Inside Sales Representative - John Garfinkel - State Farm Insurance Agent - New York

Ventas y Marketing

hace 4 horas•27 vistas

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As an Inside Sales Representative, you’ll connect with prospective and existing customers by phone, learn what they need, and recommend relevant products or services. You’ll support each conversation with clear communication, accurate data entry, and dependable follow-through. This role brings together sales, customer service, and client services in a fast-paced, phone-focused environment.

Responsibilities

Make outbound calls and respond to customer inquiries with professional phone etiquette and strong phone communication.
Identify customer needs, explain suitable options, and support sales while providing helpful customer support.
Resolve routine concerns using customer service problem-solving skills; escalate issues when needed.
Record interactions, update customer information, and complete data entry with accurate typing and attention to detail.
Use Microsoft Office and other computer tools to organize work, communicate with clients, and handle transactions, including cash handling when required.

Qualifications

Strong English communication and writing skills; bilingual or multilingual abilities are welcome.
Customer service, call center experience, sales, or client communication experience is helpful.
Demonstrated communication, organizational, and customer service problem-solving skills.
Technical proficiency, computer skills, accurate typing, and familiarity with Microsoft Office.
Professional phone etiquette and a customer-focused approach to client services; ability to handle cash when required.

Pay: $45,000.00 - $75,500.00 per year

Work Location: In person