Position Overview:
We are seeking a dynamic and experienced General Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, driven by excellence, and skilled at managing teams, optimizing performance, and ensuring an outstanding guest experience.
Key Responsibilities:
🔹 Operations Management
Oversee all front-of-house and back-of-house operations.
Ensure smooth service during all shifts and maintain high standards of cleanliness, safety, and presentation.
Manage inventory, food and beverage ordering, and vendor relationships.
🔹 Team Leadership
Hire, train, supervise, and motivate restaurant staff.
Foster a positive team environment and maintain high employee morale.
Conduct regular performance evaluations and provide coaching.
🔹 Guest Experience
Maintain a strong presence on the floor to interact with guests and resolve any issues promptly.
Implement service standards to ensure an exceptional dining experience.
Respond to guest reviews and feedback professionally and constructively.
🔹 Financial Management
Monitor daily sales, labor costs, and overall profitability.
Create and manage budgets, sales forecasts, and weekly/monthly reporting.
Identify opportunities to reduce costs without compromising quality or service.
🔹 Compliance & Standards
Ensure compliance with health, safety, and labor regulations.
Maintain proper licensing and permits (e.g., food handling, liquor).
Qualifications:
3–5+ years of management experience in a high-volume restaurant or hospitality environment.
Strong leadership and organizational skills.
Excellent communication and problem-solving abilities.
Proficient in POS systems, inventory software, and Microsoft Office/Google Suite.
Food Safety Manager Certification preferred.
Compensation & Benefits:
Competitive salary + performance-based bonuses
Paid time off
Health benefits (if applicable)
Staff meals & dining discounts
Opportunities for advancement
910 7th Avenue, Manhattan, 10019, New York
Travel agency, Restaurant • 11-50 Employees
Hiring on JOB TODAY since October, 2024
NYC Water Cruises offers luxury yacht charters and unforgettable events on New York Harbor. From weddings to corporate gatherings, we deliver stunning skyline views, world-class service, and customized experiences for any occasion.
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