Hard Rock International (USA), Inc.
CAFE STEWARD - FT
hace 17 días
Cincinnati
Job Description Overview The Steward is responsible for maintaining kitchen work areas and food & beverage equipment and utensils in clean and orderly condition. The Steward is a vital support to the cafe, in ensuring the supplies and tools are ready and available to serve the guests. #IndeedCincy Responsibilities • Scrape food from dirty dishes and wash them by hand or place them in racks or on conveyor to dishwashing machine., • Wash pots, pans, and trays., • Sweep and mop kitchen floors., • Wash worktables, walls, refrigerators, and meat blocks., • Segregate and remove trash and garbage and place it in designated containers., • Steam clean or hose out garbage cans., • Transfer supplies and equipment between storage and work areas., • Load or unload trucks picking up or delivering supplies and food., • Assist chefs with dish-up meals as needed, • Polish any silver or plate ware as needed., • Maintain established cleaning schedule of kitchen and storage areas so that they are presentable at all times., • Ensure all dirty linens are retrieved; sort linens for washing., • Remove all trash from the kitchen and place in dumpsters., • Participate in ‘deep clean’ and ‘preventive maintenance’ programs., • Maintain presence during peak traffic periods., • Communicate with other employees to ensure that Guest and employee requests and issues are addressed as needed., • Maintain proper control of keys and electronic key cards., • Report any hazards, damage, or needed repairs., • Maintain effective communication with all staff provide recognition to others., • Participate in meetings with staff to learn about incentive programs, new products and procedures, special events, etc., • Ensure a healthy and safe work environment for co-workers and Guests., • Resolve Guest complaints using Cafe procedures., • Create a positive environment in which all employees have the ability to maximize their potential., • Listen to comments, criticisms, and feedback from Guests, employees and managers to gain an understanding of strength and opportunity to improve personal/cafe performance., • Work as a team to ensure we exceed guest expectations., • Participate in Sound Check meetings on each shift., • Always smile and offer a warm greeting to all., • Present a professional image to employees, guests, and clients of the Cafe., • Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock Cafes unique., • Operate ethically to protect the image of Hard Rock., • Utilize programs designed to help Save the Planet., • Perform duties in accordance with company standards, policies, and guidelines, Federal and State Regulations. Qualifications Job Requirements include: MINIMUM • High school degree preferred and/or previous work experience in service for at least 1 year., • Ability to effectively deal with internal customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Perform numerical operations using basic counting, adding, subtracting, multiplying or dividing., • Formulate and apply appropriate course of action for routine or familiar situations. LANGUAGE SKILLS • Comprehend and use basic language, either written or spoken, to communicate information and ideas., • Ability to read and comprehend simple instructions, short correspondence and memos., • Multiple language abilities preferred, basic English required. SKILLS • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Excellent time management, organizational and follow-up skills. Has the ability to set priorities, organize time, demonstrate initiative and work independently. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of, • Ability to sit for extended periods of, • Ability to make repeating movements of the arms, hands, and, • Ability to express or exchange ideas verbally and perceive sound by, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10, • Ability to turn or twist body parts in a circular, • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy