them for emergency services and full reconstruction. WHAT YOU WILL DO • Respond to fire scenes, disaster locations, and emergency events in your assigned territory, • Approach affected homeowners and families on location — at the scene, at the hotel, or at the property, • Build instant trust and rapport with people who are scared, overwhelmed, and in crisis, • Clearly explain our emergency board-up, cleanup, and full rebuild services, • Sign contracts on the spot for emergency services and restoration, • Coordinate hand-off to our project management team after signing, • Follow up with insurance adjusters and maintain client relationships through the process, • Work flexible hours — fires and disasters don't happen 9 to 5 WHO YOU ARE This is not a cubicle job. This is not a call center. This is not for the faint of heart. You are someone who: • Has the natural gift of gab — you can walk up to a stranger in a parking lot and have them smiling and trusting you within 2 minutes, • Thrives under pressure and stays calm when people around you are emotional, • Has real street sales experience — door to door, canvassing, roofing, solar, home improvement, insurance, or similar, • Knows how to read people fast and adjust your pitch accordingly, • Is bilingual a major plus — Spanish, Creole, Portuguese, or Arabic speakers are strongly encouraged to apply, • Has a valid driver's license and reliable transportation, • Is available for nights, weekends, and on-call situations when disaster strikes, • Is self-motivated — you don't need a manager standing over you to get to work WHAT WE OFFER Base Salary — Steady income while you build your pipeline Aggressive Commission — Per signed job bonus structure. Top reps are clearing $150K+ Performance Bonuses — Monthly volume bonuses when you hit your targets Mileage Reimbursement — We cover your field costs Paid Training — We teach you the restoration process, the insurance claim process, and how to approach and sign distressed homeowners ethically and effectively Growth Opportunity — Top performers move into Territory Manager and Sales Director roles as we expand Consistent Lead Flow — We monitor emergency dispatch and fire reports, so you always know where to be Team Support — You are never alone. Dispatch, project management, and leadership back you up every step of the way A DAY IN THIS JOB LOOKS LIKE THIS At 7am you check overnight fire reports for your territory. There was a house fire in Newark last night. You head to the scene. The family is standing outside a boarded-up home, overwhelmed, on the phone with their insurance company, not sure what to do next. You walk up, introduce yourself, show genuine empathy, explain exactly what happens next and how we make it easy for them. You answer their questions. You hand them something that gives them hope. You get the signature. That one job could mean thousands of dollars in commission for you — and a family that gets their home and their life back. That is what we do. Every single day. MINIMUM REQUIREMENTS • 2+ years of field sales, canvassing, or door-to-door experience, • Valid driver's license and reliable vehicle, • Smartphone with ability to use digital contract and CRM tools, • Ability to work a flexible schedule including evenings and weekends, • Strong verbal communication — English required, bilingual strongly preferred Send your resume and a few dates to schedule an initial interview. Email: Company DescriptionResidential Luxury Construction Company based in NY/NJ/CTResidential Luxury Construction Company based in NY/NJ/CT

Job Description Job Code N1325RS Department Name Retirement Services Reports To Manager, CARE Team FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, CARE Team, the Supervisor, CARE Team coordinates and oversees the daily operations of the Counseling staff, ensuring empathetic, accurate, and timely support for members and their families across all benefit plans. This role requires a balance of operational leadership and hands-on guidance to drive performance, ensure compliance, and promote continuous improvement. The Supervisor, CARE Team embodies the CARE Team’s core values of CARE: Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: • Provide team supervision, assign and monitor staff workload, track deliverables and due dates., • Maintain a presence in the Welcome Center, observe in-person appointments, support staff during participant consultations, and step in as needed to ensure exceptional service delivery., • Monitor staff workloads to ensure timely and accurate completion of participant interactions and benefit processing., • Promote a member-first service environment by modeling CARE (Collaboration, Action, Reliability, and Empathy) values in all aspects of leadership., • Support management in overseeing performance issues, including participation in disciplinary discussions and actions, in accordance with company policy., • Ensure that QA standards are met across all participant interactions, including application processing, call handling, and overall customer service., • Ensure adherence to Service Level Agreements (SLAs) and organizational timelines., • Coach and support staff to strengthen communication, problem solving, and customer service skills., • Monitor the member appointment calendar daily., • Demonstrate the ability to prioritize tasks and reallocate resources to meet operational needs., • Liaise with other departments to resolve processing issues, improve workflows, and enhance the participant counseling experience, • Draft and/or review complex member communications., • Review and update of all forms and letters mailed to members and pensioners in accordance with the Funds style guidelines and Fund Counsel/Compliance approval., • Assist CARE Team Management in any necessary preparation for Trustee meetings., • Address escalated issues/calls as necessary with senior management., • Identify and arrange for any training that may prove valuable to team., • Participate in benefit planning seminars by presenting information to large groups; may require travel to various seminar locations., • Oversee special or recurring projects as assigned. Qualifications (Competencies): • 5+ years of supervisory experience in benefits administration, retirement plan administration, or health plan operations., • Prior experience in call center operations preferred., • Core Competencies:, • Empathetic Service Leadership: Leads with compassion, models high-quality customer care, and demonstrates patience when supporting members., • Data-Driven Management: Uses dashboards, trends, and insights to drive operational improvements and clearly communicate results., • Critical Thinking & Case Evaluation: Analyzes complex member situations, identifies root causes, applies benefits rules logically and consistently., • Judgment & Risk Awareness: Recognize when to escalate issues and balances member advocacy with policy and compliance considerations., • Operational Supervision: Skilled with KPIs, SLAs, queue management, and quality standards while balancing efficiency with service excellence., • Coaching & Development: Builds team capability through feedback, modeling best practices, and training opportunities., • Strong organizational skills and high attention to detail., • Advanced mathematical and quantitative skills., • Proficiency in MS Office (Word, Excel, Access, etc.), Dynamics, V3locity, or Case Management systems., • Must possess a strong sense of ownership as well as the ability to take initiative to work independently, • Demonstrate creativity and innovation while solving problems efficiently., • Maintains excellent attendance and punctuality. Soft Skills (Interpersonal Skills): • Strong oral and written interpersonal skills., • Demonstrated commitment to exceptional customer service and member-centric support., • Excellent communication skills., • Ability to work independently coupled with the ability to work as a member of a team., • Outstanding work ethic and employment record., • Ability to motivate and inspire others, especially during periods of change or high case volume., • Ability to handle sensitive conversations with tact and compassion. Education: Bachelor's degree in Business Administration, Finance, or a related field preferred. Language Skills: Bilingual English/Spanish preferred. Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description ENGLEWOOD ORTHOPEDIC ASSOCIATES JOB DESCRIPTION Department: Call Center Title: Call Center Representative Location: Englewood Cliffs Reports to: Team Lead Duties and Responsibilities: • Answer incoming heavy volume of calls from patients and provide assistance with scheduling or general inquiries, • Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner, • Perform data entry tasks accurately and efficiently, • Communicate effectively with patients, colleagues, and other departments to ensure smooth operations, • Utilize phone etiquette skills to provide a positive patience experience, • Schedule patient appointments as appropriate., • Discuss patient responsibility upon appointment arrival; co-pays, deductibles, etc., • Respond to questions from patients and other third-party individuals (e.g. attorneys, case managers, etc.)., • Confirm new patient and IME appointments twenty-four (24) hours before scheduled appointment., • Document all add-on requests., • Prepare documentation as requested by a physician, including, but not limited to:, • Third party forms (e.g. disability, FMLA, return to school, etc.), • IME reports and other correspondence., • Direct patients, as appropriate., • Maintain physician office schedules and time off schedules, notifying appropriate parties (administration, clinical, etc) of all changes in the physician schedule., • Process incoming mail for assigned physician(s)., • Advise requesting attorneys of cost for narrative reports and other special services:, • Bill the fees for these special services, • Track payment and completion of special reports., • Follow all written protocols and procedures of the practice., • Demonstrate courtesy and helpfulness toward patients and their families., • Clear all messages before end of work day., • Maintain knowledge of company policies, procedures, and products/services, • Handle customer complaints or escalations with empathy and professionalism, • Team player is a key for this role. Job Qualifications, Education and Experience: • Work as a team member within the patient services department and all other departments., • Must be able to recognize and respond appropriately to urgent/emergent situations., • Establish and maintain effective working relationships., • Effectively cope with typical job stress., • Document work processes as required., • Other duties as assigned., • Bilingual proficiency is highly desired, • Previous experience in medical customer service or call center environment required, • Knowledge of medical office procedures, medical insurances, and medical terminology is an asset, • Excellent communication skills, both verbal and written, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Strong data entry skills with attention to detail, • Ability to sit for long periods of time Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8-hour shift, • Monday to Friday Ability to Commute: • Englewood Cliffs, NJ 07632

Job Description About Us The Radiator Store is a fast-growing auto parts distributor in Northern New Jersey. We supply automotive cooling, electrical, and exhaust parts to mechanics, body shops, dealerships, and everyday customers. It’s a high-volume, fast-moving environment where accuracy and responsiveness matter. About the Role This is a busy call center position. You’ll spend your day on the phone—typically 80–120 inbound calls—helping customers with pricing, availability, and delivery timing. Many of our customers rely on us to keep their businesses running, so speed and accuracy aren’t optional. You’ll make outbound calls to follow up on quotes, help turn inquiries into orders, and build relationships with repeat wholesale customers. Some conversations are quick and easy; others require patience, problem-solving, and a calm approach under pressure. If you don’t like being on the phone most of the day or juggling multiple tasks at once, this is not the position for you. What You’ll Do • Handle a high volume of inbound calls (80–120 daily), • Provide clear, accurate info on pricing, inventory, and delivery, • Support wholesale accounts and build repeat customer relationships, • Make outbound follow-ups on quotes and open orders, • Enter orders and customer data quickly and accurately, • Communicate customer issues and feedback to the team What This Job Is (and Isn’t) • Is: Fast-paced and performance-driven, • Is: Repetitive at times, especially with common questions, • Isn’t: A low-volume or slow-paced customer service role, • Isn’t: Just “answering phones”—you’re expected to think, solve, and follow through What We’re Looking For • Prior call center and/or customer service or sales experience (required), • 100% reliable attendance and dedication—this role depends on showing up every day and being on time, • Strong communication skills—you can be clear, direct, and helpful, • Fast and accurate data entry/computer skills, • Ability to multitask without losing attention to detail, • Positive attitude and willingness to learn quickly, • Knowledge of cars, auto parts, and the automotive industry experience, • Willingness to be flexible with schedule and support, includes rotating Saturdays What You Get • Immediate hands-on training—we’ll teach you the products and systems, • A steady, high-energy work environment where your effort shows, • Hourly pay plus bonus incentives (spiffs), • Opportunity to grow into a leadership role (as applicable) The Bottom Line This is a solid opportunity if you want to learn the auto parts distribution business from the ground up and aren’t afraid of a high-volume workload. If you’re reliable, quick on your feet, and willing to put in the effort, you’ll have room to grow here. If this sounds like you, apply today. We are an Equal Opportunity Employer and maintain a clean, drug- and smoke-free workplace.

Job Description Job description: Job Overview We are seeking a highly motivated and skilled Bilingual Calling Center Representative to join our dynamic customer service team. The ideal candidate will possess excellent communication skills in both English and Spanish, with a strong focus on providing exceptional support to diverse clientele. In this role, you will serve as the primary point of contact for customers, handling inquiries, scheduling appointments, and delivering accurate information with professionalism and empathy. Your ability to navigate medical terminology and utilize computer systems efficiently will be essential in ensuring smooth operations and outstanding service delivery. Duties • Engage with customers via phone calls in both English and Spanish to address inquiries, provide information, and resolve issues promptly., • Accurately enter data into electronic systems, maintaining high levels of precision and confidentiality., • Utilize medical terminology effectively when discussing healthcare-related topics to ensure clear understanding and compliance with protocols., • Demonstrate excellent phone etiquette by maintaining a courteous, patient, and professional demeanor at all times., • Collaborate with team members and healthcare providers to coordinate appointments and follow-up procedures efficiently., • Analyze customer feedback and call data to identify trends, suggest improvements, and enhance overall service quality., • Maintain up-to-date knowledge of medical office procedures, policies, and relevant regulations to provide accurate assistance., • Proven experience in a customer service or call center environment, preferably within a medical or healthcare setting., • Bilingual proficiency in English and Spanish, with excellent verbal and written communication skills in both languages., • Familiarity with medical terminology and medical office procedures is highly desirable., • Strong computer skills including data entry, use of CRM systems, and basic troubleshooting of software applications., • Exceptional phone etiquette combined with active listening skills to understand customer needs thoroughly., • Demonstrated ability to analyze data, identify issues, and suggest actionable solutions effectively.

Job Description CHCA is seeking an experienced Bilingual Customer Service Representative, with exceptional customer service skills and call center background professional who is enthusiastic and motivated to join our team. Responsibilities: As a Customer Service Representative, you will: • Answer all incoming calls promptly and professionally, ensuring accurate responses., • Assess and troubleshoot callers’ needs, transferring calls to appropriate staff as needed., • Welcome and assist visitors, referring them to the appropriate personnel., • Initiate intake applications for the Workforce Development Department., • Manage and distribute incoming mail and faxes., • Prepare and process Personnel Action Forms (PAFs) for paraprofessional staff., • Coordinate room reservations and food orders for company activities and meetings., • Maintain authorizations for check pick-up and oversee check distributions., • Distribute notices and other miscellaneous documents., • Support multiple departments when required., • Demonstrate eagerness to assist customers and a commitment to providing high-quality service. Required Qualifications • Minimum of two years’ experience in customer service principles and practices, • Competency of basic computer skills, to include but not limited to Microsoft outlook, • Must be able to speak, write, understand, and communicate in both English and Spanish Language, • Ability to multitask and work in a fast-paced environment, • Flexibility in work hours/ schedule, • An understanding of the cooperative movement – its values, strengths, and potential a plus Company DescriptionCooperative Home Care Associates (CHCA) established in 1985, is a home health care services agency licensed by the New York State Department of Health, to provide paraprofessional services for elders and individuals living with physical disabilities in New York City. More than 1,700 home care workers are currently employed by CHCA, 98 percent of whom are Latina or African American women. As the largest worker-owned cooperative in the US, CHCA offers all employees the opportunity to purchase an equal ownership stake in the business. Today CHCA is one of the largest private-sector employers in the South Bronx and one of the largest women-and-minority-owned businesses in New York City.Cooperative Home Care Associates (CHCA) established in 1985, is a home health care services agency licensed by the New York State Department of Health, to provide paraprofessional services for elders and individuals living with physical disabilities in New York City. More than 1,700 home care workers are currently employed by CHCA, 98 percent of whom are Latina or African American women. As the largest worker-owned cooperative in the US, CHCA offers all employees the opportunity to purchase an equal ownership stake in the business. Today CHCA is one of the largest private-sector employers in the South Bronx and one of the largest women-and-minority-owned businesses in New York City.

Job Description Job Code M1426RS Department Name Retirement Services Reports To CARE Management FLSA Status Non Exempt Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Provide advanced benefits counseling services as a case manager to active, inactive, disabled and retired members and their dependents; assist in understanding disability, health, condolence, pension, and other retirement benefits. The Senior Counselor will handle the more complex/escalated cases assigned to the CARE team. This role requires strong analytical judgment, effective problem-solving skills, and empathetic communication to navigate nuanced participant needs. The Senior Counselor also serves as a subject matter resource, supporting escalations, contributing to staff training, and strengthening overall team performance, while consistently upholding the CARE values of Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: • Interpret pension, disability, condolence, and Fund-Paid health (FPH) rules, procedures and requirements for 32BJ members across multiple plans., • Review and assist with the processing of all pension, disability, and condolence applications., • Conduct in-person and telephone counseling appointments., • Perform outreach to inform members about available benefits and address escalated cases requiring additional guidance and support., • Review member records, including workhistory, service credits and eligibility information; research and analyze personnel data to support benefit determinations and application processing., • Explain QDRO calculations, multi-plan reciprocity calculations, disability benefit calculations, and other intricate benefit details., • Provide support in researching member appeals and document findings related to CARE services., • Review members’ eligibility for ancillary retiree benefits, including SRSP, Health and Legal Fund benefits., • Review member’s eligibility for FPH benefits, including Early Retiree, Worker’s Compensation, Short-Term Disability, and extended disability., • Assess the need for and review supporting documentation for benefit determinations including pension, disability, and FPH recertification.., • Prepare and coordinate member communications, including summaries, recertification letters, missing information notices, and award letters., • Discuss SRSP distribution options, Social Security benefits, Medicare benefits, COBRA continuation of coverage, and other sensitive benefit-related matters with members and their dependents., • Work closely with management staff in maintaining expected work production., • Work with Retirement Services Analysts, Member Services, DOE, and Compliance staff to assist with the review and resolution of member issues., • Review submitted documentation for completeness and validity and perform outreach to obtain missing or additional required documentation., • Independently manage a complex caseload from intake through resolution., • Support onboarding, refresher training, and knowledge-sharing for CARE staff., • Respond to inbound CARE calls, including intake for pension, condolence, and disability inquiries., • Provide backup coverage for CARE staff as needed., • Participate in retirement planning seminars by presenting pension information to large groups., • Perform tasks and special projects as required by management/supervisory staff Qualifications (Competencies): • Minimum of three years of experience processing pension claims/calculations or three years retirement counseling experience required., • Knowledge of some aspects of the administration of the 32BJ Pension Fund preferred., • Demonstrated ability to provide exceptional customer service via phone, email, virtually and in-person., • Must demonstrate excellent oral and written communication skills., • Strong public speaking skills required., • Must meet performance, accuracy, attendance and punctuality standards., • Strong analytical, problem solving and decision-making skills., • Detailed knowledge of 32BJ benefits as displayed through participant case handling., • A demonstrated capability to manipulate and use multiple software programs including Excel, Microsoft Word, and Windows applications., • Excellent documentation skills., • Strong ability to multitask., • Ability to prioritize work and meet deadlines., • Flexibility with work schedule., • Overtime or travel required periodically. Soft Skills (Interpersonal Skills): • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team. Education: College degree (preferred) or equivalent experience. • Call center experience a plus., • CARE Team Counselor experience required., • Pension and disability customer service background required. Language Skills: English required; bilingual Spanish preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Competitive Compensation, • Aggressive Bonus Structure We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns., • Process orders accurately and efficiently, ensuring all details are captured correctly., • Maintain detailed records of customer interactions and transactions in the system., • Resolve customer issues promptly, coordinating with internal teams when necessary., • Provide clear and accurate information about products, services, and company policies., • Strive to exceed customer satisfaction standards by offering exceptional service., • Follow established procedures and guidelines for call center operations., • Monitor and manage multiple customer accounts simultaneously., • Identify opportunities to improve service processes and share feedback with management.• Proven experience in customer service, preferably in a call center environment., • Strong communication skills, both verbal and written., • Ability to handle high call volumes while maintaining quality service., • Proficiency in order entry and data management systems., • Skilled at managing inbound and outbound calls effectively., • Familiarity with resolving customer issues and providing solutions., • Detail-oriented with excellent organizational skills., • Ability to work collaboratively in a fast-paced team environment.

Job DescriptionSalary: Call Center Representative (Physician Relations Specialist) (Part-Time) Work Schedule: 28 hours per week | MondayThursday, 8:30 AM4:30 PM Location: On-site at our Great Neck, Long Island office Department: RxOpinionsNow Reports To: Director of Quantitative and Qualitative Operations Position Overview We are seeking a Call Center Representative (Physician Relations Specialist) to join our RxOpinionsNow team. In this role, you will engage healthcare providers through outbound calls to enroll them in our internal panel. This position is ideal for someone with strong communication skills and a customer-focused mindset. Key Responsibilities • Make outbound calls to healthcare providers using a partially scripted approach, • Provide clear information and answer questions about panel enrollment, • Accurately document call details in accordance with standard operating procedures, • Utilize software, databases, scripts, and tools effectively, • Ensure compliance with pharmacovigilance activities for pharmaceutical clients, as applicable Qualifications • High school diploma or equivalent, • Previous experience in a call center or customer service environment, • Strong interpersonal and verbal communication skills, • Ability to quickly learn program and product details, • Proficiency in PC navigation and Windows environment, • Excellent time management and multitasking abilities, • Strong MS Office skills, including Excel and Word About Us Lieberman, Inc. is a mid-sized, custom market research firm headquartered in Great Neck, NY. We partner with Fortune 500 companies to deliver world-class research and consulting services. Our team is dedicated to building lasting client relationships through expertise and exceptional service. We offer a dynamic, collaborative environment where professionals can thrive. Learn more at:

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance If you thrive in high-energy environments, can build genuine trust with total strangers in minutes, and are hungry to drive massive success (for yourself and our organization), keep reading. If anything here sounds overwhelming or less than thrilling, please do NOT respond. Who We Are Were Unblindeda movement combining heart and math to unlock your superpower of Integrity-Based Human Influence. We accelerate profits, time efficiency, and the magic of professional practices, startups, Fortune 10 corporationsand life itselfwhile making the world an even better place. This is NOT your typical 9-to-5 sales job. We are an ultra-driven, entrepreneurial team looking for the best of the best. Who You Are Youre intellectually and emotionally smart, empathetic, fun, funny, quick-witted, and unstoppable when facing challenges. You can handle high-volume calls like a championturning cold leads warm through your ability to create connection and articulate massive value. Youre not just on the phone making dials; youre an integral force behind our mission. Youre eager to grow, can handle feedback with poise, love a fast-paced environment, and have zero fear of hard work. If you enjoy laughing at yourself, pushing the pace, and inspiring others to do the same, youll fit right in. What Youll Do • Make outbound calls to professionals who have little or no prior exposure to Unblinded., • Articulate our value in helping them grow their sales, leadership capacity, and overall influence., • Build rapport at light speed, converting strangers into allies who cant wait to learn more., • Schedule meetings and shared experiences that introduce prospects to our daily, weekly, monthly, and annual training., • Refine your craft with support from our leadership team and some of the most consistent live training in the industry. You Will Be • Trained and mentored by top-level influencers and coaches., • Pushed to break barriers and accelerate your own sales masterythis role is for high-achievers only., • Rewarded with a base salary plus commission, offering incredible earning potential and residual income that grows as you do., • Positioned for growth within the organization as you prove your ability to drive results. Are You Up for the Challenge? If the thought of calling up a total strangersomeone whos never heard of yousounds exhilarating (not terrifying), and if the possibility of earning uncapped income has you more excited than anxious, then you might be exactly who we need. But fair warning: if youre not prepared to run at full speed and laugh a little along the way, this is NOT for you. Qualifications • Experience in outbound sales, telemarketing, or a call-center environment., • Exceptional communication and rapport-building skills., • A growth mindset and willingness to adapt to rapid change., • Unshakable belief in the mission and value of Unblinded., • Passion for personal development and an internal drive to succeed. Join Us It wont be easy, but no other sales opportunity will give you more in terms of growth, excitement, and the chance to make a real impact. Were building a movement of like-minded leaders committed to making the world a better placeone conversation at a time. If this resonates with you, lets talk. If it doesnt, no hard feelingsjust dont apply. Were looking for exceptional people who see the world not as it is, but as it can be. Apply Today and discover what it means to truly SEE WHAT YOU DONT SEE.

Job DescriptionPosition Description: LOGISTICS COORDINATORDay & Nite is hiring Logistics Coordinators to support our Logistics department. We are a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. As a Logistics Coordinator, you will be at the heart of our operationscombining customer service, call center support, and dispatch responsibilities to ensure our clients receive timely, professional, and high-quality service delivery. This is a great opportunity for a career-minded individual who is passionate about logistics, thrives in a customer-facing role, and values interdepartmental collaboration. Were seeking someone who can bring energy, professionalism, and precision to every interactionboth internally and externally. Duties and Responsibilities: Act as the front-line representative of our service brands by managing inbound and outbound calls with customers, vendors, technicians, and partners. Coordinate and dispatch field technicians efficiently across a broad geographic region (Eastern Seaboard to West Coast). Leverage companys proprietary DBAnalytical system and third-party portals for service scheduling, job tracking, and performance reporting. Ensure smooth interdepartmental communication and handoffs between service, billing, operations, and technician management teams. Maintain up-to-date and accurate records of service calls, technician availability, and work orders. Monitor real-time technician activities and provide ongoing support to optimize service delivery. Adapt and work seamlessly across various business divisions with a clear understanding of different departmental goals. Assist in troubleshooting scheduling conflicts or service delays with professionalism and a solution-driven mindset.Qualifications: Customer Service Oriented Demonstrates patience, empathy, and problem-solving skills in customer interactions. Excellent Phone Communication Comfortable handling high-volume calls with a clear, professional tone. Organizational Skills Strong attention to detail with the ability to multitask, prioritize, and follow through under tight deadlines. Team Player Collaborative mindset, capable of building positive working relationships across departments. Tech-Savvy Experience with business software systems (e.g., DBAnalytical, CRM platforms) and confident navigating new technologies. Experience in Third-Party Portals Previous experience working with customer/vendor service portals is highly preferred. Flexible and Adaptable Able to shift focus as business needs change and thrive in a fast-moving, service-driven environment.Must Haves:Minimum of 2 years of experience in logistics coordination, customer service, dispatch, or a related roleFamiliarity with multi-division service-based operations is a plusStrong command of English, both verbal and writtenProficient in Microsoft Office Suite and general computer navigationBenefits: Hourly rate based on experience and company growth potential Training & Development Programs Health insurance with generous company contribution Company paid life insurance Dental, Vision, and 401K plan Vacation and sick paid time off Paid holidays $23.00 - $25.00 Hourly

Job Description To deliver comprehensive, quality healthcare in an efficient and cost effective manner to the people of the community. As a member of the Healthcare team, and lead by the Chief Medical Officer, the OB/Gyn Physician is vital to the successful completion of the organization goal. Each clinical team member receives performance measures and patient satisfaction results and is given the opportunity to participate in the development of a plan for improvement through regular QA meeting and or action plan development. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, functional duties, responsibility, and work environment requirements listed below are representative of the abilities required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The OB/Gyn Physician is directly responsible to the Chief Medical Officer of Central Jersey Medical Center, Inc. Duties Provide and coordinate all aspects of patient care as defined by their specialty, including attending to the care of hospitalized patients; responsibility for proper maintenance of the medical record (i.e. charting); problem follow-up; and arranging for and coordinating specialty consultations. Serve as major medical resource with their own area of expertise to other CJMC providers. This will involve direct supervision of nurse practitioners, as needed, as well as acting as medical consultant to other CJMC providers when required and keeping up to date in the individual specialty and actively sharing new knowledge. Share responsibility with other CJMC providers (as designated by the Chief Medical Officer) for the following: • Development, maintenance, and provision of an after-hours telephone coverage system., • Maintenance of the problem-oriented record keeping system to be used jointly with nurse practitioners, social workers, nutritionists, and other health care providers., • Maintenance and utilization of a comprehensive database., • Development and maintenance of an audit system to evaluate and monitor the quality of care rendered and to ensure compliance with protocols and that all providers give care that is complete that is complete, up-to-date, and uniformly applied to all patients in similar situations. Be involved in the design and maintenance of in-service programming for health care providers in CJMC. Release time for C.M.E. activities will be at the discretion of the Chief Medical Officer. Be involved in community activities (as part of the work week), as designated by the Chief Medical Officer. Such activities might include health fairs, presentations of health subjects at community facilities, etc. Physicians at the CJMC will have overall responsibility for the provision and coordination of patient care as defined by their specialty (i.e., Internal Medicine, Pediatrics, OB/GYN, and Family Medicine). This includes: • Provision of health maintenance services., • Diagnosis and management of disease., • Attending to the care of the hospitalized patients., • Arranging for and coordinating specialty consultations., • Serving as major medical resources within their own areas of expertise to other CJMC providers. This involves direct supervision of nurse practitioners, as needed, as well as acting as medical consultants to other CJMC members when required., • Participating in on-call system to ensure continuity of care.

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication)., • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures., • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality., • Provide binding services such a GBC, Velo, Coil, and Wire Internal, • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Represent SPS Global and our clients positively in all interactions (in person, on the phone, and over email), • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service, • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams., • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Answers and properly routes global calls., • Logs visitors into the registration system., • Provides light administrative support to staff as directed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred. Preference in office services, facilities, management, mail, shipping/receiving, warehouse, or hospitality., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description POSITION SUMMARY: The Administrative Assistant plays a vital role in ensuring smooth and efficient daily operations while upholding the highest standards of client service. Acting as the central point of coordination within the office, this individual is expected to be dependable, personable, punctual, and assertive. Key responsibilities include managing client interactions, routing calls, processing mail, and maintaining organized and accurate data systems. The Administrative Assistant is instrumental in facilitating a professional environment that consistently meets or exceeds client expectations. RESPONSIBILITIES: CLIENT RELATED SERVICES • Serve as the first point of contact for clients, ensuring a professional and welcoming experience., • Documents all in-office visits following the process and procedures., • Answering and routing incoming calls to the appropriate department., • Filter client calls by identifying urgent matters and following the call escalation process., • Responsible for returning missed calls and assigned callbacks provided by the Manager., • Responsible for retrieving voice messages left on Main Lines., • Handles each call with a positive, helpful attitude while being thorough in concise., • Assist with client referrals and ensure timely follow-up to maintain strong relationships and continuity of service., • Support business development efforts by attending events, distributing materials, and helping build a positive public presence for the firm., • Assist with posting content to all social media sites., • Assist with creating digital marketing, promotional material, and advertisements while ensuring brand consistency., • Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx., • Fax and scan client documents in accordance with company procedures., • Collecting and routing hand-delivered packages., • Inventory management of office supplies, cleaning supplies, marketing supplies, etc. will be responsible for notifying management of supplies that require replenishing., • Maintaining the cleanliness of the office waiting area, lobby, and other public areas., • Maintain strict confidentiality of client records and sensitive information in accordance with firm policies and legal regulations., • Categorize and upload incoming documents into the client’s matter, ensuring correct document type classification and creation of corresponding task(s)., • Complete client file requests in a timely and organized manner., • Minimum 1-2 years of administration experience, • 1-year experience in a call center environment preferred, • Provides a clean, polished, and professional appearance, • Proficient in relevant computer applications, • Excellent level of experience with the use of a computer and general office equipment such as printers, scanners, and copy machines, • Knowledge of customer service practices and principles, • Excellent data entry and typing skills, • Committed to providing quality service in relation to organization's mission, • Superior listening, verbal, and written communication skills, • Ability to handle stressful situations appropriately, • Ability to modify and adapt to improvements within the organization, • Ability to operate in a high-paced environment with a composed sense of urgency, • Excellent time management and organizational skills, • Bilingual/ Spanish speaking (Required) Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. We are a paperless work environment utilizing E-fax, Vonage Application, the Microsoft Office Suite package, & Smart Advocate legal database software.

Job Description:\n\nAbout Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Day Shift 7:00am-3:00pm, Monday - Friday. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Duties:Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Tracking and trending operational characteristics. Mentoring of junior staff.Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance scheduleWork with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systemsEnsure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and ITManage systems to avoid unplanned, customer-impacting outages Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiencyProvide applied mechanical and integrated control expertise for the entire data centerWork as a primary knowledge expert in regard to fire and electrical codes.Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.Trouble Ticket ManagementWork Order Completion ProcessInfrastructure projects (Internal/Customer)Cage Build-OutsOverhead InstallationsRack and StackNavigate and utilize a CMMS system.Use developed procedures to solve problemsAssist in asset and consumable inventory management.Responsible for the tracking and proper labeling of all equipment per established procedures.Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.Provide physical security within the CoreSite premises.Provide day-to-day exceptional customer service and support.Incident escalation and report writingMonitor the building fire alarm system.Maintain and complete regular facility and security tours documenting and responding to found issues.Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles. Requirements Knowledge:Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler SystemsExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyExpert knowledge of fiber optics / cabling infrastructure and industry best practices.Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Skills:Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action SystemsProven leadership skillsProven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project). Abilities:Ability to communicate effectively with customers and internal staff.Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems.Ability to learn quickly and address issues as they arise during normal working hours or after hours.Ability to operate in and promote a rigorous process-driven team environmentAbility to logically analyze and solve problemsAbility to effectively multi-task multiple projectsOperate Hand and Machine Tools (hammer, drill, saw, etc.)Operate electrical tools such as a multi-meter or infrared camera Education/Experience:Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check. Physical Demands and special requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the timeAbility to walk 1/3 – 2/3 of the timeAbility to sit 1/3 – 2/3 of the timeAbility to climb and balance 1/3 – 2/3 of the timeAbility to stoop, kneel, crouch and crawl 1/3 – 2/3 of the timeAbility to reach with hands & arms 1/3 – 2/3 of the timeAbility to smell, talk & hearAbility to use hands to type, handle & feelAbility to reach with hands and armsAbility to see at close and distance ranges and the ability to see colorMust be comfortable working in a high stress, fast paced environment with shifting prioritiesMust be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call supportAbility to lift up to 50 pounds 1/3 of the time Compensation: Compensation for this role includes a base salary between $43.00/hr and $47.00/hr. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!First-day medical insurance through Cigna with generous premium cost coverageDental insurance through Delta DentalVision insurance through VSPTelemedicine through MDLive for CignaHealthcare and dependent care flexible spending account (FSA) plansHealth saving account (HSA) plans for employees participating in the High Deductible Health PlanLife, AD&D, short-term disability, and long-term disability insurance fully paid by the companyVoluntary coverage benefits for supplemental life, critical illness, accident, and hospital insuranceFirst-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company matchDiscretionary annual bonus and equity incentive planEmployee stock purchase plan (ESPP) with a 15% discount16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidaysAdditional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leaveFree parking or a company contribution toward a public transit pass Additional PerksWellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the familyWellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentivesTechnology Stipend: $100 monthly stipendEducational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per yearGiving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grantsFinancial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quickerPet Insurance: Keep your furry friends healthy and happyFamily Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacyEmployee Assistance Program: 24x7 service to support family, work, money, health, legal and life challengesCounseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding careReferral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirementsDiscounts: Discounts, cash back offers, and perks on thousands of brandsLinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . 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Job DescriptionThe most successful professionals frequently launch their journeys in call centers, gaining hands-on experience in sales, service and communication. While many companies simply hire people to fill positions, we hire individuals who are looking for an opportunity to truly change their lives. We are currently seeking several representatives to join our call center team. Successful representatives typically have strong communication and time management skills, stay organized, and can handle multiple tasks at once. If you are self-motivated, enjoy working with a supportive team, and are open to coaching and learning, this could be a great opportunity for you. Our training program is designed to help you succeed. We will guide you through navigating multiple desktop windows and tabs, strengthen your problem-solving skills, and build the confidence you need to become a successful collector. If you are willing to put in the effort, we will multiply your skills. We can’t coach desire, but we can coach everything else. Apply and start building the confidence to be a successful inside sales representative. Position Details: • Schedule: Monday–Friday, 9:00 AM–6:00 PM (NO weekends), • Environment: In-person, office-based role, • Compensation: $20 Hourly pay WITH production based bonuses that can be earned on a monthly basis between 2500-3000. ( 85-90% of our employees earn a monthly bonus.)

Job Description Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction is handled with professionalism and enthusiasm. Your multilingual skills, strong communication abilities, and passion for service will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your sales and client service expertise while making a meaningful impact every day. Duties • Provide friendly, efficient customer support via phone, email, and chat, ensuring all inquiries are addressed promptly and accurately, • Assist clients with account information, product details, billing questions, and technical issues using clear communication and active listening, • Engage in outbound calling to follow up on customer requests, gather feedback, or promote new products and services, • Handle data entry tasks with precision, maintaining accurate records of customer interactions and transactions in Microsoft Office applications and CRM systems, • Demonstrate excellent phone etiquette to create positive experiences during every interaction, • Support sales initiatives by identifying customer needs and recommending suitable solutions to enhance their experience, • Bilingual proficiency in English plus one or more additional languages is highly desirable to serve a diverse client base effectively, • Previous call center experience or background in customer support roles is preferred but not required; training will be provided, • Strong communication skills with the ability to convey information clearly and professionally across multiple channels, • Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel) along with solid computer skills for data entry and documentation purposes, • Experience in outbound calling or sales is a plus; analysis skills are beneficial for understanding customer needs and trends

Job Description Job Summary Global Auto Mall is looking for a motivated and customer-focused Automotive Business Development Representative (BDC) to join our team. The BDC Representative is responsible for handling inbound and outbound customer communications, responding to internet leads, and scheduling appointments for the sales team. This position is ideal for someone with strong communication skills who enjoys helping customers and working in a fast-paced environment. Automotive experience is helpful but not required-we provide training. Responsibilities • Respond quickly to internet leads, phone calls, and customer inquiries, • Contact potential customers to schedule appointments with the sales team, • Follow up with previous leads and unsold opportunities, • Confirm appointments and provide excellent customer service, • Maintain accurate customer information in the CRM system, • Work closely with the sales team to ensure smooth customer handoffs, • Customer service, sales, or call center experience preferred, • Strong phone and communication skills, • Basic computer skills and ability to learn CRM systems, • Positive attitude and strong work ethic, • Ability to multitask in a fast-paced environment, • Competitive hourly pay + performance bonuses, • Paid training, • Opportunities for career growth within the dealership, • Friendly and team-oriented work environment, • Full-time, • Weekend availability required Apply today to join our team and start a rewarding career in the automotive industry.