Personal Assistant (PA) - PatientIQ

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• Holiday Inn Express & Suites Lockport

  

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  Job Description Night Auditor Reports to: Operations Manager Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS • Competitive compensation package, • Full benefits package, including 401K with matching and paid time off, • Growth company focused on expansion through strategic acquisition and development, • Hotel discounts at locations worldwide JOB DESCRIPTION The purpose of the Night Auditor at Holiday Inn Express & Suites Lockport is to be responsible for overseeing nightly hotel operations, you will ensure accurate guest billing, maintain financial records, and provide exceptional service during late-night hours. Serves as a Manager on Duty during the hours of 11pm to 7am. Ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES • Check guests in/out, process payments, and handle AYS duties., • Reconcile guest service agent paperwork and credit card transactions., • Post room charges, distribute folios, and reconcile gift shop and banquet paperwork., • Run daily close-out reports, process night audit, and maintain the front desk log book., • Handle guest mail, messages, and faxes, ensuring timely delivery., • Must be able to stand for extended periods, walk, bend, and crouch., • Ability to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed., • Flexible schedule with rotating shifts, including weekends, nights, and potential overtime. QUALIFICATIONS • Minimum one year of hotel front desk or accounting experience preferred., • Strong communication skills and ability to perform basic math calculations., • Ability to analyze data and make decisions regarding guest check-in/out processes.