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  • Customer Account Representative
    Customer Account Representative
    hace 24 horas
    $17–$30 por hora
    Jornada completa
    Jamaica, Queens

    We are seeking a highly motivated and customer-focused Customer Account Representative to play a key role in achieving our sales goals and delivering exceptional customer service. Responsibilities: • Introduce current offers, promotions, and available service options, • Deliver clear and confident sales presentations, • Identify customer needs and recommend appropriate solutions, • Complete new customer enrollments and assist with account setup, • Maintain professional relationships with customers throughout the sales process, • Track sales activity and update customer information through company systems, • Work closely with other representatives to improve performance and territory results Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer: • *Base pay + uncapped commission + performance bonuses*, • Weekly pay structure with opportunities to increase income fast, • Paid training with ongoing mentorship and development, • Travel opportunities, • Advancement potential into team lead, trainer, or management roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

    Sin experiencia
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  • High School Teacher
    High School Teacher
    hace 5 días
    $70000–$90000 anual
    Jornada completa
    Bushwick, Brooklyn

    WILLIAMSBURG CHARTER HIGH SCHOOL - Certified Teacher WCHS’s powerful educational program enables every student to graduate well-prepared for college and the world beyond it. Most importantly, all WCHS students mature intellectually, socially, and morally as a result of being an active member of a school community that endorses high expectations that challenge each student to achieve his/her full potential. In order to fulfil its mission, WCHS is looking for exceptional teachers. Our teachers play very critical roles in realising the core mission, philosophy, and unique youth-centered approach to the school’s educational design. WCHS teachers are not just classroom teachers, but school teachers—educators that are committed to facilitating the entire learning and instructional process and coaching young people to become independent learners, thinkers, and researchers. Prospective Williamsburg Charter High School Teachers: Are committed to the idea that every child can succeed at high levels Believe that they have been called to teach and empower young people Demonstrate a commitment to providing students with a rigorous academic experience Are resilient, resourceful, relentless, and well-able to adapt to the many changes that can happen in an organization focused solely on doing what is best for students Excel at working in a highly collaborative, professional setting but can also work independently Understand the unique needs of the community they serve as well as the complex issues that affect urban youth and their families Are committed to inquiry-based teaching Engage a youth development approach in their interactions with young people by being sensitive to their developmental needs Are passionate and positive about school culture Feel full responsibility for students’ achievement Love ‘the details’ and realise that student success depends almost exclusively on them Are reflective and willing to improve upon their practice through professional development and support Effectively manage their time, resources, and technology Are convinced of the transformative power of education for all students, families, and educators Position Description The ideal Williamsburg Charter High School teacher will provide our students with rigorous instruction. They will be responsible for the following: Teacher as Advisor As students transition to high school, one of the things they could lose is the comfort of having a teacher who understands their background, challenges, and successes. Research has shown that this relationship is a key part of having students feel accounted for and by extension, accountable. In support of our students, our teachers are also Advisors to between 12-15 students for the duration of their high school career. This allows the teacher to become a part of the developmental process of their students and allows each family to have a primary contact within the school at all times. Advisors serve students and families by: Taking complete ownership of the academic, behavioral, and overall success of a group of 12-15 students Ensuring advisees are in attendance, punctual, excelling in all their classes, and seeking out appropriate support Creating an advisory period that acts as ‘home base’ for each student Being the academic expert on each advisee Acting as the liaise between the student, the family, and the school teams Teaching the advisory curriculum that has been created for their advisees’ grade Accompanying advisees on educational field trips as determined by the School Leader Contacting their advisee’s families a minimum of seven times a year and responding within 24 hours to all communications from their advisee’s families Developing and overseeing Individual Student Support Plan plans twice a year for each of their advisees Facilitating discipline-related required meetings on behalf of their advisees Performing any other advisor-related duties as requested Ensuring Student Learning Through Data-driven Instruction: Prepare rigorous, student-centered lesson plans that will engage and motivate students to learn Plan standards-based units of study with clear, intended outcomes and goals in mind Provide meaningful feedback on student work to determine student progress and to make suggestions for improvement Proactively and relentlessly seek new ways to promote student learning Create thoughtful, standards-based assessments Work closely with school leaders and colleagues, using data to drive instruction and by extension, consistently raising student achievement and intervening with improvement plans and support for struggling students Have fun and pass the love of learning onto students! Design opportunities for students to use the world around them as a classroom through field trips and or/inviting guests into the classroom as appropriate Hold students to high behavioral and academic expectations and support students to succeed Model professional and collegial behavior for students Engage in the process of collaborative evaluation with school leaders Ensure that students are well-prepared for all New York State exams and WCHS interim assessments Personal Commitment to On-Going Learning Participate in all assemblies, meetings, school-sponsored events, and professional development activities offered during or after work hours Participate in focus groups, evaluations, and committees as requested to assist with the constant improvement of the school as a whole Participate and support WCHS open-door classroom policy, allowing parents and teachers and other stakeholders to informally observe your work and actively seeking to observe the work of your colleagues for professional development Positively Contributing to Student and Teacher Culture Arrive at school no later than 7:55 AM (to ensure that the classroom is clean, supplies are prepared and the instructor is ready to receive students) and leave no earlier than 3:10 PM (to hold necessary interventions, hold office hours, attend school meetings, and to ensure that students that need extra help are able to receive it). Even with these times parameters in mind, we ultimately seek educators that will simply do whatever it takes and will work relentlessly to ensure each student’s learning is maximized Teach four class periods per school day Serve two periods of School Service per week as determined by his/her supervisor (e.g., Study Hall supervision, cafeteria duty, hallway duty, monitoring of student entry and exit, etc.) Cover at least five periods per semester for absent teachers Proactively involve the student’s family in their learning through regular communications including (but not limited to): weekly informal communication via emails, notes, telephone calls, and meetings Realise that although student achievement is central to our work, Williamsburg Charter High School graduates are not just academically well-prepared, but also good citizens of their community. The cornerstone of our ideology is based on providing students with life skills and a sense of responsibility to their community in addition to an excellent education Share expertise and curriculum with colleagues Respond to all school-related communications within 24 hours, including but not limited to voicemails and emails, from Williamsburg Charter High School faculty and staff (including supervisors and other teachers) Attend and participate in school-related activities and events outside of normal school hours (e.g., Parent Advisory meetings, Back-to-School Night, field trips, student events, and performances, etc.) Adhere to the WCHS Student Handbook, Teacher Handbook, Personnel Policies, and Instructional Manual Education and Credentials Bachelor’s degree At least two years of experience teaching in an urban high school setting New York State certified 7-12 New York State Fingerprint clearance

    Inscripción fácil
  • Retail Customer Relations Representative
    Retail Customer Relations Representative
    hace 1 mes
    $17–$30 por hora
    Jornada completa
    Valley Stream

    We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer: • *Base pay + uncapped commission + performance bonuses*, • Weekly pay structure with opportunities to increase income fast, • Paid training with ongoing mentorship and development, • Travel opportunities, • Advancement potential into team lead, trainer, or management roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

    ¡Incorporación inmediata!
    Sin experiencia
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  • Retail Supervisor
    Retail Supervisor
    hace 1 mes
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    Sin experiencia
    Inscripción fácil
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