Medical Receptionist

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We are looking for a Front Desk Receptionist who preferred to be speaking Spanish to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Junior Sales Back Office Responsibilities: Order Processing: Handling sales orders, ensuring they are processed accurately and timely. Customer Support: Assisting the sales team with customer inquiries and issues. Data Management: Maintaining sales records, invoicing customers, generating reports and collecting payments. Coordination: Liaising between the sales team and other departments to ensure smooth operations. Perform month-end close activities based on the monthly close checklist including generating reports, analyzing data and account balances, preparing accrual and/or reclassifying entries. Assist the Accounting Team in the weekly report’s preparation and review. Identify, track, and resolve any reconciling items in an accurate and timely manner. Assist in the year-end financial statement audit by completing the assigned requests. Partner with the Accounting Manager and Sr. Manager to provide support for monthly and year-end financial statement disclosures. Importance of These Roles Efficiency: They ensure that the operational and administrative tasks are handled efficiently, allowing the front office to focus on customer-facing activities. Accuracy: By managing data and processes, they help maintain accuracy in operations, which is crucial for decision-making and customer satisfaction. Support: These roles provide essential support to the sales and operations teams, enabling them to perform their duties more effectively Requirements: Strong critical thinking and problem-solving skills Ability to work independently as well as with a team Strong attention to detail to ensure accuracy Excellent verbal, written, and interpersonal communication skills. Ability to thrive in high volume environment and multi-task Specific experience working in a corporate environment. Italian speaker is a plus.

Strong communication skills , a friendly welcoming demeanor, excellent organization abilities, work on social media and attention to detail.

Answer phones, make appointments, verify insurance, create office invoices