Office Manager - Sheradon Enterprises & Associates Inc

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• Health Plus Management

  

  Patient Care Coordinator

  4 days ago

  $20 hourly

  Full-time

  Kingsbridge, The Bronx

  Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: Responsibilities • Provide outstanding customer service to every patient, • Coordinate patient visits to ensure proper progress of treatment plans, • Educate our patients on treatment plans, practice policies, financial responsibility, etc., • Schedule the treatment plan of the physicians with the patient, • Track referrals and treatment plans with patient, • Assist patients to set goals and identify the problem(s) when patients are not meeting their goals, • Assist patients with completion of paperwork when necessary, • Respond to patient inquires in a compassionate and timely manner, • Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate), • Ensure the compliance of treatment plans created by the physicians, • Responsible for maintaining confidentiality of personal information (HIPAA compliant), • Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting, • Provide advocacy, information, and referral services to patients, • Act as a back-up to other team members as needed, • Other duties as assigned Knowledge and Experience • 1+ years of relevant medical experience, preferred, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred, • Knowledge of EMR system(s), • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Relaying a sense of compassion to our patients, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset and a willingness to 'get your hands dirty', • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: Full-Time Pay: $20/hour

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• Riverdale Comprehensive Dentistry

  

  Dental Office Admin

  1 month ago

  $20–$30 hourly

  Part-time

  Spuyten Duyvil, The Bronx

  We are seeking a detail-oriented and organized individual to join our team as a Dental Office Admin. In this role, you will be responsible for day-to-day administrative tasks to ensure the smooth operation of the office. Key Responsibilities: • Manage patient appointments and scheduling to optimize dental team workflow., • Handle billing processes, insurance claims, and patient communications., • Maintain accurate records and ensure confidentiality in compliance with HIPAA regulations., • Assist with patient inquiries and provide support as needed. Qualifications: • Strong communication and interpersonal skills., • Proficiency with office management software and systems., • Ability to multitask and prioritize effectively in a busy environment., • Previous experience in a dental or medical administrative role is a plus. Why Join Us? Be part of a small, dedicated team in a supportive and patient-focused environment. You will have the opportunity to develop your skills and contribute to providing excellent dental care.

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• QuickChek

  

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  2 months ago

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• One Medical

  

  Per Diem - Float Medical Receptionist

  23 hours ago

  ENGLEWOOD

  About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Per Diem Float Medical Receptionist, internally known as a Flex Member Support Specialist (Casual), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. Our Flex Member Support Specialists (Casual) support multiple offices in a MSA. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work What you’ll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong written and verbal communication skills, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges This is a Casual role, working 0-23 hours per week, based in-person with our team and patients at offices in Englewood, CO and Littleton, CO. Our Flex Member Support Specialists (Casual) lend support to multiple One Medical locations in a MSA. Office location and schedules are subject to change. Please note that, except where required by law, employees working under 24 hours per week are not eligible for paid holidays, sabbatical, health and disability benefits, or 401k. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the ___ and ___ for additional information.

• HCA Healthcare

  

  Registered Nurse (RN) - Hiring Now!

  3 days ago

  Englewood

  Description Hourly Wage Estimate: $36.50 - $55.25 / hour Learn more about the ___ for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. Up to $25,000 SIGN-ON BONUS available for experienced OR RNs! Plus $5,000 Relocation for out of state candidates Introduction Do you have the career opportunities as a Registered Nurse Operating Room you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA HealthONE which is a part of the nation’s leading provider of healthcare services, HCA Healthcare. Do you want to work where you have a voice? Nurses are at the forefront of our commitment to the care and improvement of human life. At HCA Healthcare, there are many ways for nurses to have a voice through professional practice councils, advisory councils, vital voices surveys, and units of distinction. We learn from our multi-generational nursing family. Now Hiring: OR Nurses Across the HealthONE Network! We are actively recruiting Operating Room Nurses for all 8 of our premier locations: • HCA HealthONE Swedish, • HCA HealthONE Sky Ridge, • HCA HealthONE Presbyterian St. Luke's, • HCA HealthONE Rocky Mountain Children's, • HCA HealthONE Rose, • HCA HealthONE Aurora, • HCA HealthONE Centennial Job Summary and Qualifications Position Details: • Self/preferential scheduling posted four weeks in advance for you to have predictability in your schedule, • Culture of mutual respect and collaboration among all surgical staff, • Continuous investment in equipment including surgical instruments, devices and patient positioning for you to do your best work with patient safety and workflow efficiency in the Operating Room, • Rounding with unit leaders, including charge nurses, to ensure your voice is heard on suggestions for patient care and surgical workflow improvement, • Evaluate patients prior to surgery, • Provide patient and family education surrounding the procedure and peri-operative process, • Assume responsibility for patient preparation, including intravenous therapy, preoperative medications, and surgical site verification, • Participate in surgical site verification, including briefing, time out, debriefing, and universal protocols, according to hospital policy, • Recognize and respond to patient emergencies, • Deliver high-quality, patient-centered care while managing evidence-based practices and continuous improvement initiatives, • Be an integral member of a dynamic interdisciplinary team – consisting of the provider(s), surgeons, surgical technologists and more, • Consistently apply the nursing process, critical thinking skills, scientific judgment, technical skills and leadership to independently deliver safe nursing care to patients, • Assess patient condition, monitor throughout your shift, and document changes in patient condition along with the care provided thoroughly, • Current licensure in the State of Colorado as a Registered Nurse, or current active multi-state Registered Nurse license., • Basic Life Support certification through the American Heart Association or American Red Cross., • Graduate from an accredited school of nursing. BSN preferred., • One(1) year minimum experience in the perioperative(OR) setting is required., • ACLS and PALS certification within 6 months of hire. HCA HealthONE, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Note: Eligibility for benefits may vary by location. "Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing." Sammie Mosier, DHA, MA, BSN, NE-BC Senior Vice President and Chief Nursing Executive, HCA Healthcare HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. If this opportunity is your next step in your career path, we encourage you to apply for our RN Operating Room Residency opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• HCA Healthcare

  

  Registered Nurse Operating Room

  3 days ago

  Englewood

  Description Hourly Wage Estimate: $36.50 - $55.25 / hour Learn more about the ___ for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. Up to $25,000 SIGN-ON BONUS available for experienced OR RNs! Plus $5,000 Relocation for out of state candidates Introduction Do you have the career opportunities as a Registered Nurse Operating Room you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join HCA HealthONE which is a part of the nation’s leading provider of healthcare services, HCA Healthcare. Do you want to work where you have a voice? Nurses are at the forefront of our commitment to the care and improvement of human life. At HCA Healthcare, there are many ways for nurses to have a voice through professional practice councils, advisory councils, vital voices surveys, and units of distinction. We learn from our multi-generational nursing family. Now Hiring: OR Nurses Across the HealthONE Network! We are actively recruiting Operating Room Nurses for all 8 of our premier locations: • HCA HealthONE Swedish, • HCA HealthONE Sky Ridge, • HCA HealthONE Presbyterian St. Luke's, • HCA HealthONE Rocky Mountain Children's, • HCA HealthONE Rose, • HCA HealthONE Aurora, • HCA HealthONE Centennial Job Summary and Qualifications Position Details: • Self/preferential scheduling posted four weeks in advance for you to have predictability in your schedule, • Culture of mutual respect and collaboration among all surgical staff, • Continuous investment in equipment including surgical instruments, devices and patient positioning for you to do your best work with patient safety and workflow efficiency in the Operating Room, • Rounding with unit leaders, including charge nurses, to ensure your voice is heard on suggestions for patient care and surgical workflow improvement, • Evaluate patients prior to surgery, • Provide patient and family education surrounding the procedure and peri-operative process, • Assume responsibility for patient preparation, including intravenous therapy, preoperative medications, and surgical site verification, • Participate in surgical site verification, including briefing, time out, debriefing, and universal protocols, according to hospital policy, • Recognize and respond to patient emergencies, • Deliver high-quality, patient-centered care while managing evidence-based practices and continuous improvement initiatives, • Be an integral member of a dynamic interdisciplinary team – consisting of the provider(s), surgeons, surgical technologists and more, • Consistently apply the nursing process, critical thinking skills, scientific judgment, technical skills and leadership to independently deliver safe nursing care to patients, • Assess patient condition, monitor throughout your shift, and document changes in patient condition along with the care provided thoroughly, • Current licensure in the State of Colorado as a Registered Nurse, or current active multi-state Registered Nurse license., • Basic Life Support certification through the American Heart Association or American Red Cross., • Graduate from an accredited school of nursing. BSN preferred., • One(1) year minimum experience in the perioperative(OR) setting is required., • ACLS and PALS certification within 6 months of hire. HCA HealthONE, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Note: Eligibility for benefits may vary by location. "Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing." Sammie Mosier, DHA, MA, BSN, NE-BC Senior Vice President and Chief Nursing Executive, HCA Healthcare HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. If this opportunity is your next step in your career path, we encourage you to apply for our RN Operating Room Residency opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• TEKsystems

  

  Front Desk/Customer Service Representative

  5 days ago

  Englewood

  Job Description ✨ Front Desk/Customer Service Representative – Onsite, Lone Tree, CO We are looking for an energetic, customer‑focused professional to join our team in our Lone Tree, Colorado office. If you love helping people, thrive in a fast-paced environment, and take pride in providing exceptional service, this role could be your next great opportunity. 🌟 What You’ll Do As a Customer Service Representative, you’ll play a key role in ensuring our members receive timely, accurate, and compassionate support. You will: Customer Support & Billing Excellence • Deliver superior customer service while independently handling premium billing functions., • Receive inbound calls from members and provide accurate answers about billing, payments, and account status., • Resolve customer issues on the first call whenever possible—or ensure timely follow-up when additional research is needed., • Educate members about billing options and help them enroll in online payment tools.Administrative & Front Office Support, • Greet occasional visitors at the front desk and assist with office needs such as ordering supplies., • Navigate multiple complex computer systems with confidence., • Maintain strict confidentiality of sensitive member information.Quality & Compliance, • Follow department quality standards for call handling, availability, response time, and accuracy., • Stay up to date on current billing policies and procedures., • Demonstrate strong attention to detail by passing quality audits. Most days, you’ll be on the phone supporting members with payment questions and billing needs. You’ll sit at the front desk—not a high-traffic area—and occasionally welcome guests or help coordinate light office tasks. If you enjoy variety and being the go-to problem solver, you’ll fit right in. 🧩 What You Bring • High School Diploma or GED, • At least 1 year of customer service experience (healthcare not required—tellers and baristas do great here!), • Strong communication skills and a professional phone presence, • Intermediate computer proficiency, including navigating multiple systems, browsers, spreadsheets, and Word, • Reliable basic math skills, • High attention to detail and strong organizational skills, • Ability to handle pressure with a calm, motivated attitude, • Location: Lone Tree, CO, • Schedule: Fully on-site #westpriority26 Job Type & Location This is a Contract to Hire position based out of Lone Tree, CO. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lone Tree,CO. Application Deadline This position is anticipated to close on Feb 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• HWI Gear, Inc.

  

  Office Assistant & Customer Service Representative

  5 days ago

  Englewood

  Job Description We are seeking an Office Assistant & Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Order entry and fulfillment tracking Qualifications: • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills, • Basic knowledge and experience with the Microsoft Office Suite and QuickBooks