Customer Service Representative (CSR)

Customer Service

17 March 202520 views

Job Overview
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance. Your ability to manage inquiries efficiently and maintain a positive attitude will be crucial in ensuring customer satisfaction. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service.

Duties
Respond promptly to customer inquiries via phone, email, or chat, ensuring clarity and professionalism.
Manage customer accounts, including data entry and calendar management for appointments.
Assist with administrative tasks such as proofreading documents and maintaining organized records.
Provide support related to dental or medical services, acting as a knowledgeable resource for clients.
Collaborate with team members to resolve issues and improve service processes.
Maintain accurate records of customer interactions and transactions in our computerized system.
Uphold company policies and procedures while delivering outstanding customer support.

Experience
Previous experience in a customer service role is preferred, particularly in dental or medical receptionist positions.
Strong time management skills with the ability to prioritize tasks effectively.
Proficient in data entry and administrative functions, demonstrating attention to detail.
Excellent organizational skills, capable of managing multiple tasks simultaneously.
Familiarity with calendar management tools and software is advantageous.
A positive attitude and strong communication skills are essential for success in this role.
Join us in providing exceptional service while developing your career in a supportive environment!

Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 20 – 50 per week

Benefits:
401(k) matching
Flexible schedule
Paid time off
Retirement plan
Schedule:
10 hour shift
4 hour shift
8 hour shift
Monday to Friday
Work Location: In person
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Monday to Friday (8-10 hours shift)
  • Salary
    $20 – $24 hourly
  • Starting time
    Immediate start!

pin icon149 Main Street, 10954, Nanuet

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Customer AssistantNanuet

Agriculture • 1-10 Employees

Hiring on JOB TODAY since March, 2025

At Weed Patrol, we’re not just about great lawns—we’re about great people. We’ve built a reputation as one of the fastest-growing lawn care companies in the area because we do things the right way: high-quality service, happy customers, and

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