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  • Patient Care Coordinator
    Patient Care Coordinator
    4 days ago
    $20 hourly
    Full-time
    Kingsbridge, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: Responsibilities • Provide outstanding customer service to every patient, • Coordinate patient visits to ensure proper progress of treatment plans, • Educate our patients on treatment plans, practice policies, financial responsibility, etc., • Schedule the treatment plan of the physicians with the patient, • Track referrals and treatment plans with patient, • Assist patients to set goals and identify the problem(s) when patients are not meeting their goals, • Assist patients with completion of paperwork when necessary, • Respond to patient inquires in a compassionate and timely manner, • Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate), • Ensure the compliance of treatment plans created by the physicians, • Responsible for maintaining confidentiality of personal information (HIPAA compliant), • Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting, • Provide advocacy, information, and referral services to patients, • Act as a back-up to other team members as needed, • Other duties as assigned Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred, • Knowledge of EMR system(s), • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Relaying a sense of compassion to our patients, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset and a willingness to 'get your hands dirty', • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Full-Time Pay: $20/hour

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  • Customer Service Agent
    Customer Service Agent
    10 days ago
    Full-time
    Morrisania, The Bronx

    W Supply Corp. is seeking an experienced and reliable team member to join our office. This role combines customer service, order entry, and dispatch coordination for delivery drivers. The ideal candidate must have experience in the apartment building maintenance supplies industry and be comfortable managing customer orders and coordinating deliveries in a fast-paced environment. This is an in-house position and must be performed on location in our Bronx office. Responsibilities • Provide customer service to building management companies, supers, and maintenance staff, • Enter customer orders accurately into the system, • Coordinate and dispatch drivers for daily delivery routes, • Communicate with warehouse staff and drivers regarding order status, • Follow up with customers regarding deliveries and product availability, • Resolve order issues and ensure excellent customer service, • Maintain organized records of orders and deliveries Requirements • Minimum 5 years of experience in the apartment building maintenance supplies industry, • Bilingual required, • Strong communication and customer service skills, • Experience with order entry and dispatching drivers, • Ability to multitask in a fast-paced office environment, • Strong attention to detail and organizational skills, • Basic computer skills (email, Excel, or order systems) Schedule • Monday – Friday, • Full-Time, • On-site in Bronx, NY Compensation • Starting Salary: $45,000 – $60,000 per year, based on experience. Benefits • Paid Vacation, • 401(k) with company matching

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  • Front Desk/administrative assistant
    Front Desk/administrative assistant
    12 days ago
    Full-time
    Manhattan, New York

    Full job description Job Overview We are seeking a dynamic and organized Front Desk/Administrative Assistant to be the welcoming face and efficient coordinator of our office environment. This role is essential in ensuring smooth daily operations, providing exceptional customer service, and supporting administrative functions across various departments. The ideal candidate will be energetic, detail-oriented, and possess a strong ability to multitask while maintaining professionalism. If you thrive in a fast-paced setting and enjoy helping others, this position offers a rewarding opportunity to contribute to our team’s success. Duties • Greet visitors and clients warmly, ensuring a positive first impression for everyone who enters the office, • make sales of the driving lessons and packages, • handle inbound and outbound phone calls, address customer inquiries, • Handle incoming and outgoing correspondence, including emails, mail, and packages with efficiency and confidentiality, • Maintain appointment calendars, schedule meetings, and coordinate appointments using calendar management tools, • Perform data entry, filing, and document proofreading to ensure accuracy and organization of records, • Support office management tasks such as supply inventory and equipment maintenance, • English and and Spanish languages are a MUST, • Proven office experience with strong organizational skills and attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications, • Excellent computer literacy with the ability to adapt to new software quickly, • Previous experience with front desk operations or as a receptionist in medical or dental settings is highly desirable, • Strong communication skills with professional phone etiquette and customer service orientation, • Ability to manage time efficiently in a busy environment while prioritizing tasks effectively, • Clerical experience including data entry, filing, proofreading, and document management, • Paid time off, • Parental leave, • Retirement plan

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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    17 days ago
    $28–$39 hourly
    Full-time
    Teaneck

    The Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role supports managers and employees through a variety of tasks related to organization, communication, and documentation. Key Responsibilities: • Answer and direct phone calls, • Organize and schedule appointments and meetings, • Maintain filing systems (electronic and paper), • Prepare reports, memos, letters, and other documents, • Handle incoming and outgoing correspondence, • Manage office supplies inventory, • Assist with basic bookkeeping tasks, • Coordinate travel arrangements, • Provide general support to visitors, • Maintain confidentiality of sensitive information, • Required Qualifications:, • High school diploma or equivalent (Associate’s degree preferred), • Proven experience as an administrative assistant or office assistant, • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Strong written and verbal communication skills, • Excellent organizational and time-management skills, • Ability to multitask and prioritize work, • Attention to detail and problem-solving skills, • Preferred Skills:, • Experience with office management systems, • Basic accounting knowledge, • Customer service experience, • Work Environment:, • Office setting, • Full-time or part-time positions available, • Standard business hours (may vary by organization)

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