Front Desk Assistant - Action Black TriBeCa - New York

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• infinity global concierge

  

  Front Desk Agent

  12 days ago

  $21–$26 hourly

  Full-time

  Manhattan, New York

  We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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• MSC

  

  Onsite Service Specialist I- Bronx, NY

  3 days ago

  New York

  BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19263 Employment Type :Full Time Job Category :Sales Work Location : Bronx, NY Location- Bronx, NY BRIEF POSITION SUMMARY: The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: • Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics., • Manages the MSC ControlPoint Solutions –which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization., • Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor., • Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events., • Collaborates with the account team to maximize customer satisfaction and future projects, • Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information., • Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available., • Communicates customer concerns to management to ensure effective and lasting problem resolution., • Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training., • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose., • A High School Diploma or the equivalent experience is required., • College degree preferred., • 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required., • Industry experience preferred., • Relevant Military experience a plus., • Metalworking knowledge and experience is a plus but not always required.SKILLS:, • Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required., • Excellent problem-solving skills are required., • Excellent customer service and sales skills are required., • Excellent oral and written communications skills are also required., • Working Industrial knowledge preferred., • (add sales competency verbiage)OTHER REQUIREMENTS:, • A valid driver's license and the ability to travel up to 10% of the time may be required., • Ability to lift items of up to 50 pounds required as needed., • A valid driver's license is required, • This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”). Compensation starting at $44870 - $70510 depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidates relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. #Sales PandoLogic. Keywords: Field Service Representative, Location: Bronx, NY - 10460

• Maxime's

  

  Reservationist

  2 months ago

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• VLICH

  

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  3 days ago

  New York

  Company Description VLICH is a hospitality-driven organization committed to delivering exceptional experiences for guests. Focused on excellence and customer satisfaction, VLICH operates with a strong emphasis on hospitality management and innovation. With properties located in vibrant cities like Queens, NY, VLICH fosters a collaborative and professional environment dedicated to exceeding guests' expectations. Joining our team means becoming a part of a forward-thinking company that values quality, service, and growth. Role Description As a Hotel General Manager at VLICH, you will oversee the daily operations of our on-site property in Queens, NY. This full-time role involves managing the hotel team to deliver outstanding guest experiences, maintaining efficient operational processes, and ensuring high-quality services. Additional responsibilities include financial planning and budgeting, supervision of food and beverage operations, and aligning business strategies with organizational goals. The role requires exceptional leadership and a focus on providing excellent customer service while consistently improving the overall performance of the property. Qualifications • Strong experience in General Management and Business Management, including planning, organizing, and leading teams effectively., • Proven expertise in Customer Service with an ability to enhance guest satisfaction and address concerns promptly., • Knowledge of Budgeting and financial management, ensuring operational profitability and cost control., • Experience in Food & Beverage operations, including oversight of quality service and menu development., • Excellent communication, interpersonal, and leadership skills to foster staff engagement and solve challenges efficiently., • Familiarity with hospitality industry standards and regulations is preferred., • Bachelor’s degree in hospitality management, business administration, or a related field, or equivalent experience is required. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

• GL1

  

  Remote Customer Service Representative $45 per hour

  1 month ago

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  Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

• SUPERHEROES

  

  Account Manager / Client Hero

  6 days ago

  New York

  Looking for a Client Hero at SUPERHEROES NYC SUPERHEROES is not your average advertising agency. Because the world doesn’t need another one. We’re a collective of creatives, creators, strategists, and cultural instigators working with next-gen brands and pioneers to make work that stops thumbs and starts conversations. From global drops to cultural sparks, we create ideas people want to talk and write about. Our artist collectives, JIMMY and Lois, inject fresh voices and new creative energy into everything we do. Our mission is simple: We save the world from boring advertising. We’re looking for a Client Hero with real superpowers. Someone who believes fiercely in human creativity and knows how to amplify it with technology. Someone who’ll stand on the barricades for great ideas, but knows how to build bridges too. A fun, can do and proactive personality, that manages our projects from briefing to launch as a true hero. You will have a leading role in ongoing communications with our clients, making sure our level of service and creative delivery is top-notch. Responsibilities • Manage a diverse range of projects and campaigns, including social content, digital campaigns, activations, online video, and AI-driven content., • Own and nurture client relationships by organizing and leading regular status meetings, ensuring projects are delivered on time, within budget, and to SuperHeroes’ global quality standards., • Oversee projects end-to-end, leading our team that includes strategy, content creation, design, development, and quality assurance., • Co-lead JIMMY, our collective of artists—managing relationships, fostering community, and enabling their success., • Support new business development, contributing to pitches and identifying growth opportunities. The superpowers you’ll need: • Proactive, positive, and a true team player: Clients and fellow heroes genuinely enjoy working with you., • Digitally fluent: A true digital native with 5–8 years of agency-side experience in account or production roles; comfortable navigating digital and AI-driven work., • Commercially intuitive: You combine a service-oriented mindset with a strong understanding of business objectives., • Organized and solution-oriented: Highly detail-oriented, with the ability to stay structured and adapt quickly in a fast-changing environment., • Experimentally driven: You have a natural curiosity and passion for innovation, always looking for ways to improve and push boundaries. Why you’ll love it here • You join a mission that matters: saving the world from boring advertising/ AI slop, • Named AdAge’s 2025 Small Agency of the Year 2025 and Campaign 2026 Agency of the year Runner Up, • Part of a global team of trailblazers, not traditionalists, • Healthy benefits plan with extra perks, • Competitive salary based on experience, • We foster an open and transparent agency culture and don’t ‘cage in’ people in their roles. We’re 60% office-based, which means 3 days of good fun in our Williamsburg, Brooklyn HQ. Interested? The role is open immediately. If you’re ready for a new adventure, and curious how you’d look in spandex, this might be your calling. SuperHeroes is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

• Casa Cipriani New York

  

  Reservations Agent

  5 days ago

  New York

  Reservation Agent Job Description: At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. Essential Functions and Responsibilities of the job include but are not limited to: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed., • Excellent organizational skills and attention to detail, • Ability to handle challenging situations and resolve customer complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences), • Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information., • Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy., • Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential., • Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example., • Perform Switchboard duties and direct calls as needed., • Participating in training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team., • Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed., • Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required., • Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction., • Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important., • Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential., • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial., • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary., • Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable., • Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential., • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected., • Refined verbal and written communication skills., • Minimum 2 years of progressive experience in a hotel or a related field requirement., • Ability to work overnight, weekends, and holidays., • Ability to stand or walk for long periods of time., • Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

• The Trump Group

  

  Client Relationship Manager

  22 days ago

  New York

  Job Title: Client Relationship Manager Location: Miami, FL The Trump Group is a leading investment and real estate development firm that owns and operates businesses and development projects across the United States and in many countries around the world. Our portfolio includes some of the world's most iconic businesses and properties in the following categories: logistics, luxury hotels & resorts, talent agencies, restaurants, and residential properties. Examples of a few of our ongoing development projects and portfolio businesses include: · World Logistics Center: A state-of-the-art logistics and distribution hub located in the Inland Empire in Southern California. When completed, the World Logistics Center will be the largest master-planned logistics center in the United States, spanning over 100 million square feet and is the first major net-zero GHG project of its kind. · The Estates at Acqualina: Luxury oceanfront residences located in Sunny Isles Beach (Miami), Florida. The Estates features expansive floor plans, unparalleled amenities, and breathtaking ocean views. · Acqualina Resort and Spa which has been named (Out of the tens of thousands of hotels in America): o #1 Best Hotel in the United States (by US News & World Report 2023 and 2024.) o #1 Best Resort in the United States (by US News & World Report for the 6th consecutive year and by Tripadvisor for the 7th consecutive year.) · Elite Model Management: A global leader in talent representation, shaping the faces and voices of fashion, beauty, and culture. With an unmatched legacy and forward-thinking vision, we discover, develop, and propel the next generation of talent. The success of these businesses can be attributed to the culture and happiness of our amazing employees and executives. We are committed to creating exceptional experiences for our team members in every situation, our customers in all businesses, our tenants, and all counterparties that we deal with. This person will work directly with one of our Co-Chairman/Owners. Responsibilities: · Maintain and continuously update a comprehensive database of key business connections and industry relationships. · Leverage understanding of existing connections to help make strategic decisions. · Schedule and conduct regular review sessions with the Co-Chairman/Owner to discuss relationship status and follow-up. · Proactively manage and nurture relationships with industry leaders, partners, and key stakeholders. · Coordinate and attend high-profile events, conferences, and networking functions. · Identify strategic event and conference opportunities for leadership participation and visibility. · Plan and oversee exclusive company-hosted events, ensuring flawless execution and impactful guest experiences. · Draft and prepare briefing materials, talking points, and post-event reports for senior leadership. Requirements: · 7+ years of experience in public relations, client relationship management, or executive-level support in a high-profile business environment such as investment banks, wealth managers, private equity, venture capital and top consulting firms. · Bachelor’s degree in Public Relations, Communications, Business, or a related field. · A thirst for knowledge and learning. · Poised, polished, and possessing an excellent professional demeanor, with the ability to work comfortably with a wide range of levels and management including professionals, politicians, and senior officials. · Willingness to work as needed while maintaining a flexible schedule. · The ideal candidate should be extremely well organized and detail-oriented. · Desire to work in a fast-paced fun environment is necessary, with the ability to multi-task, shift direction easily, and prioritize while remaining flexible, proactive, resourceful, and efficient. · A high level of professionalism and confidentiality is crucial in this role, as well as a commitment to superior service. · Must have a positive disposition and a “can-do” approach. Remuneration is commensurate with skills and experience. If you have a desire to work closely with enthusiastic and innovative people in a warm and inviting culture, on great projects, in a great location, and in a happy and fun atmosphere, we encourage you to apply. Our team members are anything but boring. Come help us continue to create exceptional assets, companies, and experiences for those whose lives we touch.