Call Centre Operator - Black Friday shoes

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You’ll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Application Deadline: 01/19/2026 Address: 151 W 42nd Street Job Family Group: Customer Shared Services Accountable for the execution of assigned FICC Trade Support activities for various products and processes that require specialized handling and skills applying in-depth product knowledge. Support the introduction of new products, technology or processes. Develop and maintain excellent working relationships with Capital Markets Trading Products desk, Product Operations personnel and other stakeholder groups. A. Product & Process • Accountable for the execution of assigned on-desk trade support activities in a timely, accurate and efficient basis., • Book, validate and amend trades, affirm and allocate trades (Markitwire), review trade discrepancies and follow up with clients, perform PnL, Risk, trade and position reconciliations, • In depth knowledge of the following products: USD Swaps, Inflation Swaps, Futures, Bonds, • Support the resolution of discrepancies/exceptions, escalating to management as required., • Support the introduction of new products, technology or processes that are in line with Business Partner initiatives participating in the analysis, testing and implementation activities., • Work closely with internal and external stakeholders in support of FICC Trade Support Activities., • Participate in various stakeholder forums (Project Delivery/ Technology/ Regulatory/ Risk) in support of FICC Trade Support Activities., • Compile risk metrics for management. B. Risk & Control • Identify potential risk situations within the scope of FICC Trade Support activities, escalating to management as required., • Ensure adherence to directives, internal processes and internal approvals to mitigate risk to the Bank, • Understand regulatory and compliance requirements as prescribed for the business unit to ensure adherence as required., • Ensure adherence to all aspects of First Principles, Our Code of Business Conduct and Ethics Corporate Policy, as well as all applicable legislation, regulatory rules and requirements, and Bank standards, policies and procedures (P&Ps) for such things as potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities., • Ensure strict confidentiality is maintained for both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank P&Ps., • Contribute to testing and updating of contingency planning to support the business and maintain continuity of critical processes throughout a contingency event., • Contribute to ensuring all procedures/ standards of team(s) are documented and regularly reviewed and updated as needed in accordance with market best practice guidelines and industry regulations. C. Business Performance Management • Identify opportunities to improve the operational effectiveness of assigned day-to-day FICC Trade Support activities., • Deliver exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support., • Develop excellent working relationships with Capital Markets Trading Products desks, Product Operations and other stakeholder groups ensuring we have a global view across the business., • Align individual performance goals to the team., • Demonstrate behaviors that are consistent with “Being BMO”. D. Knowledge and Skills • 5+ years of business related experience in the financial services industry, • University Degree/College Diploma in related discipline, • Strong knowledge and understanding of a range of Financial Products including: Interest Rate Derivatives, US Treasuries, Futures, etc., • Knowledge of Financial Markets and Regulatory oversight bodies, • Strong written and oral communication skills, • Ability to work under tight deadlines independently or in a team-based environment, • Strong investigation and problem solving skills and attention to details, • Demonstrates analytical thinking and sound judgement when making decisions, • Good organizational skills, highly motivated and adaptable to a changing business environment, • Good understanding of business unit’s risk and regulatory requirements, • Good understanding of internal business partner’s business, services and organization, • Knowledge of departmental systems and applications supporting a range of Financial Products, • Advanced Microsoft Office skills particularly in Excel Salary: $63,300.00 - $117,200.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ___ About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at ___ BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ___ and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 01/16/2026 Address: 151 W 42nd Street Job Family Group: Customer Shared Services We’re looking for an experienced trade support professional to join our Securitized Products Trade Desk Support team. Experience with Securitized Products preferred. Securitized Products include ABS, CLO, CMO, CMBS, Project Loans, RMBS, SBA Loans, TBAs, as well as hedges including Futures, Swaps, Options, etc. Prior experience with Bloomberg TOMS & ICI Impact preferrable. This role will help support the trading of Securitized Products and their hedges from post-execution through settlement, which would entail trade booking, reconciliations, reporting, and issue-resolution. We’re looking for a motivated self-starter with analytical and problem-solving skills • Provides advice and guidance to assigned business/group on implementation of solutions., • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs., • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders., • Helps determine business priorities and best sequence for execution of business/group strategy., • Communicates with internal business partners and external customers to respond to standard and non-standard inquiries., • Monitors and tracks performance, and addresses any issues, • Breaks down strategic problems, and analyses data and information to provide insights and recommendation., • Gathers and formats data into regular and ad-hoc reports, and dashboards., • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives., • Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels., • Provides input into the planning and implementation of operational programs., • May assist with activities such as coordination and scheduling of work, resource forecasting, work flow and activities of the team, including assigning work, periodically reviewing output, providing input to employee performance reviews, quality control, training, team coaching and guidance, operations research and problem resolution., • Fulfills routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/requests, and/or audit/reconciliation activities., • Analyzes and resolve complex issues efficiently and effectively in accordance with Bank and industry standards., • Acts as primary back-up to team members and as back-up to the manager., • Evaluates circumstances requiring exceptions and engages senior management for resolution where required., • Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager., • Identifies business needs, designs/develops tools and training programs; may include delivery. of training to audiences., • May acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions., • Provides input and analysis into the continuous improvement of business processes and procedures and participates in the planning, testing and implementation of projects and new/ revised products/services or processes as required., • Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met. Checks and reconciles information and documentation to ensure accuracy and completeness., • Analyzes data and information to provide insights and recommendations., • Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner. Deals with clients directly to resolve trade issues and/or escalates as required., • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives., • Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations., • Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes., • Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained., • Supports the development of tools and delivery of training focused on delivering business results., • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus., • Exercises judgment to identify, diagnose, and solve problems within given rules., • Works independently on a range of complex tasks, which may include unique situations., • Typically between 2- 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience., • Bloomberg experience an asset, • MBS experience an asset, • CMO experience an asset, • Knowledge and experience using relevant systems and technology – In-depth., • Knowledge and understanding of the business unit’s key products and services, processes and controls – In-depth., • Knowledge of the risk and regulatory requirements of the business – In-depth., • Prioritization skills – Good., • Customer service skills – In-depth., • PC skills (MS Word, Excel, PowerPoint) – In-depth., • Ability to multi-task in a fast-paced environment., • Technical proficiency gained through education and/or business experience., • Verbal & written communication skills - In-depth., • Collaboration & team skills - In-depth., • Analytical and problem solving skills - In-depth., • Influence skills - In-depth., • Data driven decision making - In-depth. Salary: $63,300.00 - $117,200.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ___ About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at ___ BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ___ and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Role Summary We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You’ll Do • Create a welcoming and polished experience for employees, clients, and guests., • Deliver responsive, high-touch customer service in person, by phone, and through digital channels., • Collaborate with teammates to share responsibilities and maintain seamless operations., • Partner with other departments to direct inquiries and resolve issues efficiently., • Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination., • Strong verbal and written communication skills., • A customer-first mindset, with the ability to handle requests thoughtfully and professionally., • High school diploma or equivalent required., • 3–5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support)., • Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Job Title : Customer Service Representative Location : New York, NY 10004 Duration : 2+ months contract (Possible extension ) Education : High school degree Shift Details : M-F schedule 9A-5P Job Description: • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends., • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support., • They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support., • The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.

UNI Diamonds is on a mission to revolutionize B2B diamond trading through smart, AI-driven tools. We help diamond professionals get access to an extensive inventory, learn about market changes and insights using data, and sell using augmented reality technology. Our North America team is growing, and we are looking to add on-site Account Managers to help boost our success with US-based diamond wholesalers and retailers. As an Account Manager, you will be measured on driving revenue from trading on our platform, along with your ability to bring pipeline and more subscriptions. You will also be involved in shaping our go-to-market strategy and laying the foundation for a robust sales team and client base. Core Responsibilities • Engage with our existing customer base to enhance trading on our platform, re-engage existing pipeline and discover growth opportunities from our book of business., • Penetrate new markets in the US - proactively and independently approaching through outbound prospecting (calls, emails, LinkedIn, etc.)., • Qualify inbound and outbound leads based on defined criteria., • Conduct discovery calls to understand customer needs and pain points., • Maintain a pipeline of leads and manage follow-ups in a CRM system., • Collaborate closely with the sales and marketing teams to align messaging and campaigns. Qualifications & Skills • 3+ years of experience in diamond and jewelry wholesale / retail sales positions., • GIA graduate is a plus., • Outgoing, has the drive and enthusiasm required to do the role with a can-do mindset., • A scrappy self-starter who can spot new opportunities unaided with a flexible, persistent, and assertive personality., • Ability to work in a fast-paced environment and handle rejection in an-old school market., • Excellent communication and interpersonal skills., • Strong organizational and time management skills, and familiarity with CRM tools and sales engagement platforms., • A team player, strong service driven approach., • Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience). What to expect: • Employment Type - full time employee based at NYC, • This position requires frequent travel domestically, and outside of the US from time to time, • Competitive base salary, with the right incentives (60K-85K annually), • Health, dental, vision and life insurance, 100% covered for the employee plus a very good cover for immediate family., • 401(k) and Paid PTO, • Meaningful, purpose-driven work, • A supportive and inclusive environment, • The ability to help us determine the future direction of the company, • Opportunity to join a high growth start up and a fast-paced international, diverse, and collaborative team of professionals.