Waiter / Waitress - Brooklyn Based Catering Hall

Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. Responsibilities: Preparation of Food • Prepare and cook a variety of authentic Spanish tapas in accordance with restaurant recipes., • Prepare ad cook food for banquets and meetings in accordance with hotel standards., • Chop, slice, marinate, and portion ingredients in accordance with daily prep lists., • Prepare mise en place for each station before service., • Use proper techniques for grilling, sautéing, frying, and braising according to hotel and restaurant standards., • Maintain high standards of food quality, freshness, and hygiene in accordance with hotel standards., • Follow standardized recipes and plating guidelines created by the Executive Chef in accordance with restaurant and hotel procedures., • Follow all food safety (NYC DOH) and hygiene regulations (HACCP standards)., • Maintain a clean and sanitized work environment before, during, and at the end of shift., • Clean workstations, equipment, and utensils throughout the shift and during closing, maintaining a “Clean as You Go” mentality., • Work efficiently and respectfully with other kitchen staff, Executive Chef, dishwashers, and FOH staff., • Understand the importance of presentation and timely service in a hotel environment., • Monitor stock levels and inform supervisor of low inventory or shortages., • Properly label and store all food products to minimize waste., • Follow hotel operational standards, safety regulations, and uniform codes., • Support room service and banquet operation following the Banquet Event Orders (BEO) when required., • Prepare and service food for the Employee Cafeteria, if applicable, as specified by the supervisor., • Know the location and operation of all fire extinguishing equipment., • Participate in ongoing culinary training and hotel-mandated safety courses., • Assist in training new BOH team members. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Culinary experience required., • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift, • Ability to withstand temperature variations both hot and cold., • Have thorough knowledge of menus and the preparation required, according to hotel standards., • Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking., • Knowledge of herbs and spices and proper use of each.

Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities: • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees., • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position., • Have a thorough knowledge of menus and current specials in applicable outlets., • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner., • Pre-bus all tables removing soiled dishes after each course., • Be familiar with the operation of the P.O.S system., • Perform cashiering functions by closing checks and preparing end of shift paperwork., • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist., • Ensure that tables and side stands are kept stocked, tidy and clean., • Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade)., • Breakdown trays of soiled dishes and linen in the dishroom according to established standards., • Answer the telephone according to standards., • Consistently upsell food, beverage and promotional items to guests., • Be familiar with fire extinguishers, locations and know how to use them., • Receive and deliver food and beverage orders and collect payment., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Flexible and long hours sometimes required., • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Maintain a friendly and warm demeanor at all times.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: M Social Hotel Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times.