Lead Licensed Veterinary Technician / Practice Manager
hace 10 días
New York
Job DescriptionCompany Description PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We strive for the highest level of integrity and compassion, offering quality care in a friendly atmosphere. PAWSitive Veterinary’s goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We pride ourselves on maintaining ambitious standards with client-centered service- including partnering with other clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care. We always provide kind and honest care that goes the extra-mile to ensure the health and happiness of all furry and feathered friends. Our hours of operation are: • Monday - Friday: 9am - 6pm, • Saturday: 9am - 3pm Job Description This is a working supervisory position responsible for the leadership of the technician and assistant medical team as well as office administrative duties. In addition to general Veterinary Technician responsibilities, duties include, but are not limited to: • Overseeing staff management, including hiring, training, scheduling, and performance evaluations, • Managing office operations, including inventory control, financial oversight, and compliance with regulations (e.g., DEA, OSHA), • Providing excellent customer service, addressing pet owners' inquiries and resolving complaints promptly, • Coordinating with veterinary staff to ensure efficient clinic operations and high-quality patient care, • Implementing and maintaining hospital policies and procedures, • Marketing the hospital to prospective customers and the veterinary community, • Maintaining accurate patient records and ensuring proper use of veterinary terminologyQualifications, • A Licensed Veterinary Technician or Certified Veterinary Practice Manager with a minimum of 1-year of management experience preferred or 3+ years veterinary experience preferred., • Strong leadership, communication, and motivations skills. Has the ability to direct, guide, and assist a group of individuals. A desire to teach others to create a well-rounded team., • Knowledge of hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent report of patient information., • Knowledge of spelling and meaning of commonly used veterinary terminology (e.g., terms of anatomy, physiology, diseases, tests, etc.) to accurately enter specific information into patient records., • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar., • Ability to show unbiased judgment when managing people and make fair and just recommendations regarding personnel issues and/or disciplinary action., • A self-starter with the desire to continue to advance one’s knowledge and skillset, • Ability to receive constructive feedback in a professional manner to maintain hospital efficiency, • Exceptional customer service skills and ability to communicate precisely, • A high work ethic and positive attitude team member, • Highly organized and possess computer skills, • Open availability with flexibility to change hours based on hospital’s needs Additional Information Pay Range: $65,000 -$75,000 annual salary, negotiable based on experience level We offer our staff: • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA), • Employee Assistance Program, • Paid Vacation and Sick Time for ALL Employees, • Paid Bereavement Program, • Paid Parental Leave Program, • Competitive Compensation, • Continuing Education Allowance (applies to licensed/registered/certified roles), • Tuition Assistance Program, • Access to a CVA/CVT/CVPM Partnership through Penn Foster, • Career Development Opportunities, • Referral Bonus Program for most positions! *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: #SS3
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