Phone operator jobs in New York, NYCreate job alerts

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus

Midtown acupuncture office Job Title: Front Desk Receptionist Schedule: Monday, Wednesday, Friday, 10:00 AM – 6:00 PM Location: 2 W 45th Street, New York, NY 10036 Job Summary: We are seeking a friendly and organized receptionist to join our acupuncture and Traditional Chinese Medicine practice. The ideal candidate will provide excellent customer service, manage the front desk, and assist with administrative tasks to ensure smooth clinic operations. ** *** Retiree is welcome!!** Key Responsibilities: • Greet and check in patients warmly and professionally. • Schedule and confirm appointments. • Answer phone calls, emails, and patient inquiries. • Manage patient records and intake forms. • Process payments and maintain accurate records. • Maintain a clean and welcoming reception area. Qualifications: • Strong interpersonal and communication skills. • Proficiency in basic computer programs (e.g., scheduling software, email). • Highly organized and detail-oriented. • Previous experience in a medical or wellness office preferred. • Interest in acupuncture or holistic health a plus.

“Innovative Property Management is looking for an Office Assistant to join our Bronx office. In this role, you’ll play a critical role in keeping our office a positive, welcoming and productive environment. You’ll also get the chance to interact with all levels of staff and various customers and clients. Here at Innovative Property Management, we’re proud to value flexibility, autonomy and continuous learning and development.” ** Office Assistant Skills and Qualifications** Office Assistants are exceptional multitaskers, and since they’re responsible for coordinating other people’s schedules, they must be incredibly well organized. keeping the office supplied and organized. This involves lots of small duties, like typing and taking notes during meetings, but their overall responsibilities are essential. Office Assistants are responsible for things like: Overseeing clerical tasks, such as sorting and sending mail Keeping an inventory of office supplies and ordering new materials as needed Maintaining files Welcoming visitors to your office Answering phone calls Taking and delivering messages Ensuring the office runs smoothly Scheduling meetings and sending meeting invites to attendees typically work for businesses across industries to support Office Workers and Managers. They answer and transfer phone calls, run errands on behalf of employees, make copies or fax documents. Their job is to help daily operations by taking notes during meetings and distributing meeting minutes afterward. They may also be responsible for taking inventory of office supplies and communicating with vendors to order supplies as needed. Have knowledge with word excel and outlook which are the basic office programs.

Now Hiring: Front Desk Receptionist for High-End Hair Salon on the Upper East Side Are you a polished, organized, and customer-focused individual with a passion for beauty and exceptional service? Join our team at a luxurious hair salon on the Upper East Side! Key Responsibilities: • Greet clients with a warm, professional demeanor and ensure a welcoming environment. • Manage appointment scheduling and assist with daily salon operations. • Utilize social media platforms to engage with clients and promote salon services. • Handle inquiries, phone calls, and administrative tasks with efficiency and attention to detail. Requirements: • Strong communication and organizational skills. • Familiarity with social media platforms (Instagram, Facebook, etc.) and a creative eye for engagement. • Must be available on weekends. • Previous experience in a salon or luxury environment is a plus but not required. Why Join Us? • Work in a stylish, high-end environment on the Upper East Side. • Enjoy a flexible schedule that works for you. • Be part of a passionate, professional team that values client satisfaction and creativity. If you’re ready to bring your skills and personality to an upscale salon environment, we’d love to hear from you!

16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273

Key Responsibilities: Clinical Duties: - Prepare examination rooms, ensuring cleanliness and readiness for patient appointments. - Assist healthcare providers during patient examinations and procedures. - Measure and document vital signs, including blood pressure, pulse, temperature, and weight. - Administer medications and vaccines as directed by providers and in accordance with regulatory guidelines. - Perform routine diagnostic tests, such as EKGs, phlebotomy, and specimen collection, ensuring proper handling and labeling. - Provide patient education on treatments, medications, and follow-up care instructions. - Maintain accurate and up-to-date patient medical records in compliance with HIPAA regulations. - Administrative Duties: - Greet and check-in patients, verifying demographic and insurance information. - Schedule patient appointments and manage the clinic’s calendar efficiently. - Answer phones, address inquiries, and relay messages to appropriate staff members. - Process referrals, prior authorizations, and insurance documentation. - Monitor inventory and restock medical supplies as needed. - Qualifications: - Certification: Active Certified Medical Assistant (CMA) certification from a recognized accrediting body (e.g., AAMA, AMT, NCCT, NHA). - Experience: Minimum of 2-3 years of hands-on experience in a clinical setting, preferably in Primary Care. - Education: High school diploma or equivalent; completion of an accredited medical assisting program. - Skills: Proficient in electronic medical records (EMR) systems, strong organizational and multitasking abilities, excellent communication and interpersonal skills. - Knowledge: Understanding of medical terminology, infection control protocols, and OSHA guidelines. - Physical Requirements: - Ability to stand, walk, and remain active for extended periods. - Capable of lifting up to 5-10lbs as required for patient care. - Manual dexterity to operate medical equipment and perform clinical tasks. Work Environment: Fast-paced clinical setting with direct patient interaction. - Occasional exposure to infectious diseases and bodily fluids, with appropriate protective measures provided.

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person

Kings of Society seeks a dedicated and organized Administrative Assistant to join the team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. You will assist the CEO through a variety of tasks related to organization and communication, while also managing front desk. This role requires phone etiquette, proofreading , and working effectively in a fast-paced environment. Responsibilities Answer and direct phone calls using office phone systems with professionalism and courtesy. Greet visitors at the front desk, ensuring a welcoming atmosphere. Perform general clerical duties including data entry, filing, and maintaining office supplies. Proofread documents for accuracy and clarity before distribution. Assist in scheduling appointments and managing calendars for team members. Maintain organized records and files to support efficient office management. Provide support as a dental receptionist when needed, including patient check-in and appointment confirmations. Communicate effectively with team members and clients, utilizing multiple languages is a plus. Skills Proficient in office management practices and procedures. Strong phone etiquette with excellent verbal communication skills. Detail-oriented with strong proofreading abilities to ensure high-quality documentation. Experience in front desk operations or similar roles is preferred. Familiarity with various office software applications and phone systems. Ability to type efficiently and accurately for data entry tasks. Speaking world languages is a plus. Join our team as an Administrative Assistant where your contributions will be valued, and you will have the opportunity to grow within a supportive work environment! Job Type: Full-time Pay: $25.99 - $30.04 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 12 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift

We are seeking a skilled Secretary to join our team. The ideal candidate will provide administrative support and perform various clerical tasks to ensure efficient office operations and speak bilingually in English and Chinese. Duties Organize and schedule appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes, and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Order office supplies Book travel arrangements Submit and reconcile expense reports Provide general support to visitors Act as the point of contact for internal and external clients Qualifications Proficient in computerized systems and office software Excellent phone etiquette skills Experience in customer support roles is a plus Familiarity with medical office procedures is advantageous Ability to assist with event planning and project coordination Strong proofreading skills for accurate documentation Previous experience in clerical or administrative roles is preferred Fast and accurate typing skills as a data entry clerk Additional Benefits H1B sponsorship available This position offers an opportunity to contribute to a dynamic team environment while developing essential administrative skills. Join us and make a positive impact! Job Types: Full-time, Part-time Pay: $50,000.00 - $60,000.00 per year Expected hours: 40 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Work Location: In person

Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: - Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process. - Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction. - Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs. - Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval. - Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office. - Check patient’s insurance eligibility, prior authorization and referrals online. - Review, send and start prior authorization for medications online. - Responsible to book eye surgeries and to carefully follow thru to its completion. - Help with medical billing inquires and completion of daily medical billing needs. Qualifications: - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. ** Benefits:** - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.

We are an IT consulting company/MSP based in Manhattan, and we have been providing IT support for small to medium size businesses since 1992. We are looking for a self-motivated and well-rounded IT Specialist who has 3+ years of experience working for a Managed Services Provider (MSP) or IT Services firm. This is a Tier II/Tier III role that sets you on a path to become a senior level network engineer. We are a service-based company, so the ideal candidate must have not only solid technical skills but also the ability to interface with clients, communicate in a clear, professional manner and provide them with impeccable service on the daily basis. Responsibilities and Duties: You will be the first point of contact and work directly with our clients to resolve various technical problems via phone or email Respond to tickets, run diagnostic programs, isolate problems, determine and implement solutions Must be able to resolve 20 tickets daily Occasionally you might be asked to go to client’s site Troubleshoot issues related to applications, workstations, servers, networking, wireless, VOIP Perform account management and maintenance for various applications and systems (create or modify user accounts and permissions, reset passwords, install/reinstall applications, printers, check for updates, monitor backups) Follow-up with end users to provide status updates Communicate with customers at all levels of technical and non-technical skills sets We are looking for someone who has: Hands on experience supporting PC & Mac workstations, servers, networking devices Solid working knowledge of Windows servers/Active Directory/Group Policy High level of proficiency in the implementation and support of Office 365 environments Advanced networking knowledge (DHCP, DNS, VPN) A calm and focused approach to high-pressure situations in a client -driven environment Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality of service Sound understanding of customer support, operations, processes and ticketing Experience working for a Managed Services Provider (MSP), Outsourced IT company, or other IT Consulting Services Enthusiasm to serve customers Qualifications and Skills Must have at least 3 years of MSP experience Must have 5+ years of Help Desk experience Desktop support (Windows 7, 10 and Mac) Server support (Windows 2008/2012/2016/2019) Mobile support (iOS and Android) Windows domain environments Business cloud solutions (Office 365/ Dropbox / Google / AWS) Routing, Switching, and Firewall VLAN, DNS, DHCP, WiFi, VOIP, VPN Microsoft 365/Active Directory VMware, Hyper-V, Azure

Seeking a host/hostess for Saturday nights in a fun, high volume restaurant! The ideal candidate will have at least 5 years experience in a restaurant setting, preferably with experience somewhere high volume and busy! We are seeking someone with a confident and outgoing personality with excellent communication skills. Responsibilities - Greet guests warmly upon arrival and manage seating arrangements - Provide guests with menus upon seating - Assist in managing reservations through our booking system (OpenTable) - Comfortable in a busy weekend environment - Handle guest inquiries and concerns with professionalism, ensuring high levels of guest satisfaction - Collaborate with restaurant staff to ensure smooth operations and excellent guest relations. - Answer phone calls promptly, utilizing proper phone etiquette to assist guests with reservations or inquiries on our menu, open and close times, parking options, etc. Requirements - Previous experience in a restaurant or hospitality setting is required - Strong customer service skills with the ability to communicate effectively with guests and team members - Familiarity with OpenTable is a plus but not required. - Ability to handle large parties and high reservation volume on weekends - Excellent guest services skills, demonstrating a commitment to creating memorable experiences for patrons. - A positive attitude! Positivity is paramount as the host. Schedule Saturday 4pm-11pm/12am with potential of picking up more shifts Join our team as a Host and help us provide an exceptional dining experience for our guests! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 8 – 12 per week