Partner - deliverLA - New York

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY The Business Partner will collaborate closely with the Finance Director to ensure alignment of the company's global strategy with regional business units in US and translate the global strategy into actionable plans for the respective region by building strong relationships with regional business unit leaders, becoming a trusted advisor and strategic partner. We are growing quickly and have a fun and energetic in office culture. This role will be in person 5 days a week. It is based in New York and operates out of our office in Soho. KEY RESPONSIBILITIES • Establish and lead regular US Business Reviews to track performance and drive accountability, • Partner closely with the Finance Director to develop budgets, provide ongoing follow-up, and support decision-making, • Own updates to regional seasonality assumptions through the start-of-month process, • Provide clear financial insight and guidance to business leaders to enable informed, data-driven decisions, • Lead the development and follow-up of business cases in partnership with the Finance Director, • Analyze financial and operational data to identify trends, risks, and opportunities, • Oversee and support operational budgeting, forecasting, and financial planning to ensure alignment with company objectives, • Connect operational budgeting and forecasting with FP&A processes and external financial reporting, • Develop and maintain financial models, tools, and frameworks to enhance business decision-making, • Drive continuous improvement initiatives to optimize performance and mitigate financial risk, • Collaborate cross-functionally with Accounting, Supply Chain, IT, Legal, and People teams to achieve business goals, • Conduct US competitor and peer analysis, including pricing benchmarks, • Drive, monitor, and optimize key performance indicators (KPIs), • Deliver ad hoc financial analysis and insights to support strategic initiatives KEY REQUIREMENTS • 2–5 years of experience in FP&A, financial analysis, or business partnering, ideally supporting Operations, • Hands-on experience with budgeting, forecasting, and variance analysis, • Working knowledge of headcount, labor cost, and expense modeling, • Strong analytical skills with the ability to turn data into clear, practical insights, • Proficiency in Excel or Google Sheets; comfort working with financial systems and reports, • Basic understanding of KPIs, unit economics, and performance tracking, • Ability to partner with non-finance stakeholders and communicate financial concepts clearly, • Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment, • Collaborative mindset and willingness to learn in a cross-functional setting, • Pay Transparency: Starting at $110,000 THE BENEFITS We offer a benefits package that includes: • 401k, • Medical, dental & vision insurance, • Paid parental leave as well as vacation, • Get your daily Joe fix for less — our Employee Meal Program gives employees exclusive discounts on all Joe & The Juice products, • Our monthly social calendar is packed with great activities such as running club, Friday Lunch. Friday bars Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The People Operations Partner is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag