Customer Service Representative (CSR) - Kingbridge Cleaners & Tailors - New York

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Reporting to the Hotel Manager, the Night Hotel Manager’s primary function is to manage the nightly operations of the Hotel. He/she acts as the manager on duty to all Guests and personnel. Furthermore, he/she represents the Hotel Manager during his/her absence overnight. RESPONSIBILITIES: • Provide management cover and operational assistance during the night in the absence of Department Managers in order to ensure seamless delivery of quality service to the standard experienced during the day, • Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotels and Resorts grooming policy, and ensure compliance for all overnight colleagues, • Oversee hotel operations for all operational departments during the overnight, including Front Office, Royal Service, Housekeeping, In-Room-Dining, Culinary, Stewarding, Engineering and Security, • Responsible for the overnight cleaning and maintenance programs, and oversee 3rd party contractors and special projects in collaboration with the Director of Housekeeping, Director of Rooms, Director of Engineering, Director of Food and Beverage., • Perform the duties of the Night Manager two nights per week, and anytime required and carry out the Night Audit function including the provision of systems expertise as laid down by company requirements, • Ensure all internal controls are performed according to company requirements, • Handle walked guests, guest concerns and resolve any problems experienced by guests or visitors in the absence of the relevant managers, • Be fully conversant with all statutory fire, legal, bomb, health and safety procedures and to take control in the event of an emergency, • Follow previously determined “on the day” sales strategy in order to achieve maximum optimum rate, • Ensure the security of the hotel, its guests and visitors through regular checks and patrols throughout the night in conjunction with set procedures, • Act as a point of contact for all guests during their stay, • Recruit, train and develop Night Audit colleagues, • Manage staff schedules, wages, contracts and performance, • Effectively implement and deliver service standards in accordance to stipulated SOP’s, • Through delivery of service initiatives, complete guests satisfaction in front office, • Motivate and ensure colleagues of all departments are is fully updated, • Ensure all guests are treated courteously, • Complaints and problems are resolved and requests for special services are carried out, • Preparation of customer bills, • Use of all systems currently used by each section of front office, • Log all absenteeism and employee lateness, • Complete special projects in a timely manner as required by Director of Front Office, Division Heads, Hotel Manager and Managing Director, • At least 4 years prior Management experience in Front Office and/or Housekeeping, • Previous PMS experience and expert Opera skills required, • Computer literate in Microsoft Window applications required, • University/College degree in a related discipline an asset, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescriptionRed Clover is a New Jersey based outsourced strategic Human Resources firm managing the recruitment process on behalf of a client. Tarisio is the leading international venue for fine instruments and bows. Launched in 1999, Tarisio revolutionized the market by combining first-class expertise, the efficiency of online bidding, and a firm commitment to ethics and professionalism. Our goal is to make buying and selling instruments increasingly accessible for musicians, patrons, dealers and collectors. We have offices in New York, London and Berlin, and conduct seven auctions per year as well as year round private sales of high value items, selling more than 3,000 fine instruments and bows annually to a truly global market. The Client Liaison serves as a key point of contact for clients and visitors, providing professional, courteous, and timely support across front-of-house and administrative functions. This role supports daily reception operations, client communications, appointment coordination, and documentation management, helping ensure a smooth and welcoming experience for a global clientele. Working closely with sales, auction, operations, and workshop teams, the Client Liaison plays an important role in supporting client interactions, auction preparation, and office operations through accurate execution, clear communication, and consistent follow-through. Key Responsibilities • Serve as the first point of contact for clients, and customers managing calls, visitors, and inquiries with professionalism and warmth, • Oversee gallery preparation, viewing logistics, and scheduling for client appointments throughout auction cycles, • Support bidder registration, ensuring clients understand auction processes and requirements, • Manage documentation, including consignment agreements, W-9 collection, and private sale paperwork, • Maintain shared email inboxes, triaging inquiries and escalating as needed when appropriate, • Coordinate deliveries, mail processing, and administrative support for sales and operations teams, • Assist with payment processing, release memos, and front desk coverage during peak periods The ideal candidate is a warm, highly responsive, and meticulously detail-oriented professional with a natural talent for making clients feel comfortable and valued. This individual possesses the ability to gracefully manage and prioritize multiple complex responsibilities simultaneously while maintaining clear and concise communication. They thrive in a dynamic, fast-paced environment characterized by high levels of client interaction. Proactive, adaptable, and solution-focused, they build and maintain strong, lasting relationships with clients, customers, partners, and colleagues, based on trust, transparency, and accountability. Knowledge, Skills and Experience • 2+ years of experience in customer service, reception, or arts administration preferred, • Strong verbal and written communication skills, • Ability to manage varied administrative processes with accuracy and discretion, • Familiarity with Google Suite Workspace Tools, • Comfortable working in dynamic, client-facing environments, • Strong record keeping and reporting skills, • Ability to work independently and collaborative in a team environment, • Customer Focus - Building strong customer relationships and delivering customer-centric solutions, • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm, • Interpersonal Savvy - Relating openly and comfortably with diverse groups of people, • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organization goals, • Medical, Dental & Vision, • Basic Life, • AD&D, • Disability, • 401(K) Program

Company Description VLICH is a hospitality-driven organization committed to delivering exceptional experiences for guests. Focused on excellence and customer satisfaction, VLICH operates with a strong emphasis on hospitality management and innovation. With properties located in vibrant cities like Queens, NY, VLICH fosters a collaborative and professional environment dedicated to exceeding guests' expectations. Joining our team means becoming a part of a forward-thinking company that values quality, service, and growth. Role Description As a Hotel General Manager at VLICH, you will oversee the daily operations of our on-site property in Queens, NY. This full-time role involves managing the hotel team to deliver outstanding guest experiences, maintaining efficient operational processes, and ensuring high-quality services. Additional responsibilities include financial planning and budgeting, supervision of food and beverage operations, and aligning business strategies with organizational goals. The role requires exceptional leadership and a focus on providing excellent customer service while consistently improving the overall performance of the property. Qualifications • Strong experience in General Management and Business Management, including planning, organizing, and leading teams effectively., • Proven expertise in Customer Service with an ability to enhance guest satisfaction and address concerns promptly., • Knowledge of Budgeting and financial management, ensuring operational profitability and cost control., • Experience in Food & Beverage operations, including oversight of quality service and menu development., • Excellent communication, interpersonal, and leadership skills to foster staff engagement and solve challenges efficiently., • Familiarity with hospitality industry standards and regulations is preferred., • Bachelor’s degree in hospitality management, business administration, or a related field, or equivalent experience is required. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

Artisan Council is a boutique digital marketing agency empowering progressive brands in the constantly evolving social and digital landscape. Our team believes in the power of stans and fans and aims to build brand loyalty through community involvement and engagement. AC believes that having an informed community of diverse voices is the key to making an impact in today’s ever-changing world of social media and content. AC’s team members are passionate about diversity, community, content, culture, innovation, and trying things first! We’re looking for people who share our passion, for people who live and breathe beauty, have exceptional research, communication, and creative thinking skills, and take an empathetic approach to everything they do and enjoy helping others succeed. The Junior Account Manager plays a key role in supporting client relationships and ensuring the smooth execution of social media and influencer marketing campaigns. You will help manage day-to-day account operations, coordinate internal teams, and contribute to strategic planning and reporting. This role is ideal for someone highly organized, detail-oriented, and eager to grow into a strategic client partner while building strong foundations in account management. Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our mission is to create a happy, safe, considerate and inspiring work environment for all. What will you be responsible for? Client Management • Support Account Managers as a day-to-day point of contact for clients, helping to build strong, trusted relationships through proactive communication and follow-through., • Help prepare for and participate in weekly client status calls, campaign check-ins, and presentations., • Assist in translating client feedback into clear internal next steps across creative, influencer, paid, and strategy teams., • Ensure client needs, timelines, and deliverables are clearly communicated and tracked., • Help identify opportunities to enhance client programs and contribute ideas during planning and brainstorm sessions. Account Management • Help ensure all deliverables are accurate, complete, and delivered on time and within scope., • Track timelines, deliverables, and project status using tools such as Asana and shared project trackers., • Assist with budget tracking, expense management, and maintaining alignment with approved scopes of work., • Support the preparation of reports, campaign recaps, and performance summaries that highlight key insights and next steps., • Maintain organized documentation, including status reports, meeting notes, and client communications. Strategic Planning & Campaign Execution • Support Strategists and Account Managers in the development and execution of social media and influencer marketing campaigns., • Assist with research, including trend analysis, competitor audits, and platform best practices., • Help organize brainstorms and contribute ideas that align with client goals and brand voice., • Assist in developing client presentations, campaign decks, and reporting materials., • Support campaign execution to ensure programs are delivered efficiently and effectively. Internal Team Coordination • Help keep internal teams aligned on timelines, deliverables, and priorities., • Coordinate across cross-functional teams including strategists, designers, influencer specialists, paid media managers, and producers., • Assist with assigning tasks, tracking progress, and ensuring deadlines are met., • Maintain strong attention to detail across all aspects of campaign execution. Cross-Team Collaboration & Agency Contribution • Collaborate with Strategists, Account Managers, and Directors to share learnings and best practices., • Contribute to Artisan Council’s internal initiatives, including documenting campaign case studies and sharing results., • Support new business and growth initiatives as needed. What kind of skills should you have? Please note carefully. Applicants without this experience will not be considered. • 1–3 years of experience in account management, project management, social media, influencer marketing, or a client-facing role (agency experience preferred)., • Strong understanding of social media platforms including TikTok, Instagram, YouTube, and emerging channels., • Excellent organizational skills with strong attention to detail and ability to manage multiple projects simultaneously., • Strong communication skills—clear, professional, and collaborative across teams and clients., • Ability to prioritize tasks, manage timelines, and work in a fast-paced environment., • Strong analytical mindset with interest in interpreting performance data and campaign results., • Familiarity with social media analytics tools such as Sprout Social, Meta Insights, Google Analytics, or similar platforms is a plus., • Experience with project management tools such as Asana or similar systems is a plus., • Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office., • Interest in beauty, social media, influencer marketing, and digital culture., • Self-motivated, proactive, and eager to learn and grow within account management.

Job Title: Account Manager Location: New York City Compensation: $80,000 - $90,000 Working model: Hybrid (New York office + home working) About The Goat Agency Goat is part of GroupM, the world’s leading media investment company. Since 2015, we've been pioneers in influencer marketing, helping brands leverage the power of social to achieve real, measurable results. Today, we stand as the global leader in the space, delivering award-winning campaigns across 70+ countries. As part of our team, you'll collaborate with 500+ social natives worldwide, driving cutting-edge influencer campaigns for some of the most exciting brands. Whether it’s short-term activations or long-term ambassador programs, we treat influencer marketing as a full-funnel channel that drives awareness, engagement, and conversions. Our data-driven approach is built on insights from tracking over 100,000 influencers and campaign performance. We combine this with expert relationship management, social-first creative strategy, paid media, and advanced tracking, measurement, and optimisation to deliver results that matter. About the Opportunity We’re looking for an experienced client servicer to join our US team as an Account Manager to manage our current and forthcoming key clients. We’re looking for someone with the same commercial appetite as the agency, to contribute value from the offset by developing our accounts in the US. Commercial savvy, ability to persuade, and a focus on profitability are required. The successful candidate will be a compelling and strategic communicator who can work autonomously to drive successes with their clients. This person should also have strong expertise in digital marketing. Particular expertise in influencer and paid social media will be greatly preferred. What You’ll Do • Taking ownership of key accounts and driving consistent upsells and repeat business, • Steering clients towards the best commercial outcomes for both the client and the agency, • Managing day-to-day relationships of your clients in an organized and tactical fashion, • Responding to key client briefs, RFIs and RFPs, • Writing clear and impactful proposals and presenting them to prospects, • Ideation and creative input on our social strategies alongside the rest of the team, • Proactively seeking new business opportunities, • Leading on pitches to high-profile prospects and key clients, • Taking the US team through briefing meetings and brand guidelines, • Attending client and all-agency meetings, • Leading internal and external meetings This Role Is For You If You Have • 3+ years experience working in an agency or brand within client services (ideally in advertising/social/creative), • An excellent understanding of influencer marketing and social media, • Experience leading and developing teams, • Expert verbal and written communication skills Perks Of Joining The Herd • Regular social events and clubs., • $600 WorkWell benefit., • Top-of-the-line MacBook., • Hybrid working and flexible hours., • Medical, dental and vision coverage, plus 401k with company match., • 15 days PTO to start, with additional days for floating holidays, summer fridays, and sick days., • Real opportunities for growth

About the Company Food52 is a next-generation cooking and home company, named one of the World's Most Innovative Companies by Fast Company, with a monthly reach of more than 25 million people. Food52 challenges the models of traditional media and retailers, combining content, commerce, and community around the belief that the kitchen is the heart of the home and that food is the center of a well-lived life. Food52 inspires, informs, and supports its engaged community with recipes, videos, podcasts, events, and a curated selection of well designed, high-quality products. About the Role We’re currently seeking a full-time Account Manager to join our growing Brand Partnership Team in our New York office. This position will join an agile and fast-paced cross-departmental team tasked with driving performance and market results for our brand partners across display, video, social, newsletter, and events. Key Responsibilities: • Key participant in RFP brainstorms; work in tandem with Brand Strategy and Sales lead to craft strategic media plans and pitch decks in a timely and detail-oriented manner, • Supporting an end-to-end presale process, with strong project management skills, • Compiling all marketing materials for all RFPs under $75k, • Partner with Brand Strategy on GTM materials, seasonal pitch decks, and tentpole moment materials, • Consult with cross-functional teams to ensure all aspects of plans are strategically met and can be executed, • Gathering all materials for client meetings, internal meetings, proactive outreach and client requests, • Entering all media plans into agency templates and ensuring IOs are thoroughly checked and signed. Handling any IO revisions with legal/tech teams, • Work in tandem with the Sales team on client correspondence throughout the pre-sale process and help communicate feedback to internal stakeholders. This includes but is not limited to; media plan revisions, specs, production timelines, benchmarks, required assets, etc., • Partner with Sales lead and Brand Strategy to transition sold campaigns with extreme detail to the Client Services Manager to ensure that no sold element slip through the cracks, • Accompanying AE to client meetings, lunches, dinners and events to develop strong client relationships, • Pulling industry articles on a weekly basis and evangelizing most relevant to Sales Team, • Thoroughly understand and contribute to the development of ad product offerings, pricing and packaging, and maintaining profitable margins based on COGs Qualifications and Requirements: • Minimum of 3-4 years’ experience in account management, media planning, or similar digital role, • Experience at a media publisher is a plus, • Extremely detailed and organized, • Excellent written and verbal communication skills, • Flexible and can deal effectively with changes in priorities or ambiguity, • Comfortable with a fast-paced, always-on, start-up environment, • Bachelor’s degree required, • Understanding of digital brand advertising, and branded content Success Metrics The success of this role revolves around the following attributes: • Collaborative: You get things done cross-functionally and believe it’s about the team, not the individual, • Entrepreneurial: You have a passion for content-driven advertising and are obsessed with innovating within the complex media landscape, • High-Energy: You’re infectiously optimistic and resilient, particularly in moments of change, • Analytical: You are a critical thinker who loves to tell compelling stories through data and campaign analytics, • Client-First: You love working with and delivering for clients whether that be campaign optimizations, post campaign analytics, ad server quality and tag management., • Meticulous: You’re detailed and thoughtful in your approach, understanding the little things can help drive the success of programs Compensation The compensation for this role is $85,000 to $100,000. The range provided is based on what we reasonably expect to pay for this job as of the time of posting. The actual salary offered will be determined based on multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, geographical location, and other job-related factors permitted by law. EEO Statement Food52 is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.