Servicio al cliente - mendez bussines - New York

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• CFRA

  

  Account Manager

  hace 3 días

  New York

  Job DescriptionDescriptionThe Account Management team is responsible for the successful renewal and growth of CFRA’s existing clients. In addition to renewing the business in place, Account Managers should develop strong relationships with key contacts at each account, understand the goals and initiatives of each account, think strategically about ways in which CFRA can help each client achieve their goals by utilizing our products & services, and identify areas for potential account growth. Account Managers should work cooperatively with all departments at CFRA to ensure client expectations are exceeded and account goals are met. Key ResponsibilitiesTHE ROLE We are looking for an Account Manager to join our Account Management Team. The successful candidate will support the team servicing existing accounts through: • Account Strategy Development & Execution, • Relationship Development, • Revenue Retention & Growth, • Cross-Selling InitiativesTHE CANDIDATE This role would suit a qualified individual with 5+ years of account management or sales experience in the financial services industry in a client-facing position. Skills Knowledge and Expertise DESIRED SKILLS & CHARACTERISTICS • Collaborative work ethic, • Polished verbal and written communication skills, • Demonstrated commitment to customer service, • Facility with data analysis, • Proficiency with Excel required, • Familiarity with financial markets and investment research, • Experience with Salesforce highly valued EDUCATIONAL REQUIREMENTS, • Bachelor's degree - financial major preferred Benefits • 20 days of Vacation, • 8 Sick Days, • 1 paid volunteer day, • 10-11 Holidays a year, • Health, Dental, & Vision Insurance, • Company paid Life & Disability Insurance, • Competitive Pay, • Quarterly Bonus Pay, • 401K Match

• Safe Horizon, Inc.

  

  Client Services Specialist - Domestic Violence Shelter, Lang (Part Time)

  hace 25 días

  New York

  Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary., • Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. This is a part-time position working 20 hours per week (2 10 hour shifts) If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $22.81 to $23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

• Safe Horizon, Inc.

  

  Client Services Specialist - Domestic Violence Shelter, Orchid

  hace 22 días

  New York

  Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary., • Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

• Nourish

  

  Strategic Account Manager

  hace 19 días

  New York

  Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role As a Strategic Account Manager (SAM), you'll be a founding member of a new sales motion shaping strategy and execution of how Nourish unlocks health system access for our growing field sales team. You'll own a territory end-to-end — building your target list from scratch, landing meetings with service line leaders (the physician and operator dyads who control referral access), and turning those relationships into durable referral channels for Nourish dietitians. This is a 0→1 role. We have strong evidence that in-system relationship-building dramatically amplifies the performance of our field team, and we're investing in a team to do help us execute at scale today. This person will report into our Chief of Staff, GTM. This role is full-time and open to NYC-based or remote candidates. ~50% travel is expected to be in-person with health system partners across your territory. Key Responsibilities: • Own territory strategy end-to-end – Build and maintain a target list of service line leaders across health systems in your territory. Prioritize where to focus, sequence your approach, and re-underwrite every few weeks as new intel comes in. You decide where the wedge is., • Open doors into complex health systems – Land meetings with service line leaders through a mix of cold outbound, in-person regional presence, and reference-based outreach. Work existing relationships, third-degree connections, and internal intel from Nourish's field team to break into accounts that have been closed to us., • Sell service line leaders on Nourish as a clinical partner – Run deep discovery on each system and service line: incentive structures, decision dynamics, and the problems leaders are actually trying to solve. Position Nourish's field team as a service line asset, diligence the minimum viable path to referrals, and challenge customers when they stall., • Own the service line leader relationship over time – Maintain trust long after launch. Counsel leaders on how to hit their own incentives, bring data and perspective to stalls, and be the consultative partner on how the relationship expands over time., • Operationalize access and own implementation – Serve as the cross-functional QB post-commitment. Define the rollout plan, clear system-specific blockers (EHR workflow, top-down comms, clinic manager alignment), and run down internal requirements with the right Nourish stakeholders. Hand off to the field team with full context on expectations and risks., • Build and iterate on the SAM playbook – Identify what's working in real time and feed it back into pitch materials, territory templates, and handoff protocols that every future SAM will use.We'd love to hear from you if:, • You have 6–12 years of experience, the majority in quota-carrying B2B sales in healthcare, with a minimum of 2 years selling into healthcare — extra points if you've sold into health systems or physician groups., • You're a top-quartile sales performer in a complex, multi-stakeholder healthcare environment and can speak fluently to P&L owners about the economics of a service line., • You have clear evidence of zero-to-one work in your current role: opened a new territory, landed a first logo in a new segment, or sold to more senior buyers than your JD asked for., • You have strong executive presence and are comfortable selling to VPs, service line leaders, and department heads — challenging customers when things stall, handling objections by reframing, and earning trust by being useful rather than easy., • You're a consultative seller who engages with the person across the table as a partner — bringing data, counseling leaders on their incentives, and owning relationships permanently rather than handing them off., • You're energized by 0→1 work and ambiguity, excited to build the playbook as you execute against it, and scrappy and operationally excellent enough to manage a full funnel of moving pieces on your own., • You're highly collaborative and cross-functional, working closely with field sales, operations, product, clinical, and Enterprise BD to make sure your wins translate into real referral volume downstream.More Information The Nourish Bar Our Values How We Work Comp Philosophy Benefits Please note that you must be legally authorized to work in the U.S. for this position.

• Genesys Works

  

  Corporate Account Manager

  hace 5 días

  New York

  Job Description Location: New York City (Hybrid) FLSA Status: Exempt Salary Range: $75,000–$80,000 About Genesys Works Genesys Works is a national leader in creating career pathways for high school students from historically underserved communities. Through skills training, meaningful internships, and access to professional networks, we equip young adults with the tools to achieve economic mobility and long-term career success. Founded in Houston in 2002, Genesys Works now operates across seven markets nationwide and continues to expand its impact. Since launching in 2019, Genesys Works NYC has rapidly grown to support more than 60 interns annually, with plans to significantly scale over the next several years to meet increasing employer demand for diverse, early-career talent. As we continue to grow, we are seeking a relationship-driven and results-oriented Corporate Partnerships Manager to help deepen employer partnerships, drive internship growth, and create exceptional experiences for both students and corporate partners. Position Overview The Corporate Account Manager serves as the primary relationship manager for a portfolio of corporate partners and plays a critical role in advancing Genesys Works in NYC’s growth strategy. Reporting to the Regional Director of Corporate Engagement, this role is responsible for strengthening existing partnerships, driving internship seat retention and expansion, and ensuring a high-quality experience for corporate stakeholders and student interns. This position combines strategic account management, stakeholder engagement, workforce partnership development, and operational execution. The ideal candidate is a proactive relationship builder who thrives in fast-paced environments, excels at managing multiple priorities, and is passionate about creating equitable career opportunities for young adults. Success in this role will be measured through partner retention, internship growth, stakeholder satisfaction, and effective cross-functional collaboration. Key Responsibilities Corporate Account Management • Manage and grow a portfolio of existing corporate partners through strategic relationship management and consistent engagement, • Maintain a target of 85% internship seat retention while identifying opportunities for account growth and expansion, • Cultivate strong relationships with executive sponsors, hiring managers, supervisors, and key decision-makers across partner organizations, • Serve as the primary point of contact for assigned corporate partners and ensure a best-in-class partner experience Partnership Growth & Strategy • Partner with the Regional Director and Executive Director to execute annual internship growth goals, • Identify opportunities to increase internship placements within existing accounts and across new business units, • Monitor workforce trends, hiring activity, and organizational changes across partner organizations to proactively identify risks and growth opportunities, • Generate and qualify new partnership leads in collaboration with the Director of Corporate Engagement Internship & Program Collaboration • Collaborate closely with Program Manager to support successful intern placements and overall partner satisfaction, • Provide strategic insights on partner culture, workplace expectations, and internship opportunities to support student success, • Support onboarding and training processes for corporate supervisors and interns, • Participate in regular account management meetings with Program Coordinators to align on partner needs and intern performance Operations & Account Administration • Lead account operations for assigned partners, including contracts, onboarding logistics, internship documentation, invoicing support, and related systems management, • Maintain accurate and timely partner, opportunity, and internship data within Salesforce CRM, • Coordinate with internal teams to ensure seamless communication and execution across all stages of the partnership lifecycle, • Support timely payment processing and account reconciliation activities as needed External Representation & Engagement • Represent Genesys Works NYC at networking events, community engagements, employer meetings, and industry events, • Support employer engagement initiatives through presentations, relationship cultivation, and strategic outreach, • Collaborate with the national marketing team to develop customized partner-facing materials and presentations Additional Responsibilities • Contribute to team-wide initiatives and organizational priorities as needed, • Perform other duties aligned with the goals and mission of Genesys Works NYC Qualifications • Passion for the mission, values, and long-term impact of Genesys Works, • Proven success in strategic account management, partnership growth, business development, or enterprise client management environments, • Demonstrated ability to grow and expand existing accounts through executive relationship management, consultative engagement, and opportunity identification, • Experience managing complex stakeholder relationships and influencing decision-makers across multiple levels of an organization, • Strong business acumen with the ability to identify growth opportunities, mitigate partnership risk, and drive retention strategies, • Track record of achieving or exceeding performance metrics related to account growth, retention, revenue generation, or partnership expansion, • Exceptional executive presence, communication, presentation, and negotiation skills, • Ability to develop and execute strategic account plans aligned with organizational growth objectives, • Highly organized and results-driven with the ability to manage multiple high-priority partnerships simultaneously in a fast-paced environment, • Strong proficiency with CRM systems and pipeline management tools; Salesforce experience strongly preferred, • Self-starter with a high degree of ownership, accountability, and strategic problem-solving capabilities, • Experience in workforce development, talent solutions, staffing, education partnerships, or mission-driven organizations is a plus, • Ability to represent Genesys Works externally through executive meetings, networking events, and strategic partnership engagement opportunities, • Flexibility to attend occasional evening or weekend events as needed to support partner engagement and organizational initiatives Work Environment • This is a highly relationship-driven, external-facing role that requires frequent in-person engagement across the New York City market. The Corporate Account Manager is expected to regularly attend face-to-face meetings with corporate partners, networking events, internship site visits, and stakeholder engagements throughout NYC and the surrounding metro area., • Due to the high volume of in-person partnership management responsibilities, candidates must reside within the New York City metropolitan area and be able to travel consistently throughout the region to support relationship cultivation, account growth, and partnership expansion efforts for Genesys Works. Compensation • In our quest to be a nonprofit employer of choice, we offer the following:, • Competitive compensation ($75,00 to $85,000) commensurate with experience and qualifications, • Medical, dental, and vision insurance, • Company-paid life and disability insurance, • Generous paid time off policy, (10) company paid holidays, and “Soft Close” between Christmas and New Year’s., • 403(b) retirement savings plan with company match, • Communications allowance, • Focus Fridays and flexible work arrangements Our Commitment to People Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.

• WITHIN

  

  Email Account Manager

  hace 4 días

  New York

  Job Description About the Role: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing, and we're looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company. Responsibilities include but are not limited to; • Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives, • Daily account management and optimization, • Implementing proprietary technology and best practices, • Responsible for driving, creating, managing, optimizing and reporting on campaigns, • Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives, • Interface and partnering with SBUs such as creative, client service and analytics, • Manage client calls and conduct client presentations Requirements • Bachelor's Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner), • A minimum of 2 years of Salesforce Marketing Cloud experience, • Experience with other ESP's (Braze, or Klavyio are preferred) required, • Experience with Google Analytics or Adobe Analytics required, • Experience and/or passion working with DTC brands, • General business acumen, • Strong project management and ability to lead, • Go-getter attitude with a desire to work in a fast-paced, exciting environment, • Team player, • Solution focused individual who thinks outside the box for clients, • Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups), • Ability to present data to clients in a meaningful way Our interview process includes, but is not limited to, the following: • Cognitive Aptitude and Typing Test We offer a competitive salary and benefits based on ability level, including: • Unlimited vacation policy, • Monthly Phone Stipend, • Comprehensive Medical, Dental, and Vision insurance options, • 401(K) plan with matching, • Dog friendly office, • Hybrid work opportunity, • Bonus Perk - Seamless allowance Total compensation based on education, experience, and skills level ($67,500-$208,921) • Level 1 - Possesses essential capabilities., • $67,500-$95,784, • Level 2 - Possesses developing capabilities., • $95,784 -$124,068, • Level 3 - Possesses notable capabilities., • $124,068 -$152,352, • Level 4 - Possesses strong capabilities., • $152,352 -$180,637, • Level 5 - Possesses advanced capabilities., • $180,637 -$208,921 About WITHIN WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. Check out some of our work! We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. Join Our Network! Stay connected with us and be the first to know about new opportunities, industry insights, and updates. Follow us on: • LinkedIn, • WhatsApp Community, • Instagram, • Tik Tok Locations • New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States, • Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia, • Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México AI-Assisted Screening NoticeAs part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions.If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at 315-533-2388.

• Fooda

  

  Strategic Account Manager

  hace 16 días

  New York

  Job DescriptionWho We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day. Position Overview The Strategic Account Manager is the dedicated leader responsible for the success of Fooda’s largest and most strategic client partnerships. This role owns the overall health, outcomes, and growth strategy across a portfolio of clients and locations, while partnering closely with onsite and operational teams to ensure consistent, high-quality execution. This is a highly visible, field-forward leadership role that blends client ownership, operational oversight, and data-driven decision-making. Strategic Account Managers are expected to maintain a regular onsite presence with their clients and teams, spending time in locations each week to build trust, understand operations firsthand, and proactively support success. Regional travel of approximately 25% is expected to support portfolio locations, client relationships, and team development. What You’ll Be Doing • Own the overall performance and outcomes of a portfolio of strategic client locations, partnering with onsite teams on execution., • Serve as the primary day-to-day client contact, ensuring proactive communication, issue resolution, and high satisfaction., • Maintain a regular onsite presence across your portfolio, using time in the field to build relationships, assess performance, and support teams., • Lead the planning and execution of Client Business Reviews, aligning internal teams and client stakeholders around performance, insights, and forward-looking strategy., • Analyze operational, financial, and usage data to identify trends, risks, and growth opportunities; translate insights into clear, actionable recommendations., • Identify and support upsell and expansion opportunities within existing client portfolios, working closely with Sales and Operations., • Collaborate cross-functionally with Sales, Restaurant Partnerships, Market Operations, and Finance to deliver a cohesive client experience., • Provide guidance and oversight to any dedicated onsite or program support resources aligned to your portfolio, ensuring clarity of roles and consistent standards., • Drive continuous improvement by identifying process gaps and opportunities to scale effectively., • Monitor account-level financial health (e.g., budget alignment, performance vs. plan, receivables) and escalate risks or opportunities as needed. Who You Are • You have 4–6 years of experience in strategic account management, client operations, or multi-location support — ideally in a service, hospitality, or tech-enabled environment., • You’re a proactive relationship builder who anticipates client needs and brings insight, not just updates., • You’re comfortable working in the field, spending time onsite with clients and teams and traveling regionally as needed., • You’re highly data-driven and use metrics, dashboards, and reporting to guide decisions and client conversations., • You’re organized and confident managing complexity across multiple locations, stakeholders, and priorities., • You’ve led or influenced teams before and know how to guide others through clear expectations and accountability., • You’re a strong communicator who can contribute confidently to executive-facing conversations and guide teams through change., • You collaborate naturally across functions and know how to move work forward through influence., • You’re comfortable in Excel and internal systems and use data to drive clarity and improvement.What We’ll Hook You Up With:, • Competitive base salary, bonus plan, and stock options, based on experience, • Comprehensive health, dental and vision plans, • 401k retirement plan with company match, • Paid maternity and parental leave benefits, • Flexible spending accounts, • Company-issued laptop, • Daily subsidized lunch program (ours!) Must be authorized to work in the United States on a full-time basis. No recruiters please.The salary range for this role is between $60,000- $85,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills. Powered by JazzHR MT1d8Ykina

• Third Bridge

  

  Associate, Account Management

  hace 23 días

  New York

  Job Description Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies. Why Join Us? Want to accelerate your career in a high-accountability, commercial role? If you're commercially driven, motivated by measurable impact, and ready to raise the bar, our Account Management Associate role at Third Bridge could be your next big move. This is not a passive support role—we're offering real responsibility from day one. You will manage and grow relationships with some of the most sophisticated Credit investors in the US market. As you own activation, engagement, and pipeline momentum, you'll gain unparalleled exposure to how Credit funds actually deploy capital and generate alpha. You'll Thrive if You • Are commercially driven and motivated by measurable outcomes in a fast-paced environment., • Have the confidence to lead client calls, ask probing commercial questions, and engage directly with Associates, VPs, and investment professionals., • Are naturally curious about credit markets, investment strategies, and how emerging tech and AI tools are reshaping investment research workflows., • Are resilient and persistent, energized by high standards and a demonstrated history of hitting performance targets., • Are highly organized, comfortable working with dashboards and CRM systems, and possess strong follow-through and personal accountability.What You'll Do You'll be at the forefront of our client relationships—proactively activating users, driving expert call engagement, and contributing directly to revenue growth within your assigned book of Credit & Public Equity clients. Day to day, you'll: • Own activation and engagement KPIs, executing structured outreach cadences to increase transcript usage and expert call volume., • Proactively uncover opportunities by identifying new expert call alignment to client mandates, and converting trial users into recurring, active users., • Cultivate robust client relationships through regular strategic meetings and ongoing touchpoints, including traveling quarterly for in-person client visits and business reviews., • Monitor account health metrics, keeping a close eye on activation, call activity, renewal risk, and revenue contribution., • Deliver strategic value by preparing targeted expert and transcript recommendations tied to client strategy and market developments., • Collaborate daily with Account Managers and Project Managers to execute account growth plans while maintaining disciplined CRM hygiene and activity reporting.What You'll Gain, • Commercial edge: Advanced relationship-building, account management, and strategic growth skills in a quota-bearing environment., • Client exposure: Direct engagement with leading minds in the US Credit and Public Equity markets., • Industry expertise: Deep understanding of credit investing, alpha generation, and how technology drives modern investment research., • Continuous growth: A $1,150 annual Personal Development Allowance to invest in your skills and career trajectory.What We're Looking For You have experience in a client-facing, quota-bearing, or commercially accountable role with a track record of hitting performance targets in a structured environment. You are an intellectually curious, highly organized, and strong verbal communicator who operates with urgency and is ready to step up and drive growth. Salary and Benefits • Total first-year compensation is expected to be $100,000 to $140,000 (based on average-high performance). This is inclusive of a base salary range of $75,000 to $80,000 plus an uncapped performance commission., • Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more., • Appreciate good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year., • Be part of our engaging culture with social events, professional development, and a dynamic, supportive team. Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.