Waiter / Waitress - Wicked Willy's - New York

JOB DESCRIPTION | FOOD RUNNER Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we're looking for passionate, upbeat Food Runners to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we'll provide the rest! Why You'll Love Working With Us • A culture that celebrates teamwork, diversity, and genuine hospitality, • Great earning potential and career growth opportunities, • Dining discounts for you (and your favorite people!), • Commuter benefits & health coverage options, • A place where your personality matters as much as your skills What You'll Do • We believe in Warm Latin Hospitality, welcome every guest like they're walking into your home, • Serve up the best part of the guest experience – the culinary experience, • Follow our Service Steps as outlined, • Double check each dish at Expo for accuracy, special requests, and timing, • Garnish and finish every plate before it leaves the kitchen, following our recipe specs, • Move with purpose and positivity, staying calm and focused even when the restaurant is buzzing, • Ensure food arrives promptly, presented by seat numbers, and at the right temperature, • Maintain all Health and Sanitation Standards, • Keep a "never walk past a napkin on the floor" mentality, • Act as the link between the dining room and the kitchen, communicating effectively, • Work with Chef and the kitchen to maintain a clean, organized, and fully stocked expo area so the kitchen runs efficiently through every rush, • Quickly clean and turnover tables to maintain dining room efficiency, • Handle glassware, silverware, and plateware with care, • Participate in pre-shifts, trainings, and team meetings — because we grow together, • Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications • Guest Service Experience - 1 Year preferred, • Ability to multi-task while staying organized, • Ability to stand on your feet through a shift, • High School Degree or GED required COMPETITIVE PAY Consistent with experience Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

JOB DESCRIPTION | SERVER Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we're looking for passionate, upbeat Servers to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we'll provide the rest! Why You'll Love Working With Us • A culture that celebrates teamwork, diversity, and genuine hospitality, • Great earning potential and career growth opportunities, • Dining discounts for you (and your favorite people!), • Commuter benefits & health coverage options, • A place where your personality matters as much as your skills What You'll Do • We believe in Warm Latin Hospitality, welcome every guest like they're walking into your home, • Know the menu inside and out — and make recommendations that wow, • Follow our Service Steps as outlined, • Maintain all Health and Sanitation Standards, • Keep a "never walk past a napkin on the floor" mentality, • Deliver food and drinks with energy, warmth, and attention to detail, • Anticipate guest needs and jump in before they even have to ask, • Communicate with the kitchen to make sure every dish shines, • Handle payments and follow all cash-handling procedures, • Keep your section clean, organized, and guest-ready, • Participate in pre-shifts, trainings, and team meetings — because we grow together, • Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications • Serving Experience: 1 year preferred, • Proficient technical skills ex. POS systems, • Familiar with industry's best practices, • Ability to multi-task, • Ability to stand on your feet through a shift, • High School Degree or GED required Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

JOB DESCRIPTION | SERVER Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we're looking for passionate, upbeat Servers to join our team with flexible availability! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we'll provide the rest! Why You'll Love Working With Us • A culture that celebrates teamwork, diversity, and genuine hospitality, • Great earning potential and career growth opportunities, • Dining discounts for you (and your favorite people!), • Commuter benefits & health coverage options, • A place where your personality matters as much as your skills What You'll Do • We believe in Warm Latin Hospitality, welcome every guest like they're walking into your home, • Know the menu inside and out — and make recommendations that wow, • Follow our Service Steps as outlined, • Maintain all Health and Sanitation Standards, • Keep a "never walk past a napkin on the floor" mentality, • Deliver food and drinks with energy, warmth, and attention to detail, • Anticipate guest needs and jump in before they even have to ask, • Communicate with the kitchen to make sure every dish shines, • Handle payments and follow all cash-handling procedures, • Keep your section clean, organized, and guest-ready, • Participate in pre-shifts, trainings, and team meetings — because we grow together, • Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications • Serving Experience: 1 year preferred, • Proficient technical skills ex. POS systems, • Familiar with industry's best practices, • Ability to multi-task, • Ability to stand on your feet through a shift, • High School Degree or GED required Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

We are seeking an energetic and dedicated Waiter to join our vibrant food service team! In this role, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert food and beverage knowledge, and a positive attitude. Your enthusiasm for hospitality will help create memorable dining moments for our guests, ensuring they feel welcomed, valued, and satisfied from the moment they arrive until their departure. Duties Greet guests warmly upon arrival and assist with seating arrangements to ensure a smooth flow of serviceTake accurate food and beverage orders using POS systems such as Clover POSProvide detailed menu description and upsell items to enhance guest experience and increase salesServe food and drinks efficiently while maintaining high standards of presentation and sanitationMonitor guest satisfaction throughout the meal, address any concerns promptly, and ensure a positive dining experienceClear tables, bussing dishes swiftly to maintain cleanliness and readiness for incoming guestsHandle cash transactions accurately, including cash handling and cashiering duties with basic math skillsUphold food safety standards by practicing proper food handling, sanitation, and hygiene protocols at all timesAssist with opening or closing duties such as setting up stations or cleaning work areas in compliance with sanitation regulationsCollaborate with team members including hosts/hostesses and kitchen staff to deliver seamless service in a fast-paced environmentSkills Proven experience in food service or restaurant environments, preferably within fine dining or nightlife settings such as nightclubs or upscale restaurantsStrong knowledge of POS systems including Clover POSExcellent customer service skills with a friendly, approachable demeanor that fosters guest relationsAbility to manage time effectively during busy shifts while multitasking between serving, bussing, and assisting guestsDemonstrated upselling abilities to promote menu items confidently and increase sales revenueCulinary or kitchen experience is a plus for understanding food preparation and presentation standardsFamiliarity with food safety regulations, sanitation procedures, and proper food handling techniquesExperience in hospitality roles such as serving or host/hostess positions that emphasize guest services and guest relationsJoin us to be part of a dynamic team where your enthusiasm makes every guest’s visit extraordinary! Job Type: Full-time Pay: $23.55 - $28.36 per hour Work Location: In person

We are hiring an experienced and friendly team member to join our hot pot restaurant located in Midtown Manhattan. This position is ideal for someone with strong English communication skills who enjoys guest interaction and providing high-quality service. Due to the nature of hot pot dining, clear communication, enthusiasm, and a warm personality are essential. This role offers excellent tip potential. Responsibilities: • Deliver attentive and professional service to guests, • Communicate confidently in English with customers and team members, • Guide guests through the hot pot dining experience, • Work efficiently in a fast-paced restaurant environment, • Support daily front-of-house operations as needed Requirements: • Prior restaurant experience required (hot pot experience is a plus), • Strong English communication skills are a must, • Friendly, energetic, and people-oriented, • Authorized to work in the U.S. and able to be paid on payroll (legal tax reporting) What we offer: • High tip potential, • Prime Midtown Manhattan location with convenient transportation, • A young, positive, and supportive team, • No unnecessary stress or workplace drama — everyone works together, • Flexible pay schedule: bi-weekly or monthly, • Stable hours and long-term opportunity If you are motivated, professional, and enjoy working in a positive team environment while earning well, we would love to hear from you.

We are looking for servers with a strong work ethic, previous customer service experience, excellent time management skills and the knowledge of basic food safety. You must be able to work cooperatively and independently in high pressure situations. Job duties include greeting customers, tending tables, cleaning tables, assisting kitchen staff with plating and or prepping food when necessary, making drinks, handling hookah and cleaning facilities. Please be advised this job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.