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The Client Success Specialist is a pivotal role that is responsible for ensuring an exceptional after-sales service experience, upholding the unparalleled standards of luxury service that define Tiffany & Co. The Client Success Specialist will be the primary point of contact for complex client inquiries, particularly those related to repairs, adjustments, and will play a critical role in maintaining client satisfaction and loyalty. Key Responsibilities: • Client Relationship Management:Cultivate and maintain strong relationships with clients, providing personalized and proactive support. Understand individual client needs and preferences to deliver tailored solutions., • Issue Resolution & Escalation Management:Expertly manage escalated client concerns and delicate situations with grace and professionalism, particularly those involving unhappy clients and items undergoing repair. Transform potentially negative experiences into positive outcomes through effective communication, problem-solving, empathy and de-escalation tactics., • Client Expectation Management:Clearly communicate timelines, processes, and potential outcomes to clients, setting realistic expectations and ensuring transparency throughout the service journey., • The three core aspects that the Client Success Specialist is responsible for are creating both online and letter detailed estimates ensuring all technical information is accurate and all aspects of the clients request are met, taking client calls in a timely manner to maintain service level requirements and responding to client emails thoroughly, efficiently and timely to maintain service level requirements., • Product Knowledge & Development:Maintain an in-depth understanding of Tiffany & Co. products, materials, and services, including new developments and service offerings. Continuously update knowledge to accurately advise and assist clients., • Feedback Integration:Actively solicit and analyze client feedback to identify recurring issues, suggest improvements to service delivery, and contribute to the continuous enhancement of client experience., • Collaboration:Work collaboratively with cross-functional teams, including repair services, sales, and logistics, to ensure seamless communication and efficient resolution of client requests., • High school diploma or equivalent, • Minimum 2 years business experience with strong operational background, • Proven experience working within a luxury environment, demonstrating an understanding of discerning client expectations and service standards., • Exceptional written and verbal communication skills, with a proven ability to craft clear, concise, and professional business correspondence., • A strong passion for helping others succeed and a natural inclination towards empathetic problem-solving., • Demonstrated ability to manage client expectations effectively and navigate challenging client interactions with composure., • Strong analytical thinking skills, capable of dissecting complex issues and devising effective solutions., • Ability to adapt quickly to product developments and service enhancements., • Experience in client care, client service, or client success role within the jewelry or luxury retail sector., • Familiarity with repair processes and after-sales service in a luxury context., • Experience working in client facing technical, or luxury retail environment.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

On behalf of our client, Halozyme, Inizio Engage is seeking a highly motivated and talented professional to join their team. At Halozyme, we are reinventing the patient experience and building the future of drug delivery. We are passionate about the important work we do and constantly strive to do more. We embrace transformation and work hard to innovate for the future. We do this together, as One Team – we rise by lifting others up and believe in the power of working together for the collective win. That’s why we need you—to help us make a significant impact by taking on increasingly complex challenges, leaping beyond the status quo, advancing our mission and making our One Team culture thrive. Join us as an Associate Specialty Account Manager and you’ll be part of a culture that welcomes diversity, thinks differently to solve problems, works collaboratively as one team, and delivers meaningful innovations that impact people’s lives. How you will make an impact As an Associate Specialty Account Manager, you will support the execution of the approved brand strategy through an overlay or developmental assignment. You may partner with a (Sr.) Specialty Account Manager or Executive Business Manager in high-volume territories, or independently manage emerging markets and pilot opportunities. You will build foundational specialty knowledge across Urology, Endocrinology, and/or Primary Care while developing strong selling capabilities and delivering compliant, high-quality customer engagement. You will be responsible for driving demand through targeted account planning, effective clinical dialogue, and consistent execution, increasing the prescribing of Halozyme products and sustaining territory performance. In this role, you’ll have the opportunity to: • Deliver company-approved, compliant sales presentations to target prescribers and their office staff, • Utilize company-provided data and segmentation insights to plan and execute productive sales calls, • Educate physicians and nurses on Halozyme product labeling and patient self-injection techniques, • Coordinate and deliver lunch-and-learn programs and speaker programs, • Build and maintain an in-depth knowledge of managed health care plans, state and federal reimbursement policies, and prescription pull-through strategies, • Partner with accounts to ensure appropriate patient access and pull-through strategies, • Collaborate effectively with Commercial Home Office, Medical Affairs, and Key Opinion Leaders, • Exceed quarterly and annual sales goals, • Maintain compliance with all applicable laws, regulations, and company policies To succeed in this role, you’ll need: • Bachelor’s degree required, • Two or more years of pharmaceutical selling experience or related outside sales experience, • Knowledge of managed care and prescription pull-through tactics, • Strong negotiation and communication skills, • Ability to analyze data and apply insights into territory execution, • Demonstrated collaboration skills and change agility, • Ability to effectively manage a large, dynamic geographic territory, • Valid driver’s license and clean driving record, • Ability to travel as necessary or required, which may include overnight and/or weekend travel In return, we offer you: Full and comprehensive benefit program, including an Employee Stock Purchase Program and 401(k) matching Opportunities to grow in a culture that prioritizes learning, development and progression through in-house programs and tuition reimbursement A collaborative, innovative team that works as one to amplify your impact—on your career, the work you do and patients’ lives The most likely base pay range for this position is $79,000 – $110,000 per year. Several factors, such as experience, tenure, skills, and particular business needs, will determine an individual’s exact level of compensation. Base salary is only one element of employee compensation at Halozyme. Total compensation could include bonuses, sales incentives, and equity awards . Halozyme, Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Title: Account Manager Location: New York City Compensation: $80,000 - $90,000 (plus commission on sales and client growth) Working model: Hybrid (New York office + home working) About The Goat Agency Goat is part of GroupM, the world’s leading media investment company. Since 2015, we've been pioneers in influencer marketing, helping brands leverage the power of social to achieve real, measurable results. Today, we stand as the global leader in the space, delivering award-winning campaigns across 70+ countries. As part of our team, you'll collaborate with 500+ social natives worldwide, driving cutting-edge influencer campaigns for some of the most exciting brands. Whether it’s short-term activations or long-term ambassador programs, we treat influencer marketing as a full-funnel channel that drives awareness, engagement, and conversions. Our data-driven approach is built on insights from tracking over 100,000 influencers and campaign performance. We combine this with expert relationship management, social-first creative strategy, paid media, and advanced tracking, measurement, and optimisation to deliver results that matter. About the Opportunity We’re looking for an experienced client servicer to join our US team as an Account Manager to manage our current and forthcoming key clients. We’re looking for someone with the same commercial appetite as the agency, to contribute value from the offset by developing our accounts in the US. Commercial savvy, ability to persuade, and a focus on profitability are required. The successful candidate will be a compelling and strategic communicator who can work autonomously to drive successes with their clients. This person should also have strong expertise in digital marketing. Particular expertise in influencer and paid social media will be greatly preferred. What You’ll Do • Taking ownership of key accounts and driving consistent upsells and repeat business, • Steering clients towards the best commercial outcomes for both the client and the agency, • Managing day-to-day relationships of your clients in an organized and tactical fashion, • Responding to key client briefs, RFIs and RFPs, • Writing clear and impactful proposals and presenting them to prospects, • Ideation and creative input on our social strategies alongside the rest of the team, • Proactively seeking new business opportunities, • Leading on pitches to high-profile prospects and key clients, • Taking the US team through briefing meetings and brand guidelines, • Attending client and all-agency meetings, • Leading internal and external meetings This Role Is For You If You Have • 3+ years experience working in an agency or brand within client services (ideally in advertising/social/creative), • An excellent understanding of influencer marketing and social media, • Experience leading and developing teams, • Expert verbal and written communication skills Perks Of Joining The Herd • Regular social events and clubs., • $600 WorkWell benefit., • Top-of-the-line MacBook., • Hybrid working and flexible hours., • Medical, dental and vision coverage, plus 401k with company match., • 15 days PTO to start, with additional days for floating holidays, summer fridays, and sick days., • Real opportunities for growth