Retail store•11-50 employees
Hiring on JOB TODAY since September, 2023
"The Compression Store: Your one-stop shop for compression garments! We retail high-quality compression stockings, sleeves, and more for everyday wear and medical needs. Plus, we proces
Chat with us
2 active jobs
We are seeking a friendly, knowledgeable, and patient Customer Service Representative/Fitter to join our team at our new Long Island location. As the first point of contact for our customers, you will provide exceptional customer service, assist with product selection, and expertly fit customers for compression garments. Responsibilities: - Greet customers, determine their needs, and provide personalized assistance - Measure and fit customers for compression garments, including stockings, sleeves, and gloves - Maintain a thorough knowledge of products, including features, benefits, and applications - Process sales transactions, handle returns and exchanges, and maintain accurate records - Collaborate with coworkers to maintain a clean, organized, and safe store environment - Develop and maintain relationships with customers, vendors, and healthcare professionals - Stay up-to-date on industry developments, new products, and technologies - Participate in ongoing training and education to enhance fitting skills and product knowledge Requirements: - 1-2 years of experience in customer-facing role, preferably in a medical supply or retail environment - Experience with fitting compression garments or similar products - Excellent communication, interpersonal, and customer service skills - Ability to work in a fast-paced environment and prioritize tasks effectively - Basic math skills and accuracy with handling cash and operating a point-of-sale system - High school diploma or equivalent required; associate's or bachelor's degree preferred - Availability to work flexible hours, including weekends and holidays Preferred Qualifications: - Knowledge of medical insurance coverage and billing procedures - Certification in compression garment fitting (e.g., CCF, CGF) or willingness to obtain - Experience with electronic medical records (EMRs) and inventory management systems If you are a motivated and customer-focused individual with experience in fitting compression garments, please submit your application, including your resume and cover letter.
We are seeking an experienced Store and Office Manager to oversee our new Long Island location. The ideal candidate will have excellent leadership, communication, and organizational skills, as well as knowledge of medical insurance coverage. The Store and Office Manager will be responsible for managing daily store and office operations, supervising staff, and ensuring exceptional customer service. Responsibilities: - Manage daily store and office operations, including opening and closing procedures - Supervise and train store and office staff to ensure excellent customer service and efficient operations - Maintain a clean, organized, and safe store environment - Process sales transactions, manage inventory, and maintain accurate records - Handle customer complaints and resolve issues in a professional manner - Implement visual merchandising and store displays to promote sales and brand awareness - Manage office administrative tasks, including answering phones, responding to emails, and managing files - Maintain compliance with company policies, procedures, and safety standards - Analyze sales data and make recommendations to increase sales and improve operations - Provide guidance on medical insurance coverage options to customers and staff - Verify patient insurance coverage and process claims accurately Requirements: - 3+ years of retail management experience, preferably in a medical supply or healthcare environment - Strong leadership, communication, and organizational skills - Ability to work in a fast-paced environment and prioritize tasks effectively - Excellent customer service and problem-solving skills - Basic math skills and accuracy with handling cash and operating a point-of-sale system - Knowledge of medical insurance coverage options, including Medicare, Medicaid, and private insurance plans - High school diploma or equivalent required; associate's or bachelor's degree preferred - Availability to work flexible hours, including weekends and holidays What We Offer: - Competitive salary and benefits package - Opportunities for career advancement and professional growth - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance If you are a motivated and experienced retail manager with knowledge of medical insurance coverage, please submit your application, including your resume and cover letter. Thank you!