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Front Desk Agent - Marco LaGuardia Hotel and Suites - New York

Customer Service

3 hours ago•86 views

••••

We are looking for a friendly, professional, and customer-focused Front Desk Agent to join our hotel team!
The ideal candidate has excellent communication skills, a positive attitude, and a passion for providing outstanding guest experiences.
Previous hotel front desk experience is NOT required! Customer service experience is preferred, and we are willing to train the right candidate.

Key Responsibilities

  • Greet and welcome guests with a friendly and professional attitude.
  • Assist guests with check-ins and check-outs.
  • Answer phone calls and respond to guest inquiries.
  • Handle reservations and guest requests.
  • Provide excellent customer service and resolve guest concerns.
  • Maintain a clean and organized front desk area.
  • Work closely with other hotel departments to ensure guest satisfaction.

Qualifications

  • Customer service experience preferred.
  • Hotel front desk experience is NOT required.
  • Strong communication and interpersonal skills.
  • Friendly, dependable, and professional attitude.
  • Basic computer skills.
  • Ability to multitask in a fast-paced environment.
  • Willingness to learn hotel systems and procedures.
  • Ability to work flexible shifts, including weekends and holidays.
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SANTINA W. avatar icon
SANTINA W. from Marco LaGuardia Hotel and Suites is interviewing people like you for this position tomorrow! Let them know you are interested!
  • Experience
    Required
  • Employment
    Full-time
  • Salary
    $17 – $21 hourly
  • Benefits
    Room Commission!
  • Starting time
    Immediate start!

pin icon137-07 Northern Boulevard, Flushing, Queens, 11354, New York

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Customer ServiceNew York

Lodging • 11-50 Employees

Hiring on JOB TODAY since October, 2026

Training provided. Friendly and supportive work environment. Opportunities for professional growth. Gain valuable experience in the hospitality industry.

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SANTINA W.Active 1 hour ago
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